Mercure Hotel Frankfurt Airport Langen 4 stars

Customer review rating (ALL Rating) 4.3/5 1,182 reviews

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Description

Hotel extras

  • An ALLSAFE certified hotel

  • Our Standard Rooms are ideally suited to your needs.

  • Fully air-conditioned Superior and Executive Rooms

  • Airport shuttle for only 5,- Euro per person and trip, subject to availability

  • Conference and meeting rooms

Our accommodation(s)

Hotel location

Mercure Hotel Frankfurt Airport Langen

Robert Bosch Strasse 26
63225 LANGEN
Germany

GPS:50.003437, 8.65651

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MAXX

Our restaurant MAXX offers selected specialties from regional and international cuisine for both lunch and dinner. Sample the local specialties or be tempted by our health-conscious snack menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,182 reviews

TripAdvisor Rating  3.5/5  1,098 reviews

Perfect hotel for a business stay

Customer review rating 4.5/5

Piotr Business - Confirmed reviews ALL

I am a frequent guest of Mercure Hotel Frankfurt Airport Langen and this time as always, I was very satisfied with the quality and hospitality provided by the hotel staff.

Dear Piotr W., We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Airport Langen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, your Mercure Team

My favourite airport hotel

TripAdvisor rating 5.0/5

msmotravels Couples - TripAdvisor review

Always a pleasure to stay here. Hotel offers airport shuttles. Advisable to make reservation especially if you need pick up from Terminal 2. Check in was quick. Good service at reception, bar & restaurant. Our compliments to Max, Jacob & Peter. Room is spacious, food was delicious. This is a good place to stay in between your flights & travels. And excellent service for Accor members.

Good stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Great service

Dear Paul K., We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Airport Langen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, your Mercure Team

OK airport hotel

TripAdvisor rating 3.0/5

michel458italia TripAdvisor review

The hotel is ok if you want to stay close to the airport. There is not much in the area otherwise. Some rooms are being refurbished : try to get one because the other are past their expiration dates. Hotel has a free shuttle service running to the airport every hour. Breakfast is good. Bar and restaurant on site. The staff is very friendly !

Good stay with one black spot

Customer review rating 4.0/5

Hans V. Couples - Confirmed reviews ALL

Like always our stay was pleasant and o.k.but we had one very bad experience .While enjoying our welcome drink and working on IPADS at the table in the lobby next to the coffeemachine one blond employee came in to clean the coffeemachine agression in her face and started to make as much noise as possible slamming doors to the limit and kicking the machine over and over. I travelled for 40years professionally but never experienced a situation like this in a service area. After 20 minutes the creature came back and repeated it even more loud Then my wife wanted to leave as did i

Dear hans v., Thank you for choosing to stay at Mercure Hotel Frankfurt Airport Langen and for taking the time to share your feedback. We appreciate your positive comments regarding your overall stay and are glad to hear that it was pleasant. We are truly sorry to learn about the unpleasant experience you had in the lobby area with our employee. Please accept our sincere apologies for any inconvenience caused. We understand how important it is to have a peaceful and comfortable environment, and we apologize for failing to provide this during your visit. Rest assured that we have taken note of your feedback and will address it with the utmost seriousness. We strive to ensure that all of our guests have a delightful and hassle-free experience, and incidents like this are not reflective of our usual standards. Once again, we apologize for any distress caused, and we hope that you will give us another opportunity to serve you better in the future. Kind regards, Your Mercure Langen Team

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Other web-users rate our hotel

  • 388 reviews 8.2/10 Location
  • 731 reviews 6.2/10 Room
  • 820 reviews 8.8/10 Service
  • 15 reviews 8.5/10 WiFi
  • 401 reviews 8.8/10 Breakfast
  • 364 reviews 5.4/10 Comfort
  • 235 reviews 7.1/10 Cleanliness
  • 204 reviews 5/10 Vibe

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