Novotel Suites Berlin City Potsdamer Platz 3.5 stars
Customer review rating (ALL Rating) 4.4/5 2,295 reviews
An ALLSAFE-certified hotel
Drinks and dishes to take away to your suite available 24 hours a day
Free WiFi, flat-screen TV with some Sky channels
Suites measuring 323 sq. ft. (30 m²) with kitchenette and tea and coffee facilities
In the heart of Berlin, close to the business district and cultural center
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
ALLSAFE approved hotel
Anhalter Strasse 2
BUS M29, 248: BUS M29, 248 ANHALTER BAHNHOF
BUS M41: BUS M41 ANHALTER BAHNHOF
NIGHT BUS N29: NIGHT BUS N29 ANHALTER BAHNHOF
S1, S2, S25: S1, S2, S25 ANHALTER BAHNHOF
U2: U2 POTSDAMER PLATZ
U6: U6 KOCHSTRASSE
BERLIN BRANDENBURG AIRPORT At 23km / 14 miles
BERLIN SCHOENEFELD At 20km / 12.43 miles
TEMPELHOFER DAMM At 4.5km / 2.8 miles
HAUPTBAHNHOF At 3.5km / 2.17 miles
Check-in from - Check out up to
Lean back in your comfy chair and live out your passion for travel across five continents. Choose from our wide selection of over 65 drinks and put your travel plans into action at your leisure.
The whole family feels at home in our 3-star Novotel Suites Berlin City Potsdamer Platz. Our 30 m² suites give you plenty of space to work or relax. All 229 rooms were renovated in 2020. Air-conditioned and equipped with modern USB ports, you will find plenty of comfort here. The rooms have a separate WC and are equipped with bathroom and shower.
Our guest reviews
100% genuine reviews from our guestsFind out more
Would have been good without the problems
Customer review rating 2.5/5
Dave Couples - Confirmed reviews ALL
The staff were very helpful but one working lift is not enough for a busy hotel. The room entry card system was not working when we arrived for a member of staff had to come up to the 7th floor to let us in when we wanted to get into our room. It would also have been nice to get a bottle on each day rather than just the first day
This Hotel is in a great loaction with a friendly and appproachable staff who are happy to help.
Customer review rating 4.0/5
Ray Solo - Confirmed reviews ALL
This Hotel is in a great loaction with a friendly and appproachable staff who are happy to help. My Room was cleaned daily with towels and bedding refreshed when required. I have only two negative issues to raise: 1. Only one elevator was operational during my stay, for a seven story building its a lot of walking by stairs. 2. There should be an extra Coffee Machine in the Breakfast area, to help ease with the high demand for morning coffee.
ok, but could be better
Customer review rating 2.0/5
R Families - Confirmed reviews ALL
Good location and room is clean, but unfortunately that is all. We extra booked breakfast, but one day no warm breakfast, no variation in breakfast so for longer stays not good. Told reception about this problem, but their system is down... don't know if we get compensated. Only 1 elevator to serve 7 floors, not efficient to serve many guests (as if not expecting guests?).
well located, nice room, chaotic reception
Customer review rating 3.5/5
Mariela Couples - Confirmed reviews ALL
The room was ok and the location was good, as it was within walking distance of Potsdammer Platz, Checkpoint Charlie and other touristic spots, plus Anhalter station 2min away. The room was clean, spacious and well organised and the bathroom (with the shower and bath separated from the toilet) was very practical. The staff was also very friendly and helpful. The reception however, was very chaotic: the booking system was down, leading to massive queues, there was only one of two elevators working, and it's the same one staff uses to clean the rooms, so it was impossible to access it during the day, as there were massive carts full of blankets, etc, going up and down during a great part of the day. How a hotel this size doesn't have a service elevator is completely baffling.
Dear Mariela, thank you for your stay and the associated evaluation at the Novotel Suites Berlin City Potsdamer Platz. We are pleased that you were mostly satisfied with your experience with us. Nevertheless, we had to recognize that in some points we could not fully convince you of our efforts to offer you the best possible amenity. Unfortunately, the unexpected total breakdown of our computer systems happened during your. Our teams did their best, however, in this state of emergency it was not enough and unfortunately there were delays and inconveniences for our valued guests. The situation with the lift is unfortunately more than difficult for us too, please excuse us very much. We are trying hard to get the required spare part and hope that the damage will be repaired as soon as possible. We will do our best to continue to improve in this area and prove it on your next visit. Sincerely, Your Novotel Suites Team
Good location with opportunities
Customer review rating 2.5/5
Frequent T. Families - Confirmed reviews ALL
Site is in a good location just off Potsdamer Platz with nearby public transport access. Rooms are spacious and well equipped. The step into the bathroom cell is a bit tricky at nights. Unfortunately, during our stay two elevators were broken and electricity had to be switched off on one morning. Check-in was lengthy and on the backside of the hotel, builders cleaned out a neighboring business, starting at 6:30 in the morning.
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