ibis Amsterdam City West 3 stars

Customer review rating (ALL Rating) 4.2/5 885 reviews

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Description

Hotel extras

  • Easy connection to the city centre of Amsterdam

  • Downtown is easy to reach by bicycle, bus and metro

  • Free parking on weekends on the street, affordable during the week

  • 24/7 reception and refreshments

  • Bar and snacks 7 days a week, Monday until Friday Ibis Kitchen a la carte restaurant

Our accommodation(s)

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Hotel location

ibis Amsterdam City West

Transformatorweg 36
1014 AK AMSTERDAM
Netherlands

GPS:52.39218, 4.84982

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

IBIS KITCHEN

In the evening, the Cafe offers a themed approach to dining, with themes varying from one Ibis to another. Sit down, enjoy a drink or a bite to eat in a nice, friendly place. What could be simpler.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  885 reviews

TripAdvisor Rating  4.0/5  1,981 reviews

Good stay

Customer review rating 5.0/5

F. A. Y. Couples - Confirmed reviews ALL

Good stay

Dear A. Y., Thank you very much for this kind review of your recent stay. We are delighted to hear that you had a good stay with us. We look forward to seeing you again soon. Best regards, Colin van Vliet - Operations Manager

Well located

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

The room was cold..they have it set to just me temperature so unable to adjust. A kettle in the room would have been nice. But they did accommodate & give us a fan heater.

Dear Guest, Thank you for this review of your recent stay. We are pleased that you appreciated our convenient location, making it easy for you to explore Amsterdam. Our team strives to ensure daily cleaning for good hygiene and maintain friendly service throughout your stay. However, we understand that the room temperature did not meet your expectations. Each room features an individually controlled climate system, but we regret that it may not have been sufficient for your needs. Additionally, while we do not provide kettles in every room, our staff is always happy to assist guests by providing one upon request. We are glad that our team could accommodate you with a fan heater during your stay. We look forward to welcoming you back again for an improved experience. Seasons greetings, Hilal Kocatepe - Operations Supervisor

Friendly & Helpful staff

Customer review rating 5.0/5

Sophie Couples - Confirmed reviews ALL

I really enjoyed my stay at this hotel. I have had issues prior to arrival because I needed to delay my stay for a few days. The hotel replied quickly and arranged everything within a day. On arrival the receptionist explained how the parking works and informed us about the free parking on the weekends. The room was very clean and quiet. The location is a bit further from amsterdam but easily reachable by bus or by metro. I can only recommend this hotel

Dear Sophie, We would like to thank you for this review about your recent experience in our hotel. We truly appreciate you choosing to stay with us. It is a pleasure to know that our team members and service met your needs and expectations. Thank you for mentioning our privileged location away from the hustle and bustle of the city centre but with good transport links. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Hilal Kocatepe - Operations Supervisor

Good stay

Customer review rating 4.5/5

Xinpeng T. Solo - Confirmed reviews ALL

The facilities in this hotel are good, except the tap water. Water in the hotel is not stable enough, which means water can get hotter or colder in a sudden. The location is good, it only needs 15 minutes to get to the city's centre. The hotel also has a nice night view through the windows.

Dear T., Thank you for taking the time to share your review. We are delighted to hear you had an enjoyable experience and that our location was convenient for your needs. However, we are sorry the water temperature was not ideal. We encourage guests to let us know of any concerns while on-site so we can take action. Nonetheless, rest assured that this will be addressed with our maintenance team. We hope we will have the opportunity to see you again in the future. Best regards, Hilal Kocatepe - Operations Supervisor

Okay stay, pillows awful

Customer review rating 3.5/5

N B. Friends - Confirmed reviews ALL

Pillows weren’t even pillows, I asked for more and that didn’t help!

Dear Guest, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you appreciated our hotel's cleanliness and our commitment to sustainable development initiatives. Our team works diligently to maintain high standards of hygiene and to support eco-friendly practices, which are reflected in the positive scores you have generously given us. However, we apologize that the comfort of our pillows did not meet your expectations. We understand how crucial a good night's rest is, especially when traveling, and we regret that this aspect of your stay was not satisfactory. We take note of your preference for better pillows and will consider this feedback as we continuously strive to improve the guest experience. Nonetheless, it is great to see that our efforts in maintaining a clean and environmentally conscious hotel have been recognized. We also hope that you were able to enjoy our convenient location with easy access to transportation and the proximity to Amsterdam's vibrant city center. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Hilal Kocatepe - Operations Supervisor

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Other web-users rate our hotel

  • 833 reviews 8.1/10 Location
  • 1,027 reviews 6/10 Room
  • 805 reviews 8.4/10 Service
  • 15 reviews 8.3/10 WiFi
  • 462 reviews 6.8/10 Cleanliness
  • 421 reviews 7.2/10 Breakfast
  • 283 reviews 4.9/10 Value
  • 111 reviews 8.2/10 Vibe

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