Mercure Neu-Isenburg 4 stars

Customer review rating (ALL Rating) 4.4/5 277 reviews

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Mercure Neu-Isenburg - Image 1
Mercure Neu-Isenburg - Image 2
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Frankfurter Str. 190, 63263 NEU ISENBURG, Germany

Description

Hotel extras

  • Central location, good transport links A5, A3, A661. Isenburg center with approx. 130 shops

  • Parking garage with 200 parking spaces

  • 7 conference rooms for up to 150 guests

  • Bar & Bistro "Flieger-Bar"

  • 143 modern rooms with comfortable beds, TV and WIFI

Our accommodation(s)

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Hotel location

Mercure Neu-Isenburg

Frankfurter Str. 190
63263 NEU ISENBURG
Germany

GPS:50.047754, 8.695288

Telephone
Fax +49 6102 59942900

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Flieger-Bar

Tomato juice and other drinks are available in "Flieger-Bar" in the heart of our lobby, the Departure Lounge! Cockpit and galley in one. Guests and locals meet there. It's like a holiday and is beautiful!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  277 reviews

TripAdvisor Rating  4.0/5  326 reviews

Wonderful stay

Customer review rating 5.0/5

Denise R. Business - Confirmed reviews ALL

The staff was spectacular! Room and hotel were very clean. Nice and quiet. Conveniently located to everything that I needed. Wide variety on the breakfast bar to choose from for all tastes.

Dear Denise, We very much appreciate your comments regarding your stay at the Mercure Neu-Isenburg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Damir & Crew

Well Located

Customer review rating 5.0/5

Thomas Couples - Confirmed reviews ALL

Really new concept, firstly missing the front desk when I´m arrived, but the staff is aware and welcomed me immediately, Breakfast has everything you need.

Sehr geehrter Herr E., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Neu-Isenburg. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Damir & Crew

Nice staff and well located

Customer review rating 3.0/5

Nicole Business - Confirmed reviews ALL

Unfortunately, the AC had issues, so the room was super warm and didn't get any cooler. I got a fan which helped a bit, but I hope the AC will be fixed the next time, because in the summertime it's hard to sleep in this heat.

Guest experience oriented

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

They care about the guest's experience, so they will understand your needs and feedback and when possible, find the right way to make you happy!

Dear Natalia, We very much appreciate your comments regarding your stay at the Mercure Neu-Isenburg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It is nice having you as a guest and your comments a highly appreciated. Enjoy the rest of your stay with us. Sincerely, Damir & Crew

Very pleasant

Customer review rating 4.5/5

David B. Business - Confirmed reviews ALL

Relaxed and friendly staff as always

Dear David, We very much appreciate your comments regarding your stay at the Mercure Neu-Isenburg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Damir & Crew

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Other web-users rate our hotel

  • 164 reviews 9.1/10 Location
  • 326 reviews 7.1/10 Room
  • 289 reviews 9.1/10 Service
  • 8 reviews 8.5/10 WiFi
  • 146 reviews 7.7/10 Breakfast
  • 145 reviews 7.4/10 Cleanliness
  • 141 reviews 5.3/10 Comfort
  • 18 reviews 9/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.