ibis Barcelona Montmelo Granollers Hotel 2 stars

Reception area and kitchens are good, as always. Rather disappointed to find my booking for a double bed was ignored, we had 2 single beds pushed together with 2 single duvets. The seat was missing the long cushion, I was told it was in the wash, (for a large hotel chain I find this hard to believe), this only left I hard chair and the bed. Our breakfast was, as always, superb, Ideally located for Moto gp and F1 motor racing.

We stay regularly on our drive down to Mojacar with our dogs. We like the location. If you are prepared to do anything about our views, then 1) The airconditioning in rooms is poor, in that it makes no difference to the heat in the room. Opening the window is better to cool the room. In March we are told that the aircon is on the hot for winter settings, yet in September it is no different. It isn't the same room, others have exactly the same problem. Montmelo may be different, as there is always a volume of racing crews, so you may feel that there is no need to do anything recommended by passing visitors, but we are at the stage of considering altering our route if Montmelo doesn't improve. One other issue: I was asked to validate my booking a few days prior to arrival. This necessitated inputting my passport details and also my bank card. However, my bank card details were not accepted, needing several attempts to try and validate, but not able to do so, yet at Montmelo they said my card details had been accepted. As a Classic member, I think this aspect needs reworking. We have been satisfied in the past, but feel that improvements are needed, not the staff but the infrastructure.

The first room we were allocated had no curtain. Reception staff immediately moved us to another room. In the restaurant for our evening meal we noted the table next to us received their meal (same as what we had ordered) before us even though they had ordered 10 minutes after we had. When we pointed this out to the staff they apologised and gave us a complimentary starter. When our food did arrive the vegetables were cold, the staff dealt with this and provided us with hot vegetables. The quality of the food was good when the problems had been resolved.

A/c machine in the room was quite noisy but still I'm glad it was there. Breakfest was quite simple but enough. I was specially glad when I had gluten free bread.

Convenient and value for money. Friendly and helpful staff.

EXCELENTE.

Good food. Quiet meaning a good nights sleep Nice pleasant grounds

Rooms a bit small and basic, good breakfast choices, good service from personnel

Very clean, comfortable stop over on our journey home to England. Very welcoming to the dogs aswell. Nice little restaurant which we had dinner and breakfast in.

From checkin to checkout, staff were pleasant and friendly. The room was spotless and comfortable. The bar/restaurant was limited but good. If in the area, we would stay again.

A good experience. Room clean, staff friendly, underground car park and steep ramp frightening

Very good

Une pause apres shopping

We stayed here for the night on our way back to France from the Costa Del Sol. Everything was really enjoyable except the quality of the food for dinner. However the hotel was full and most guests had dinner and the kitchen was definitely under pressure. The staff were all very welcoming and we enjoyed our stay. We will definitely stay here again

Very noisy, hotel radio music at 6am, guests leaving early, cleaning with hoover while having breakfast