ibis Styles Ambassador Seoul Gangnam 3 stars

Customer review rating (ALL Rating) 4.3/5 920 reviews

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ibis Styles Ambassador Seoul Gangnam - Image 1
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431, Samseong-ro, Gangnam-gu, 06195 SEOUL, South Korea

Description

Hotel extras

  • Convenient location in the heart of Gangnam district near Coex with easy access to the airport

  • 317 modern rooms and 2 meeting rooms with high quality conferencing facilities

  • Business corner at the lobby and free WIFI service throughout the hotel

  • Garden Lounge on 15th floor Specialized for the guests in Superior Business Room

Our accommodation(s)

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Hotel location

ibis Styles Ambassador Seoul Gangnam

431, Samseong-ro, Gangnam-gu
06195 SEOUL
South Korea

GPS:37.505184, 127.057144

Telephone
Fax +82 2-3454-1946

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

FRESH 365 DINING

Located on the second floor of Ibis Style Ambassador Seoul Gangnam, Fresh 365 Dining offers trendy menus featuring extra-fresh ingredients, heart-warming taste, and sincerely attentive service.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  920 reviews

TripAdvisor Rating  4.5/5  589 reviews

Excellent position

Customer review rating 5.0/5

Elaine J. Business - Confirmed reviews ALL

The hotel is located in an excellent position, especially for Coex. An easy walk, plus all the shopping centres nearby. Great service from all the staff. Good breakfast.

Need to upgrade training service or add extra staff

Customer review rating 2.0/5

Franky A. Families - Confirmed reviews ALL

From the moment we arrive the room is already wrong as i requested long time before that we need connecting room. The staff quiet ok to communicate but i think the hotel is lack of staff

Dear Franky A., Thank you for taking the time to tell us about your experience at the ibis Styles Ambassador Seoul Gangnam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are going to train our new staff to provide the best guest service. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good stay, always made better with my favorite front desk agent

Customer review rating 4.5/5

Peter L. Solo - Confirmed reviews ALL

Another nice stay. I was checked-in by a new trainee and her English was very good. Elena, my favorite front desk agent, also helped check me in. She remembered my room preferences which is always appreciated. I rarely have breakfast but I did this time around. Breakfast staff was very nice. And I always appreciate the housekeepers. They are kind and always give me the items I request.

Dear Peter L., We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Seoul Gangnam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 4.0/5

Ce Business - Confirmed reviews ALL

Good for solo traveller

Dear Chalerm E., We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Seoul Gangnam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good location & breakfast

Customer review rating 4.0/5

W. Business - Confirmed reviews ALL

Good location, good breakfast. Housekeeping seems not very conscientious because I found hair not cleared in bathroom, even after second day.

Dear Hao W., Thank you for taking the time to tell us about your experience at the ibis Styles Ambassador Seoul Gangnam. I am sorry that your experience did not meet your expectations. We are going to do deeper room inspection after having the room cleaned to prevent hygienical problem on the rooms. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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Other web-users rate our hotel

  • 952 reviews 8.9/10 Location
  • 914 reviews 5.7/10 Room
  • 688 reviews 8.7/10 Service
  • 31 reviews 5.3/10 WiFi
  • 362 reviews 7.4/10 Cleanliness
  • 293 reviews 8.8/10 Breakfast
  • 284 reviews 5.4/10 Vibe
  • 41 reviews 4.8/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.