Mercure Paris Orly Airport 4 stars

Customer review rating (ALL Rating) 4.3/5 1,493 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Certified ALLSAFE: we welcome you in line with current hygiene standards

  • Less than 7 minutes from Orly Airport 4 via Tram T7, just 2 stops away

  • Family Rooms

  • TATA Restaurant with Mediterranean flavors

  • Private and secure car park

Our accommodation(s)

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Hotel location

Mercure Paris Orly Airport

12 AVENUE JACQUELINE AURIOL, Orlytech
91550 PARAY-VIEILLE-POSTE
France

GPS:48.740693, 2.360966

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

T.A.T.A. - Table Authentique

Discover authentic TATA-Table with Tout notre Amour, our Mediterranean specialty restaurant. Enjoy moments of relaxation in a welcoming, tropical setting, and taste healthy cuisine based on fresh produce.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,493 reviews

TripAdvisor Rating  3.5/5  139 reviews

Good stay

Customer review rating 5.0/5

Mohammad A. Families - Confirmed reviews ALL

Over all stay was very good, the property so cool and friendly team

A few very friendly staff

Customer review rating 4.5/5

Chrissy Business - Confirmed reviews ALL

Two of the staff there (two gentleman who could be rugby players themselves ;)) were very kind and attentive to my colleague when we were staying at this hotel, from setting us up to be comfortable to watch the rugby world cup matches that were on to answering our questions and helping to facilitate a great experience with our paralympic athlete who was there with us. Really top customer service from these two and made a big impression on us from the last time we stayed in this hotel (It was may/june this year and found the staff hostile), which is great since it's conveniently located to our clients french offices!

Clean & very nice hotel

Customer review rating 4.5/5

Manon-lisa Friends - Confirmed reviews ALL

Very clean, beautiful hotel! Located very close to airport with fast shuttle service. Very friendly staff

Cheap Stay

Customer review rating 1.0/5

Olivier P. Business - Confirmed reviews ALL

Rooms too small. not even a rack for a second luggage, food was bad

bad

Customer review rating 1.0/5

Michel Business - Confirmed reviews ALL

45 to be serve, no attention from the staff, 3 items requested that I add to collect from the bar .....my boss says never more , 4 stars !!! really. the metal cover protection of your wall angle is so sharp that it cuts my shirt

Dear MICHEL B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Orly Tech Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are very sorry to hear you weren't pleased with our service at the restaurant. Please be assured that your comment has been shared with our restaurant staff and that we are taking all action to improve our guest service. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sylvain Alexandre Directeur Mercure Paris Orly Tech Airport

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Other web-users rate our hotel

  • 709 reviews 8.6/10 Location
  • 798 reviews 7.7/10 Room
  • 1,027 reviews 7.9/10 Service
  • 15 reviews 3.8/10 WiFi
  • 322 reviews 9.4/10 Vibe
  • 320 reviews 6/10 Value
  • 295 reviews 8/10 Cleanliness
  • 276 reviews 7.4/10 Breakfast

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