Mercure Neu-Isenburg 4 stars

Customer review rating (ALL Rating) 4.4/5 741 reviews

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Description

Hotel extras

  • Central location, good transport links A5, A3, A661. Isenburg center with approx. 130 shops

  • Parking garage with 200 parking spaces

  • 7 conference rooms for up to 150 guests

  • Bar & Bistro "Flieger-Bar"

  • 143 modern rooms with comfortable beds, TV and WIFI

Our accommodation(s)

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Hotel location

Mercure Neu-Isenburg

Frankfurter Str. 190
63263 NEU ISENBURG
Germany

GPS:50.047754, 8.695288

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Flieger-Bar

Tomato juice and other drinks are available in "Flieger-Bar" in the heart of our lobby, the Departure Lounge! Cockpit and galley in one. Guests and locals meet there. It's like a holiday and is beautiful!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  741 reviews

Customer review rating 4.0/5

Frank P. Business - Confirmed reviews ALL

Comfortable hotel ideally located close to Frankfurt Airport and in the centre of Neu-Isenburg with restaurants conveniently located close by. The rooms are clean and very standard equipped , f.ex. my room did not have a coffee machine nor any amenities. Staff is very friendly and helpful.

Dear Frank, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Captain Lars & Crew Mercure Hotel THE Neu-Isenburg

Customer review rating 2.0/5

Mario C. Business - Confirmed reviews ALL

3 times to have a good invoice, my colueague7, another 3 invoices

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Captain Lars & Crew Mercure Hotel THE Neu-Isenburg

Customer review rating 3.5/5

Michael M. Business - Confirmed reviews ALL

Very nice stay, even though it was short in time; however, the whole style of the hotel is great, especially for an aviation enthusiast. The rooms are slighly on the smaller size compared with the usual hotel rooms size for me but it is evident that they are newly renovated. The exception is probably the bathroom that is small, and also you can see the difference compared to the rest of the room, which is more modern and stylish. Breakfast was also very good, even though the buffet is not huge, what is offered is more than enough to have a good start of the day. Overall, I was very happy with my stay.

Dear Michael, thank you so much for your nice review! We are absolutely delighted that you had such a great experience with us. Our goal is to provide every guest with an exceptional stay, and it’s fantastic to hear that we achieved this for you. We’re especially thrilled that you love the design of our hotel – that means we did everything right! If you ever find yourself in Neu-Isenburg again, we would be delighted to welcome you back on board. Warm regards, and once again, thank you for your fantastic review! Best Captain Lars & Crew Mercure Hotel Neu-Isenburg

Customer review rating 5.0/5

Samel B. Business - Confirmed reviews ALL

Great staff

Dear Samuel, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Captain Lars & Crew Mercure Hotel THE Neu-Isenburg

Customer review rating 5.0/5

Stefano L. Business - Confirmed reviews ALL

Great hotel

Dear Stefano, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Captain Lars & Crew Mercure Hotel THE Neu-Isenburg

Other web-users rate our hotel

  • 266 reviews 8.7/10 Location
  • 468 reviews 7.2/10 Room
  • 421 reviews 8.8/10 Service
  • 8 reviews 6.6/10 WiFi
  • 228 reviews 7.3/10 Breakfast
  • 201 reviews 6.3/10 Comfort
  • 192 reviews 8.1/10 Cleanliness
  • 142 reviews 3.9/10 Value

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