Sofitel Munich Bayerpost 5 stars

Customer review rating (ALL Rating) 4.5/5 4,031 reviews

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Description

Hotel extras

  • Luxurious 5-star hotel in Munich near the main train station and Marienplatz square

  • Family-friendly suites and child-friendly offers for unforgettable moments at Sofitel

  • Pure relaxation: experience the spa, sauna, and unique spiral pool at Sofitel

  • 20 elegant meeting rooms with state-of-the-art equipment for up to 800 guests

  • French art de vivre meets Bavarian flair, a unique luxury hotel experience

Our accommodation(s)

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Hotel location

Sofitel Munich Bayerpost

Bayerstrasse 12
80335 MUNICH
Germany

GPS:48.139495, 11.55678

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  4,031 reviews

Customer review rating 5.0/5

Van V. P. Couples - Confirmed reviews ALL

Checkin in easy and staff very professional

Bonjour P. van V., Thank you for sharing your positive experience at Sofitel Munich Bayerpost. We are delighted to hear that you found our check-in process easy and our staff professional. Your comfort is our priority, and it is wonderful to know that we met your expectations during your stay. We look forward to welcoming you back in the future. Best Regards, Emiel van Dijk General Manager

Customer review rating 3.5/5

Paul W. Couples - Confirmed reviews ALL

We stayed in the hotel for three nights, both arriving and departing by train. This is the perfect hotel if you are doing this — it’s a two minute walk to the Hauptbahnhof and only about 10 minutes to walk to the old city center. The early 2000s glamor may have faded a bit, but it’s still an attractive hotel, breakfast was great, as was the bar. The staff was very kind. Our only small issue was an issue with a lamp on our room (an automatic reading light that would not shut off) that, despite asking about twice, was not satisfactorily fixed during our stay.

Bonjour Paul W., Thank you for taking the time to share your experience at Sofitel Munich Bayerpost. We are pleased to hear that you found our location convenient, as well as enjoying our breakfast and the service provided by our staff. It is always rewarding to receive positive feedback regarding our team, who strive to ensure each guest has a pleasant stay. I would like to extend my sincerest apologies for the inconvenience you encountered with the lamp in your room. We recognize that maintenance issues can detract from the overall experience, and I regret that we did not meet your expectations in this regard. Your feedback is invaluable, as it allows us to address areas that require improvement. While we aim to ensure that all requests are handled efficiently, it appears that we fell short during your visit. Rest assured, I will be sharing your comments with our maintenance team to ensure better responsiveness in the future. It is heartening to know that you appreciated the ambiance of our hotel, and we are continuously working to maintain its charm. Your insights regarding the maintenance issues will aid us in ensuring that our facilities remain in optimal condition for future guests. Thank you once again for your feedback. We hope to have the opportunity to welcome you back to Sofitel Munich Bayerpost in the future, where we will strive to provide you with a flawless experience. Best Regards, Emiel van Dijk General Manager

Customer review rating 5.0/5

Uta S. Business - Confirmed reviews ALL

Everyone was really helpfull and supportive

Bonjour Uta S., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our team to be helpful and supportive, as we strive to provide exceptional service to all our guests. Your feedback is greatly appreciated and will be shared with our staff, who will be pleased to know their efforts made a positive impact on your experience. Best Regards, Emiel van Dijk General Manager

Customer review rating 5.0/5

Hugh G. Families - Confirmed reviews ALL

As a not well traveled American, we had trouble with the light functionality and thermostat, but the staff quickly responded to help. Staying next to the train station was wonderful for accessibility....people warned of the noise, but slight rumble as if thunder...NO PROBLEM Overall, quite enjoyable

Bonjour Hugh G., Thank you for your kind words regarding your recent stay at Sofitel Munich Bayerpost. We are delighted to hear that our team, particularly Alex, Max, and Franz, provided you with exceptional service and assistance. We aim to ensure a comfortable environment for all our guests, and we appreciate your understanding regarding the light functionality and thermostat. It is wonderful to know that the location suited your needs. Best Regards, Emiel van Dijk General Manager

Customer review rating 5.0/5

Oliver W. Solo - Confirmed reviews ALL

Absolutely loved my stay at Sofitel Munich Bayerpost. The upgrade was incredible, the atmosphere elegant yet relaxed, and the staff truly outstanding.

Bonjour Oliver W., Thank you for sharing your wonderful experience at Sofitel Munich Bayerpost. We are delighted to hear that you enjoyed your stay and appreciated the upgrade, as well as the elegant yet relaxed atmosphere of our hotel. It is also gratifying to know that our staff made a positive impression during your visit. We look forward to welcoming you back for another magnificent stay. Best Regards, Emiel van Dijk General Manager

Other web-users rate our hotel

  • 1,571 reviews 9.1/10 Location
  • 2,241 reviews 7/10 Room
  • 2,719 reviews 8.3/10 Service
  • 15 reviews 4.8/10 WiFi
  • 992 reviews 7.9/10 Breakfast
  • 907 reviews 6.3/10 Comfort
  • 634 reviews 6.6/10 Cleanliness
  • 388 reviews 4.4/10 Value

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