ibis Belo Horizonte Liberdade 3 stars

Customer review rating (ALL Rating) 3.9/5 1,673 reviews

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ibis Belo Horizonte Liberdade - Image 1
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AV. JOÃO PINHEIRO, 602, LOURDES, Sales Center: 08007037000, 30130180 BELO HORIZONTE, Brazil

Description

Hotel extras

  • Children up to 12 years old free of charge (01 child per room with parents).

  • Free Parking

  • We have comfortable rooms adapted for people with reduced mobility.

  • We are Pet Frienldy

Our accommodation(s)

Book this hotel
Room 1

Room

SUPERIOR ROOM

Photo out of - SUPERIOR ROOM

Modern and cozy, the new ibis room concept has everything you need: comfortable bathroom, modern decor, queen-size bed, minibar, Smart TV and internet with favorite streaming services.

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • 43'/109 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 18 m² / 193 sq ft
  • Bedding 1 x Double bed(s)
See availabilities

Apartment

STANDARD ROOM WITH TWIN BEDS

Photo out of - STANDARD ROOM WITH TWIN BEDS

Functional and comfortable, perfect for working or relaxing, the ibis room has everything you need: twin beds with duvets, Internet, TV with all the best channels and a comfortable bathroom

  • Views:

    City View

  • Most of the accommodation:

    Corner Room

Max. number of persons
2
Area
From 19 m² / 204 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini Bar
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Message alert
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Apartment

1 double bed + 1 extra bed for children

Photo out of - 1 double bed + 1 extra bed for children

Modern and inviting, the new ibis room has everything you need: a double bed, an extra bed for children up to 12 years, comfortable bathroom, modern decor, hardwood floors, Internet and flat-screen TV with international channels

  • Views:

    City View

Max. number of persons
3
Area
From 18 m² / 193 sq ft

Bedding

Double bed(s) x1

Single bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • 32'/81 cm screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Message alert
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

ibis Belo Horizonte Liberdade

AV. JOÃO PINHEIRO, 602, LOURDES, Sales Center: 08007037000
30130180 BELO HORIZONTE
Brazil

GPS:-19.93013, -43.93797

Telephone
Fax +55 800 703 7000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • 130 rooms
  • 2 rooms for people with reduced mobility
  • 13 floors

Languages spoken at the hotel

  • English
  • Spanish
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing

Lounge

  • Waiting area or lounge

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Catering

One Bar

Breakfast

  • Buffet Additional charge

Business

One Meeting room

  • On site
  • Indoor parking
  • Private
  • 66 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 1.8 m / 5.91 ft

  • Parking pricing: 6.75 € 40 BRL Per day
  • Parking for a month
  • Parking for a week

Services & equipment

  • Stairs
  • Valet parking

Security

  • Extinguisher
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Elevators
  • Accessible parking

BAR

Non contractual photo

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Pet allowed
  • Terrace

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Maestro
  • Visa

Wine and other drinks information

  • Vinoteca
  • Soft drinks

Snacks facilities

  • Cold snacks
  • Hot snacks

Enjoy a wide selection of international drinks and beers, along with our 24/7 snack food available at the bar or to take in rooms.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,673 reviews

Customer review rating 3.0/5

Peter D. T. Solo - Confirmed reviews ALL

Hello, Peter! Thank you for taking the time to share your feedback with us. We sincerely apologize for the difficulties and long waiting time you experienced during the check-in process. We understand how frustrating it can be to face delays upon arrival, and we are continuously working to make our procedures more efficient and provide a smoother experience for our guests. Your comments have been shared with our Front Desk team so that we can review the process and identify opportunities to improve both efficiency and service. We hope to have the opportunity to welcome you again and provide a much more seamless experience. Kind regards, ibis Belo Horizonte Liberdade Team

Customer review rating 0.5/5

Anderson J. D. C. Business - Confirmed reviews ALL

Prezado Sr. Anderson, Agradecemos imensamente pela preciosa colaboração ao nos notificar sobre a sua experiência conosco, pois atitudes como a sua nos auxiliam na promoção d. melhoria contínua d. nossa equipe. Sendo assim, pedimos desculpas pelo transtorno, já enviamos a nota através do e-mail cadastrado em nosso sistema. Reiteramos nossos agradecimentos, ficando à disposição em futuras oportunidades. Atenciosamente, Talita Silva Subgerente Ibis BH Liberdade

Customer review rating 4.5/5

Robert V. Business - Confirmed reviews ALL

Dear Robert, Thank you for your positive review! We’re delighted to know that you and your group had a pleasant stay with us during your business trip and that you enjoyed our breakfast. It was a pleasure to welcome your team, and we truly appreciate your trust in choosing our hotel. We look forward to welcoming you again on your next visit! Best regards, Talita Silva Ibis BH Liberdade

Customer review rating 0.5/5

Valerie C. Solo - Confirmed reviews ALL

Customer review rating 5.0/5

Marcos S. R. Couples - Confirmed reviews ALL

Hello, Peter! Thank you for taking the time to share your feedback with us. We sincerely apologize for the difficulties and long waiting time you experienced during the check-in process. We understand how frustrating it can be to face delays upon arrival, and we are continuously working to make our procedures more efficient and provide a smoother experience for our guests. Your comments have been shared with our Front Desk team so that we can review the process and identify opportunities to improve both efficiency and service. We hope to have the opportunity to welcome you again and provide a much more seamless experience. Kind regards, ibis Belo Horizonte Liberdade Team

Customer review rating 0.5/5

Anderson J. D. C. Business - Confirmed reviews ALL

Systems does not work, I did not receive my invoice, nor thru gov system, neither a receipt issue at the hotel. There are signs that the hotel needs more dedication to maintenance

Prezado Sr. Anderson, Agradecemos imensamente pela preciosa colaboração ao nos notificar sobre a sua experiência conosco, pois atitudes como a sua nos auxiliam na promoção d. melhoria contínua d. nossa equipe. Sendo assim, pedimos desculpas pelo transtorno, já enviamos a nota através do e-mail cadastrado em nosso sistema. Reiteramos nossos agradecimentos, ficando à disposição em futuras oportunidades. Atenciosamente, Talita Silva Subgerente Ibis BH Liberdade

Customer review rating 4.5/5

Robert V. Business - Confirmed reviews ALL

Stayed here for Business with a team of 60. Good breakfast.

Dear Robert, Thank you for your positive review! We’re delighted to know that you and your group had a pleasant stay with us during your business trip and that you enjoyed our breakfast. It was a pleasure to welcome your team, and we truly appreciate your trust in choosing our hotel. We look forward to welcoming you again on your next visit! Best regards, Talita Silva Ibis BH Liberdade

Customer review rating 0.5/5

Valerie C. Solo - Confirmed reviews ALL

The hotel should have been great because the building is beautiful, but it was dirty, ugly, and the rooms were poorly maintained with old mattresses, awful curtains, and a terrible smell in the room!!!

Customer review rating 5.0/5

Marcos S. R. Couples - Confirmed reviews ALL

Recomendo

Customer review rating 2.5/5

Zoe P. H. Families - Confirmed reviews ALL

I guess was a ok badget hotel. Rooms are ok. I would not stay again sorry.

Customer review rating 5.0/5

Chrystiane P. D. C. C. Families - Confirmed reviews ALL

Boa

Customer review rating 1.5/5

Nara D. F. Couples - Confirmed reviews ALL

terrible check in, bad room, bad service

Customer review rating 1.5/5

Maria F. D. A. E. A. Couples - Confirmed reviews ALL

The overall experience wasn't satisfying. The rooms were dirty and old. From the second day on, the faucet was smelling terribly. It was during carnival season, which means that the hotel should have been prepared for high demand. Although that, on the 3rd day I asked for some towels at the reception and they were out of them. On a positive note, the breakfast was okay (aside from the powdered eggs).

Customer review rating 2.5/5

Elena R. P. Families - Confirmed reviews ALL

Location is great and hotel is very spacious for an Ibis. The only disappointment was the cleaninless of the rooms which were not at the standard of Accor.

Dear Ms. Elena, Thank you for taking the time to review your stay at ibis BH Liberdade. We are very sorry that we did not meet your expectations. At ibis, we always strive to provide quality service to each and every one of our guests; therefore, your feedback is very important to us as it helps us in our ongoing efforts to improve. Please be assured that we will take the appropriate measures to address the issue and prevent future occurrences. Once again, we thank you and remain at your disposal for future opportunities. Sincerely, Talita Silva Assistant Manager

Customer review rating 4.5/5

Augusto C. P. D. S. Friends - Confirmed reviews ALL

A localização é claramente a principal vantagem do Ibis Liberdade, mas o que surpreende no local é a casa charmosa e espaçosa que foi adaptada para ser a recepção e sede administrativa do hotel.

Customer review rating 3.0/5

Rodrigo S. A. Friends - Confirmed reviews ALL

regular

Customer review rating 3.0/5

Valter P. B. Business - Confirmed reviews ALL

Rejuntes do box sujos. Demora para preparação do jantar

Valter, Agradecemos por compartilhar sua experiência e lamentamos sinceramente que o estado do quarto e a limpeza do banheiro não tenham correspondido ao padrão que buscamos oferecer. Seus comentários são extremamente importantes e já foram encaminhados à equipe de governança e para equipe de alimentos e bebidas,para reforçarmos nossos processos de limpeza e padronização do serviço. Pedimos desculpas pelo transtorno causado e agradecemos por nos alertar sobre esses pontos. Esperamos ter a oportunidade de recebê-lo novamente para proporcionar uma estada muito mais agradável. Atenciosamente, Talita Silva Subgerente – ibis Belo Horizonte Liberdade

Customer review rating 5.0/5

Paulo V. R. Business - Confirmed reviews ALL

Show

Paulo, Agradecemos a avaliação positiva referente à sua estada no Ibis Belo Horizonte Liberdade. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço de excelente qualidade. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Talita Silva Subgerente Ibis BH Liberdade

Customer review rating 1.0/5

Geirr T. Couples - Confirmed reviews ALL

Had a very mixed experience. The breakfast food was good with a lot to choose from. The cleaning was on point. Also the employees from the restaurant and housekeeping were very friendly and helpful. On the other hand, the reception team was very unprofessional and uninterested to help every times. Never a single smile even when I said good morning when talking to someone, was barely looked in eye while talking to them, but when I a colleague came by they all of sudden got happy and chatty with them, and forgot that I was there in front of them. Lack of planing for guests that are staying longer then 1 night. I had originally planned for 3 night and then extended to 4, but even tho got a room on the 5 floor with a huge wall in front of my room, if I was there for one night wouldn’t be a problem, but staying more then one night is not as comfortable, so when I went down and requested to change, I wasn’t met with understanding, rather with a look of annoyance. Also happened when I was down there booking the extra night (which they didn’t even seem happy for it), the ladies on the reception were talking about getting wasted after their shift, so wasted that they would need to be carried home, very unprofessional! Also happened that passing by the reception I say the ladies standing there and eating. Also to add, that a hotel chain of this size, in such a big city and well located, I was expecting at least a basic level of English from someone, but nobody could a single word.

Geirr, We deeply regret to hear about your negative experience with us. First, we sincerely apologize for the inconvenience caused during your stay. Regarding our team's service, we are even more sorry that you felt unwelcome. We are already reviewing the incident internally to reinforce the importance of providing a warm and attentive welcome to all our guests, in all situations. Your feedback is extremely important so that we can identify and correct any shortcomings. We reiterate our commitment to continuously improving our processes to ensure that experiences like yours do not happen again. Sincerely, Talita Silva, Assistant Manager, Ibis BH Liberdade

Customer review rating 4.0/5

Mark S. Solo - Confirmed reviews ALL

Quiet, clean (room made up every day), good location next to Praca Liberdade and museums/art galleries

Agradecemos a avaliação positiva referente à sua estada no Ibis Belo Horizonte Liberdade. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço de excelente qualidade. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Talita Silva Subgerente Ibis BH Liberdade

Customer review rating 5.0/5

Marina L. Q. Families - Confirmed reviews ALL

Boa atendimento. Boa localização. Serviço de quarto muito bom. Equipe simpática.

Prezado Sra Marina , Agradecemos a avaliação positiva referente à sua estada no Ibis Belo Horizonte Liberdade. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço de excelente qualidade. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Talita Silva Subgerente Ibis BH Liberdade

Customer review rating 4.5/5

Elisabete F. T. P. Families - Confirmed reviews ALL

Tudo dentro do esperado considerando o custo X benefício

Prezado Sra Elisabete , Agradecemos a avaliação positiva referente à sua estada no Ibis Belo Horizonte Liberdade. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço de excelente qualidade. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Talita Silva Subgerente Ibis BH Liberdade

Customer review rating 4.5/5

Djedah D. S. L. Solo - Confirmed reviews ALL

A mudança d. temperatura global chegou a BH e por isso, o IBIS, que ainda não tem ar condicionado quente frio, fez os hóspedes passarem frio, quando a temperatura chegou à 11°C.

Prezado Sr. Djedah, agradecemos imensamente pela preciosa colaboração ao nos notificar sobre a sua experiência conosco, pois atitudes como a sua nos auxiliam na promoção da melhoria contínua da nossa equipe. Sendo assim, pedimos desculpas pelo transtorno, já repassamos o problema ao setor responsável. Reiteramos nossos agradecimentos, ficando à disposição em futuras oportunidades. Atenciosamente, Talita Silva Subgerente Ibis BH Liberdade

Other web-users rate our hotel

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