ibis budget Orly Rungis 2 stars
Customer review rating (ALL Rating) 3.9/5 309 reviews
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
7, rue du Pont des Halles
94150 RUNGIS
France
AÉROPORT PARIS ORLY At 4km / 2.49 miles - Shuttle paying
ORLY At 3km / 1.86 miles
GPS:48.756018, 2.348418
Customer review rating 4.5/5
Anonymous Couples - Confirmed reviews ALL
It was nice to take shuttle bus to the airport and the help from the receptionist from Ibis hotle next to it.
Customer review rating 1.5/5
Anonymous Friends - Confirmed reviews ALL
There is no staff at the hotel any time in the day. So there’s no way we could get a hairdryer as well as book for the airport transfer. Self-checkin with the machine was not a pleasure. No instruction at all on how to get to the airport shuttle… Plus broken shower door with no renovation, leaking all the water out. Our triple room only got 2 pillows which made no sense…Better to book with the ibis right next to the airport. Have been staying with ibis budget for a few times but this is below average
Customer review rating 2.0/5
- Couples - Confirmed reviews ALL
The room was really hot, very basic, looked dirty and did not provide any shower amenities. Also, we needed some help in getting to the hotel but the receptionist did not speak any English. The breakfast was good. Next time we will pay a little more and stay in a proper hotel.
Dear CANDY L., Thank you for taking the time to tell us about your experience at the ibis budget Orly Rungis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Customer review rating 0.5/5
Shree H. P. Couples - Confirmed reviews ALL
No receptionist. After 2 days of stay found a person at reception who refused to talk to me in English. Automated check in machine doesn't give you a clear instruction on how to use the password to open door even though it is very simple. House keeping was still cleaning the room when we arrived at room. Very congested bathroom. No soap, no shampoo. No door mat. No change of towels in 3 days. Extremely congested room. Only 2 charging points. No canteen / BF facilitiy. Vending machine available just for the sake of it. Not even a single water bottle in it. Outskirts area. Less connectivity. Danger for night arrival. No ventilation in room. No exhaust in toilet. Never ever stay here if you are in Paris for 1st time. Only advantage is it is near to Orly Airport (2nd airport in Paris)
Customer review rating 5.0/5
Y. Families - Confirmed reviews ALL
Very please by the streamlined check-in and overall experience for a quick night out before going back on the road.
Dear EL KHADIRI Y., We very much appreciate your comments regarding your stay at the ibis budget Orly Rungis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
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