Thank you very much for choosing ibis Styles Ambassador Seoul Gangnam and for sharing your wonderful feedback. We are delighted to hear that you were impressed with your stay and appreciated the well-maintained condition of our hotel. Your kind words are a great encouragement to our team, and we will continue to do our best to provide a comfortable and pleasant experience for every guest. We look forward to welcoming you again on your next visit to Seoul.

Dear Guest, Thank you for taking the time to share your feedback with us. We are pleased to know that you appreciated our convenient location. However, we sincerely apologize for the inconvenience caused by the ongoing renovation work during your stay, particularly the noise and odor that affected your comfort and breakfast experience. We understand how disappointing this must have been, and we regret that the renovation had such a significant impact on your stay. Your comments have been shared with the relevant teams so that we can continue to minimize disruption to our guests as much as possible. Thank you again for your valuable feedback, and we hope to have the opportunity to welcome you back in the future under more comfortable circumstances. Warm regards,

Dear Valued Guest, Thank you for staying at ibis Styles Ambassador Seoul Gangnam and for taking the time to share your valuable feedback. We are delighted to hear that you were satisfied with our convenient location, comfortable bed, and the convenience store located in the basement. We also appreciate your feedback regarding the availability of additional pillows. We are pleased to know that our team was able to assist you promptly and make your stay more comfortable. Your kind comments regarding our staff are a great encouragement to our entire team. We will continue to do our best to provide attentive service and a comfortable stay tailored to our guests’ needs. Thank you once again for your valuable feedback, and we look forward to welcoming you back in the future. Sincerely, ibis Styles Ambassador Seoul Gangnam

Dear Valued Guest, Thank you for staying at ibis Styles Ambassador Seoul Gangnam and for taking the time to share your valuable feedback. We are delighted to hear that you were satisfied with our convenient location and the cleanliness of the hotel. Your positive comments are a great encouragement to our entire team. We will continue to do our best to provide a clean, comfortable, and pleasant stay for all our guests. Thank you once again for your kind review, and we look forward to welcoming you back in the future. Sincerely, ibis Styles Ambassador Seoul Gangnam

Dear Valued Guest, Thank you for staying at ibis Styles Ambassador Seoul Gangnam and for taking the time to share your detailed and valuable feedback. We are delighted to hear that you were satisfied with our renovated room, cleanliness, convenient location, and the variety of quality Korean restaurants nearby. We also truly appreciate your positive comments regarding our Wi-Fi, sustainability efforts, and ongoing improvements to our facilities. At the same time, we sincerely apologize for the inconvenience caused by the ongoing restaurant renovation. We are especially grateful for your understanding and for your positive anticipation of the hotel once the renovation is completed. We also appreciate your candid feedback regarding your check-in experience. We regret that the service provided upon arrival did not appear as professional and confident as expected. Your comments will help us further improve the consistency and quality of our guest service. Your feedback regarding the differences in booking rates is also appreciated and will be taken into consideration as valuable feedback from an ALL Gold member. Thank you once again for your understanding, your high rating, and your recommendation of our hotel. We will continue striving to provide an even more comfortable and polished experience, and we look forward to welcoming you back after our renovations are completed. Sincerely, ibis Styles Ambassador Seoul Gangnam

Dear Valued Guest, Thank you for staying at ibis Styles Ambassador Seoul Gangnam and for taking the time to share your valuable feedback. We are delighted to hear that you enjoyed a comfortable night’s sleep and were satisfied with the cleanliness and freshness of your room throughout your stay. At the same time, we sincerely apologize that the food was not served at an appropriate temperature. We understand that warm dishes should be served and maintained at the proper temperature, and we appreciate you bringing this matter to our attention. Your feedback will be shared with the relevant team to help us improve our breakfast service. Thank you once again for your positive comments as well as your constructive feedback. We will continue to work hard to provide an even more comfortable and satisfying experience on your next visit. Sincerely, ibis Styles Ambassador Seoul Gangnam

Dear Guest, Thank you very much for taking the time to share your kind feedback. We are delighted to know that you enjoyed our convenient location, clean room, and the helpful service provided by our team. Your kind words are a great encouragement to all of us. It was a pleasure welcoming you to ibis Styles Ambassador Seoul Gangnam, and we sincerely look forward to having the opportunity to welcome you back for another enjoyable stay in the near future. Sincerely,

Thank you for taking the time to share your kind review. We are delighted to hear that you enjoyed our convenient location and had a pleasant stay with us. Your positive comments mean a great deal to our team. We look forward to welcoming you back and providing you with another enjoyable experience on your next visit. Best Regards,

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Dear Guest, Thank you for taking the time to share your feedback with us. We are pleased to hear that you had an overall good stay. However, we sincerely apologize for the inconvenience caused by the construction noise during the daytime. As part of our ongoing renovation to provide a better environment for our guests, construction work is currently taking place. We understand that the noise affected your comfort, and we are truly sorry for the disruption. Your feedback has been shared with the relevant team, and we will continue to make every effort to minimize any inconvenience to our guests during this period. We truly appreciate your understanding and hope to welcome you back for a much more comfortable stay in the future. Kind regards,

Dear Guest, Thank you for taking the time to share your valuable feedback. We are delighted to hear that you enjoyed the comfort of our bed, pillows, and blankets, and that our blackout curtains helped you have a restful stay. We sincerely apologize for the inconvenience caused by the construction noise and the internet connection speed. Your comments have been shared with the relevant teams as we continue working to improve our facilities and guest experience. We truly appreciate your understanding and hope to have the opportunity to welcome you back for an even more comfortable stay. Kind regards, ibis Styles Ambassador Seoul Gangnam

Dear Guest, Thank you very much for taking the time to share your feedback regarding your stay. First and foremost, please accept our sincere apologies for the inconvenience caused by the construction noise, which prevented you from enjoying a comfortable and restful stay. We are deeply sorry to learn that the drilling work began as early as 8:00 a.m. and caused significant disturbance. Although the construction was taking place on the first floor, we sincerely regret that the noise carried up to your room on the fourth floor and negatively affected your overall experience. Your comments have been shared with the relevant departments so that we can strengthen noise control measures and improve guest communication during future construction work. Once again, we sincerely apologize that your stay did not meet your expectations and left you disappointed. We will continue to do our utmost to provide a more comfortable environment and a more satisfying experience for all our guests. Thank you again for your valuable feedback.

Dear Guest, Thank you very much for your wonderful review. We are delighted to hear that you enjoyed our quiet and comfortable room, convenient location, and breakfast. We're especially happy that you loved our waffle croissants—they're one of our guests' favorites! Your recommendation means a lot to us, and we truly appreciate your kind words. We look forward to welcoming you back to ibis Styles Ambassador Seoul Gangnam for another enjoyable stay. Kind regards, ibis Styles Ambassador Seoul Gangnam

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Dear Guest, Thank you for taking the time to share your detailed feedback with us. We sincerely apologize for the inconvenience caused by the renovation noise during your stay. We also regret that the renovation information was not communicated clearly at the time of your reservation through Accor. We understand how frustrating this must have been, especially during a longer stay. We are equally sorry to learn that our service did not consistently meet your expectations. While we are pleased that a few of our team members were able to provide friendly and helpful service, it is disappointing to know that your overall experience was not consistently warm and attentive. Your comments have been shared with the relevant departments, and we will continue to strengthen staff training to ensure every guest receives the same high standard of hospitality. Thank you once again for your honest feedback. We truly value your comments and will use them to improve both our communication and service. We hope to have the opportunity to welcome you again and provide you with a much better experience. Kind regards,

Dear Valued Guest, Thank you very much for choosing ibis Styles Ambassador Seoul Gangnam and for sharing your wonderful review. We are delighted to know that you enjoyed your stay and that our newly renovated room provided a comfortable, stylish, and clean environment. It is also our pleasure to hear that you were satisfied with your complimentary room upgrade and late check-out as an ALL member. We are especially pleased that our convenient Gangnam location helped make your trip more enjoyable and hassle-free. Your kind words encourage our team to continue delivering memorable experiences to all our guests. We sincerely look forward to welcoming you back on your next visit to Seoul. Warm regards,

Dear Guest, Thank you for sharing your wonderful feedback. We are delighted to hear that everything met your expectations and that our team’s friendly service contributed to an enjoyable stay. Your kind words are truly appreciated and serve as great encouragement to all of us. We look forward to welcoming you back to ibis Styles Ambassador Seoul Gangnam in the near future. Kind regards,

Dear Guest, Thank you for taking the time to share your wonderful feedback. We are delighted to hear that you enjoyed our convenient location, the nearby coffee shops, and the CU convenience store within the hotel. We are also pleased that the airport bus stop's proximity, the cleanliness of your room, and the comfort provided by our air conditioning contributed to a pleasant stay. Your kind words are greatly appreciated and will be shared with our team. We are thrilled to know that you had a great stay with us. We look forward to welcoming you back to ibis Styles Ambassador Seoul Gangnam in the near future. Warm regards,

Dear Guest, Thank you for your wonderful review. We are delighted to hear that you enjoyed your stay and found our team helpful, your room clean, and our location convenient. We are also pleased that the convenience store on the ground floor added to your comfort during your visit. Your kind words mean a great deal to us, and we truly appreciate you choosing ibis Styles Ambassador Seoul Gangnam. We only wish you could have stayed longer as well, and we look forward to welcoming you back for another enjoyable stay in the near future. Sincerely, ibis Styles Ambassador Seoul Gangnam