Novotel Belfort Centre Atria 4 stars

Customer review rating (ALL Rating) 4.2/5 711 reviews

Novotel Belfort Centre Atria - Image 1
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Description

Hotel extras

  • WIFI

  • Close to major companies such as Alstom and General Electric

  • In the city center just 5 minutes' walk from the historic center

  • Public underground car park

  • Fitness room and video games area for children

Our accommodation(s)

Hotel location

Novotel Belfort Centre Atria

Avenue de l'Espérance
90000 BELFORT
France

GPS:47.642087, 6.862314

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVOTEL CAFE

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar or terrace, or even in your room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  711 reviews

TripAdvisor Rating  4.0/5  446 reviews

Good location - a bit outdated

Customer review rating 3.5/5

J Business - Confirmed reviews ALL

Decent hotel in good location of Belfort. Friendly english-speaking staff, very comfortable beds. BUilding and rooms are a bit outdated. Good breakfast, public parking garage attached to hotel.

Dear Jens D., We very much appreciate your comments regarding your stay at the Novotel Belfort Centre Atria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Centrally located hotel stay with good infrastructure connections

Customer review rating 4.5/5

Jang Business - Confirmed reviews ALL

Business trip to Belfort was quite a relaxing stay as hotel location allowed to combine both business and leisure by being centrally located at walking distance from city center; very friendly and welcoming staff; delicious breakfast in a relaxing environment; car park at underground

Dear Jean P., We very much appreciate your comments regarding your stay at the Novotel Belfort Centre Atria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Service

Customer review rating 2.5/5

G. F. Families - Confirmed reviews ALL

Great Service at the counter, very polite staff. However my iPhone got stolen in the hotel room on either the 9th or the 10th of August.

Dear F. G., Thank you for taking the time to tell us about your experience at the Novotel Belfort Centre Atria. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Staff are nice bur absolute worst 4-Star hotel -- I cannot recommend it to others.

Customer review rating 0.5/5

Reena P. (. Solo - Confirmed reviews ALL

Below is the review I posted on Google reviews along with photos of how dingy this hotel is. I rarely give a negative review but this hotel is awful for the price point and alleged 4-star rating online. The 150+ euro room I was given is dingy, worn, and dirty. I didn't even use the shower because it was so gross. I've stayed in hostels that were in better shape than this hotel. This hotel is charging 3-4 star prices for two-star standards. I will not return. #notimpressed Update: In the end, I did use the shower. Not only was it dingy but literally the hotel did not even provide hair conditioner, body lotion, or even a face towel. How this hotel can claim to be a 4-star establishment on Google makes no sense. I now question the integrity of the star-ratings all Novotel properties. If you stay at this property, ask to not be placed in room 201. It's well below average for an alleged 4-star property.

Great stay

Customer review rating 4.5/5

Elizabeth B. Families - Confirmed reviews ALL

We had many rooms for family and friends attending a wedding. Maddy in particular was most helpful in many ways before and during our stay. Had nice group dinner on one evening. All enjoyed it.

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Other web-users rate our hotel

  • 222 reviews 8.5/10 Location
  • 332 reviews 5.8/10 Room
  • 325 reviews 8.7/10 Service
  • 169 reviews 7/10 Breakfast
  • 118 reviews 3.9/10 Cleanliness
  • 111 reviews 3.1/10 Vibe
  • 109 reviews 3.4/10 Food
  • 62 reviews 4/10 Amenities

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