Mercure Épinal Centre Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 890 reviews

Mercure Épinal Centre Hotel - Image 1
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Description

Hotel extras

  • Downtown area, close to shops, bars and restaurants.

  • La Sultane de Saba beauty booth; body, hand, foot treatments; waxing; nails

  • Catering prepared on site and 24-hour room service on weekdays

  • Paid private parking spaces, charging stations for any electric vehicle

  • Equipped seminar rooms with AC (video projector, flip chart, etc.)

Our accommodation(s)

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Room 1

Hotel location

Mercure Épinal Centre Hotel

13 place Emile Stein, BP 242
88007 EPINAL
France

GPS:48.173116, 6.445488

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE MOUTON BLANC

Our "Le Mouton Blanc" restaurant offers tasty, healthy and balanced dishes in a pleasant and contemporary setting. The menu and set menus are made with seasonal produce. On sunny days, take advantage of our terrace!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  890 reviews

TripAdvisor Rating  3.8/5  455 reviews

Great food, has spa and swimming pool

Customer review rating 4.0/5

Bob Business - Confirmed reviews ALL

Dear M. M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Épinal Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, L'équipe Mercure Epinal Centre.

Room condition very bad

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Dear Ms. K., Thank you for your feedback. We are delighted to hear that you enjoyed the location and the service provided by our staff. However, we are sorry that the room and parking did not meet your expectations. Regarding breakfast, we offer a varied buffet with a wide selection, but we value your feedback as it helps us continue to improve. We hope to have the pleasure of welcoming you again and providing you with a fully satisfying experience. With our best regards, Sincerely, The Mercure Epinal Centre team.

Customer review rating 5.0/5

Isabelle Families - Confirmed reviews ALL

Bonjour Madame, Merci beaucoup pour votre retour si chaleureux ! Votre satisfaction nous motive chaque jour à donner le meilleur de nous-mêmes. Au plaisir de vous revoir. Cordialement, Toute l'équipe Mercure.

Rooms were disappointing.

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

Customer review rating 3.5/5

O Business - Confirmed reviews ALL

Bonjour Monsieur D., Merci d’avoir partagé votre avis. Nous comprenons votre remarque concernant l’état de l’hôtel et souhaitons vous rassurer : nous avons déjà entamé un programme de rénovation pour moderniser nos chambres et améliorer le confort de nos clients. En espérant que, mis à part ce détail, votre séjour s'est globalement bien déroulé ! Nous espérons avoir l’opportunité de vous accueillir à nouveau pour vous faire découvrir nos espaces rénovés. Cordialement, L'équipe Mercure Epinal Centre.

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Other web-users rate our hotel

  • 291 reviews 7.5/10 Location
  • 506 reviews 6.9/10 Room
  • 525 reviews 9.2/10 Service
  • 5 reviews 6.2/10 WiFi
  • 248 reviews 8.6/10 Breakfast
  • 143 reviews 5/10 Vibe
  • 135 reviews 5.7/10 Cleanliness
  • 74 reviews 5.1/10 Amenities

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