Dear Aws A., Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found our location convenient and appreciated the friendliness of our staff. It is gratifying to know that you enjoyed the peaceful surroundings and found value in your experience at our hotel. We understand your concern regarding the availability of alcoholic beverages after midnight. This policy is in place to ensure a comfortable environment for all our guests. We appreciate your understanding in this matter and are pleased that your overall stay was enjoyable. We look forward to the opportunity of welcoming you back in the future. Best regards Jen, ibis Barcelona Ripollet

Dear Ashish R., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found your experience comfortable and that our team member on the night shift contributed positively to your visit. Our staff strives to provide exceptional service, and it is gratifying to know their efforts were appreciated. We look forward to welcoming you back to ibis Barcelona Ripollet in the future. Best regards Jen, ibis Barcelona Ripollet

Dear Narciso S., Thank you for your positive feedback. We appreciate your suggestion regarding the addition of fridges and safety boxes in our rooms. Your input is valuable and will be considered for future enhancements to our guest experience. Best regards, Alex ibis Barcelona Ripollet

Dear William P., Thank you for your kind words regarding your stay with us. We are pleased to hear that our staff's assistance and the hotel's location met your expectations. We appreciate your feedback and hope to welcome you back in the future. Best regards Jen, ibis Barcelona Ripollet

Dear Norwina B. M., Thank you for your kind words regarding your comfortable stay at our hotel. We are pleased to hear that you enjoyed our convenient location and the peaceful environment we strive to provide. Your feedback is greatly appreciated. Best regards, Nerea E Ibis Ripollet

Dear Sandra P. C. R., Thank you for your feedback regarding your stay. We are pleased that you found our location convenient and appreciated the size and cleanliness of your room. We take your comments about the room furnishings and soundproofing seriously and will consider them for future improvements. Goodbye, and best regards Jen, ibis Barcelona Ripollet

Dear Sarah R., Thank you for your kind words regarding your recent stay with us. We are pleased to hear that you enjoyed our quiet location, cleanliness, and breakfast options, as well as the helpfulness of our staff. Your feedback is greatly appreciated. Best regards, Alex ibis Barcelona Ripollet

Dear Hartmut N., Thank you for sharing your feedback regarding your recent stay. We understand your disappointment regarding the pricing differences and the interaction at the reception. We strive to provide a transparent booking experience, and we appreciate your comments as they help us improve our service. Best regards Jen, ibis Barcelona Ripollet

Dear Sofia D. H., Thank you for your feedback regarding your recent stay. We are pleased to hear that you appreciated our new facilities and the service provided by our staff. I acknowledge your comments about the absence of a kettle in the room and the phone issue; these points will be taken into consideration for future improvements. Best regards, Nerea E Ibis Ripollet

Dear Kamila, Thank you for sharing your feedback regarding your stay at Ibis Ripollet Barcelona. We are truly sorry that your experience did not meet your expectations. We would like to clarify that the request for credit card details is made solely as a guarantee to cover any potential damages, including fines in case guests smoke in the rooms. This is a standard policy applied to all our guests to ensure that everyone respects hotel rules and to maintain a comfortable environment for all. Regarding the WiFi issue, there was a general network failure with Vodafone during your visit, which was beyond our control. We sincerely apologize for any inconvenience this may have caused. Concerning information about the hotel, our staff is trained to provide guidance on breakfast, facilities, and services. We regret if you did not receive this information upon arrival and will work to ensure all guests feel welcomed and fully informed. Finally, we appreciate your observations regarding noise and the cleanliness of the exterior areas. We continuously strive to improve these aspects to ensure a more pleasant stay for all guests. We hope to have the opportunity to welcome you again and provide an experience that reflects the standards of quality and care Ibis is committed to. Kind regards, Alex Ibis Ripollet Barcelona

Dear Younes B., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you appreciated our location, the service from our staff, and the convenience of free underground parking. Your satisfaction is our priority. Best regards, ibis Barcelona Ripollet

Dear Asit K. M., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed the spacious room and appreciated our daily cleaning service. Your recommendation means a lot to us. Best regards, Nerea E Ibis Ripollet

Dear Ashish, Thank you for taking the time to share your feedback regarding your recent stay with us. We truly value all comments from our guests, as they help us continue improving our service. First of all, we would like to assure you that our reception team is fully trained to handle guest documentation and check-in procedures according to the required standards. However, we appreciate you bringing your perception of the situation to our attention. Regarding the breakfast area, we understand that some of the chairs may have caused inconvenience. As you may have noticed during your stay, the hotel is currently undergoing renovation works, and certain elements of the furniture have not yet been replaced as part of this ongoing process. That said, we did not receive any reports about this issue during your stay. For any future visits, we would kindly encourage you to inform our reception team immediately if you encounter any inconvenience, as they will be more than happy to assist you and address the situation as quickly as possible. We sincerely appreciate your feedback and hope to have the opportunity to welcome you again in the future and provide you with a much more satisfying experience. Kind regards, Nerea E Ibis Ripollet

Estimada Susanna B., Agradecemos sinceramente su comentario positivo. Nos complace saber que disfrutó de nuestra ubicación, el aparcamiento cubierto gratuito y la comodidad de su habitación. Esperamos darle la bienvenida nuevamente en ibis Barcelona Ripollet. Atentamente Jen, ibis Barcelona Ripollet

Dear Marc R., Thank you for your positive feedback regarding your comfortable room and breakfast experience. We appreciate your comments about the invoicing issues and understand how important this aspect is for our guests. Best regards, Nerea E Ibis Ripollet

Dear M. M., Thank you for your kind words regarding our welcoming staff and the quality of your room. We appreciate your feedback about the absence of a kettle, as we strive to enhance our guests' comfort during their stay. Best regards Jen, ibis Barcelona Ripollet

Dear Carlos B., Thank you for sharing your feedback. I regret to hear that your experience did not meet your expectations, particularly regarding the comfort of the bed, cleanliness, and staff interactions. Your comments are important to us as we strive to improve our services. Goodbye Jen, ibis Barcelona Ripollet

Estimada Sara L. C. U., Agradecemos sinceramente sus amables comentarios sobre su estancia en nuestro hotel. Nos alegra saber que disfrutó de la comodidad y la ubicación de ibis Barcelona Ripollet. Esperamos poder darle la bienvenida nuevamente en el futuro. Atentamente Jen, ibis Barcelona Ripollet

Cher Monsieur C., Nous vous remercions sincèrement pour votre retour positif et sommes ravis que notre établissement ait répondu à vos attentes. Votre appréciation des standards Accor et des spécialités locales nous encourage à continuer d'offrir un service de qualité. Cordialement, Nerea E Ibis Ripollet