ibis Styles Ambassador Seoul Gangnam 3 stars

Customer review rating (ALL Rating) 4.3/5 825 reviews

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431, Samseong-ro, Gangnam-gu, 06195 SEOUL, South Korea

Description

Hotel extras

  • Convenient location in the heart of Gangnam district near Coex with easy access to the airport

  • 317 modern rooms and 2 meeting rooms with high quality conferencing facilities

  • Business corner at the lobby and free WIFI service throughout the hotel

  • Garden Lounge on 15th floor Specialized for the guests in Superior Business Room

Our accommodation(s)

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Hotel location

ibis Styles Ambassador Seoul Gangnam

431, Samseong-ro, Gangnam-gu
06195 SEOUL
South Korea

GPS:37.505184, 127.057144

Telephone
Fax +82 2-3454-1946

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

FRESH 365 DINING

Located on the second floor of Ibis Style Ambassador Seoul Gangnam, Fresh 365 Dining offers trendy menus featuring extra-fresh ingredients, heart-warming taste, and sincerely attentive service.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  825 reviews

TripAdvisor Rating  4.5/5  922 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Ongsri S. Friends - Confirmed reviews ALL

I received free upgrade room on arrival day. It was impressed. The room is quite spacious and well clean.

Dear Ongsri S., Thank you very much for taking the time to share your kind feedback. We are delighted to hear that you were impressed with the complimentary room upgrade upon arrival, and that you found the room spacious, clean, and comfortable. Your positive comments are truly appreciated and serve as great encouragement to our team. We look forward to welcoming you again and providing you with another pleasant stay in the future. Warm regards,

Customer review rating 4.0/5

Kamy S. S. Families - Confirmed reviews ALL

Easy to find the hotel. Just take the Incheon Airport ➡️ Seoul-Gangnam COEX City Airport 6103 bus. Get off at the Grand Intercontinental Hotel walk a few (3-4) blocks, once you reach the POSCO HQ turn left and you’ll see the ibis Styles Hotel.checking in is very simple and easy. Rooms maybe a tad small and needs a little upgrading, but overall it’s fine. Unless, of course, you’re very picky and wants bigger space. Then might I suggest you stay in the Grand Intercontinental Hotel 😅😂. Lots of restaurants, supermarket, bakeshop and convenient stores. A few Olive Young stores, if you’re into beauty products. The staffs are very efficient and courteous. Has a good command of English so communication is a breeze. One thing though, bring your toothbrush and toothpaste if you don’t want to pay KRW1000 or roughly 80 cents US. The inly negative I think is when you’re joining a tour and the meeting place is in Myeongdong. If that’s the case, you can stay ibis Styles Myeongdong. 😅

Dear Guest, Thank you very much for taking the time to share such a detailed and thoughtful review of your stay with us. We are delighted to hear that you found our hotel easy to locate and that the airport limousine bus route and nearby landmarks were helpful during your arrival. It is also great to know that you experienced a smooth check-in process and found our team efficient, courteous, and comfortable communicating in English. We appreciate your honest feedback regarding the room size and facilities. As an ibis Styles property, we aim to offer a practical and comfortable stay in a prime location, and we are glad to hear that overall you found your stay satisfactory. Your light-hearted comparison and recommendation for guests seeking larger spaces made us smile. Thank you as well for highlighting the surrounding area with its many dining, shopping, and convenience options, including beauty stores. Regarding the toothbrush and toothpaste, we appreciate your understanding, as this follows local environmental regulations. We also value your comment about tour meeting points in Myeongdong, which will certainly be helpful information for future travelers when choosing their accommodation. Once again, thank you for staying with us and for sharing your experience. We truly hope to welcome you back to ibis Styles Ambassador Seoul Gangnam on your next visit to Seoul. Warm regards, Front Office Team ibis Styles Ambassador Seoul Gangnam

Customer review rating 5.0/5

Peter L. Business - Confirmed reviews ALL

Good. Always a pleasure staying here. Sad to here my favorite front desk agent is leaving. It was her last day.

Dear Peter L., Greetings from the Front Desk at ibis Styles Ambassador Seoul Gangnam. First of all, we sincerely thank you for always choosing to stay with us and for taking the time to share your kind and thoughtful message. The staff member you mentioned, Denisa, completed her last working day while warmly remembering guests like yourself, and she is a colleague who will remain fondly remembered by all of us as well. While we truly share your sense of regret, your words of support and encouragement will surely mean a great deal to her. Please rest assured that all remaining team members will continue to serve you with the same level of care and dedication. We look forward to welcoming you again and will do our utmost to ensure that your next stay with us is just as comfortable and enjoyable. Should you require any assistance at any time, please do not hesitate to contact us. Thank you once again.

Customer review rating 1.5/5

France P. Business - Confirmed reviews ALL

- gym is being renovated and therefore unacceasible, fyi it is December in Seoul, so probably the time of year where you want the gym the most. - some rooms are so outdated - Breakfast was poor - and it keeps getting worse. I was in this hotel 2 months prior and the breakfast was acceptable, not great but ok-ish. This time is was very few choices, less options available, staff who just hoover over you and your plate constantly. FYI the breakfast still costs the same price. - At arrival the person at the reception first told me they couldn't check me in, before even saying hello or inquiring about my booking. I am so used to travel that I responded directly "actually I believe I can." and indeed I could. The staff need to be trained really. - the fact that there are no restaurant opened for dinner is ridiculous. Same for the bar. Especially for being in an area with a lot of business travelers.

Dear France P., Greetings from ibis Styles Ambassador Seoul Gangnam. First of all, please accept our sincere apologies for the experience not meeting your expectations during your stay. We truly appreciate you taking the time to share such detailed feedback, and we take each of your comments very seriously. Please be informed that our fitness center is currently unavailable due to renovation works. We fully understand that this may have caused greater inconvenience, especially considering that December is a time when guests are more likely to wish to use such facilities. We also sincerely apologize for the condition of some rooms not meeting your expectations, as well as for the breakfast quality and menu selection, which you felt had declined compared to your previous stay. This is certainly not the experience we aim to deliver. Your comments regarding the breakfast operation, menu variety, and staff service attitude have been shared with the relevant departments, and corrective actions including retraining and operational improvements are being implemented. We deeply regret that the breakfast did not feel justified given that the price remains unchanged. Furthermore, we are very sorry that you experienced shortcomings during the check-in process, particularly as a valued Gold member. This matter has been taken seriously, and we will be reviewing our front desk service procedures and staff training to ensure more professional and welcoming service. We also fully understand your disappointment regarding the lack of restaurant and bar operations during the evening. Given the high number of business travelers in the area, we acknowledge your concerns and will internally review our future operational direction. Once again, thank you sincerely for sharing your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with a noticeably improved and more satisfying experience. Kind regards,

Customer review rating 5.0/5

Benya C. Business - Confirmed reviews ALL

Comfortable room.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

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Other web-users rate our hotel

  • 924 reviews 9.1/10 Location
  • 910 reviews 5.7/10 Room
  • 733 reviews 8.5/10 Service
  • 12 reviews 9.8/10 WiFi
  • 428 reviews 4/10 Comfort
  • 412 reviews 7.2/10 Cleanliness
  • 279 reviews 8.7/10 Breakfast
  • 51 reviews 5.8/10 Wellness Area

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