Mercure Hotel Duesseldorf Ratingen 4 stars

Customer review rating (ALL Rating) 4.2/5 853 reviews

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Mercure Hotel Duesseldorf Ratingen - Image 1
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An der Poent 50, 40885 RATINGEN, Germany

Description

Hotel extras

  • 118 modern rooms

  • Hotel bar, restaurant and sun terrace

  • Free parking in two hotel car parks

  • Easy to reach: only 547 yards (500 m) from the "Breitscheid" highway junction (A3/A52/B524).

  • Free use of a fitness centre 50 meters away for our hotel guests

Our accommodation(s)

Hotel location

Mercure Hotel Duesseldorf Ratingen

An der Poent 50
40885 RATINGEN
Germany

GPS:51.35047, 6.864878

Telephone
Fax +49 2102 918900

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

RESTAURANT JUNKERS

For either a quick snack or a lavish 3-course menu: With regional classics and international delicacies, we invite you to enjoy a meal at our modern Junkers restaurant, which seats 80 people and also boasts a sun terrace.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  853 reviews

TripAdvisor Rating  3.5/5  329 reviews

Everything OK.

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Parking space near the entrance, very clean room as expected and as always. Friendly and efficient employees.

Dear Samo S., We very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf Ratingen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sven Schultz, General Manager

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

The hotel is clean and the personnel were friendly. The parking is in a open area and not a parking house, but it is monitored by camers. The other downside is that the hotel is 15 minutes away from the airport and organizing the shuttle upfront is not easy to remember when uou have flight schedule with filling the form. I didn’t have time to do it upfront so I paid 30€ for the drop off taxi

Dear Guest, thank you for your feedback. We are glad to hear that you found our hotel clean and our staff friendly. We appreciate your comments about the parking and the shuttle service. Your insights are valuable to us as we strive to improve our services. We hope to welcome you back in the future. Best regards, Sven Schultz, General Manager

High class fitness center next door

Customer review rating 3.5/5

Leif Business - Confirmed reviews ALL

Nice breakfast, good fitness. Hotel standard is otherwise nothing special.

Dear Leif, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sven Schultz, General Manager

Comfortable and pleasant stay

Customer review rating 5.0/5

Linda P. Couples - Confirmed reviews ALL

From the first moment that I stepped in after a long hours journey the receptionist Under the name Loudke made me feel welcome with his positive attitude and professional manners. I am actually working many years at reception and I felt good that also my colleagues from other hotel understands and show the value of Accor.

Dear Linda P., We very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf Ratingen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sven Schultz, General Manager

Good experience

Customer review rating 4.0/5

Keith M. Families - Confirmed reviews ALL

Perfectly satisfactory stay at very clean hotel Bedrooms excellent Breakfast very good Although not explained on check in that there was an extra charge for breakfast Room prices relatively high ….euro 2024 I guess Nobody ever asked for room number in restaurant We were honest enough to declare on check out even though a surprise Also actually a shame not to have late bar facility Welcome drink for Accor members had to be asked for Staff however were very pleasant and generally amenable

Dear Keith M., We very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf Ratingen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sven Schultz, General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 310 reviews 7.9/10 Location
  • 561 reviews 5.8/10 Room
  • 458 reviews 8.2/10 Service
  • 7 reviews 8.7/10 WiFi
  • 291 reviews 4.2/10 Comfort
  • 250 reviews 6.9/10 Cleanliness
  • 241 reviews 8/10 Breakfast
  • 121 reviews 3.6/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.