Mercure Hotel Duesseldorf Ratingen 4 stars

Customer review rating (ALL Rating) 4.4/5 837 reviews

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Description

Hotel extras

  • 118 modern rooms

  • Hotel bar, restaurant and sun terrace

  • Free parking in two hotel car parks

  • Easy to reach: only 547 yards (500 m) from the "Breitscheid" highway junction (A3/A52/B524).

  • Free use of a fitness centre 50 meters away for our hotel guests

Our accommodation(s)

Hotel location

Mercure Hotel Duesseldorf Ratingen

An der Poent 50
40885 RATINGEN
Germany

GPS:51.35047, 6.864878

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

RESTAURANT JUNKERS

For either a quick snack or a lavish 3-course menu: With regional classics and international delicacies, we invite you to enjoy a meal at our modern Junkers restaurant, which seats 80 people and also boasts a sun terrace.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  837 reviews

Customer review rating 4.5/5

Colette L. Families - Confirmed reviews ALL

This was our second stay and it's a perfect location for us. Quiet, friendly and helpful staff. My only minor complaint is that the rooms are very warm. This year we got a fan from the staff and that helped a lot, but would be nice to have had one there when we arrived. Otherwise too warm to sleep.

Dear Colette, thank you very much for your nice review! We are happy that you have been a guest with us several times and hope to see you again in the future. We are aware of the issue with the room air conditioning, and our hotel is already undergoing modernization work. Until next time! Best Regards, Sven Schultz General Manager

Customer review rating 5.0/5

Sylvia R. Business - Confirmed reviews ALL

Super Service und Mega nettes Personal

Liebe Frau R., vielen Dank für Ihre großartige Bewertung! Es freut uns sehr zu hören, dass Sie einen schönen Aufenthalt in unserem Haus hatten und Ihnen so viele Punkte positiv in Erinnerung geblieben sind. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen! Viele Grüße, Sven Schultz Direktor

Customer review rating 2.0/5

Robin T. Business - Confirmed reviews ALL

Breakfast, staff and location were all perfectly fine, the cleanliness and facilities were a little aging. The room was perfectly sufficient, but I think there must have been a drainage or sewage issue as the room didn't smell nice (particularly the bathroom). I asked for soap to be topped up and it wasn't - I think perhaps if they're using a cleaning contractor - there's definitely some improvements to be made there!

Dear Mr. T., thank you very much for taking the time to share your experiences and give us feedback. This is very important to us so that we can continuously improve and provide our guests with the best possible service experience. If something should ever not meet your satisfaction, please do not hesitate to speak directly to our staff. Our reception is staffed around the clock, and we want to ensure a pleasant stay for all guests. Best Regards, Sven Schultz General Manager

Customer review rating 4.5/5

Maarten D. B. Business - Confirmed reviews ALL

Location next to highways, McDonalds and super charger opposite of hotel.

Dear Maarten, thank you very much for your great review! We are glad that you enjoyed your stay with us and hope to welcome you back with us in the future. Best regards, Sven Schultz General Manager

Customer review rating 5.0/5

Clive M. Business - Confirmed reviews ALL

good staff, good breakfast

Dear Mr. M., thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sven Schultz, General Manager

Other web-users rate our hotel

  • 258 reviews 8.5/10 Location
  • 480 reviews 6.3/10 Room
  • 431 reviews 8.9/10 Service
  • 9 reviews 9.3/10 WiFi
  • 267 reviews 4.8/10 Comfort
  • 223 reviews 8.6/10 Breakfast
  • 220 reviews 7.5/10 Cleanliness
  • 95 reviews 5.7/10 Vibe

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