Mercure Hotel Duisburg City

Customer review rating (ALL Rating) 4.2/5 997 reviews

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Description

Hotel extras

  • 162 completely renovated rooms and bathrooms with adjustable air conditioning.

  • Free WIFI in all rooms and public areas.

  • Regionally inspired cuisine with changing, seasonal dishes.

  • Our completely renovated conference and event facilities can accommodate up to 190 guests.

  • Conveniently located & connected to major highways & main train station.

Our accommodation(s)

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Hotel location

Mercure Hotel Duisburg City

Landfermann Strasse 20
47051 DUISBURG
Germany

GPS:51.433406, 6.773823

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

MARINA CLUB

In our modern Marina Club restaurant you can enjoy delicious international and regional specialties from Monday to Saturday, 4:00 p.m. to 9:30 p.m.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  997 reviews

TripAdvisor Rating  3.5/5  913 reviews

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Comfy room and nice staff. In-room coffee maker, mini fridge and safe; clean and well-furnished. Somewhat difficult to find if you don’t know your way around

Well located

Customer review rating 4.0/5

Nsavolainen Business - Confirmed reviews ALL

The overall experience was good. Location is very good, quiet and you have all the necessary equipment the traveler might need. Breakfast was very good and the personnel very friendly. The only thing which I didn't like was the extremely hard bed, which is suitable only for very young people. It was quite impossible to sleep well for me.

Good stay with dedicated hotel staffs

Customer review rating 4.0/5

N. G. Solo - Confirmed reviews ALL

I'm impressed with the dedication of the cleaning boy. With remarkable attention to keep my room always in perfect condition, he deserves my gratitude. My constant reminders as well as FO staffs constant assurances, the missing fruits basket in the room remain unsolved,

Dear Nina G., We very much appreciate your comments regarding your stay at the Mercure Hotel Duisburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. Please note that also your negative aspects will be discussed immediately in our Team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ursula Pätzold-Coco Manager

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

The cleanliness of the room was inadequate

Dear Stoyan N., Thank you for taking the time to tell us about your experience at the Mercure Hotel Duisburg City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ursula Pätzold-Coco Manager

Really well location and nice staff

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

I have been here for the fourth time and nothing disappoints. Excellent cleanliness, air conditioner in the rooms, great breakfast.

Dear Verners L., We very much appreciate your comments regarding your stay at the Mercure Hotel Duisburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ursula Pätzold-Coco Manager

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Other web-users rate our hotel

  • 647 reviews 8.9/10 Location
  • 1,001 reviews 6.7/10 Room
  • 809 reviews 8.3/10 Service
  • 14 reviews 4.7/10 WiFi
  • 607 reviews 7.5/10 Breakfast
  • 440 reviews 6.4/10 Cleanliness
  • 437 reviews 5.4/10 Comfort
  • 254 reviews 5.5/10 Food

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