Mercure Hotel Duisburg City

Pleasant stay in a well located hotel. Hassle free.

Found the hotel in the centre, parking is in the shopping centre car park. Went to the reception where the lady spoke at me at 100mph and I had to ask her to slow down, eventually we were told that the swimming pool was out of action due to a “technical issue”. The room on the first floor was ok...the carpets outside are very red and very very worn it looks very depressing so could do with brightening up. Don’t look outside your windows from the room to the internal courtyard as when we did it was just filled with beer bottles thrown out of rooms along with other left rubbish. We ate locally which was fine and the beds were comfortable enough. Breakfast the following morning was no very organised, coffee machines not working, water not hot, very few cereals and only one staff member in at 7am. Lastly the car park machine only takes coins and not cards so make sure you have 10 euro in change As we said for the purpose of our stay it was ok but I wouldn’t want to spend more than one night there

Mercure Duisburg City hotel is an example how to follow the corona rules in an elegant way so that everybody feels comfortable. ....

wa have paid for a high gamme of accors:mercure and: no housekeeping of the room, because of covid-19 restrictions but not explained during check in, nobody proposed us to look for new towels at the reception. very poor english communication from people in the reception swimming pool out of service so at the end we could have paid for a simple ibis or ibis budget and get the same standard but twice cheaper very disappointing experience

Having cycled from Basel to Duisburg and encountering several hotels that were NOT equipped for people travelling with bicycles it was a relief to have the hotel manager and the staff ensure we had a safe place to keep our bikes other than outside. All of the staff were very helpful and friendly especially at breakfast and the reception staff. Will be my choice the next time in Duisburg

The hotel is located nicely at the town center, very close tot he Duisburg Market and few shopping centers. There is parking available for EUR10/24 hrs for hotel guests.

Not too far from the station, though not quite as convenient as in the Novotel days,when one could enter direct from the shopping centre. Comfortable room, good TV and WiFi, pleasant welcome, decent breakfast and enjoyable, if slightly pricey, evening meal.

Hotel was superb, great room, helpful staff and a good breakfast.

The room was nice and check in friendly

The Hotel staff is very friendly. Reception is well organized. Room service is OK. Breakfast becomes more unpleasant from week to week. Each change causes a further loss of quality.

room was ok. coffee facilities and shower were good, internet speed was excellent. Bar service and Breakfast were ok. All was let down by v poor check out experience of long queues largely generated by 'difficult' customers wanting to pay in cash and inexperienced check out staff at busy time of morning,

Overall, the hotel, as always is in a quiet, safe district, making a good nights sleep easy. The location is perfect near the train station. Service was good. Breakfast was a bit thin on the options for cold cuts. The Internet had very slow upload speeds, but the download speeds were very good.

Overall, the stay was good. Service was prompt and courteous. The room was clean and quiet. The bed was a bit hard. The breakfast had limited meat options; otherwise the food was good. The Internet connection was stable and download speeds were fast. Upload speeds were another story. It was impossible to update my Dropbox folder using the hotel WiFi Internet connect. It would have taken something like 2 days to do it. (It took like 2 minutes with my wireless hotspot!)

Experience was ok

We had a very nice stay, 2 nights. Only comment is that the room was very very dusty, we found a lot (!) of dust under /next to the beds. But overall we experienced the hotel and room as very satisfying. The staff was helpful, breakfast great, swimming pool nice, bathroom very clean, location superb.