Novotel Paris Orly Rungis

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Novotel Paris Orly Rungis 4 stars

Customer review rating (ALL Rating) 4.3/5 624 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Just 5 minutes from Orly and 20 minutes from Paris

  • Free Greenline shuttle between Orly Airport and the hotel from 5am to 11pm

  • Terrace, outdoor pool, fitness

  • Private outdoor enclosed parking (at a supplement)

  • 13 meeting rooms for your seminars and events

Hotel location

Novotel Paris Orly Rungis

1 rue du pont des halles, Zone du delta
94656 RUNGIS
France

  • BUS 216:  216 LE DELTA

  • RER B:  B ANTONY/ORLYVAL

  • T7:  7 SAARINEN

  • By plane

    PARIS ORLY At 1.61km / 1 miles - Shuttle free

  • By plane

    PARIS ROISSY CHARLES DE GAULLE At 45km / 28.13 miles

  • By train

    MASSY GARE TGV At 12km / 7.46 miles

  • By train

    PONT DE RUNGIS At 3km / 1.86 miles

GPS:48.755012, 2.350182

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

NOVOTEL CAFE

Take a gourmet break in our restaurant. Discover a wide range of flavors, indoors or on the terrace by the pool. Our teams help you share a moment with family, friends or colleagues.

Our accommodation(s)

Our spacious, contemporary and modular rooms are ideal for your needs and will give you a warm and comfortable welcome. For a touch of luxury, choose our Executive room: bathrobes, slippers, coffee

Our guest reviews

Our guest reviews for
Novotel Paris Orly Rungis

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  624 reviews

TripAdvisor Rating  4.0/5  1,122 reviews

not at the level of Novotel

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

not well received, wait more 30 minutes to order a diner + 20 additionnal meeting to get a sandwitchs... vraiment pas top I made the effort to call the hotel instead used booking, no thanks...

Good location, only for that price you would expect better service and breakfast

Customer review rating 2.0/5

Arnout T. Families - Confirmed reviews ALL

Good location for overnight stay, also great that there are superchargers for electric cars. Only for that price you would expect better service and breakfast

Wonderful, as usual.

Customer review rating 5.0/5

Paulo G. S. Business - Confirmed reviews ALL

I'm starting to lack words to describe the staff, the food, the hotel... Very, very good.

Dear PAULO GONCALVES S., We very much appreciate your comments regarding your stay at the Novotel Paris Orly Rungis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elodie RICHARD Responsable Qualité & Expérience client Novotel Paris Orly Rungis

Well located, good car park,

Customer review rating 4.0/5

Lawrence Families - Confirmed reviews ALL

We enjoyed our stay the room was nice and neat, the worker’s were very friendly and helpful, the location of the hotel is great and car parking lot, everything was fine apart from the breakfast we didn’t enjoy it, maybe it’s a French style

Dear LAWRENCE A., We very much appreciate your comments regarding your stay at the Novotel Paris Orly Rungis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elodie RICHARD Responsable Qualité & Expérience client Novotel Paris Orly Rungis

Good hotel, friendly and very helpful staff. Excellent location for Orly Airport.

Customer review rating 4.0/5

John K. Couples - Confirmed reviews ALL

Very pleasant stay. We usually stay overnight here when travelling to / from Orly. Can only praise the staff, who were once again extremely helpful and very efficient.

Dear JOHN K., We very much appreciate your comments regarding your stay at the Novotel Paris Orly Rungis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elodie RICHARD Responsable Qualité & Expérience client Novotel Paris Orly Rungis

Good but requires improvements

Customer review rating 3.0/5

Alejandro Families - Confirmed reviews ALL

Good if you are arriving late at Orly on evening. However the staff on night shifts is not very friendly while welcome the guests. Moreover the breakfast is too expensive for the quality. While we were having breakfast there was not enough egg, the only fruits left were apples and tangerine. Finally the heater when we arrived was very warm and the pillows very hard and uncomfortable. Hope the hotel could improve in these areas. Nonetheless, I have to say that the airport shuttle was very convenient and the driver was such great that even helped me to get the 2 kids strollers and luggage out of the bus.

Estimado ALEJANDRO H., Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en Novotel Paris Orly Rungis. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Novotel, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. Elodie RICHARD Responsable Qualité & Expérience client Novotel Paris Orly Rungis

Great stay super staff

Customer review rating 5.0/5

Jean C. C. Business - Confirmed reviews ALL

Stayed overnight for à last minute trip and the hotel staff and room made it very friendly. Will come back!!

Dear JEAN-CHRISTOPHE C., We very much appreciate your comments regarding your stay at the Novotel Paris Orly Rungis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elodie RICHARD Responsable Qualité & Expérience client Novotel Paris Orly Rungis

Very good stay - A place where you feel welcome

Customer review rating 5.0/5

Simon B. Business - Confirmed reviews ALL

Very good location, near the motorway & Orly Airport - A nice hotel where you feel welcome - A professionnal and kind staff everything was perfect - Rooms 5 *

Dear SIMON B., We very much appreciate your comments regarding your stay at the Novotel Paris Orly Rungis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elodie RICHARD Responsable Qualité & Expérience client Novotel Paris Orly Rungis

Excellent, as usual

Customer review rating 5.0/5

Paulo S. Business - Confirmed reviews ALL

Very, very, very good Staff . Food is very good, breakfast is at the same level.

Dear PAULO GONCALVES S., We very much appreciate your comments regarding your stay at the Novotel Paris Orly Rungis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elodie RICHARD Responsable Qualité & Expérience client Novotel Paris Orly Rungis

Too bad for the Novotel name

Customer review rating 2.5/5

P. A. Couples - Confirmed reviews ALL

The hotel is close to Orly Airport , that's the main reason why we book it, also until now , we were very satisfied with all Accor Hotels, but the staff there, should try changing their career. Monosyllabic responses, no "bonjour" as a reply to ours, when asking about the parking, the answer "you will see in the morning" it is a bit vague. And in the morning, when arriving at the barrier , after calling the front desk we discover that we should pay there not at the barrier, 15 min lost, in the process. Just "lovely"

Welcoming team

Customer review rating 4.5/5

Cds Business - Confirmed reviews ALL

As a long time customer at Novotel Rungis, a noticeable improvement is in the team atmosphere. As any business traveler knows, returning to a hotel which feels a little like "home away from home" because of the personalised attention is much appreciated. This is how Novotel Rungis feels.

Rundown, old and dirty

Customer review rating 2.0/5

Maarten Families - Confirmed reviews ALL

The rooms are rundown, bathroom dirty. Sink clogged. Unworthy the Novotel brand. In desperate need for refurbishment

When a hotel make you feel at home

Customer review rating 4.5/5

Cds Business - Confirmed reviews ALL

As a frequent business traveler, moving from hotel to hotel can feel tiring. This is where the personal touch becomes so important. The politeness of the hotel staff, the personal attention and humour made a difference. A special mention for Mme Pages who looks after the conference rooms and bookings, who, as usual, went out of her way to solve every little request to make sure that our training went well. Attention to these small details contribute to participant happiness and to a more memorable training. Much appreciated!

Madame DSILVA, Nous vous remercions pour vos commentaires suite à votre séjour au Novotel Paris Orly Rungis. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. J'ai transmis votre mot sympathique à ma collègue Valentine qui est tout simplement ravie. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame DSILVA, en l’expression de nos sentiments les meilleurs. Elodie RICHARD Responsable Qualité & Expérience client Novotel Paris Orly Rungis

Needs an update

Customer review rating 3.0/5

Michelle M. Couples - Confirmed reviews ALL

Disappointed overall. First room allocated had small double bed. We were relocated to another room which was better. We have stayed many times as location is good but rooms could do with a refresh. In addition none of the news channels or film channels were working. We were told it was a technical problem and would be solved the following day. More effort can be made in rectifying these sorts of problems and clients should be informed when checking in. I called the hotel a before booking to ask about park and fly. I was told to book the room I wanted and then pay for parking separately. But that was incorrect. Upon arrival I was told there is an option for park and fly.

Good location and clean hotel

Customer review rating 4.0/5

Bahzad B. Families - Confirmed reviews ALL

We enjoyed our stay here, although the family room for couple and two children were a bit of a squeeze but overall it was good

Dear BAHZAD B., We very much appreciate your comments regarding your stay at the Novotel Paris Orly Rungis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elodie RICHARD Responsable Qualité & Expérience client Novotel Paris Orly Rungis

Practical for the airport and families

Customer review rating 4.0/5

Arnaud Families - Confirmed reviews ALL

We were looking for a hotel with parking that could take a suv with a roof box. With a family of 4 we took taxi to go to Paris. 8t was convenient and cheaper than orlyval & RER. The hotel is comfortable, with large family suite nd the staff wasnhelpful and plaisant. The hotel could do with a bit of a refresh.

Dear ARNAUD L., We very much appreciate your comments regarding your stay at the Novotel Paris Orly Rungis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elodie RICHARD Responsable Qualité & Expérience client Novotel Paris Orly Rungis

Disappointing stay

Customer review rating 3.0/5

Lee A. Families - Confirmed reviews ALL

Whilst the hotel maintains a good level of hygiene and friendly staff the arrangements for the restaurant out of the bar with very limited menu combined with a much firmer mattress than I have experienced with Novotel previously made my stay less comfortable and enjoyable than previous stays.

Dear LEE A., Thank you for taking the time to tell us about your experience at the Novotel Paris Orly Rungis. I am sorry that your experience did not meet at all your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elodie RICHARD Responsable Qualité & Expérience client Novotel Paris Orly Rungis

Good room / difficult with staff

TripAdvisor rating 1.0/5

benoitcousinie Business - TripAdvisor review

Do not have diner there The staff is very long and not professional at all, And the worst people are not pleasant Breakfast is also difficult We were evicted from tables because they are putting them for lunch (at 8h00 in the morning!)

Bonjour. Je vous remercie de partager votre commentaire sur Tripadvisor. Je suis désolée d'apprendre les différents désagréments qui sont arrivés pendant votre séjour et je vous présente nos plus sincères excuses. Les hôtels Novotel sont dans une démarche d'amélioration de qualité et de prestations de services, par conséquent, votre avis est très précieux. Je fais remonter votre remarque auprès du Responsable Restauration afin que cet incident ne se reproduise plus. En espérant regagner votre confiance lors d'un prochain séjour, je vous prie d'agréer mes salutations distinguées. Cordialement, Elodie Richard, Responsable Qualité & Expérience client au Novotel Paris Orly Rungis.

not really happy

TripAdvisor rating 2.0/5

Trail25826633600 Couples - TripAdvisor review

38° outside and no working airco only a ventilator? reception told us it was no more than 24° in the room - certainly more than 26-28 no other room available with working airco menu in the restaurant very little choice room needs refreshed

Hello.Thank you for sharing your comment on Tripadvisor. For your information, we air conditionned all the hotel for the comfort and the well being of our customers. I apologize for all the inconveniences during your stay and I hope you will give us the opportunity to better serve you in the near future. Best regards, Elodie Richard, Responsible of Quality at Novotel Orly Rungis.

Beautiful and Convenient

TripAdvisor rating 5.0/5

Rachel114 Families - TripAdvisor review

The staff were helpful and nice. The rooms were beautiful. Breakfast was very nice. We didn't get a chance to enjoy the pool, but it was very pretty on the deck. There was a small play area for the children to occupy themselves while we were trying to figure things out.

We very much appreciate your comments regarding your stay at the Novotel Paris Orly Rungis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael PERIES, General Manager Novotel Paris Orly Rungis.

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