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Mercure Hotel Duisburg City

TripAdvisor rating 3.5/5 826 reviews
Mercure Hotel Duisburg City
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Hotel extras

  • 162 newly renovated rooms with new air conditioning systems

  • Indoor swimming pool and sauna for relaxation

  • Just 300m from Duisburg central station

  • City location with many shopping opportunities

  • Easily accessible location

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air Conditioning
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
Leisure and activities
  • Indoor heated pool
  • Fitness centre (Nearby)
  • Sauna
  • Golf
  • Beach and water sports
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 7 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Hotel Duisburg City

Landfermann Strasse 20
47051
duisburg
germany

Tel: +49203300030

Fax: (+49)203/30003555

Contact email

Check-in from 15h00

Check out up to 12h00

  • U79 :   U79 HAUPTBAHNHOF

  • S1, S2 :   S1, S2 HAUPTBAHNHOF

  • By plane

    DUESSELDORF At 25km / 15.54 miles

  • By car

    DU ZENTRUM/DUISSERN At 0.3km / 0.19 miles

  • By train

    HAUPTBAHNHOF At 0.5km / 0.31 miles

GPS :51.433406, 6.773823

Our accommodations

At the 4-star Mercure Hotel Duisburg City you choose from Standard rooms with double or queen beds, Superior rooms with queen beds and Privilege rooms with queen beds. All 162 rooms have air conditioning and free Wi-Fi. Two children up to the age of 16 stay for free. Pets are welcome for a fee of €10 per night. Our laundry and ironing service takes care of all your clothing and laundry needs.

Standard Room with a double bed and a sofa

  • Max. number of persons: 4
  • Area: From 21m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with 1 queen-size bed

  • Max. number of persons: 3
  • Area: From 21m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Room with one queen-size bed

  • Max. number of persons: 2
  • Area: From 21m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Privilege Room with 1 queen-size bed

  • Max. number of persons: 2
  • Area: From 21m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Our restaurants and bars

MARINA CLUB

Type of cuisine: International

The spacious and contemporary Marina Club restaurant is open Monday to Saturday from midday to 10pm (closed on Sunday). You will be spoilt by our selection of delicious dishes from around the world, served in a sophisticated atmosphere.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MARINA LOUNGE

Photo non contractuelle / Strictly non binding

The air-conditioned Marina Lounge bar serves a wide range of drinks and hot and cold snacks in contemporary surroundings. Open till late in the evening, its cozy atmosphere makes it the perfect place to wind down.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 204 m²

  • Maximum capacity: 190 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Mercure Hotel Duisburg City

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,717 reviews

tripadvisor

TripAdvisor Rating 3.5/5

826 reviews

Customer review rating 4.2/5

Manish B. Business - 13/01/2020 Confirmed reviews ALL

Experience was ok

Location is superb. Room was satisfying, but unfortunately too dusty.

Customer review rating 4.2/5

L. Families - 05/01/2020 Confirmed reviews ALL

We had a very nice stay, 2 nights. Only comment is that the room was very very dusty, we found a lot (!) of dust under /next to the beds. But overall we experienced the hotel and room as very satisfying. The staff was helpful, breakfast great, swimming pool nice, bathroom very clean, location superb.

Customer review rating 4.2/5

Sean Business - 28/12/2019 Confirmed reviews ALL

Friendly team , comfortable stay.

Very nice hotel close to city center

Customer review rating 4.2/5

Rene H. Families - 27/12/2019 Confirmed reviews ALL

Spacious and very clean room. Parking garage connected to the hotel at only 14 Euro per 24 hours. The breakfast is above average and the coffee is excellent. The staff are friendly and helpful and we would certainly recommend this hotel. The main shopping street is at walking distance (only 5 minutes). Will certaily come back!

All good, but car park is dearer than advertised on the website and at the hotel

Customer review rating 4.2/5

Anonymous Families - 23/12/2019 Confirmed reviews ALL

Car park costs €15 and not €12 as advertised at the hotel or €10 on the website. Reception didn't validate cat park ticket so parking fees need to be paid at the machine.

Dissatisfied

Customer review rating 4.2/5

Katja B. R. Families - 23/12/2019 Confirmed reviews ALL

We were annoyed because the housekeeping staff kept on coming to our room at least 5 times although we told them that we were not ready to leave. The first time they knocked at our door was at 9 am and even though the check out time was 12 pm, they rushed us to leave way before that time. The do not disturb sign which we put on our door, they threw on the floor and they waited in front of our door and looked annoyed because we weren't ready. In the end we left at 10.45 am in a hurry. This was extremely annoying and rude.

Great service overall

Customer review rating 4.2/5

Katja T. Business - 20/12/2019 Confirmed reviews ALL

Clean room, check in and out easy and smooth, great breakfast buffet.

Dear Katja T., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and liked our hotel and the breakfast. We hope to see you again very soon. Sincerely, Ursula Pätzold-Coco Manager

Slight shambles

Customer review rating 4.2/5

Dagmar R. Friends - 25/11/2019 Confirmed reviews ALL

We were issued with the wrong rooms and had to move. The lift was going up and down at least 6 times before depositing us on the 5th floor. Then the keycards decided not to work and it neccesitated another visit to the reception desk. Bit of a fiasco, but the rooms were ok.

everything is good.

Customer review rating 4.2/5

Andrew Business - 24/11/2019 Confirmed reviews ALL

the deficiencies are: insufficient capacity of the elevator.

Dear Andrey S., we very much appreciate your comments regarding your stay at the Mercure Hotel Duisburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We send our apologize for the elevator waiting times. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Hotel Duisburg City Ursula Pätzold Coco Direktorin

Very Good

Customer review rating 4.2/5

Monika J. Business - 21/11/2019 Confirmed reviews ALL

Comfortable and convenient

Dear Monika J., we very much appreciate your comments regarding your stay at the Mercure Hotel Duisburg City. It is always a pleasure to receive positive feedback. We are happy that you found your stay comfortable and convenient. We will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Hotel Duisburg City Ursula Pätzold Coco Direktorin

Fine

Customer review rating 4.2/5

Anonymous Business - 16/11/2019 Confirmed reviews ALL

Good room, only cold. One elevator is too little, you probably need two for the size of your hotel. Breakfast OK but no=t perfect.

quiet and relaxed

Customer review rating 4.2/5

Anonymous Families - 28/10/2019 Confirmed reviews ALL

Hotel was fine, only difficulty we encountered was how to get to the shopping area, because the nearby elevator from the parking was out of order and when we returned from shopping, we were on the first level and could see - even almost touch - the hotel, however there was no easy way to get to the door. We had to ask random people for the way to reach the hotel and had to walk around several blocks before we could get back.

Wonderful stay at Duisburg

Customer review rating 4.2/5

Shashank Business - 25/10/2019 Confirmed reviews ALL

Super rooms with delicious breakfast and helpful staff

Room

TripAdvisor rating 3.5/5

Andy H Business - 19/10/2019 TripAdvisor review

Booked a room for the night and couldn't believe it when I enterered and noticed that the double bed had a single duvet and one pillow, also only one towel in the bathroom.I felt it was that as a guest you are not trusted, with the hotel expecting that I was actually travelling with another person.

Good Stay

TripAdvisor rating 3.5/5

Earl S Family - 06/10/2019 TripAdvisor review

Cons = No complimentary water given. Room fridge is empty. Pool and wellness area a bit small. Pros = Cleanliness, location, parking (bit expensive but convenient), Excellent breakfast, Friendly service,

Stay at the Mercure Duisburg

Customer review rating 4.2/5

David B. Couples - 30/09/2019 Confirmed reviews ALL

Had a great short stay at the Mercure Duisburg, ticked all the boxes while we stayed there.

Dear David B., We very much appreciate your comments regarding your stay at the Mercure Hotel Duisburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ursula Pätzold-Coco Manager
Customer review rating 4.2/5

Petr Business - 27/09/2019 Confirmed reviews ALL

nervous and busy receptionist, otherwise everything OK

Dear Petr F., Thank you for sharing your experience of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ursula Pätzold-Coco Manager

Overall the rooms are good and I really like the gym. However, I find the service quality at the restaurant not good.

Customer review rating 4.2/5

O Business - 20/09/2019 Confirmed reviews ALL

We have been using the hotel for our business trips for the last two months. The rooms and the gym service is good. But the service quality at the restaurant is not good. During dinner time the orders are taken slow. The kitchen is said to be closed at 21:30 although we thought that the restaurant is open until 22:00. In my last stay, the waiter did not bring the bill, instead he brought the credit card machine with the money amount written on the screen.

Good Location and Facilities

Customer review rating 4.2/5

Shashank Business - 16/09/2019 Confirmed reviews ALL

Good Location with facilities, however the service at the reception and hotel can be bit improved

Dear Shashank Kannarbady L., We very much appreciate your comments regarding your stay at the Mercure Hotel Duisburg City. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you also for your hint regarding the service. Please be advised that this should not be the standard service for our guest. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ursula Pätzold-Coco Manager

Super

Customer review rating 4.2/5

Anonymous Business - 06/09/2019 Confirmed reviews ALL

alles ok

Sehr geehrte Frau K., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Hotel Duisburg City. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Ursula Pätzold-Coco Manager
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