Mercure Paris Orly Airport 4 stars

Customer review rating (ALL Rating) 4.3/5 1,351 reviews

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Description

Hotel extras

  • Tourism and Disability/Green Key certified, near Orly airport, free shuttle

  • Brasserie restaurant with market menu and sunny terrace

  • Excellent sweet and savoury breakfast with local and organic products

  • Spacious rooms for up to 4 guests

  • 5 modern spaces for your meetings and business lunches

Our accommodation(s)

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Hotel location

Mercure Paris Orly Airport

12 AVENUE JACQUELINE AURIOL, Orlytech
91550 PARAY-VIEILLE-POSTE
France

GPS:48.740693, 2.360966

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Terminal 12

Take a seat in a rattan armchair or on the terrace of our restaurant in Orly and enjoy exceptional food: the chef's suggestion, brasserie cuisine and platters plus vegetarian and gluten-free options.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,351 reviews

Customer review rating 2.0/5

Roberta L. Families - Confirmed reviews ALL

The hotel feels rather old-fashioned and is in need of restyling. The rooms are noisy, which significantly affects comfort. While cleanliness is satisfactory, it no longer meets the standards of a 4-star hotel. Additionally, the behavior and attentiveness of the staff could be improved.

Customer review rating 3.5/5

Frederic M. Business - Confirmed reviews ALL

Surprenant

Customer review rating 5.0/5

Don J. Couples - Confirmed reviews ALL

Pros: tropical decor with foosball tables and billiard table free shuttle to airport breakfast buffet starts early at 4:30 or 5 am Vanessa very helpful. We wanted to change to a room with 2 beds and she made the change immediately to a room next door. The TV had a lag responding to the remote control and she came to the room to assist. Thermostat easy to operate: 2 dials Lots of electrical outlets to charge your electronics Restaurant had tasty extra tender comfit of duck and offered dessert buffet Large fluffy towels reliable wifi Cons: TV did not show BBC

Un grand merci votre commentaire suite à votre séjour au Mercure Orly airport. Nous sommes ravis que vous ayez apprécié votre séjour. Sachez que nous ne manquerons pas de partager vos appréciations avec Vanessa. Nous espérons vous accueillir à nouveau très bientôt. Camille

Customer review rating 2.0/5

Christophe L. Business - Confirmed reviews ALL

PRESTATION GLOBALE SATISFAISANTE - MAIS UN PERSONNEL TRES CHARGE ET AGRESSIF

Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour, N'hésitez pas à nous en dire plus sur votre expérience : h1… Vos commentaires nous aident à identifier les aspects à améliorer pour mieux répondre à vos attentes à l'avenir. Camille

Customer review rating 4.0/5

Lila K. Solo - Confirmed reviews ALL

Problem: confusing location and signs at Orly: thought it was just near the airport, by walking distance - Signs at Orly 3 were showing Mercure hotel at the same place as Ibis that was at Coeur d'Orly, walking distance to Orly 4. Whereas Mercure was accessible by foot to Orly 4 then by a "passerelle", THEN by public transport. Confusing. I lost one hour following the signs to Orly 4 , then walking outside, and searching for the hotel to then go back to Orly 4 wait for the shuttle.

Merci d'avoir pris le temps de partager votre expérience au Mercure Orly Airport. Nous sommes navrés d'apprendre que vous aillez rencontré des difficultés pour accéder à notre hôtel. Sachez qu'une navette est mise à disposition est de passage toutes les 20 minutes de 4h30 à 10h10 et de 18h00 à 23h40 . Sinon, nous sommes accessibles par le tramway T7 via l'aéroport. Nous espérons avoir le plaisir de vous accueillir à nouveau dans de meilleures conditions. Camille

Other web-users rate our hotel

  • 1,127 reviews 8.8/10 Location
  • 1,146 reviews 6.9/10 Room
  • 1,737 reviews 8.7/10 Service
  • 27 reviews 5.2/10 WiFi
  • 468 reviews 6.9/10 Value
  • 443 reviews 7.7/10 Cleanliness
  • 377 reviews 6.7/10 Breakfast
  • 16 reviews 8.9/10 Wellness Area

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