Mercure Neu-Isenburg 4 stars

Customer review rating (ALL Rating) 4.5/5 388 reviews

Mercure Neu-Isenburg - Image 1
Mercure Neu-Isenburg - Image 2
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Description

Hotel extras

  • Central location, good transport links A5, A3, A661. Isenburg center with approx. 130 shops

  • Parking garage with 200 parking spaces

  • 7 conference rooms for up to 150 guests

  • Bar & Bistro "Flieger-Bar"

  • 143 modern rooms with comfortable beds, TV and WIFI

Our accommodation(s)

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Hotel location

Mercure Neu-Isenburg

Frankfurter Str. 190
63263 NEU ISENBURG
Germany

GPS:50.047754, 8.695288

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Flieger-Bar

Tomato juice and other drinks are available in "Flieger-Bar" in the heart of our lobby, the Departure Lounge! Cockpit and galley in one. Guests and locals meet there. It's like a holiday and is beautiful!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  388 reviews

TripAdvisor Rating  4.0/5  328 reviews

Never visited, still getting mails about my last visit.

Customer review rating 0.5/5

Steven Solo - Confirmed reviews ALL

data problem? I get mails about my "last visit", problem: I never visited this hotel! Especially not at 25.10.2024. In the ALL Account I also cannot find any visits there.

Dear Steven S., sorry, for the mails. Sincerely

Customer review rating 5.0/5

Cornelia K. Couples - Confirmed reviews ALL

Alles super

Sehr geehrte Cornelia, vielen Dank für Ihr positives Feedback! Wir wissen Ihre gute Bewertung zu schätzen und freuen uns sehr, dass Sie eine tolle Erfahrung mit uns gemacht haben. Wir bemühen uns, den besten Kundenservice zu bieten und es freut uns zu hören, dass uns das gelungen ist. Nochmals vielen Dank! Wir hoffen, Sie schon bald wieder bei uns an Board begrüßen zu dürfen. Mit herzlichen Grüßen Captain Lars & Crew

Good stay, friendly service

Customer review rating 4.5/5

Katharina K. Business - Confirmed reviews ALL

Everything was fine, I asked for a water kettle and a taxi order and both was made available to me by the friendly staff.

Hallo lieber Fluggast, vielen Dank für Ihr positives Feedback! Wir freuen uns sehr über Ihre grandiose Bewertung. Wir freuen uns sehr, dass Sie eine tolle Erfahrung mit uns gemacht haben. Wir bemühen uns, den besten Kundenservice zu bieten und es freut uns zu hören, dass uns das gelungen ist. Nochmals vielen Dank! Kommen Sie gerne wieder zu uns an Board! Beste Grüße Captain Lars und Crew

Well located Good hospitality

Customer review rating 5.0/5

Zulfikar D. Business - Confirmed reviews ALL

Location was new for us so were very happy with the location, people were so friendly and the hospitality was great! Loved the layout, everything well sign posted. Thank you for a great and memorable stay

Dear Zulfikar D., thank you very much for your positive feedback. We really appreciate your great review and we are delighted that you had a great experience with us. We strive to provide the best customer service and we are pleased to hear that we succeeded. Thank you for staying with us and we look forward to welcoming you on board again soon. Thank you very much Sincerely, Captain Lars and Team

Friendly hotel

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Nice rooms and overal hotel facilities. Liked good parking with a lot of places. Breakfast was OK, but I remember times when it was much better.

Dear Michal G., We very much appreciate your comments regarding your stay at the Mercure Neu-Isenburg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Captain and Team

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Other web-users rate our hotel

  • 184 reviews 9.2/10 Location
  • 350 reviews 7.2/10 Room
  • 322 reviews 9.2/10 Service
  • 8 reviews 8.2/10 WiFi
  • 168 reviews 6.6/10 Breakfast
  • 154 reviews 7.2/10 Cleanliness

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