Mercure Hotel Duisburg City

Customer review rating (ALL Rating) 4.2/5 1,048 reviews

Mercure Hotel Duisburg City - Image 1
Mercure Hotel Duisburg City - Image 2
Mercure Hotel Duisburg City - Image 3
Mercure Hotel Duisburg City - Image 4

Description

Hotel extras

  • 162 completely renovated rooms and bathrooms with adjustable air conditioning.

  • Free WIFI in all rooms and public areas.

  • Regionally inspired cuisine with changing, seasonal dishes.

  • Our completely renovated conference and event facilities can accommodate up to 190 guests.

  • Conveniently located & connected to major highways & main train station.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Mercure Hotel Duisburg City

Landfermann Strasse 20
47051 DUISBURG
Germany

GPS:51.433406, 6.773823

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

MARINA CLUB

In our modern Marina Club restaurant you can enjoy delicious international and regional specialties from Monday to Saturday, 4:00 p.m. to 9:30 p.m.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,048 reviews

Customer review rating 2.0/5

Sapna M. Business - Confirmed reviews ALL

Dirty and calcified electric kettle provided on request. Was asked to pay upon requesting for warm water. The Bartender was very rude. Location of the hotel was good. Close to the shopping center and train station

Dear Sapna M., Thank you for sharing your feedback. We regret to learn about your experience with our staff and the condition of the electric kettle. We strive to provide a welcoming atmosphere and clean amenities. Your comments regarding the location are appreciated, and we hope to improve based on your insights. Best regards, Mercure Hotel Duisburg City

Customer review rating 4.0/5

Franz R. Business - Confirmed reviews ALL

Check out a hassle, one elevator, cancelled salmon at breakfast, apart from that it’s a nice place to stay

Dear Franz R., Thank you for your feedback regarding your recent stay. We are pleased to hear that you appreciated our location and overall experience. We will certainly take note of your comments regarding the check-out process and breakfast options for future improvements. Best regards, Mercure Hotel Duisburg City

Customer review rating 0.5/5

Venkatesan V. Business - Confirmed reviews ALL

asked to pay upfront for the entire stay. I booked flexible rate even though asked to pay for entire stay. how i can pay for five nights at check in..I may change my mind and check out early in case any emergency. No proper explanation from the receptionist..I would say a poor handling..as a platinum member I didn't even get upgrade too. the hotel is not full though. poor service for a accor platinum member.

Dear Venkatesan V., Thank you for your feedback regarding your recent stay. I apologize for the inconvenience you experienced at check-in and the lack of clarity concerning payment policies. We strive to provide a seamless experience, particularly for our valued platinum members, and I regret that we fell short in this instance. I appreciate your comments regarding the room upgrade, as we aim to accommodate our loyal guests whenever possible. Your insights will be reviewed to enhance our service standards moving forward. Thank you for your understanding and feedback. Best regards, Mercure Hotel Duisburg City

Customer review rating 2.5/5

Dennis V. D. H. Business - Confirmed reviews ALL

Staff is excellent and nice. But the room was not good this time, the drain off the shower was blocked (also mentioned at reception) and he room was not really clean, there was no welcome gift even when I am gold member. SO for this time I was a little disappointed. Other visits were always okay.

Dear Dennis v. d. H., Thank you for taking the time to share your feedback. I am pleased to hear that you found our staff to be excellent and accommodating. However, I regret that your recent experience with the room's cleanliness and the blocked shower drain did not meet your expectations. We strive to provide a high standard of service and appreciate your input regarding the welcome gift for our valued gold members. Your comments will be taken into consideration as we continue to enhance our guest experience. Best regards, Mercure Hotel Duisburg City

Customer review rating 5.0/5

Calaj L. Couples - Confirmed reviews ALL

Nice Staff, especially thw guy to the check out time!

Dear Calaj L., Thank you for your positive feedback regarding our location and the service provided by our staff. We are pleased to hear that you had a pleasant experience during your stay. Best regards, Mercure Hotel Duisburg City

Other web-users rate our hotel

  • 723 reviews 9.2/10 Location
  • 976 reviews 6.4/10 Room
  • 839 reviews 7.8/10 Service
  • 18 reviews 7.3/10 WiFi
  • 645 reviews 7.8/10 Breakfast
  • 455 reviews 5.6/10 Comfort
  • 442 reviews 5.8/10 Cleanliness
  • 212 reviews 2.7/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in Duisburg