Mercure Canberra 4 stars

Customer review rating (ALL Rating) 4.3/5 1,950 reviews

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Mercure Canberra - Image 2
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Description

Hotel extras

  • Centrally located, heritage listed hotel featuring all the comforts of the 21st century.

  • In hotel dining options with our Courtyard Restaurant and Olims Bar & Bistro

  • Meeting Space, Gym, Wifi, Onsite Parking available.

  • 10 minutes from the airport and close to public transport options.

  • Excellent service, 24-hour reception, and friendly atmosphere to feel at home.

Our accommodation(s)

Book this hotel
Room 1

Upgrade and enjoy the extra space and added comfort! Rooms are large and airy with one King size bed and all the features of a standard room. Select rooms also have a balcony. Additional bedding on request at additional cost.

Max. number of persons
2
Area
From 28 m² / 301 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Mini-refrigerator
  • Complementary in room coffee or tea
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Chromecast
  • In-house movies
  • Pay per view movies
  • TV room service ordering
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 28 m² / 301 sq ft
  • Bedding 1 x King size bed(s)

Our Superior twin rooms are large and airy and feature two single beds. Rooms are stylishly furnished and include all the features of a Superior King. Selected rooms also have a balcony

Max. number of persons
2
Area
From 28 m² / 301 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Chromecast
  • Pay per view movies
  • Satellite/cable colour TV
  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Complete cleaning
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Separate closet

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Rooms are large and airy with one king-size bed, en-suite bathroom with walk-in shower, large flat-screen TV and a comfy pink armchair PLUS a balcony overlooking the internal courtyard gardens. Additional bedding on request at additional cost.

  • Views:

    Courtyard View

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 28 m² / 301 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini-refrigerator
  • Complementary in room coffee or tea
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Chromecast
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Opening windows
  • Separate closet

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Pet friendly rooms are large and airy with one King size bed and all the features of a standard room. Relax in your comfy armchair to watch the large flat screen TV. Rooms also have a small backyard.

Max. number of persons
2
Area
From 28 m² / 301 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Choose comfort and space and upgrade to a Deluxe Loft. The loft is split level with a kitchenette, lounge and dining area downstairs and a bedroom with a king-size bed and en-suite bathroom upstairs.

Max. number of persons
4
Area
From 40 m² / 430 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Choose comfort and space and upgrade to a Deluxe Loft. The loft is split level with a kitchenette, lounge and dining area downstairs and a bedroom with a king-size bed and en-suite bathroom upstairs. Balcony overlooking the internal courtyard gardens.

  • Views:

    Courtyard View or Garden View

  • Most of the accommodation:

    Balcony or Additional living room / area

Max. number of persons
4
Area
From 40 m² / 430 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Nespresso machine
  • Studio/kitchenette
  • Complementary in room coffee or tea
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Chromecast
  • Pay per view movies
  • Pay per view moviesAdditional charge
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Complete cleaning
  • Hair dryer
  • Iron
  • Opening windows
  • Separate closet
  • Slippers

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Stylishly furnished and offering great value. Rooms feature a Single size bed with mattress topper and fluffy duvet for a perfect nights sleep. Additional features include mini bar, flat screen TV with pay per view movies and internet access.

Max. number of persons
1
Area
From 19 m² / 204 sq ft

Bedding

Single bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Iron

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Stylishly furnished and offering great value. Rooms feature a Queen and a Single size bed with mattress topper and fluffy duvet for a perfect nights sleep. Additional features include mini bar, TV with pay per view movies and internet access.

Max. number of persons
3
Area
From 28 m² / 301 sq ft

Bedding

Queen size bed(s) x1

Single bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini-refrigerator
  • Complementary in room coffee or tea
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Chromecast
  • Pay per view movies
  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Complete cleaning
  • Iron
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Apartment

3 Bedroom Apartment 2 King and 2 Single Beds

The 3 bedroom apartment is split level with a kitchenette, lounge and dining area downstairs and two bedrooms with two King and 2 single beds and ensuite bathroom upstairs.

Max. number of persons
6
Area
From 115 m² / 1237 sq ft

Bedding

Single bed(s) x2

King size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Hotel location

Mercure Canberra

Corner of Ainslie, and Limestone Avenue
2612 BRADDON
Australia

GPS:-35.276066, 149.143494

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 129 rooms
  • 3 rooms for people with reduced mobility
  • 33 family rooms
  • 4 connecting rooms
  • 129 non-smoking rooms
  • 2 floors

Languages spoken at the hotel

  • English
  • Spanish
  • Thai
  • Vietnamese

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Laundry / Valet Services Additional charge
  • Complementary Self Service Laundry Additional charge
  • Dry cleaning / Ironing Additional charge

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Umbrellas

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Porter

  • Porter

Pets

Pets allowed

Catering

2 Restaurants

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

3 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Green area

Well-being

Hotel Gym

  • On site
  • On site
  • Enclosed outdoor parking
  • Private
  • 60 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 10 m / 32.81 ft
  • Parking pricing: 9.27 € 15 AUD Per day

  • Parking for a month
  • Parking for a week

Services & equipment

  • Intercom

Vehicles

  • Motorcycle places
  • Bus parking

Security

  • Well-lit parking
  • Parking equipped with lights

The Courtyard Restaurant is located on the ground floor overlooking our beautiful internal courtyard and gardens with an alacarte breakfast menu served daily. The Courtyard Restaurant can also be booked for private lunches, dinners or events.

Olims Bar & Bistro is ideally located on the ground floor of Mercure Canberra, in the heart of Braddon. With a large Beer Garden overlooking Mount Ainslie it is the perfect place to meet friends and family in a relaxing pub atmosphere.

Providing a stunning backdrop for that special day, Mercure Canberra is the perfect choice for weddings in Canberra. A range of décor options, event spaces, menus and packages are available, with the ability to cater for up to 200 guests in style.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,950 reviews

Customer review rating 1.0/5

Brenda H. Couples - Confirmed reviews ALL

Customer review rating 2.0/5

Madeleine L. Business - Confirmed reviews ALL

Customer review rating 3.0/5

Sandra L. Couples - Confirmed reviews ALL

Customer review rating 4.0/5

Duncan B. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Phillip M. Couples - Confirmed reviews ALL

Customer review rating 2.0/5

Madeleine L. Business - Confirmed reviews ALL

I had to stay for 4 nights on a business trip. The facilities were dark, so tired, but may have good bones.

Customer review rating 3.0/5

Sandra L. Couples - Confirmed reviews ALL

The power went out for 45.minutes during the afternoon... No contact at all from staff. Loud generator (?) started outside our room at approximately 11:30pm and continued all night. The pipe under the bathroom sink was leaking, I was very concerned that my husband or I would slip on the wet floor. We were served a glass of wine in the restaurant in a glass that was soapy. Wine was replaced. The staff at reception were very polite and helpful, they were so quietly spoken that we actually couldn't hear them.

Customer review rating 4.0/5

Duncan B. Couples - Confirmed reviews ALL

Months ago when I booked I asked for one of the rooms in the old part of the hotel. When I arrived I had been 'upgraded' to a larger two-level room in the newer part. Whilst it was nice to have more space it was not as convenient or comfortable as the old rooms for us. Next time we stay I hope we can get the requested room. Thanks.

Customer review rating 4.5/5

Phillip M. Couples - Confirmed reviews ALL

Mercure Canberra would have to be one of the best Pet Friendly Hotels in the Accor network. Love the size of the pet friendly rooms with private courtyards. In addition the dog portraits in the lounge and the actual dog friendly indoor areas is highly commendable. Secured onsite parking was at a very modest cost, which was very useful for our stay. The F&B offering at the I house bistro for dinner was good quality and moderately priced. Small areas for improvement is the shower heads in rooms are still old antiquated devices, that could easily be replaced with more modern shower heads. Breakfast is mediocre at best with decent quality hot food items, but a lacklustre continental offering. If breakfast was not included, I certainly would have breakfast elsewhere, with service levels very much lacking particularly on Weekends. Needless to say Mercure Canberra was a solid stay and we would definitely return I. The future with doggo’s in tow.

Customer review rating 5.0/5

Jason H. Business - Confirmed reviews ALL

Another pleasant and comfortable stay at the Mecure Canberra. Great staff who are always there to help.

Customer review rating 2.0/5

Anita J. Business - Confirmed reviews ALL

My room was clean although the smell of bleach was quite strong and lingered for a while. The hotel is well located. The biggest issue I had was my room was next to a conference room which began set up at 9.30pm as I was trying to sleep, it continued for about 30 minutes. Setup then commenced again at 7am in the morning. It was loud and disruptive and for that reason alone I would not recommend the hotel.

Customer review rating 4.5/5

Natasha F. Families - Confirmed reviews ALL

Best pet room accommodation we have stayed at. Floorboards and court yard are great.

Customer review rating 1.5/5

Thomas D. N. Business - Confirmed reviews ALL

The heating in my room was not working and it was very cold. Unfortunately, I was very tired in the evening and did not want to spend time complaining, so I just went to bed and snuggled in. Showering and getting dressed in the morning was very cold. When checking out, I mentioned it and was told a technician will have a look (no apology, nothing). I would have at least expected an apology or a little discount.

Customer review rating 4.0/5

Rachel S. Friends - Confirmed reviews ALL

Enjoy staying at Mecure, the spot and has character

Customer review rating 4.5/5

Thea R. Families - Confirmed reviews ALL

We were upgraded to a loft room. Nice but soooo helpful. I am a type 1 diabetic and to be able to cntinue my routine for breakfast was made perfect by the availability of a small kitchen with all the necessary items. I will certainly choose this option, next time I stay

Customer review rating 2.0/5

Shane B. Couples - Confirmed reviews ALL

Room was loud. The outdoor area looked out over in ground water tanks. Breakfast was most disappointing. Selection was cold. Coffee machine didn’t work for the three days we were in attendance

Customer review rating 1.5/5

John B. Couples - Confirmed reviews ALL

Couldn’t use air conditioning to load and burning smell WIFI very weak TV very poor reception

Customer review rating 4.0/5

Danielle R. Business - Confirmed reviews ALL

Very pleased with the room and grateful for the upgrade. The room was accessible, instructions were clear from staff on how to get there, check in and checkout was very simple and straightforward. The bed was comfortable and clean and room service was enjoyable and prompt. The only reason for the lower than 10 rating was just the lamp on the left hand side was not working (flickered after being on for a few seconds) and the kettle was a bit dirty, so I had to rinse it out a few times to be able to use it.

Customer review rating 4.5/5

Joy H. Families - Confirmed reviews ALL

Visit family and friends & attend Floriade .

Customer review rating 4.5/5

Tracie C. Couples - Confirmed reviews ALL

The hotel and staff are great. The location to the war memorial and shopping centre is great.

Customer review rating 4.5/5

Krystin M. Friends - Confirmed reviews ALL

Visited Canberra to attend Floriade

Customer review rating 4.0/5

Linda D. Couples - Confirmed reviews ALL

Very comfortable; staff were amazing; tv streaming and free to air tv was pretty ordinary (either didn’t work or pixelated)

Customer review rating 2.0/5

Grant R. Business - Confirmed reviews ALL

I arrived around 9pm and was "upgraded" to a King room from the Queen room, I'd booked. It was 307 from memory. The room was an accessible room and had I realised this I would have declined the "upgrade". This wasn't made clear to me at reception. The hotel is very dated. The rooms are also very dated. I usually stay at the QT in Canberra but the Mercure was closer to where I needed to be.

Customer review rating 3.5/5

Keith W. Families - Confirmed reviews ALL

During our recent stay at the Mercure, we found the motel to be clean and well‑maintained, and the staff consistently courteous and helpful throughout our visit. Their professionalism was appreciated. However, there were a couple of issues that affected our overall experience. The shower struggled to maintain a constant temperature, which made it difficult to use comfortably. Additionally, each morning the bacon at breakfast was served cold, and despite informing staff daily, the issue continued. While the property and staff were pleasant, addressing these concerns would greatly improve the guest experience.

Other web-users rate our hotel

  • 823 reviews 8.9/10 Location
  • 1,495 reviews 6.8/10 Room
  • 1,031 reviews 8.5/10 Service
  • 47 reviews 2.1/10 WiFi
  • 546 reviews 5.5/10 Food
  • 501 reviews 6.5/10 Breakfast
  • 501 reviews 6.3/10 Cleanliness
  • 12 reviews 3.3/10 Wellness Area

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