Novotel Monte Carlo 3 stars

Customer review rating (ALL Rating) 4.5/5 2,821 reviews

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16 Bld Princesse Charlotte, 98000 MONACO, Monaco

Description

Hotel extras

  • Hotel in Monaco with the Green Key label

  • Outdoor swimming pool with pool bar

  • Azzurra Kitchen, Mediterranean restaurant with seasonal products

  • Meeting and reception rooms for your events

  • A 3-minute walk from Monaco train station

Our accommodation(s)

Hotel location

Novotel Monte Carlo

16 Bld Princesse Charlotte
98000 MONACO
Monaco

GPS:43.739239, 7.421961

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Azzurra Kitchen

Enjoy the subtle complexities of Mediterranean cuisine with elegant dishes that showcase fresh local produce. Whether it's indoors or on the terrace, enjoy the fusion of simplicity and creativity.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  2,821 reviews

TripAdvisor Rating  4.2/5  2,947 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Dhiraj N. Business - Confirmed reviews ALL

Very comfortable; good staff; good housekeeping; good breakfast

Customer review rating 4.0/5

Pamela T. Couples - Confirmed reviews ALL

Nice hotel had everything we needed for our stay in Monte Carlo short walk down to port

Customer review rating 0.5/5

Roxana K. Couples - Confirmed reviews ALL

I got a severe allergy attack after i showered with your liquid soap. It was either the liquid soap pr the body lotion given to me. I complained. They called a doctor for me and i had yp pay 350 euros to the doctor. The hotel did nothing. But before i checked out they removed all the bathroom supplies from my room. I am very upset i want reimbursement for the medical expenses and i am not counting the horrible night i spent

Dear Madam, We confirm that such a situation did occur. After your complaint was reported, the reception immediately offered assistance, presenting two possible solutions: arranging a taxi to the hospital or calling a private doctor to the hotel at your own expense. You chose the second option. The bathroom products were promptly removed from your room and subjected to internal inspection. No abnormalities or changes were observed. The products were also secured in case any further analyses are required. We would like to emphasize that these are high-quality products from the reputable brand RITUALS, commonly used in Accor Group hotels. In connection with the complaint, we have initiated the procedure with our insurance provider and are currently awaiting their response. We also encourage you to contact your own insurance company to seek reimbursement for the cost of the private medical visit. We remain at your disposal.

Customer review rating 3.5/5

Antoaneta P. Couples - Confirmed reviews ALL

Well located, great breakfast, always smiling staff. However, the room does not refer to the prices. Really small bed, no slippers, no coffee machine, no cosmetics, only shower-gel and shampoo. The air conditioner was not working properly, it was a bit cold in the room no matter that it was set at max.temperature. For sure did not meet our expecations having in mind the paid price per night.

Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our location, breakfast, and the friendly demeanor of our staff. However, I regret that your room did not meet your expectations in terms of size and amenities, including the air conditioning. Your comments regarding the lack of certain items and the comfort level of your room are noted. We strive to provide a comfortable experience for all our guests, and your insights are valuable in this regard. We appreciate your input and hope to welcome you back in the future. Best regards, Novotel Monte-Carlo

Customer review rating 3.0/5

Romy A. Couples - Confirmed reviews ALL

The location of the hotel was great. Close to most amenities, local bus stops, shopping centres and shops, pharmacy, souvenir shops. Staff in the hotel were lovely, very kind and helpful and thankfully multilingual which helped when I'm not fluent in French and speak English mainly. The room was a reasonable size, the bathroom was alright but we were hoping for a bath but ended up with a shower only. We did end up unwell during the trip which was not ideal as we found we couldn't open the room window for fresh air. So this was the biggest downside to the room with the windows. We did have a mini fridge and safe available which was good and lots of space for hanging clothes. The mattress was not the most comfortable, it was quite a hard bed which is not something we're used to either. The food in the hotel was great. We had breakfast included which I'd recommend, a good selection of food from hot and cold options, pastries and yoghurts. The dining experience for the evening was alright. Not a huge selection of items and my husband being a fussy eater couldn't eat any of the items but I tried some which were good. The drinks and cocktails at the bar were also great. The swimming pool and sauna were lovely, the steam room was out of service so that wasn't ideal either. Overall the place was nice for our first visit to Monaco, but we wouldn't stay at this hotel the next time we visit. If you're not going to spend much time in the room and on a bit of a budget then this place would be suitable.

Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our location, the hospitality of our staff, and the quality of food offered in our dining areas. Your compliments about our team will certainly be shared, as they strive to provide exceptional service. We regret that the comfort of the bed did not meet your expectations and that the inability to open the windows impacted your experience, particularly during your illness. We understand how important fresh air can be in such circumstances. Additionally, we acknowledge your disappointment regarding the limited selection of dinner items and the unavailability of the steam room. Your insights are invaluable and will be reviewed as we continually seek to improve our guest experience. We appreciate your recommendations for future guests and hope that your next visit to Monaco will be even more enjoyable. Best regards, Novotel Monte-Carlo

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Other web-users rate our hotel

  • 1,116 reviews 9.4/10 Location
  • 1,326 reviews 6.7/10 Room
  • 1,585 reviews 8.8/10 Service
  • 21 reviews 7.5/10 WiFi
  • 661 reviews 8.8/10 Breakfast
  • 589 reviews 5.6/10 Comfort
  • 516 reviews 7.2/10 Cleanliness
  • 374 reviews 7.1/10 Food

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