Novotel Suites Berlin City Potsdamer Platz 3.5 stars

Customer review rating (ALL Rating) 4.3/5 2,453 reviews

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Novotel Suites Berlin City Potsdamer Platz - Image 1
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Anhalter Strasse 2, 10963 BERLIN, Germany

Description

Hotel extras

  • Drinks and dishes to take away to your suite available 24 hours a day

  • Free WiFi, flat-screen TV with some Sky channels

  • Suites measuring 323 sq. ft. (30 m²) with kitchenette and tea and coffee facilities

  • In the heart of Berlin, close to the business district and cultural center

Our accommodation(s)

Hotel location

Novotel Suites Berlin City Potsdamer Platz

Anhalter Strasse 2
10963 BERLIN
Germany

GPS:52.504619, 13.383228

Telephone
Fax +49 30 20056200

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service

2 breakfasts

The rich buffet in our breakfast restaurant leaves nothing to be desired. Discover a varied selection of food and hot drinks. A perfect start to the day for both young and old.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,453 reviews

TripAdvisor Rating  4.0/5  2,747 reviews

Good place to relax

Customer review rating 5.0/5

Mikhail Families - Confirmed reviews ALL

a good hotel - I will recommend it to friends and colleagues. wonderful breakfast, helpful staff, very convenient location for a tourist holiday

Dear Mikhail, we are delighted to hear that you enjoyed your stay at our hotel. Thank you for recommending us to your friends and colleagues. We are glad you liked our breakfast, helpful staff, and convenient location. Looking forward to welcoming you back soon. Best regards, Novotel Suites Berlin City Potsdamer Platz

Don't do it.

TripAdvisor rating 2.0/5

Steve S Families - TripAdvisor review

Reading the reviews you will get a sense that everyone thinks the staff are terrible. They are. I'm a member of Accor and I can't understand how management can read all the reviews and do nothing about it. The staff were surly and unhelpful. Everything was difficult. I could not charge a beer at the bar to my room, or breakfast. They were not interested in providing any advice. The rooms are ok but the staff make the stay unpleasant. Don't do it.... go somewhere else

Dear Steve S, We are truly sorry to hear about your disappointing experience at our hotel. We appreciate your feedback regarding our staff's service and will address this matter internally. Rest assured that we take all reviews seriously and continually strive to improve our services. We apologize for any inconvenience you faced during your stay. Your comments will be shared with the team to ensure a better experience for our guests in the future. We hope you would consider giving us another chance to make it right. Warm regards, Novotel Suites Berlin City Potsdamer Platz

Good stay, very well located

Customer review rating 4.5/5

M. C. Couples - Confirmed reviews ALL

Was nice

Dear M. C., Thank you for your positive feedback! We are delighted to hear that you had a good stay with us and enjoyed our convenient location. We look forward to welcoming you back soon. Best regards, Novotel Suites Berlin City Potsdamer Platz

Amazing stay during Berlin Marathon weekend

Customer review rating 5.0/5

Fabiano S. Couples - Confirmed reviews ALL

Fantastic location, a S-bahn station at the corner, with easy transfer to virtually anywhere in Berlin. Topography of terror is two blocks away. There is a fair market around the corner, right aside a excellent coffee shop (Maracay) with great breakfast. Potzdamer Platz at walking distance, as well as Mall of Berlin and Philharmonic. Definitely would stay here again going back to Berlin. By the way, the city is awesome: architecture, history, restaurants and museums at every block. For those running the Marathon, hotel offers the perfect balance between convenience (2 S-bahn stations from Brandenburger Tor, the start of the race) and distance (my room was absolutely dark and silent during all night). Never been in a hotel room so isolated from the exterior, especially light at night).

Dear Mr. S., Thank you for sharing your delightful experience during the Berlin Marathon weekend at Novotel Suites Berlin City Potsdamer Platz. We are pleased to hear that you enjoyed our convenient location, close to key attractions and with easy access to transportation. Your kind words about the surrounding amenities and the tranquility of your room are truly appreciated. We are glad that you found the balance between convenience and comfort during your stay with us. It would be a pleasure to welcome you back on your next visit to Berlin. The city indeed offers a rich tapestry of architecture, history, and cultural landmarks. Warm regards, Novotel Suites Berlin City Potsdamer Platz

well located

Customer review rating 3.0/5

K M. Friends - Confirmed reviews ALL

Disappointed for marathon runner there was no porridge for breakfast and no pasta for dinner. Other Novotel always put something on for Marathon runners on the weekend of a major marathon. Being a 3star it was very expensive so excepted a little more as above for a major weekend of Marathon running The Bar man on Sunday 29th was great

Dear Mr. M., Thank you for sharing your feedback. We regret to hear about your disappointment regarding the breakfast and dinner options during your stay. We appreciate your suggestion regarding special arrangements for marathon runners and will take this into consideration. We strive to provide a comfortable experience for all our guests and will work on improving in this aspect. We are glad to hear that you had a positive interaction with our bar staff. We hope to welcome you back in the future. Warm regards, Novotel Suites Berlin City Potsdamer Platz

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Other web-users rate our hotel

  • 3,535 reviews 9.5/10 Location
  • 4,292 reviews 7.8/10 Room
  • 2,420 reviews 7.6/10 Service
  • 218 reviews 5.1/10 WiFi
  • 2,530 reviews 7.5/10 Comfort
  • 1,680 reviews 6.2/10 Cleanliness
  • 1,620 reviews 6.4/10 Breakfast
  • 1,050 reviews 3.2/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.