ibis Styles Ambassador Seoul Gangnam 3 stars

Customer review rating (ALL Rating) 4.3/5 833 reviews

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ibis Styles Ambassador Seoul Gangnam - Image 1
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431, Samseong-ro, Gangnam-gu, 06195 SEOUL, South Korea

Description

Hotel extras

  • Convenient location in the heart of Gangnam district near Coex with easy access to the airport

  • 317 modern rooms and 2 meeting rooms with high quality conferencing facilities

  • Business corner at the lobby and free WIFI service throughout the hotel

  • Garden Lounge on 15th floor Specialized for the guests in Superior Business Room

Our accommodation(s)

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Hotel location

ibis Styles Ambassador Seoul Gangnam

431, Samseong-ro, Gangnam-gu
06195 SEOUL
South Korea

GPS:37.505184, 127.057144

Telephone
Fax +82 2-3454-1946

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

FRESH 365 DINING

Located on the second floor of Ibis Style Ambassador Seoul Gangnam, Fresh 365 Dining offers trendy menus featuring extra-fresh ingredients, heart-warming taste, and sincerely attentive service.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  833 reviews

TripAdvisor Rating  4.5/5  919 reviews

Certificate of excellence 2025

Customer review rating 1.5/5

France P. Business - Confirmed reviews ALL

- gym is being renovated and therefore unacceasible, fyi it is December in Seoul, so probably the time of year where you want the gym the most. - some rooms are so outdated - Breakfast was poor - and it keeps getting worse. I was in this hotel 2 months prior and the breakfast was acceptable, not great but ok-ish. This time is was very few choices, less options available, staff who just hoover over you and your plate constantly. FYI the breakfast still costs the same price. - At arrival the person at the reception first told me they couldn't check me in, before even saying hello or inquiring about my booking. I am so used to travel that I responded directly "actually I believe I can." and indeed I could. The staff need to be trained really. - the fact that there are no restaurant opened for dinner is ridiculous. Same for the bar. Especially for being in an area with a lot of business travelers.

Dear France P., Greetings from ibis Styles Ambassador Seoul Gangnam. First of all, please accept our sincere apologies for the experience not meeting your expectations during your stay. We truly appreciate you taking the time to share such detailed feedback, and we take each of your comments very seriously. Please be informed that our fitness center is currently unavailable due to renovation works. We fully understand that this may have caused greater inconvenience, especially considering that December is a time when guests are more likely to wish to use such facilities. We also sincerely apologize for the condition of some rooms not meeting your expectations, as well as for the breakfast quality and menu selection, which you felt had declined compared to your previous stay. This is certainly not the experience we aim to deliver. Your comments regarding the breakfast operation, menu variety, and staff service attitude have been shared with the relevant departments, and corrective actions including retraining and operational improvements are being implemented. We deeply regret that the breakfast did not feel justified given that the price remains unchanged. Furthermore, we are very sorry that you experienced shortcomings during the check-in process, particularly as a valued Gold member. This matter has been taken seriously, and we will be reviewing our front desk service procedures and staff training to ensure more professional and welcoming service. We also fully understand your disappointment regarding the lack of restaurant and bar operations during the evening. Given the high number of business travelers in the area, we acknowledge your concerns and will internally review our future operational direction. Once again, thank you sincerely for sharing your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with a noticeably improved and more satisfying experience. Kind regards,

Customer review rating 5.0/5

Benya C. Business - Confirmed reviews ALL

Comfortable room.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 4.5/5

Valensia H. Business - Confirmed reviews ALL

Quick review: - Room: clean, comfortable - Sound proof: NO, at all. Somehow, throughout the night I kept hearing water flowing and people boiling water (real people or ?????) - Toilet amenities: so so ; some bottle pumps need repair, I guess - Breakfast: well done - Room service: seriously, none?!

Dear Valensia H., This is ibis Styles Ambassador Seoul Gangnam. Thank you for taking the time to share your valuable feedback. We are glad to hear that you found the room comfortable, but we sincerely apologize for the inconvenience caused by the noise during your stay. The water-flowing sound you mentioned is likely related to the air-conditioning and heating refrigerant system, and we have shared this with our engineering team for immediate inspection. We will also check the condition of the bathroom amenity pumps and replace or repair any items as needed. We are pleased that you enjoyed the breakfast, and we kindly ask for your understanding as in-room dining service is not currently available at our hotel. We will continue to work on improving our services to provide a more comfortable stay. Thank you once again for your valuable comments.

Customer review rating 5.0/5

Jeong W. C. Business - Confirmed reviews ALL

I got an unexpected room upgrade. It was awesome.

Dear Guest, Warm greetings from ibis Styles Ambassador Seoul Gangnam. We are truly delighted to hear that you enjoyed the unexpected room upgrade during your stay. It is always our pleasure to provide a more comfortable and pleasant experience for our guests. Thank you for sharing your feedback, and we look forward to welcoming you back on your next visit. Best regards,

Customer review rating 5.0/5

Giuseppe T. Business - Confirmed reviews ALL

I was in Seoul during Cafe Show Expo. As a regular guest of this hotel, I know it is the best accommodation. It is easy to reach from airport, as you just have to take a bus, and walk a few minutes from Coex bust stop. Coex Expo center is a few minutes' walk from the hotel. The staff is extremely kind, and also very accommodating to my request. As I platinum member, I was granted an early check in and a late check out. And mail response was fast.

Dear Guest, Thank you very much for choosing Ibis Styles Ambassador Seoul Gangnam and for sharing your experience with us. We are delighted to hear that your stay during the Cafe Show Expo was comfortable and convenient. It is wonderful to know that our location, airport limousine access, and proximity to COEX met your expectations. We are especially pleased that our team’s service, as well as the early check-in and late check-out benefits provided as a Platinum member, contributed positively to your stay. We truly appreciate your kind words regarding our staff and the prompt communication. Your continued loyalty means a great deal to us. We look forward to welcoming you back on your next visit to Seoul. Warm regards,

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Other web-users rate our hotel

  • 942 reviews 9/10 Location
  • 916 reviews 5.8/10 Room
  • 722 reviews 8.4/10 Service
  • 11 reviews 9.8/10 WiFi
  • 436 reviews 4.1/10 Comfort
  • 409 reviews 7.1/10 Cleanliness
  • 275 reviews 8.9/10 Breakfast
  • 51 reviews 5.2/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.