Customer review rating 4.3/5 1,968 reviews
Central location within easy reach of the A5, A3 and A661. Isenburg has around 130 shops
Undercover car park with 200 parking spaces
7 conference rooms for up to 150 people
The "Bar Bistro Mainhattan" offers regional and international cuisine.
143 modern rooms with WIFI, TV and tea and coffee making facilities
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Check-in from 15h00
Check out up to 12h00
At 4-star Mercure Neu-Isenburg you choose Classic rooms, Superior, Privilege design or themed rooms. We always have the right one for our business and leisure travellers, families, pilots and crews. Space to float on cloud 7 after a stressful or eventful day. You can also spend relaxing hours at our "Flieger-Bar" in the lobby or on our summer terrace with drinks of all kinds and small meals.
Classic-room with a double bed
Classic room with 2 single size beds
Superior room with a king-size bed
Superior room with 2 single bedsNon contractual photo
Privilege room with 1 king-size bedNon contractual photo
My Room with king-size bedNon contractual photo
Number of meeting rooms: 10
Maximum size: 176 m²
Maximum capacity: 150 people
Maximum banquet capacity: 100 people
100% genuine reviews from our guestsFind out more
Metka Families - 27/08/2021 Confirmed reviews ALL
Close to the highway, the room is spacious and clean. The beds are comfortable. The Internet is quite fast and breakfast is solid. There was enough of everything and a lot to choose from. Parking house directly below the hotel, large and lighted. Thanks also for the toothbrushes and toothpaste so we didn’t have to load all the suitcases from the car.
Anonymous Couples - 20/08/2021 Confirmed reviews ALL
In the past, a kettle was available in the room, but not anymore. Well located
Under Construction which I was not aware of and no room cleaning or new towels
Richard C. Business - 02/08/2021 Confirmed reviews ALL
The room was just OK….the fact that no one e=mentioned that the hotel was under-construction would have changed my mind about staying there. Also the fact that the room was not cleaned,or hat clean towels were not exchanged was a disappointment,
Hotel does not match the standard I was used to with this chain
Anonymous Families - 21/07/2021 Confirmed reviews ALL
We booked a Privilege room with a king size bed for one night, except the size of the room, nothing really matched the description. The bed was a double, room (especially the floors) was dirty and should have been at least vacuumed. There was a single set of towels for 2 adults and a child. The A/C was not working, it was just blowing warm humid air into the room. The whole hotel was heavily reconstructed, on each floor there were cables hanging from the ceiling, there was no lobby only a tiny bar which was used as reception. Constructions are not bad, but since I booked through Mercure/Accor directly it would have been nice to be informed of this early. We did not buy to have breakfast at the hotel, we were asked if we want breakfast in the morning and pay for it, after we saw that there was only a very limited and cold selection which did not rectify the price, we refused. Later when breakfast time was almost over we were asked to have breakfast for free, first they tried to charge us and then offer it for free because nobody wants it?! This hotel seems to have stopped caring, since it is an airport/convention hotel I guess they don't have to anymore to get customers.
Well located, quite central, friendly employees
Wne Business - 09/07/2021 Confirmed reviews ALL
As usually all good. Breakfast during this pandemic was a bit slim.
Our most recent 20 reviews
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