Mercure Neu-Isenburg 4 stars

Name: 4-star hotel Neu-Isenburg - Mercure - ALL
Address: Frankfurter Str. 190, NEU ISENBURG, 63263, DE
Telephone: +49610259940
Rating: 4.4

Customer review rating (ALL Rating) 4.4/5 782 reviews

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Frankfurter Str. 190, 63263 NEU ISENBURG, Germany

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Mercure Neu-Isenburg

Hotel for travellers looking for local and authentic experiences

The 4-star Mercure Neu-Isenburg is on the southern outskirts of the Rhine-Main metropolis, in the center of Neu-Isenburg. All 143 rooms are air-conditioned with DSL and free WIFI. Our conference area offers seven rooms for up to 150 guests for both your business or private events. Getting here. Frankfurt main station is 9 km away, as is the airport. You can reach us by car via the A3 freeway.

Centuries ago, Neu-Isenburg was founded by Huguenots. Today, the city owes its prosperity to the immediate proximity to the Main metropolis and airport - only the city forest separates Neu-Isenburg from the southern Frankfurt district of Sachsenhausen.

Welcome aboard! Captain Lars Schepers and crew look forward to welcoming you to Mercure Hotel Neu-Isenburg! Check-in and enjoy.

Lars Schepers, Hotel Management

Hotel extras

Central location, good transport links A5, A3, A661. Isenburg center with approx. 130 shops
Parking garage with 200 spaces, 8 with electric vehicle charging stations
7 conference rooms for up to 150 guests
Bar & Bistro "Flieger-Bar"
143 modern rooms with comfortable beds, TV and WIFI

Our accommodation(s)

Room

Classic-room with a double bed

3 pers. max
20 m² / 215 sq ft

Bedding 1 x Double bed(s)

See availabilities

Room

Classic room with 2 single size beds

3 pers. max
20 m² / 215 sq ft

Bedding 2 x Single bed(s)
Accessible room

See availabilities

Room

Superior room with a king-size bed

3 pers. max
22 m² / 236 sq ft

Bedding 1 x King size bed(s)

See availabilities

Room

Superior room with 2 single beds

2 pers. max
22 m² / 236 sq ft

Bedding 2 x Single bed(s)

See availabilities

Room

Privilege room with 1 king-size bed

2 pers. max
24 m² / 258 sq ft

Bedding 1 x King size bed(s)

See availabilities

Room

My Room with king-size bed

2 pers. max
24 m² / 258 sq ft

Bedding 1 x King size bed(s)

See availabilities

Room

Classic room with 2 single size beds

3 pers. max
20 m² / 215 sq ft

Bedding 2 x Single bed(s)
Accessible room

See availabilities

Hotel location

Mercure Neu-Isenburg

Frankfurter Str. 190
63263 NEU ISENBURG
Germany

GPS:50.047754, 8.695288

+49 6102 59940

+49 6102 59942900

NEU-ISENBURG

Railway station

Access: 3 km / 1.86 mi 10 min drive

FRANCFORT/FRANKFURT

Railway station

Access: 9 km / 5.59 mi 10 min drive

OLD TOWN

Tourist attraction

Access: 9 km / 5.59 mi 20 min drive

GERMAN FILM

Museums

Access: 10 km / 6.21 mi

ROEMERCASTLE

Tourist attraction

Access: 12 km / 7.46 mi 15 min drive

PAULCHURCH

Tourist attraction

Access: 12 km / 7.46 mi 20 min drive

OLD OPERA

Opera/symphony/concert hall

Access: 12 km / 7.46 mi 20 min drive

FRANKFURT ZOO

Zoo

Access: 14 km / 8.7 mi 20 min drive

PALMENGARTEN

Botanical gardens

Access: 15 km / 9.32 mi 20 min drive

SENCKENBERG MUSEUM

Museums

Access: 15 km / 9.32 mi 20 min drive

EISSPORTHALLE FRANK

Sports centre

Access: 15 km / 9.32 mi 20 min drive

OPELZOO

Zoo

Access: 30 km / 18.64 mi 30 min drive

WIESBADEN

Casino

Access: 30 km / 18.64 mi 30 min drive

LOCHMUEHLE

Amusement park

Access: 40 km / 24.86 mi 30 min drive

HESSENPARK

Botanical gardens

Access: 45 km / 27.96 mi 40 min drive

Commerzbank Arena

Sports centre

Hugenottenhalle events hall

Opera/symphony/concert hall

ZEIL SHOP STREET

Shopping district

Access: 12 km / 7.46 mi 20 min drive

Isenburg-Zentrum shopping center

Shopping centre/mall

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Car park
Pets welcome
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property

FLIEGER-BAR

Tomato juice and other drinks are available in Flieger-Bar in the heart of our lobby, the Departure Lounge. Cockpit and galley in one. Guests and locals meet there. Its like a holiday and is beautiful.

Breakfast

Our XL buffet breakfast will put a smile on your face: from 6.30 a.m. on weekdays you can help yourself to a rich selection of fresh, seasonal dishes. On weekends, you can indulge from 7.00 a.m. until 10.30 a.m.

Meetings & Events

Number of Meeting Room: 9
Surface of the largest room: 176 m² / 1894 sq ft
Maximum seats capacity: 150
Maximum capacity for banquets: 100

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.4/5 782 reviews

Claude S. Business - 8/13/2026 Confirmed reviews ALL

Dear Claude, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Captain Lars & Crew Mercure Hotel THE Neu-Isenburg

Robin P. Families - 8/10/2026 Confirmed reviews ALL

Vielen Dank für Ihre ehrlichen Worte und Ihr positives Feedback zu unserem Hotel und unserem freundlichen Team. Umso mehr bedauern wir, dass die Klimaanlage während Ihres Aufenthalts nicht einwandfrei funktioniert hat – gerade bei den sehr hohen Temperaturen im Hochsommer ist eine funktionierende Klimaanlage natürlich besonders wichtig und war für Ihre Buchungsentscheidung ausschlaggebend. Tatsächlich wurde bei der Kontrolle festgestellt, dass ein Regler der Klimaanlage defekt war und ausgetauscht werden musste. Die Anlage hat zwar kühle Luft abgegeben, jedoch nicht die erforderliche Leistung erreicht. Hier müssen wir Ihnen leider recht geben: Zum Zeitpunkt Ihres Aufenthalts hat die Klimatisierung nicht zu 100 % funktioniert. Es freut uns dennoch sehr, dass Sie unser Hotel und insbesondere unser Team positiv in Erinnerung behalten haben. Wir würden uns freuen, Sie bei einem zukünftigen Aufenthalt von unserem gewohnten Standard überzeugen zu dürfen. Herzliche Grüße Ihre Crew vom Mercure Neu-Isenburg

Ariane D. L. Families - 8/3/2026 Confirmed reviews ALL

Dirty room (garbage from previous guests was still in the room, shower gel, soap and shampoo were empty, water in the shower stayed, and it took literally hours to deal with these simple challenges). 1 of the 2 elevators was broken down over the whole period of our stay. As we were leaving, a room door was opened and left open with a wheelchair and luggage still in the room. I want to stress that the women at the reception desk were very friendly and helpful but management and senior staff was impressively absent during the intense periods (the hotel was very full due to the Weeknd concerts) and the service was left to a single trainee for the majority of time. An indication was already that it took a number of calls to get the written confirmation of the booking and at check in, what was agreed was not ready.

Yantao J. Business - 7/25/2026 Confirmed reviews ALL

Dear Yantao, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Captain Lars & Crew Mercure Hotel THE Neu-Isenburg

Ahmed F. Business - 7/12/2026 Confirmed reviews ALL

Lieber Gast, Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Captain Lars & Crew Mercure Hotel THE Neu-Isenburg

Web-users rating

Other web-users rate our hotel

249 reviews 8.8/10 Location
454 reviews 6.9/10 Room
392 reviews 8.6/10 Service
7 reviews 4.5/10 WiFi
211 reviews 7.6/10 Breakfast
205 reviews 6.2/10 Comfort
186 reviews 8.1/10 Cleanliness
124 reviews 3.5/10 Value

45 reviews 9/10 Location
99 reviews 6.5/10 Room
102 reviews 9.2/10 Service
45 reviews 7.9/10 Breakfast
40 reviews 8.2/10 Cleanliness
40 reviews 5.7/10 Comfort
18 reviews 3.9/10 Value
17 reviews 6.2/10 Food

13 reviews 8.8/10 Location
28 reviews 6.3/10 Room
27 reviews 8.6/10 Service
15 reviews 8.1/10 Cleanliness
14 reviews 8/10 Breakfast
12 reviews 6.2/10 Comfort
7 reviews 6.1/10 Amenities
7 reviews 3.3/10 Value

27 reviews 9/10 Location
46 reviews 6.7/10 Room
38 reviews 8.5/10 Service
22 reviews 7/10 Breakfast
19 reviews 5.8/10 Comfort
14 reviews 8.2/10 Cleanliness
11 reviews 3.5/10 Value
5 reviews 6/10 Amenities

10 reviews 8.3/10 Location
32 reviews 7.4/10 Room
26 reviews 8.5/10 Service
15 reviews 7.8/10 Breakfast
13 reviews 8/10 Cleanliness
6 reviews 3.7/10 Value
5 reviews 6.4/10 Amenities

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

The Mercure Neu-Isenburg offers several room categories to suit your needs:

Classic-room with a double bed
Classic room with 2 single size beds
Superior room with a king-size bed
Superior room with 2 single beds
Privilege room with 1 king-size bed
My Room with king-size bed

We provide accessible accommodation and options for families, including extra beds or baby cribs on request.

What services and amenities are available?

At Mercure Neu-Isenburg, we offer a range of services to ensure a comfortable stay:

Free Wi-Fi and high-speed internet for an additional charge
Indoor parking garage with 200 spaces for an additional fee
Buffet breakfast for an additional charge
Air conditioning and 24/7 reception (Monday to Thursday)
Wheelchair accessibility and pets allowed for an additional charge
9 meeting rooms and Flieger-Bar

What dining options are available?

What are the check-in and check-out times?

Check-in at Mercure Neu-Isenburg is from 03:00 PM, and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mercure Neu-Isenburg regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.