Mercure Paris Orly Airport 4 stars

Customer review rating (ALL Rating) 4.3/5 1,785 reviews

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Mercure Paris Orly Airport - Image 1
Mercure Paris Orly Airport - Image 2
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12 AVENUE JACQUELINE AURIOL, Orlytech, 91550 PARAY-VIEILLE-POSTE, France

Description

Hotel extras

  • Tourism and Disability/Green Key certified, near Orly airport, free shuttle

  • Brasserie restaurant with market menu and sunny terrace

  • Excellent sweet and savoury breakfast with local and organic products

  • Spacious rooms for up to 4 guests

  • 5 modern spaces for your meetings and business lunches

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room with 2 single beds

Photo out of - Standard Room with 2 single beds

On business or with a group? The two single beds guarantee your privacy and a great night's sleep. Watch your favorites on the TV screen with Chromecast before heading to your seminar or boarding gate.

Max. number of persons
2
Area
From 24 m² / 258 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini Bar

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • RJ 45 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 24 m² / 258 sq ft
  • Bedding 2 x Single bed(s)
See availabilities

In our Family Room for four people in Orly, everyone can rest thanks to the comfortable beds. Enjoy the Canal package to watch your favorite program or use the high-speed WIFI to organize your stay.

Max. number of persons
4
Area
From 24 m² / 258 sq ft

Bedding

Double bed(s) x1

Single bed(s) x2

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • RJ 45 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Read a book in the stylish armchair while sipping a Nespresso coffee or put on a bathrobe and slippers to relax on the bed. Wash away the last traces of the night before your flight in the shower or tub.

Max. number of persons
2
Area
From 24 m² / 258 sq ft

Bedding

Double bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini Bar

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • RJ 45 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Our Triple Room in Orly is functional and efficient. Take time out to relax and make the most of the beIN Sports and Canal+ TV packages. Enjoy a coffee as you work at the table in your room.

Max. number of persons
3
Area
From 24 m² / 258 sq ft

Bedding

Double bed(s) x1

Single bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini Bar

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • RJ 45 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Mercure Paris Orly Airport

12 AVENUE JACQUELINE AURIOL, Orlytech
91550 PARAY-VIEILLE-POSTE
France

GPS:48.740693, 2.360966

Telephone
Fax +33 1 85 12 00 65

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 189 rooms
  • 5 rooms for people with reduced mobility
  • 6 family rooms
  • 189 non-smoking rooms
  • One floor

Languages spoken at the hotel

  • English
  • Spanish
  • French

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Entertainment

  • Football Table
  • Pool Table
  • Piano

Lounge

  • Waiting area or lounge

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Iron

  • Iron at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine Additional charge

Business

5 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff

Well-being

Fitness Room

  • On site

Sports and leisure

Gym

  • On site
  • On site
  • Enclosed outdoor parking
  • Private
  • 70 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.1 m / 6.89 ft

  • Parking pricing: 21.00 € 21 EUR Per day

Security

  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

TERMINAL 12

Photo out of - TERMINAL 12

Take a seat in a rattan armchair or on the terrace of our restaurant in Orly and enjoy exceptional food: the chefs suggestion, brasserie cuisine and platters plus vegetarian and gluten-free options.

Cooking style
Mediterranean
Chef name
Benoit LAUDE
Capacity
90
Accessibility
Accessible service
12 AVENUE JACQUELINE AURIOL, Orlytech, 91550 Paray-vieille-poste, France
Telephone +33 1 49 75 15 50
Menu PDF
Find out more and book
Opening hours
Monday
  • -
  • -
Tuesday
  • -
  • -
Wednesday
  • -
  • -
Thursday
  • -
  • -
Friday
  • -
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Thematic parties and animation
  • Musical Entertainment

Payment

  • Cash
  • Credit card
  • Cheque
  • Luncheon voucher
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • JCB
  • Maestro
  • Visa

Wine and other drinks information

  • ApĂ©ritif
  • Cocktail
  • Wine by the glass available

Accommodate food

  • Children menu
  • Light menu

Take a seat in a rattan armchair or on the terrace of our restaurant in Orly and enjoy exceptional food: the chefs suggestion, brasserie cuisine and platters plus vegetarian and gluten-free options.

Book

Meet your colleagues in a relaxed atmosphere or share a convivial moment with your family before or after your trip. Opt for draft beers, gourmet fruit juices, refreshing cocktails or classic sodas.

Eat a hearty buffet breakfast from 4:30am. Whether in a rush or taking your time, enjoy organic sweet and savory dishes, incl. pastries, cold cuts, plant-based milks and fromage blanc from a nearby farm.

Stretch and warm up your muscles before your flight. Tame multifunctional weight benches and dumbbells, boost your endurance on the treadmill and strengthen your cardio on exercise bikes and ellipticals.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,785 reviews

Customer review rating 4.0/5

Masood F. Solo - Confirmed reviews ALL

Customer review rating 5.0/5

James D. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Grace N. Families - Confirmed reviews ALL

Customer review rating 4.0/5

Paul W. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Thomas S. Business - Confirmed reviews ALL

Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées.

Customer review rating 5.0/5

Grace N. Families - Confirmed reviews ALL

It was such a pleasure stay, ambience , the lovely workers there it was ana amazing experience with me and my daughter . Thank you somuch

Customer review rating 4.0/5

Paul W. Business - Confirmed reviews ALL

Breakfast was chaotic at 7.30 am with no cups/ mugs for coffee/ hot drinks, no glasses for the juices and no serviettes - only a few plates were available and the buffet food was not replenished when plates were empty - there appeared to only be one person trying to manage the whole restaurant including clearing tables - I didn't bother having breakfast on the second morning

Customer review rating 4.5/5

Thomas S. Business - Confirmed reviews ALL

I stayed at Mercure Orly Hotel as I was getting my annual LPC/OPC done at a nearby simulator centre. The stay was quite comfortable, good sized shower. Very good food, my colleagues and I ate at Terminal 21 (hotel's in house restaurant) for the most part of our stay and the food is very good, and comes to the table very quickly with decent prices. This hotel also features a direct shuttle bus to and from ORY which is very convenient.

Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées.

Customer review rating 3.0/5

Ekaterina B. Solo - Confirmed reviews ALL

It was my 5th time staying, and exactly this time is not much comfortable. The shower was made for disabled people, I prefer more bathtub. And the most disappointing was no hair dryer in the room. The rest is great!

Customer review rating 4.0/5

Alberto P. Business - Confirmed reviews ALL

Very efficient check-in and out processes. Very comfortable bed and quiet room, with enough space for the suitcase and very good amenities. The room location fitted perfectly my requests. Dinner at the restaurant was very good, price was correct and the staff very friendly. Breakfast was not at the expected - and experienced in other hotels from the same chain - level for a Mercure: confused positioning and limited variety of the food, poor/no description, some food was visibly not qualitative (fruit salad) and both the coffee machines were out of order.

Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt! Veuillez agréer,Monsieur, nos salutations distinguées.

Customer review rating 3.5/5

Masimba C. Solo - Confirmed reviews ALL

Stayed for an overnight trip to France. Located near the airport, offers a shuttle from the airport and there is a tram station a few meters from the hotel.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 4.0/5

Rubin N. Couples - Confirmed reviews ALL

Friendly staff , good customer service skills

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 3.5/5

Tetiana K. Solo - Confirmed reviews ALL

Good location and convenient access to the airport. The room was a reasonable size, but it could have been better equipped. I would have preferred ceramic cups and saucers instead of plastic ones. The bathroom was missing hair conditioner, body lotion, cotton pads and cotton swabs. It was disappointing that, despite having a bathtub, it was not possible to take a bath. I was also surprised that the shower head was fixed at a low height, which was uncomfortable for me as a tall person, especially when washing my hair. After 9:00 a.m., there was almost no food left at breakfast, although breakfast was advertised as being available until 10:00 a.m.

Dear Guest, Thank you for taking the time to share your feedback following your stay with us. We are pleased to hear that you appreciated our convenient location and easy access to the airport. However, we regret that certain aspects of your room and bathroom facilities did not fully meet your expectations. We appreciate your suggestions regarding the use of ceramic cups and saucers, as well as the provision of additional bathroom amenities. Your comments concerning the bathtub and the height of the shower head have also been noted, and we understand how these features may have affected your comfort during your stay. We sincerely apologize for the lack of food available at breakfast after 9:00 a.m., despite the service being advertised until 10:00 a.m. We understand how disappointing this must have been and agree that our buffet should remain adequately stocked throughout the entire breakfast service. Your feedback will be shared with our team to help improve replenishment and ensure a more consistent experience for all our guests. Thank you again for your constructive comments. They are valuable in helping us identify areas for improvement, and we hope to have the opportunity to welcome you back for a more satisfying experience. Kind regards,

Customer review rating 4.5/5

Saza H. R. R. Friends - Confirmed reviews ALL

Very nice and clean hotel. Staff were very nice!

Dear Saza H. R. R., We very much appreciate your comments regarding your stay at the Mercure Paris Orly Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

All is good đź’Ż

Bonjour, je vous remercie pour cette belle note. Je suis ravie que vous ayez passé un bon séjour chez nous. Cordialement, Naomi

Customer review rating 5.0/5

Natalia L. L. Friends - Confirmed reviews ALL

The aircon was phenomenal, great location close to the airport and right next to a tram station.

Hello, We are pleased to know that you have enjoyed your stay with us. Hoping to see you again, Emilie

Customer review rating 1.5/5

Sharon E. Couples - Confirmed reviews ALL

We took the subway to get to the hotel, but it’s not by the airport like other ones so we had to walk 25 mins from the subway stop while it was 35 degrees outside. The restaurant is ok, not the desserts, 14€ to get what you want, none of the desserts are home made, apart from crepes maybe, I was thinking about getting some with honey, surprise, as the honey jar stays open 4 big green flies found there way into the honey and into the maple syrup too, not really appetising. For 2 cokes, 2 hamburgers, we ended up paying 60€ definitely not worth it, but it is the only thing around so we had to eat at the hotel. We got to the room, I was excited to watch the football World Cup that was on, surprise the TV doesn’t work. So I had to call someone to come and fix it, took 15 minutes. Then I wanted to make a tea, the glasses were dirty, again not very appealing. The room is suppose to have AC too, but it’s more of a fan than an AC as it doesn’t cool down the air, so I really don’t recommend choosing this hotel during a heatwave. Our flight was at 6 am, so we wanted to leave the hotel around 3.30, surprise, the hotel shuttle can only drop us off after 4.30, the receptionist told us to get the tram instead, as the station is 2 mins away, surprise again, doesn’t run before 5, so not very helpful, we ended up paying for a taxi.

Customer review rating 5.0/5

Thierry Y. Families - Confirmed reviews ALL

Great experience, I was mainly looking for a room with 2 beds for family, and with aircond as it was super hot during our stay.

Customer review rating 3.5/5

Sidali B. Solo - Confirmed reviews ALL

Was everything okay except the shower , water keep changing cold to very hot never stay on the same temperature and I hate that

Customer review rating 4.5/5

Evgenios K. Families - Confirmed reviews ALL

Very conveniently situated close to Orly Great breakfast Tiny rooms, but well equipped Took us over 25min just to grab key even though we checked in online

Customer review rating 4.5/5

Peter S. Friends - Confirmed reviews ALL

Well located & at a reasonable price. This unusual (in a good way!) hotel was very well situated for our stopover close to Paris Orly airport. It is only 2 stories but has excellent facilities. the room was comfortable & the staff very friendly. The restaurant/bar is a good size with huge windows giving it a light & airy feel. The food was good at both the evening meal & breakfast.

Customer review rating 3.0/5

Johan V. L. Business - Confirmed reviews ALL

- Room smelled quite dusty. - During a fire alarm (03 June evening), the staff didn't guide the hotel geusts in any way. There was totally no communication - Breakfast was limited compared to the price

Customer review rating 4.5/5

Debra E. Families - Confirmed reviews ALL

Staff was great, clean place, and location to airport with shuttle was very helpful.

Customer review rating 4.0/5

Naiyer S. A. Business - Confirmed reviews ALL

I had checked out at around 9:30 TO 9:45 ON 19/05 and the reception had given me information that all the payments were cleared. Later on they send me a message informing me that around eight euros were not paid as taxes. I did not get the link message as it always went in my junk mail. So almost for four days, we have been exchanging messages which I felt very uncomfortable on my busy work trip.

Other web-users rate our hotel

  • 1,364 reviews 8.7/10 Location
  • 1,395 reviews 6.7/10 Room
  • 2,057 reviews 8.5/10 Service
  • 33 reviews 5.3/10 WiFi
  • 539 reviews 7.1/10 Value
  • 524 reviews 7/10 Cleanliness
  • 445 reviews 6.6/10 Breakfast

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