Mercure Canberra 4 stars

Customer review rating (ALL Rating) 4.3/5 1,847 reviews

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Description

Hotel extras

  • Centrally located, heritage listed hotel featuring all the comforts of the 21st century.

  • In hotel dining options with our Courtyard Restaurant and Olims Bar & Bistro

  • Meeting Space, Gym, Wifi, Onsite Parking available.

  • 10 minutes from the airport and close to public transport options.

  • Excellent service, 24-hour reception, and friendly atmosphere to feel at home.

Our accommodation(s)

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Hotel location

Mercure Canberra

Corner of Ainslie, and Limestone Avenue
2612 BRADDON
Australia

GPS:-35.276066, 149.143494

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,847 reviews

Customer review rating 5.0/5

Kristen T. Families - Confirmed reviews ALL

Another amazing stay at Mercure, so comforting, lovely team members. Beautiful breakfast and easy parking.

Dear Kristen, Thank you for your positive review. We at Mercure Canberra are grateful for the time you took to provide us with your feedback. We take great pride in our commitment to providing excellent service and we are pleased to hear that your experience was very positive due to our friendly team, your comfortable room and our dining facilities. We would like to thank you again for sharing your thoughts with us. Your review is incredibly valuable and helps us continue to improve the quality of our service. We look forward to seeing you again soon! Sincerely,  Lukas Wilfling  General Manager Mercure Canberra

Customer review rating 2.5/5

Jude M. Families - Confirmed reviews ALL

Old, tired, busy, uncomfortable.The sofa bed in the suite is barely a bed, little bedding provided with it.

Dear Jude, Thank you for your recent review of your stay at Mercure Canberra. We are sorry to hear that your experience with us was not up to the standards we strive to provide our guests.     At Mercure Canberra, we take our commitment to providing a comfortable atmosphere very seriously and are dedicated to improving our services and amenities. We value customer feedback and appreciate your taking the time to share your thoughts with us. Your comments have been passed onto our team; we apologize for any inconveniences caused.       Thank you again for taking the time to share your feedback, it is invaluable to our team as we continue to strive for excellence in all areas of service.  Sincerely,  Lukas Wilfling  General Manager Mercure Canberra

Customer review rating 5.0/5

Annette B. Families - Confirmed reviews ALL

Room was clean spacious and staff couldn’t do enough to answer any questions and be helpful.

Dear Annette, Thank you for your positive review. We at Mercure Canberra are grateful for the time you took to provide us with your feedback. We take great pride in our commitment to providing excellent service and we are pleased to hear that your experience was very positive due to your spacious room & our friendly team. We would like to thank you again for sharing your thoughts with us. Your review is incredibly valuable and helps us continue to improve the quality of our service. We look forward to seeing you again soon! Sincerely,  Lukas Wilfling  General Manager Mercure Canberra

Customer review rating 4.0/5

David G. Families - Confirmed reviews ALL

Stay was very comfortable, very clean and presentable. Breakfast on Sunday morning they were overwhelmed and under staffed.

Dear David, Thank you for your positive review. We at Mercure Canberra are grateful for the time you took to provide us with your feedback. We take great pride in our commitment to providing excellent service and we are pleased to hear that your experience was overall very positive. We apologize for any inconvenience caused by our team & your dining experience during your stay; your comments have been passed onto our front desk & restaurant teams. We would like to thank you again for sharing your thoughts with us. Your review is incredibly valuable and helps us continue to improve the quality of our service. We look forward to seeing you again soon! Sincerely,  Lukas Wilfling  General Manager Mercure Canberra

Customer review rating 5.0/5

Analiese N. Families - Confirmed reviews ALL

Had a family get away…4 adults one child

Dear Analiese, Thank you for your positive review. We at Mercure Canberra are grateful for the time you took to provide us with your feedback. We take great pride in our commitment to providing excellent service and we are pleased to hear that your experience was very positive & that you had a great family get away. We would like to thank you again for sharing your thoughts with us. Your review is incredibly valuable and helps us continue to improve the quality of our service. We look forward to seeing you again soon! Sincerely,  Lukas Wilfling  General Manager Mercure Canberra

Other web-users rate our hotel

  • 828 reviews 9/10 Location
  • 1,505 reviews 7/10 Room
  • 1,035 reviews 8.4/10 Service
  • 41 reviews 3.6/10 WiFi
  • 578 reviews 5.8/10 Amenities
  • 546 reviews 5.9/10 Food
  • 517 reviews 6.7/10 Cleanliness
  • 495 reviews 7/10 Breakfast

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