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Mercure Épinal Centre Hotel 4 stars

TripAdvisor rating 4.0/5 366 reviews
Mercure Épinal Centre Hotel
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Hotel extras

  • In the heart of the city

  • A 7-minute walk from the TGV train station

  • Close to the administrative district and courthouses

  • Paying private covered car park, Tesla stations

  • Swimming pool open to all 10am to 4.30pm. Spa with sauna and hammam (paying) open 5pm to 11pm

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Porter
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Well-being
  • Golf course 18 holes (Nearby)
Business services
  • 3 meeting room(s)

Hotel location

Mercure Épinal Centre Hotel

13 place Emile Stein
BP 242
88007
epinal
france

Tel: +33329291291

Fax: (+33)3/29291292

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    BALE MULHOUSE At 90km / 55.93 miles

  • By plane

    EPINAL MIRECOURT At 40km / 25 miles

  • By plane

    STRASBOURG ENTZHEIM At 100km / 62.14 miles

  • By helicopter

    DOGNEVILLE At 10km / 6.25 miles

  • By helicopter

    EPINAL DOGNEVILLE At 5km / 3.11 miles

  • By car

    BUGNEVILLE At 40km / 25 miles

  • By car

    EPINAL CENTRE At 2km / 1.24 miles

  • By train

    EPINAL At 0.3km / 0.19 miles

GPS :48.173116, 6.445488

Our accommodations

Choose from the different categories available: Standard Rooms, more spacious Superior Rooms, Privilege Rooms offering a wide range of services, or Family Suites for family vacations.

Standard Room with a double bed

  • Max. number of persons: 2
  • Area: From 20m²
  • Views: City side, Courtyard side, River side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering

Privilege Room with a double bed

  • Max. number of persons: 2
  • Area: From 30m²
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering

Superior Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 25m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering

Superior Room with a double bed and sofa bed

  • Max. number of persons: 3
  • Area: From 25m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering

Family Suite with 1 double bed and twin beds

  • Max. number of persons: 4
  • Area: From 45m²
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering

Superior room, with 2 Single size Beds

  • Max. number of persons: 2
  • Area: From 26m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering

Our restaurants and bars

LE MOUTON BLANC

Type of cuisine: French

Our "Le Mouton Blanc" restaurant offers tasty, healthy and balanced dishes in a pleasant and contemporary setting. The menu and set menus are made with seasonal produce. On sunny days, take advantage of our terrace!

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE CADET ROUSSEL

Photo non contractuelle / Strictly non binding

We have everything you need to ensure your business meetings, co-working sessions and coffee breaks are enjoyable!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 86 m²

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
Mercure Épinal Centre Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,187 reviews

tripadvisor

TripAdvisor Rating 4.0/5

366 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

very good

Customer review rating 4.3/5

Ari Business - 29/11/2019 Confirmed reviews ALL

Nice stay

Dear Sir T., Thank you for taking the time to share your feedback regarding your stay at the Hôtel Mercure Épinal Centre. We are glad that you enjoyed your stay and hope to see you again very soon. Best regards, Sarah - RELATIONS CLIENTS.

pleasant stay

Customer review rating 4.3/5

A. Business - 15/11/2019 Confirmed reviews ALL

very friendly staff, room very clean but unfortunately more snacks and drinks could be offered

Dear Sir A., We very much appreciate your come back regarding your stay at the Hôtel Mercure Épinal Centre. We are delighted to know that you enjoyed your stay and we hope to welcome you again. Best regards, Lorène - RELATIONS CLIENTS

No basic stuff even

Customer review rating 4.3/5

St… Business - 10/11/2019 Confirmed reviews ALL

No slippers No toothpaste Cold rooms, Only omlete for breakfast No Bathrobe

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Épinal Centre. We are sorry to learn that your stay did not meet your expectations. You can have toothpaste by asking the reception. Slippers and bathrobe are an advantage of the privilege rooms available for an extra charge of 5€. We hope that your next stay will be more pleasant as the previous one. Best regards, Lorène - RELATIONS CLIENTS.

Restful stay in Épinal

Customer review rating 4.3/5

Philippe K. Couples - 04/11/2019 Confirmed reviews ALL

Great evening and night in Épinal.

DDear Mr. K., We’re very pleased to welcome you to Hotel Mercure Epinal Centre and we thank you for your stay. I’m delighted to share with my team your positive feelings about the quality of care and our services. Be assured of our total commitment to your next stay. Best regards, Sarah - RELATIONS CLIENTS.

very good hotel and price quality ratio

Customer review rating 4.3/5

Angela Business - 01/11/2019 Confirmed reviews ALL

the rooms are spacious, the bed is super comfortable, you can open the window and the breakfast is divine! The location is really in the center of town and close to the river. Only thing I recommend improvement is the parking ,...way to small

Dear Madam M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Épinal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Lorène - RELATIONS CLIENTS.

Great ambience, great staff

Customer review rating 4.3/5

Richard B. Solo - 28/10/2019 Confirmed reviews ALL

The “Mercure” Hotel for me was very satisfying with regard to cleanliness, quiet, amenities and quiet surrounding area. Your hotel is a model for other hotels to emulate

Dear Sir B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Épinal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to have the pleasure to welcome you again. Best regards, Lorène - RELATIONS CLIENTS.

MERCURE

Customer review rating 4.3/5

Gość Business - 22/10/2019 Confirmed reviews ALL

I got a room with slants that I hit all the time. I am 180 cm tall and should consider this when booking this room In addition, one day when I returned to the room after a full day of absence, the door was wide open.

Dear GRZEGORZ MR J., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Épinal Centre. We are sorry that your experience did not meet your expectations; please allow us to express ours sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope that you will give us the opportunity to better serve you in the near future. Best regards, Lorène - RELATIONS CLIENTS.

During check out language barrier was big.

Customer review rating 4.3/5

Timo M. Business - 30/09/2019 Confirmed reviews ALL

On my Invoice there is one restaurant charge 26.9.2019 which is not made by me and check out person could not remove this from my bill.

Dear Sir M., We thank you to trusted us about your stay at the Hôtel Mercure Épinal Centre. We are sorry that your stay did not meet your expectation and we apologize. We hope to do better for your next stay. Best regards, Lorène - RELATIONS CLIENTS.

overall satisfied with the stay, some improvements could be made

Customer review rating 4.3/5

Anonymous Business - 16/09/2019 Confirmed reviews ALL

I've stayed in Mercure, Epinal more than 10 times, this time my stay was satisfactory but there are some areas for improvement. More specifically: - the room was cleaned daily, but toiletries, bathroom supplies and fresh towels were not provided daily (which is what I would expect) - I wasn't informed that breakfast was not included in my booking only until I checked out. I was assuming that it was part of my price when I was using it daily. For the future, I would prefer to know this when I check in so I can decide whether I want to use it as an extra option or not. other than that, I was pleased with my stay and the staff was very polite and welcoming.

Dear Sir L., We thank you for your comments regarding your stay at the Hôtel Mercure Épinal Centre. We are delighted that you enjoyed your stay. The travel agency you booked with has a corporate rate that includes breakfast. You can take advantage of it if the travel agency selects it on booking. Looking forward to welcoming you again, Regards, Lorène - RELATIONS CLIENTS.

One night in Epinal.

Customer review rating 4.3/5

Paul W. Friends - 09/09/2019 Confirmed reviews ALL

The room was adequate, the only detraction was the shower outlet being partially blocked. We had no opportunity to sample the delights of the restaurant as it was closed for the night. We were accurately directed to some local restaurants. Ordinarily, this experience would score higher however, although everything had been prepaid ahead of our arrival, we were still landed with a bill for the garage, which should have been included in the original offer.

Dear GEOFF B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Épinal Centre. We are sorry that your experience did not meet your expectations and we apologize. For our hotel located in the heart of the city, it is a real plus to offer to our customers secure private parking spaces. You have the choice to use it or not. We hope that your next stay will be more pleasant. Best regards, Lorène - RELATIONS CLIENTS.

Simplicity

Customer review rating 4.3/5

Paup Families - 18/08/2019 Confirmed reviews ALL

Family of four sharing family room. We have a Tesla and are travelling through Europe so wanted a hotel with a car charger. Room was fine, a bit dated, but clean and everything worked. Beds were comfortable enough.

Dear sir H., We thank you to trusted us about your stay at the Hôtel Mercure Épinal Centre. It is a pleasure to receive your feedback, we are deligheted that you had a good stay and we hope to weclome you again. Best regards, Lorène - RELATIONS CLIENTS.

Wonderful

Customer review rating 4.3/5

Dale Couples - 18/07/2019 Confirmed reviews ALL

Lovely staff, clean room, good price. Concierge at front desk were really helpful!

Dear Mr and Mrs R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Épinal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Best regards, Lorène - RELATIONS CLIENTS.
Customer review rating 4.3/5

B. Families - 14/07/2019 Confirmed reviews ALL

Excellent hôtel reposant

Madame, Monsieur B., Nous vous remercions d'avoir choisi de nous faire confiance pour votre séjour à Hôtel Mercure Épinal Centre. C’est avec plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Au plaisir de vous accueillir à nouveau. Bien cordialement, Lorène - RELATIONS CLIENTS.

Correcta

Customer review rating 4.3/5

Santiago P. Business - 14/06/2019 Confirmed reviews ALL

Correcta. ni excepcional ni mala

Dear SANTIAGO P., We thank you to trusted us for your stay at the Hôtel Mercure Épinal Centre. We appreciate your comments regarding your stay, your feedback is very important for us. Be assured that your comments will be transmited at all our team. We hope to do better for your next visit. Best regards, Lorène - RELATIONS CLIENTS

it was relatively ok

Customer review rating 4.3/5

Zoltan Business - 07/06/2019 Confirmed reviews ALL

the breakfast was always the same, and without vegetables, what is not good. the wifi was poor. the hotel's bathroom need to renovate, as it is very old one, and aged. the window was dirty, what would be manageable. it was not noisy, my room was to the river side, but the window could be replaced with a much better one - probably it is more operating cost, what would return if replaced. the sauna was not operates at the morning, so couldn't even test it, when I would have opportunity to try. Year by Year I am coming to that hotel, but it the quality goes down. To be positive also, staff really nice at the reception and at breakfast. Lobby area is good, also the koffe is reachable anywhere, also the positioning of the hotel is good, and the area.

Dear ZOLTANMR S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Épinal Centre. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. Our renovation program will continue in 2019 so that all our rooms will be renovated according to current design codes. Please rest assured that we will take the appropriate measures. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Lorène - RELATIONS CLIENTS.

Mr Chris C.

Customer review rating 4.3/5

Chris C. Business - 29/05/2019 Confirmed reviews ALL

everything as expected - thank you

Dear CHRIS C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Épinal Centre. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, LORENE - RELATIONS CLIENTS.

Very pleasant stay

Customer review rating 4.3/5

Anthony O. Friends - 20/05/2019 Confirmed reviews ALL

Very pleasant

Dear ANTHONY O., We very much appreciate your comments regarding your stay at the Hôtel Mercure Épinal Centre. It is always a pleasure to receive positive feedback, I will share it with all my team. We hpe to have the pleasure to welcome you again. Best regards, Lorène - RELATIONS CLIENTS
Customer review rating 4.3/5

R. Business - 20/05/2019 Confirmed reviews ALL

Good, but some complimentary water should be there when we arrive.

Dear Mr R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Épinal Centre. During your stay we upgraded you in a privilege room so you had five drinks for free everyday. We hope that you will be able to benefit it during your next stay. Best regards, Lorène - RELATIONS CLIENTS.

Good for a few days

Customer review rating 4.3/5

Michael Business - 18/05/2019 Confirmed reviews ALL

Staff very nice and friendly

Dear MICHAEL G., We thank you to trusted us about your stay at the Hôtel Mercure Épinal Centre. Our air conditioning system uses the same facilities as our heating system. In this period between two seasons, most customers are demanding heating instead of air conditioning. That's why you could not use the air conditioning in your room. We hope that your next visit will be more pleasant. Waiting to welcome you. Best regards, Lorène - RELATIONS CLIENTS.

Good rest during business trip.

Customer review rating 4.3/5

Anonymous Business - 17/05/2019 Confirmed reviews ALL

Network is working, beds are comfortable. In mornings takes time to get warm water but it is coming.

Dear Mr R., We thank you for taking the time to tell us your experience about your stay at Hotel Mercure Epinal Center. We are delighted that you had a pleasant stay. Our boiler room has just been completely renewed, hot water should not be longer a disadvantage. We hope to have the pleasure to welcome you again. Best regards, Lorène - RELATIONS CLIENTS.
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