Mercure Hotel Duisburg City

Customer review rating (ALL Rating) 4.2/5 1,063 reviews

Mercure Hotel Duisburg City - Image 1
Mercure Hotel Duisburg City - Image 2
Mercure Hotel Duisburg City - Image 3
Mercure Hotel Duisburg City - Image 4

Description

Hotel extras

  • 162 completely renovated rooms and bathrooms with adjustable air conditioning.

  • Free WIFI in all rooms and public areas.

  • Regionally inspired cuisine with changing, seasonal dishes.

  • Our completely renovated conference and event facilities can accommodate up to 190 guests.

  • Conveniently located & connected to major highways & main train station.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Mercure Hotel Duisburg City

Landfermann Strasse 20
47051 DUISBURG
Germany

GPS:51.433406, 6.773823

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

MARINA CLUB

In our modern Marina Club restaurant you can enjoy delicious international and regional specialties from Monday to Saturday, 4:00 p.m. to 9:30 p.m.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,063 reviews

Smelly expereince

Customer review rating 1.0/5

Mats Business - Confirmed reviews ALL

When checking in we were not informed about the smell and difficulties with the sewage system. I was promised a receipt when checking out, didn't get it. First comment was that I already should have received it when I asked... At breakfast I was confronted the second day that i hadn't paid for breakfast which was a mistake from the hotel.

Dear Mats, Thank you for sharing your feedback regarding your recent experience at our hotel. We sincerely apologize for the unpleasant odors and any communication lapses regarding the sewage system, as well as the confusion surrounding your receipt and breakfast payment. Your comments are important to us, and we will use them to improve our services. We appreciate your understanding and hope to provide a better experience in the future. Best regards, Mercure Hotel Duisburg City

Smooth Stay

Customer review rating 4.0/5

Nataya Families - Confirmed reviews ALL

Everything went smoothly and easy

Dear Nataya, Thank you for your kind feedback. We are pleased to hear that your stay was smooth and enjoyable. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Mercure Hotel Duisburg City

Ridiculous service and unfriendly staff

Customer review rating 0.5/5

Chandan Couples - Confirmed reviews ALL

They messed up my stay big time and illegally charged me on my card after 07 days of my check out.

Dear Chandan, Thank you for sharing your feedback regarding your recent experience. We regret to hear that our service did not meet your expectations and that there were concerns with your billing. Your comments are valuable, and we will take them into consideration for future improvements. Goodbye, Mercure Hotel Duisburg City

Customer review rating 5.0/5

Victor A. Business - Confirmed reviews ALL

I had a very calm and comfortable stay. Jelena was extremely helpful and took the time to explain everything I needed to know, especially as it was my first visit to Germany. The gym facilities were also outstanding, one of the best I’ve seen. It was a fully equipped gym, not a small or limited setup at all.

Dear Victor A., Thank you for sharing your experience at Mercure Hotel Duisburg City. We are delighted to hear that you found your stay to be calm and comfortable, especially as a first-time visitor to Germany. It is wonderful to know that Jelena's assistance made a positive impact on your visit. We take pride in our gym facilities, and it is gratifying to hear that they met your expectations. We hope to welcome you back in the future for another enjoyable stay. Best regards, Mercure Hotel Duisburg City

Customer review rating 4.5/5

David B. Couples - Confirmed reviews ALL

Always have a lovely stay at this Mercure in Duisburg. The new changes to the reception have made it a lot brighter when first entering.

Dear David B., Thank you for your kind words regarding your recent stay at Mercure Hotel Duisburg City. We are delighted to hear that you enjoyed the improvements made to our reception area, enhancing the overall ambiance. We look forward to welcoming you back soon. Best regards, Mercure Hotel Duisburg City

Other web-users rate our hotel

  • 719 reviews 9.2/10 Location
  • 978 reviews 6.3/10 Room
  • 845 reviews 8/10 Service
  • 20 reviews 7/10 WiFi
  • 650 reviews 7.8/10 Breakfast
  • 463 reviews 5.5/10 Comfort
  • 449 reviews 5.8/10 Cleanliness
  • 216 reviews 2.7/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in Duisburg