Novotel Paris Orly Rungis Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 4,246 reviews

ALLSAFE approved hotel

Information message

Novotel Paris Orly Rungis
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+ 22 Services

Hotel extras

  • Just 5 minutes from Orly and 20 minutes from Paris

  • Free Greenline shuttle between Orly Airport and the hotel from 5am to 11pm

  • Terrace, outdoor pool, fitness

  • Private outdoor enclosed parking (at a supplement)

  • 13 meeting rooms for your seminars and events

Hotel location

Novotel Paris Orly Rungis

1 rue du pont des halles
Zone du delta
94656 rungis
france

Fax: (+33)1/45124413

Check-in from 12h00

Check out up to 12h00

  • BUS 216:  216 LE DELTA

  • RER B:  B ANTONY/ORLYVAL

  • T7:  7 SAARINEN

  • By plane

    PARIS ORLY At 1.61km / 1 miles - Shuttle free

  • By plane

    PARIS ROISSY CHARLES DE GAULLE At 45km / 28.13 miles

  • By train

    MASSY GARE TGV At 12km / 7.46 miles

  • By train

    PONT DE RUNGIS At 3km / 1.86 miles

GPS:48.755012, 2.350182

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

NOVOTEL CAFE

Take a gourmet break in our restaurant. Discover a wide range of flavors, indoors or on the terrace by the pool. Our teams help you share a moment with family, friends or colleagues.

Our accommodation(s)

Our spacious, contemporary and modular rooms are ideal for your needs and will give you a warm and comfortable welcome. For a touch of luxury, choose our Executive room: bathrobes, slippers, coffee

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 13

  • Maximum size: 320

  • Maximum capacity: 260 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Novotel Paris Orly Rungis

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

4,246 reviews

TripAdvisor Rating 4.0/5

1,110 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Rundown, old and dirty

Customer review rating 2.0/5

Maarten Families - 25/12/2021 Confirmed reviews ALL

The rooms are rundown, bathroom dirty. Sink clogged. Unworthy the Novotel brand. In desperate need for refurbishment

When a hotel make you feel at home

Customer review rating 4.5/5

Cds Business - 19/11/2021 Confirmed reviews ALL

As a frequent business traveler, moving from hotel to hotel can feel tiring. This is where the personal touch becomes so important. The politeness of the hotel staff, the personal attention and humour made a difference. A special mention for Mme Pages who looks after the conference rooms and bookings, who, as usual, went out of her way to solve every little request to make sure that our training went well. Attention to these small details contribute to participant happiness and to a more memorable training. Much appreciated!

Madame DSILVA, Nous vous remercions pour vos commentaires suite à votre séjour au Novotel Paris Orly Rungis. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. J'ai transmis votre mot sympathique à ma collègue Valentine qui est tout simplement ravie. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame DSILVA, en l’expression de nos sentiments les meilleurs. Elodie RICHARD Responsable Qualité & Expérience client Novotel Paris Orly Rungis

Needs an update

Customer review rating 3.0/5

Michelle M. Couples - 17/11/2021 Confirmed reviews ALL

Disappointed overall. First room allocated had small double bed. We were relocated to another room which was better. We have stayed many times as location is good but rooms could do with a refresh. In addition none of the news channels or film channels were working. We were told it was a technical problem and would be solved the following day. More effort can be made in rectifying these sorts of problems and clients should be informed when checking in. I called the hotel a before booking to ask about park and fly. I was told to book the room I wanted and then pay for parking separately. But that was incorrect. Upon arrival I was told there is an option for park and fly.

Good location and clean hotel

Customer review rating 4.0/5

Bahzad B. Families - 04/09/2021 Confirmed reviews ALL

We enjoyed our stay here, although the family room for couple and two children were a bit of a squeeze but overall it was good

Dear BAHZAD B., We very much appreciate your comments regarding your stay at the Novotel Paris Orly Rungis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elodie RICHARD Responsable Qualité & Expérience client Novotel Paris Orly Rungis

Practical for the airport and families

Customer review rating 4.0/5

Arnaud Families - 23/08/2021 Confirmed reviews ALL

We were looking for a hotel with parking that could take a suv with a roof box. With a family of 4 we took taxi to go to Paris. 8t was convenient and cheaper than orlyval & RER. The hotel is comfortable, with large family suite nd the staff wasnhelpful and plaisant. The hotel could do with a bit of a refresh.

Dear ARNAUD L., We very much appreciate your comments regarding your stay at the Novotel Paris Orly Rungis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elodie RICHARD Responsable Qualité & Expérience client Novotel Paris Orly Rungis

Disappointing stay

Customer review rating 3.0/5

Lee A. Families - 17/08/2021 Confirmed reviews ALL

Whilst the hotel maintains a good level of hygiene and friendly staff the arrangements for the restaurant out of the bar with very limited menu combined with a much firmer mattress than I have experienced with Novotel previously made my stay less comfortable and enjoyable than previous stays.

Dear LEE A., Thank you for taking the time to tell us about your experience at the Novotel Paris Orly Rungis. I am sorry that your experience did not meet at all your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elodie RICHARD Responsable Qualité & Expérience client Novotel Paris Orly Rungis

Good stay, well located

Customer review rating 4.5/5

Ursula V. Families - 29/07/2021 Confirmed reviews ALL

Very good, nice room and a good service

Okay for one night stay

Customer review rating 3.0/5

Kim Families - 29/07/2021 Confirmed reviews ALL

+: Clean, friendly staff, great breakfast. -: extra fee to park at the hotel (this absolutely should be included in the price)

Good location, friendly staff

Customer review rating 5.0/5

Anne Families - 22/07/2021 Confirmed reviews ALL

The staff was very helpful and friendly. Great breakfast buffet. Overall great experience. Merci

Great staff, huge bedroom

Customer review rating 5.0/5

Paulo G. S. Business - 23/05/2021 Confirmed reviews ALL

Excellent, as usual. Great staff, highly professional nice and worm welcome desk. And the smell in the lobby is out of this world. It makes you want to stay working in the lobby instead of working in your bedroom.

Excellent service from all

Customer review rating 4.5/5

Trevor Business - 23/02/2021 Confirmed reviews ALL

Great stay for business, staff we extremely friendly and helpful

Dear TREVOR H., We very much appreciate your comments regarding your stay at the Novotel Paris Orly Rungis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elodie RICHARD Responsable Qualité & Expérience client Novotel Paris Orly Rungis

Excellent service

Customer review rating 4.5/5

B. Solo - 18/02/2021 Confirmed reviews ALL

Top

Dear ALEXANDRE B., We very much appreciate your comments regarding your stay at the Novotel Paris Orly Rungis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elodie RICHARD Responsable Qualité & Expérience client Novotel Paris Orly Rungis
Customer review rating 5.0/5

Anonymous Couples - 26/12/2020 Confirmed reviews ALL

Excellent hôtel, excellent service

Dear DAMIEN G., We very much appreciate your comments regarding your stay at the Novotel Paris Orly Rungis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elodie RICHARD Responsable Qualité & Expérience client Novotel Paris Orly Rungis

Pleasant Stay

Customer review rating 4.0/5

D. B. Business - 30/09/2020 Confirmed reviews ALL

Equal to the Novotel Standard.

Good stay

Customer review rating 5.0/5

G. G. Couples - 28/09/2020 Confirmed reviews ALL

Short stay but very good experience.

Good room / difficult with staff

TripAdvisor rating 1.0/5

benoitcousinie Business - 21/10/2019 TripAdvisor review

Do not have diner there The staff is very long and not professional at all, And the worst people are not pleasant Breakfast is also difficult We were evicted from tables because they are putting them for lunch (at 8h00 in the morning!)

Bonjour. Je vous remercie de partager votre commentaire sur Tripadvisor. Je suis désolée d'apprendre les différents désagréments qui sont arrivés pendant votre séjour et je vous présente nos plus sincères excuses. Les hôtels Novotel sont dans une démarche d'amélioration de qualité et de prestations de services, par conséquent, votre avis est très précieux. Je fais remonter votre remarque auprès du Responsable Restauration afin que cet incident ne se reproduise plus. En espérant regagner votre confiance lors d'un prochain séjour, je vous prie d'agréer mes salutations distinguées. Cordialement, Elodie Richard, Responsable Qualité & Expérience client au Novotel Paris Orly Rungis.

not really happy

TripAdvisor rating 2.0/5

Trail25826633600 Couples - 03/07/2019 TripAdvisor review

38° outside and no working airco only a ventilator? reception told us it was no more than 24° in the room - certainly more than 26-28 no other room available with working airco menu in the restaurant very little choice room needs refreshed

Hello.Thank you for sharing your comment on Tripadvisor. For your information, we air conditionned all the hotel for the comfort and the well being of our customers. I apologize for all the inconveniences during your stay and I hope you will give us the opportunity to better serve you in the near future. Best regards, Elodie Richard, Responsible of Quality at Novotel Orly Rungis.

Beautiful and Convenient

TripAdvisor rating 5.0/5

Rachel114 Family - 12/07/2018 TripAdvisor review

The staff were helpful and nice. The rooms were beautiful. Breakfast was very nice. We didn't get a chance to enjoy the pool, but it was very pretty on the deck. There was a small play area for the children to occupy themselves while we were trying to figure things out.

We very much appreciate your comments regarding your stay at the Novotel Paris Orly Rungis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael PERIES, General Manager Novotel Paris Orly Rungis.

Very good

TripAdvisor rating 5.0/5

Darcast Business - 22/11/2015 TripAdvisor review

Very close to Orly, the hotel is a perfect option. The room is spacious, clean and comfortable. If you have electrical car, plenty of posistions at the parking. I had dinner at a walking distance Courtepaille.

Stay satisfactory, food below average

TripAdvisor rating 3.0/5

Shirishmaniar Family - 03/07/2015 TripAdvisor review

Rooms found good Reception service very good and helpful though problem of English language with few, particularly in night shift AC and cooling system not working in rooms even in summer House Keeping and maintenance closes down by evening - no linen/ repairing possible in late evening night hours Break fast food below average with hardly anything for vegetarian from India Staff at Restaurant lacking courtesy Staff at restaurant having problem of English language

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