Novotel Monte Carlo 3 stars

Customer review rating (ALL Rating) 4.5/5 2,812 reviews

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16 Bld Princesse Charlotte, 98000 MONACO, Monaco

Description

Hotel extras

  • Hotel in Monaco with the Green Key label

  • Outdoor swimming pool with pool bar

  • Azzurra Kitchen, Mediterranean restaurant with seasonal products

  • Meeting and reception rooms for your events

  • A 3-minute walk from Monaco train station

Our accommodation(s)

Hotel location

Novotel Monte Carlo

16 Bld Princesse Charlotte
98000 MONACO
Monaco

GPS:43.739239, 7.421961

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Azzurra Kitchen

Enjoy the subtle complexities of Mediterranean cuisine with elegant dishes that showcase fresh local produce. Whether it's indoors or on the terrace, enjoy the fusion of simplicity and creativity.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  2,812 reviews

TripAdvisor Rating  4.2/5  2,946 reviews

Certificate of excellence 2025

Great base for exploring Monaco

TripAdvisor rating 5.0/5

dionh33 TripAdvisor review

We stayed at Novotel Monte Carlo for three nights and had a wonderful experience. From the moment we arrived, we were greeted by the friendliest staff and checked in quickly, which set the tone for a great stay. One of the highlights was the location. Since we traveled to Monaco by train, it was incredibly convenient that the station was just a short walk away, making it easy to manage our luggage. The hotel also felt very central, with everywhere we wanted to visit within walking distance, including the Casino and the Prince’s Palace. Highly recommended!

Customer review rating 5.0/5

Anne T. Couples - Confirmed reviews ALL

We loved the location and our room was comfortable. The staff were attentive, especially when my husband was feeling ill.

Nous vous remercions sincèrement pour vos commentaires élogieux. Nous sommes ravis d'apprendre que vous avez apprécié l'emplacement de l'hôtel et la qualité de notre service. Vos remarques sur l'attention portée à votre époux nous touchent particulièrement. Cordialement, Novotel Monte-Carlo

Customer review rating 3.5/5

Hanna L. Friends - Confirmed reviews ALL

After 20 years of being Monaco resident, now tried the hotel few times as a guest. It is well located, the staff is super helpful, polite and kind. I though think that it should be repainted from the inside, including the common areas, but mostly the rooms and to change the curtains etc. A plain colour to the wall and nicer curtains, no need that weird wall paint decoration of palms. The room cupboard is weird and looses a lot of space. So overall refresh in the rooms is needed. And the hallways rugs too look dirty and old. But the worse is paper cups in the rooms. Can put even Ikea's real cups in the rooms and it would be fantastic as the paper cups do not hold water or tea well. Also, the room cleaning is so so, not sure if each day they cleaned the floor as could see yet dark hair after my stay and it wasn't mine. The high light standing was not straight and my sister tried to fixed it and saw a huge dust on to of it. So, more precise cleaning is needed. Put real glasses and big tea mugs in the rooms. Repaint and refresh the rooms. Minimalist modern as stile costs less, but does miracle. The beds were good and large.

Thank you for taking the time to share your feedback regarding your recent experience at Novotel Monte-Carlo. We are pleased to hear that you found our location convenient and our staff to be helpful and polite. We appreciate your observations regarding the interior decor and cleanliness of the rooms and common areas. Your comments about the need for a refresh in terms of paint, curtains, and overall room aesthetics have been duly noted. Maintaining a welcoming atmosphere is important to us, and we are always looking for ways to enhance our guests' experiences. Additionally, we understand your concerns regarding the amenities provided in the rooms. Your suggestions for replacing paper cups with more durable options will certainly be considered as we review our offerings. We take cleanliness seriously, and we will reinforce our housekeeping standards to ensure that our guests enjoy a pristine environment during their stay. Thank you once again for your valuable insights. We hope to have the opportunity to welcome you back in the future. Best regards, Novotel Monte-Carlo

Customer review rating 1.5/5

Meghan R. Business - Confirmed reviews ALL

Staying at the Novotel they did not communicate with us but we found out the hotel had the water shut off all night and until 6:00 the next morning one day it was very cold everywhere. The service in the bar was terrible food that was ordered just never got delivered meals that were ordered at the same time did not come at the same time they did not know how to make even the most basic of cocktails. Room service was not functional and we were told even if it was it was all microwaved food. I brought leftovers back to the room but the rooms do not have a microwave or silverware to eat the leftover food with. While eating breakfast the double doors to the outside whipped open when it was in the 40s outside and they could not close them saying it was some kind of test. We had to get up mid meal and move as it was freezing cold. The concierge could not assist us in getting food delivered and repeatedly we went to bed hungry. The wallpaper on the columns in the bar was peeling off and the floors were in a serious state of disrepair. The room was pleasant and the bed was comfortable.

Thank you for taking the time to share your feedback regarding your recent stay at Novotel Monte-Carlo. We appreciate your kind words about our friendly daytime desk staff and are pleased to hear you found your room comfortable. However, we sincerely apologize for the inconveniences you experienced during your stay. We understand the importance of effective communication, particularly regarding water availability and the dining experience. Your comments concerning the bar service and room service have been noted, and we will review them with our team to enhance our offerings moving forward. Regarding the temperature during breakfast, we regret any discomfort caused by the doors and appreciate your understanding as we work through operational challenges. Furthermore, we take note of your concerns about the physical condition of the bar area and the lack of amenities in your room. Your insights are invaluable for our continuous improvement. We hope to welcome you back in the future for a more seamless experience. Best regards, Novotel Monte-Carlo

Customer review rating 4.0/5

Felix A. Couples - Confirmed reviews ALL

Great value for money being one of the cheaper places to stay in Monaco. Ideally situated 5 mins walk from the main train station with a bus stop servicing numerous buses frequently 2 mins (if that) walk from the hotel.

Nous vous remercions pour votre retour positif. Nous sommes ravis d'apprendre que vous avez trouvé un excellent rapport qualité-prix et que notre emplacement vous a convenu. Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochain séjour. Cordialement, Novotel Monte-Carlo

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Other web-users rate our hotel

  • 1,125 reviews 9.5/10 Location
  • 1,337 reviews 6.5/10 Room
  • 1,573 reviews 8.6/10 Service
  • 22 reviews 7.6/10 WiFi
  • 648 reviews 8.8/10 Breakfast
  • 600 reviews 5.4/10 Comfort
  • 516 reviews 6.9/10 Cleanliness
  • 377 reviews 6.8/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.