Pullman Berlin Schweizerhof

Customer review rating (ALL Rating) 4.5/5 2,713 reviews

Best price
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Pullman Berlin Schweizerhof - Image 1
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Budapester Strasse 25, 10787 BERLIN, Germany

Description

Hotel extras

  • Located at the Zoological Garden and only a few steps from Kurfürstendamm

  • Free WIFI throughout the hotel

  • 18 flexible conference rooms with daylight, some with terrace

  • Parking garage with direct hotel access

  • Fit&SPA-Lounge with pool

Our accommodation(s)

Hotel location

Pullman Berlin Schweizerhof

Budapester Strasse 25
10787 BERLIN
Germany

GPS:52.506158, 13.343712

Telephone
Fax +49 30 26961000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

BLEND BERLIN KITCHEN AND BAR

The restaurant BLEND berlin kitchen and bar draws inspiration from the city's ethnic mix, reflecting the spirit of Berlin as a melting pot: modern, urban, and with a creative twist.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,713 reviews

TripAdvisor Rating  4.5/5  4,432 reviews

Certificate of excellence 2024

Convenient place to stay in Berlin

TripAdvisor rating 5.0/5

Isabella S TripAdvisor review

Hotel was very clean and convenient. In house restaurant was very good. The only thing that I would suggest improving is the concierge. The only thing I would improve was the concierge. He was not helpful... Desk staff was good and helpful each time we visited them.

Dear Isabella, Thank you very much for your kind review. We are delighted that your stay at the Pullman Berlin Schweizerhof was marked by our high standards of cleanliness and convenience. We are also glad to hear that your interactions with our desk staff were helpful and that our in-house restaurant, BLEND berlin kitchen and bar, with its reflection of Berlin's diverse culinary scene, added to the enjoyment of your visit. However, we regret to hear that your experience with the concierge did not meet the same level of satisfaction. We sincerely apologize for any inconvenience this may have caused and appreciate your constructive feedback, which we will consider carefully to enhance our guest service. Finally, we are pleased that the location of our hotel, close to Kurfuerstendamm and the Zoological Garden, contributed positively to your stay, offering the perfect starting point for exploring Berlin. It would be a pleasure to welcome you back. Best wishes, Hotel Pullman Berlin Schweizerhof

A nice hotel next to the zoo.

Customer review rating 5.0/5

Kamil Couples - Confirmed reviews ALL

Perfect hotel for a city-break. Spacious rooms in a modern style. 5 min on foot from zoo, 8 min from subway station and KaDeWe Berlin. Delicious breakfasts at the hotel, however, there are queues at peak times (it's quite a big hotel). I will probably book this hotel on my next visit to Berlin.

Dear Kamil, Thank you for taking the time to share your review. We are thrilled to hear that your stay at our hotel was a memorable one. We are delighted that you enjoyed our spacious rooms, the modern elegance of our Bauhaus-style decoration, and the rich variety of our breakfast buffet, inspired by Berlin's vibrant food scene. It is wonderful to know that our central location, a stone's throw from the Zoological Garden and Kurfürstendamm, added value to your city break. However, we understand that during peak times, you encountered some queues for breakfast. We strive to provide efficient and comfortable dining experiences for all our guests and regret any inconvenience this may have caused. Nonetheless, we are continually looking for ways to improve our service during busy periods. Finally, we are pleased that our proximity to key attractions and transport links such as the metro station and KaDeWe Berlin made your stay convenient and enjoyable. We take pride in offering a central location that serves as the perfect starting point for exploring all that Berlin has to offer. We hope we will have the opportunity to see you again in the future. Best regards, Hotel Pullman Berlin Schweizerhof

A nice hotel next to the zoo.

TripAdvisor rating 5.0/5

kamil_mat Couples - TripAdvisor review

Perfect hotel for a city-break. Spacious rooms in a modern style. 5 min on foot from zoo, 8 min from subway station and KaDeWe Berlin. Delicious breakfasts at the hotel, however, there are queues at peak times (it's quite a big hotel). I will probably book this hotel on my next visit to Berlin.

Dear Kamil Mat, Thank you for taking the time to share your review. We are thrilled to hear about your gratifying stay at Pullman Berlin Schweizerhof. We are delighted that you enjoyed our spacious accommodations, the contemporary elegance of our hotel's design, and our prime location adjacent to the Berlin Zoo. It is wonderful to know that our extensive breakfast buffet added to the pleasure of your city break, and we appreciate your understanding regarding the busier times at breakfast due to the size of our establishment. We hope we will have the opportunity to see you again in the future. Best regards, Hotel Pullman Berlin Schweizerhof

Always great

Customer review rating 5.0/5

Jan S. B. Families - Confirmed reviews ALL

Enjoyed the friendly atmosphere, the perfect location and outstanding service again.

Dear Jan S., Thank you for taking the time to share your review. We truly appreciate hearing about your satisfaction with your stay at our hotel. We are delighted that you enjoyed the amiable atmosphere and the exceptional service provided by our team. It's heartening to know that these aspects of our hotel contributed positively to your experience. However, we regret to hear that you faced inconvenience with the Wi-Fi service. We understand how essential a reliable connection is and apologize for the interruptions you experienced. We are looking into this matter to ensure a more dependable service for all our guests. Nonetheless, it is great to hear that our central location in Berlin's City West, near iconic attractions and shopping venues like KaDeWe and Ku'damm, met your needs and added to the enjoyment of your stay. We hope we will have the opportunity to see you again in the future. Best regards, Hotel Pullman Berlin Schweizerhof

Far from expectations

Customer review rating 1.5/5

Piotr Families - Confirmed reviews ALL

- cleanliness is not hotel’s strong point - old fashioned equipment not fitting to 5* hotel - needs renovation

Dear Piotr, Thank you for taking the time to share your feedback. We are truly disheartened to hear that your experience did not align with the high standards of comfort and excellence that we strive for at Pullman Berlin Schweizerhof. Our aim is to provide a refined atmosphere combined with modern facilities, and we regret to learn that we fell short of this during your stay. In regards to the cleanliness, which is a cornerstone of our guest experience, we are taking your feedback very seriously. We uphold very stringent housekeeping standards and it is clear that we need to reinforce this commitment. Furthermore, concerning your observations on the hotel's equipment and the overall need for renovation, your feedback has been shared with our management team for consideration in our ongoing efforts to enhance our hotel. We deeply regret the communication issues you encountered, especially as a valued Diamond member of our ALL – Accor Live Limitless loyalty programme. Ensuring our guests feel heard and supported is paramount, and it is evident we have missed the mark. We extend our sincerest apologies for any inconvenience caused by the billing process and the lack of follow-up regarding the possibility of a refund. The comfort of our guests is of utmost importance, and learning that the bed comfort and condition of your room and bathroom did not meet your expectations is distressing. Rest assured, we are attentive to all comments and are committed to providing a restful and enjoyable environment for all who stay with us. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Hotel Pullman Berlin Schweizerhof

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Other web-users rate our hotel

  • 1,249 reviews 8.8/10 Location
  • 1,781 reviews 7.5/10 Room
  • 1,973 reviews 8.1/10 Service
  • 82 reviews 5/10 WiFi
  • 1,064 reviews 8.5/10 Breakfast
  • 819 reviews 7.5/10 Comfort
  • 720 reviews 6.4/10 Cleanliness
  • 620 reviews 8/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.