Mercure Neu-Isenburg 4 stars

Customer review rating (ALL Rating) 4.5/5 521 reviews

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Description

Hotel extras

  • Central location, good transport links A5, A3, A661. Isenburg center with approx. 130 shops

  • Parking garage with 200 parking spaces

  • 7 conference rooms for up to 150 guests

  • Bar & Bistro "Flieger-Bar"

  • 143 modern rooms with comfortable beds, TV and WIFI

Our accommodation(s)

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Hotel location

Mercure Neu-Isenburg

Frankfurter Str. 190
63263 NEU ISENBURG
Germany

GPS:50.047754, 8.695288

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Flieger-Bar

Tomato juice and other drinks are available in "Flieger-Bar" in the heart of our lobby, the Departure Lounge! Cockpit and galley in one. Guests and locals meet there. It's like a holiday and is beautiful!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  521 reviews

TripAdvisor Rating  3.8/5  331 reviews

Customer review rating 5.0/5

Barbara W. Families - Confirmed reviews ALL

Hello Barbara, thank you very much for your positive feedback. We really appreciate your great review and we are delighted that you had a great experience with us. We strive to provide the best customer service and we are pleased to hear that we succeeded. Thank you for staying with us and we look forward to welcoming you on board again soon. Thank you very much. We are happy to see you again. Captain Lars and Crew

Good stay

Customer review rating 4.5/5

Gabriel Couples - Confirmed reviews ALL

Dear Passenger, thank you so much for your wonderful review! We are absolutely delighted that you had such a great experience with us. Our goal is to provide every guest with an exceptional stay, and it’s fantastic to hear that we achieved this for you. We’re especially thrilled that you love the design of our hotel – that means we did everything right! If you ever find yourself in Neu-Isenburg again, we would be delighted to welcome you back on board. Warm regards, and once again, thank you for your fantastic review! Best regards, Captain Lars & Crew

Lovely stay!

Customer review rating 5.0/5

M. Solo - Confirmed reviews ALL

Dear M., thank you so much for your wonderful review! It was a pleasure having you as our guest, and we’re delighted that your stay at our hotel was completely satisfying. If you’re ever in Neu-Isenburg again, you know where to find us. We’d love to welcome you back! Great having you here. Safe travels! Best Captain Lars & Crew

Overall accepted

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Sehr geehrter Passagier, vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Eindrücke zu schildern. Wir bedauern, dass Ihr Aufenthalt bei uns nicht in allen Aspekten Ihren Erwartungen entsprochen hat. Bitte entschuldigen Sie die Unannehmlichkeiten, die Sie erlebt haben – dies entspricht nicht unserem Anspruch an Qualität und Service. Ihre Anmerkungen, insbesondere der Sauberkeit, Service, Ausstattung], nehmen wir sehr ernst. Wir haben diese Thema intern schon bearbeitet, um unsere Leistungen in Zukunft zu verbessern. Es freut uns jedoch zu hören, dass insgesamt zufrieden waren. Wir hoffen, dass diese Momente Ihren Aufenthalt etwas angenehmer gestaltet haben. Wir würden uns freuen, wenn Sie uns bei einem zukünftigen Besuch die Gelegenheit geben, Sie von unseren Verbesserungen zu überzeugen. Wir freuen und Sie bald wieder an Board haben. Beste Grüße Captain Lars & Crew

okay without being spectacular

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

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Other web-users rate our hotel

  • 228 reviews 9.3/10 Location
  • 402 reviews 7.2/10 Room
  • 368 reviews 9.3/10 Service
  • 10 reviews 7.9/10 WiFi
  • 198 reviews 7.1/10 Breakfast
  • 169 reviews 6.2/10 Comfort
  • 162 reviews 7.7/10 Cleanliness
  • 109 reviews 4.5/10 Value

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