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Mercure Paris Orly Rungis Aéroport Hotel 4 stars

Customer review rating 4.3/5 3,490 reviews

ALLSAFE approved hotel

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Mercure Paris Orly Rungis Hotel
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+ 20 Services

Hotel extras

  • Certified ALLSAFE by Bureau Veritas: strict hygiene standards implemented

  • 26 renovated meeting rooms with 2 lounges equipped for your hybrid meetings

  • 7 minutes from Orly & 20 minutes from Paris / Free shuttle to/from airport

  • Benefit from our fitness room and terrace to relax

  • Secure private car park with 150 spaces

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Babysitting on request Paying
  • 100% non-smoking hotel
  • Air conditioned
  • PARIS ORLY
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
  • Gift shop/newspaper shop
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request Paying
Business services
  • 28 Meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available Paying

Hotel location

Mercure Paris Orly Rungis Aéroport Hotel

20 avenue Charles Lindbergh
94656 rungis
france

Tel: +33156705670

Fax: (+33)1/56705656

Check-in from 14h00

Check out up to 12h00

  • Bus 131 :  131 Le Delta

  • Bus 216 :  216 Le Delta

  • Bus TVM :  TVM Le Delta

  • GREEN LINE ORLY AIRPORT 123 FREE :  FREE SHUTTLE STOP 12 DOOR 18A - ORLY 1 2 3

  • GREEN LINE ORLY AIRPORT 4 FREE :  FREE SHUTTLE Free / Shuttle stop 6 Door 47D

  • RER B :  RER B Croix de Berny

  • RER C :  RER C Rungis la Fraternelle

  • By plane

    PARIS ORLY At 3.7km / 2.3 miles - Shuttle free

  • By train

    Gare Massy SNFC TGV At 12km / 7.46 miles

GPS :48.756164, 2.3459

Our accommodation(s)

Our bedrooms adapt to your needs, enjoy the comfort of our classic rooms or the amenities of our superior rooms incl. spacious suites and privilege rooms with a King Size bed and wide range of amenities.

Our restaurants and bars

LA RUNGISSERIE

Type of cuisine: French

Our Chef invites you to discover his cuisine combining modern and traditional dishes. Have a break & enjoy our simple and tasty cuisine in the restaurant or room service. Enjoy our terrace on sunny days.

LE BAR

Relax for a moment and discover our original cocktail menu to share with family, friends or at a business meeting. On the terrace, in the bar, or bedroom, our team will make each moment special

Non contractual photo

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 28

  • Maximum size: 330

  • Maximum capacity: 350 people

  • Maximum banquet capacity: 250 people

Find out more

Our guest reviews for
Mercure Paris Orly Rungis Aéroport Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

3,490 reviews

TripAdvisor Rating 4.0/5

706 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021
Customer review rating 2.0/5

S M. Business - 02/09/2021 Confirmed reviews ALL

No electricity the whole morning, still not receipt the final bill by e-mail as promised by the reception.

Dear Mr m. Stanley, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Orly Rungis Aéroport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Did you check if the email is in your spam? Just in case, I resent you the invoice to your email adress, We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Xavier

Well located, friendly & professional staff, bad beds.

Customer review rating 3.0/5

Piet Families - 19/08/2021 Confirmed reviews ALL

The quality of the beds is below standards and not worth a **** hotel.

helpfull personnel

Customer review rating 4.0/5

Stephanie Business - 14/07/2021 Confirmed reviews ALL

Well located for our business trip, very friendly and helpful personnel, and always clean rooms and fabulous breakfast buffet.

Conveniently located with parking

Customer review rating 4.0/5

L. Families - 17/04/2021 Confirmed reviews ALL

We chose this hotel because we were travelling to Paris with a large van and needed adequate parking. The service was very good, friendly and efficient

Dear L., Thank you very much for taking the time to review our property. We are glad you enjoyed your stay among us and we hope to welcome you again very soon. Best regards, Marie DESCOTES - Room Division Manager

bon service

Customer review rating 4.5/5

Jorge L. Business - 21/02/2021 Confirmed reviews ALL

Dedication et attention

PERSONNEL AU TOP

Customer review rating 4.5/5

Anonymous Couples - 23/01/2021 Confirmed reviews ALL

LITERIE TROP FERME. ROOM SERVICE DE GRANDE QUALITE

Cher Monsieur D. Nous vous remercions chaleureusement d'avoir pris le temps de partager vos impressions suite à votre séjour au Mercure Paris Orly Rungis ! Nous sommes ravis que vous ayez apprécié votre séjour parmi nous. Nous espérons avoir le plaisir de vous accueillir à nouveau très prochainement. Bien cordialement, Marie DESCOTES - Directrice Hébergement

Good stay

Customer review rating 4.0/5

Christopher D. Couples - 08/01/2021 Confirmed reviews ALL

Service impeccable

Cher Monsieur D., Nous vous remercions chaleureusement d'avoir pris le temps de partager vos impressions suite à votre séjour au Mercure Paris Orly Rungis ! Nous sommes ravis que vous ayez apprécié votre séjour parmi nous. Nous espérons avoir le plaisir de vous accueillir à nouveau très prochainement. Bien cordialement, Marie DESCOTES - Directrice Hébergement

Efficient stay

Customer review rating 4.5/5

Dd Families - 04/01/2021 Confirmed reviews ALL

We booked the hotel for a one night stay before taking our plane the next day at Orly. Rooms are clean and we even benefited from an upgrade. we also used room service which was excellent. The shuttle to the airport was on time and easy to find. We also left our car in the parking for 10 days and we were very satisfied both with the rate and level of security. If we need to stay near the airport we will stay there again.

Dear Mrs D., Thank you very much for taking the time to review our property. We are glad you enjoyed your stay among us and we hope to welcome you again very soon. Best regards, Marie Descotes - Room Division Manager

Weird experience

Customer review rating 3.0/5

Piet V. Families - 02/09/2020 Confirmed reviews ALL

Corona measures apparently decided to offer breakfast in the room. As we were 3 people, there were only 2 chairs and the table was much too small for the 3 plates ...

Dear Piet V., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Orly Rungis Aéroport. I am sorry that your experience did not meet your expectations. Indeed, due to the COVID-19 and because of the lack of customers and are not able to serve a buffet breakfast everyday. We really hope to welcome you again soon in a better situation, Sincerely, Yannick GROLL - General Manager

Nice to be back

Customer review rating 4.5/5

Paulo S. Business - 12/07/2020 Confirmed reviews ALL

Very good. Staff very polite and professional as usual.

Extremely friendly staff, very comfortable bed and yummy food!

Customer review rating 5.0/5

Ekaterina Business - 02/03/2020 Confirmed reviews ALL

Many thanks for an extremely pleasant stay at your hotel. Super friendly staff, great ambience in the hotel, proximity to Orly airport as well as very good in-room service with big portions and tasty food. All of a very high quality tailored to reduce the stress of travelling. Definitely recommended for business trips.

Dear Ekaterina, Thank you very much for taking the time to review our property. We are glad you enjoyed your stay among us and we hope to welcome you again very soon ! Best regards, Yannick GROLL -General Manager

Good comfort

Customer review rating 4.5/5

Anonymous Business - 22/01/2020 Confirmed reviews ALL

simply good, no critics

Cher Monsieur L., Nous vous remercions chaleureusement d'avoir pris le temps de partager vos impressions suite à votre séjour au Mercure Paris Orly Rungis ! Nous sommes ravis que vous ayez apprécié votre séjour parmi nous. Nous espérons avoir le plaisir de vous accueillir à nouveau très prochainement. Bien cordialement, Yannick GROLL - Directeur

surprised

Customer review rating 4.5/5

Ronny Business - 20/01/2020 Confirmed reviews ALL

very friendly hostess, got a privileged room with free mini bar.

Restaurant issues

Customer review rating 3.5/5

Steven M. Business - 13/12/2019 Confirmed reviews ALL

The room was fine but when I went to dinner I got forgot and had to Cancel my meal after only having a starter. The next day I ordered room service and an item I ordered was missed off

Good hotel

TripAdvisor rating 4.0/5

marcbetjes Business - 11/03/2019 TripAdvisor review

Good hotel friendly staff. if you need some information they will help you. Big clean rooms and bathroom, check in and out very fast and friendly staff, breakfast fresh, quality products, and with a nice vieuw off Paris.

Dear Marc, We thank you for sharing your experience at Mercure Paris Orly Rungis ! I'm really glad you enjoyed the quality of our welcome as well as your room and the breakfast. It is always very positive for us to received such a good feedback. We hope to welcome you very soon among us, Best Regards Yannick GROLL - General Manager

July stay

TripAdvisor rating 5.0/5

kgmckenzie2018 Couples - 13/07/2018 TripAdvisor review

Room was very good..large king size bed, lovely renovated bathroom, lots of space for luggage, close to Orly airport..serviced by efficient shuttle service. Bar and restaurant food quite good and a good choice

Complaint

TripAdvisor rating 4.0/5

SKTHUC Family - 08/01/2018 TripAdvisor review

I am a gold member, and in each Accor hotel, I get a free upgrade. In Rungis they didnot ask anything. And even worst, it was even January 1. We didnot get a free drink and also no welcome with "Happy New Year".

Dear SKTHUC, Thank you for your feedback regarding your stay at the Mercure Rungis. I'm sorry to hear that you had to deal with these issues during your stay. Indeed we should have upgraded you and offer a welcome drink as we always do. I'll check with my teams what happened and I really do apologize for these omission. I remain at your entire disposal for your next stay in Orly Rungis. Best regards, Yannick GROLL

Kaweme

TripAdvisor rating 4.0/5

Phatygua Solo travel - 16/05/2014 TripAdvisor review

Very good service from all the staff and genuinely happy to help. The only problems was that the food , although good was very expensive for what it was.i was pleasantly surprised about my upgrade and the free drink with my gold loyalty card was even better!!!!!

Dear Guest, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in our hotel. Yours sincerely, Lila MESSAOUI Room division manager

Rooms excellent, Restaurant not so good

TripAdvisor rating 4.0/5

mdearlove Business - 02/12/2013 TripAdvisor review

I stayed at the Novotel around the corner last week and the Mercure this. The Mercure has far better rooms - Better beds, furnishings, bathrooms. The restaurant in the Mercure wasn't great however. Understaffed and slow. A burger ordered medium arrived almost raw - still cool in the middle. Reception staff need to learn where the room for doing ironing is, or the management need to get more irons. Twice during my stay I asked for an iron, twice they had none to give me and neither staff member knew where the ironing room was. Location for me was fine as I was working in Antony which is a 9 min bus ride away on the TVM (1.70eur each way)

Dear guest, By writing this message on this website, you have taken the time to give your opinion about your stay in our hotel, and we thank you. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust for a next stay with us. Looking forward to welcome you shortly. Sincerely yours, Lila MESSAOUI – Room division manager

Trip to south of France

TripAdvisor rating 5.0/5

Neonucleon Solo travel - 06/09/2013 TripAdvisor review

Nice, clean hotel with excellent service. Very good menu in the restaurant. Spacious room with everything one may need for overnight stay. Very convenient location to catch early morning flight at Orly.

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