Mercure Hotel Duesseldorf Ratingen 4 stars

Customer review rating (ALL Rating) 4.1/5 691 reviews

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ALLSAFE approved hotel

Hotel extras

  • 118 modern rooms

  • Hotel bar, restaurant and sun terrace

  • Free parking in two hotel car parks

  • Easy to reach: only 547 yards (500 m) from the "Breitscheid" highway junction (A3/A52/B524).

  • Free use of a fitness centre 50 meters away for our hotel guests

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

Mercure Hotel Duesseldorf Ratingen

An der Poent 50

GPS:51.35047, 6.864878

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park


For either a quick snack or a lavish 3-course menu: With regional classics and international delicacies, we invite you to enjoy a meal at our modern Junkers restaurant, which seats 80 people and also boasts a sun terrace.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  691 reviews

TripAdvisor Rating  3.5/5  328 reviews

Simple, efficient, attentive

Customer review rating 4.0/5

Marc Business - Confirmed reviews ALL

Room with all comfort. The restaurant serves hot food relatively late. Perfect for a business trip. Be careful, the hotel is difficult to reach in the evening by public transport. Use a taxi.

Nice hotel near the airport

Customer review rating 4.0/5

Stephane Business - Confirmed reviews ALL

I choose this hotel because I needed to fly in the morning. Nice stay for a 15 mn drive to the airport.

too noisy, not very comfortable, not very welcoming

Customer review rating 1.0/5

Chris Business - Confirmed reviews ALL

the nights in this hotel were anything but restful, sleeping in the bar with this group partying until 1:0 a.m. or even in the kitchen with the waiters putting away the dishes would have given the same result. it's incredible that a hotel in 2023 has such mediocre sound insulation. the welcome was average, minimum service,...we almost had to "reclaim" the welcome coffee and as nobody asks you if everything went well, the feedback was very quick. this is not a Mercure hotel, and I will do everything to avoid it in the future.

Impolite service

Customer review rating 0.5/5

Calypsosalsa Couples - Confirmed reviews ALL

Contact with reception was impolite. I left some property behind. When I contacted them for lost property, receptionist did not want to help. I had to write an email. I wrote the email and up to today no answer from the hotel.

Basic and expensive

TripAdvisor rating 1.0/5

K5617DRfional Solo travel - TripAdvisor review

I paid a whopping 133e for a cold room with pillows I wouldn’t put in my dogs bed! Home in pillowcase no breakfast included and bought the worst coffee ever in the bar. Instead of just changing it I got a smart response and an attempt to charge me for two. So weak coffee machine wasn’t properly regulated in my view. I’d book elsewhere if I were you

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Other web-users rate our hotel

  • 248 reviews 7.5/10 Location
  • 474 reviews 5.8/10 Room
  • 372 reviews 7.6/10 Service
  • 5 reviews 8.6/10 WiFi
  • 245 reviews 4.3/10 Comfort
  • 212 reviews 6.8/10 Cleanliness
  • 208 reviews 7.8/10 Breakfast
  • 106 reviews 3.6/10 Food

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