Name: ibis Styles Ambassador Seoul Gangnam | AccorHotels - ALL
Address: 431, Samseong-ro, Gangnam-gu, SEOUL, 06195, KR
Telephone: +82230118888
Rating: 4.3

ibis Styles Ambassador Seoul Gangnam

Design economy hotel, open to creative minds

ibis Styles Ambassador Seoul Gangnam is an economy hotel, delivering high class service and ensuring complete customer satisfaction. The hotel is very close to COEX Exhibition Center, with 317 rooms, a restaurant, bar, and meeting rooms with business centre. You won't miss your fitness routines during your stay, as the hotel is equipped with a free gym. Fresh 365 Dining restaurant in the hotel.

Located on the south bank of Han river, Gangnam is a bustling business district in the day filled with skyscraper buildings but with the dimming daylight, the streets come in full glory with neon signages, tempting you to explore Seoul's nightlife! South Korea is an East Asian country that on one side, boasts iconic cities like Seoul and Busan, and on the other, has beautiful countryside full of colorful cherry trees. Visit to explore many Ancient Buddhist temples and other historic places.

Coex Mall / COEX Convention Center (545 yards). Hyundai Department Store (330 yards)

With its ideal location in the Gangnam district of central Seoul, it allows our guests to stay at the city's most convenient location, perfect condition for those visiting for business purpose and leisure. My team and I are looking forward to serving you.

Hotel Management

Hotel extras

Convenient location in the heart of Gangnam district near Coex with easy access to the airport
317 modern rooms and 2 meeting rooms with high quality conferencing facilities
Business corner at the lobby and free WIFI service throughout the hotel
Garden Lounge on 15th floor Specialized for the guests in Superior Business Room

Our accommodation(s)

Room

Superior Room with 1 double bed

2 pers. max
19 m² / 204 sq ft

Bedding 1 x Double bed(s)
Views: City View

See availabilities

Room

Superior Room with 2 single beds

2 pers. max
20 m² / 215 sq ft

Bedding 2 x Twin bed(s)
Views: City View

See availabilities

Room

Standard 1 Double Bed

3 pers. max
20 m² / 215 sq ft

Bedding 1 x Queen size bed(s)
Views: City View

See availabilities

Room

Standard Twin Beds

3 pers. max
19 m² / 204 sq ft

Bedding 2 x Twin bed(s)
Views: City View

See availabilities

Room

Deluxe Room with 1 double bed

2 pers. max
19 m² / 204 sq ft

Bedding 1 x Double bed(s)

See availabilities

Room

Deluxe Room with 2 single beds

2 pers. max
20 m² / 215 sq ft

Bedding 1 x Twin bed(s)

See availabilities

Room

Korean style traditional room-Ondol

2 pers. max
18 m² / 193 sq ft

Bedding 1 x Double bed(s)
Views: City View

See availabilities

Suite

Superior Suite with 1 Double Bed

3 pers. max
55 m² / 592 sq ft

Bedding 1 x Double bed(s)
Views: City View
Most of the accommodation: Corner Room

See availabilities

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Hotel location

ibis Styles Ambassador Seoul Gangnam

431, Samseong-ro, Gangnam-gu
06195 SEOUL
South Korea

GPS:37.505184, 127.057144

+82 2-3011-8888

+82 2-3454-1946

SAMSEONG STATION

Railway station

Access: 500 m / 0.31 mi 7 min walk / 2 min drive

SEOLLEUNG STATION

Railway station

Access: 700 m / 0.43 mi 9 min walk / 2 min drive

SEOLLEUNG

Railway station

Access: 800 m / 0.5 mi 13 min drive

MEGABOX COEX

Entertainment/theatre district

Access: 500 m / 0.31 mi 7 min walk / 2 min drive

COEX AQUARIUM

Aquarium

Access: 500 m / 0.31 mi 7 min walk / 2 min drive

LOTTE WORLD JAMSIL

Amusement park

Access: 5 km / 3.11 mi 1 hrs walk / 15 min drive

SEOKCHON LAKE

Lake

Access: 5 km / 3.11 mi 1 hrs walk / 15 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Car park
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property

FRESH 365 DINING

Located on the second floor of Ibis Style Ambassador Seoul Gangnam, Fresh 365 Dining offers trendy menus featuring extra-fresh ingredients, heart-warming taste, and sincerely attentive service.

Meetings & Events

Number of Meeting Room: 2
Surface of the largest room: 44 m² / 473.612 sq ft
Maximum seats capacity: 20
Maximum capacity for banquets: 0

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.3/5 869 reviews

Hyun J. S. Business - 3/30/2026 Confirmed reviews ALL

overall it was good but may not be competitive depending on the pricing-- i.e., I'm willing to pay a bit more for a better experience.

Dear Hyun J. S., Warm greetings from ibis Styles Ambassador Seoul Gangnam. Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that your overall experience was positive. At the same time, we truly appreciate your honest comment regarding pricing and value. Your feedback is very important to us, as it helps us better understand our guests’ expectations and continuously improve our overall offering. We will take your comments into careful consideration as we strive to enhance both our service quality and overall guest experience. We sincerely hope to have another opportunity to welcome you back and provide an even more satisfying stay in the future. Sincerely,

Shangshang D. Business - 3/29/2026 Confirmed reviews ALL

Dear ibis Customer Service Team, Accor ID: 30…07SI I am writing to formally raise a complaint regarding the disappointing service and overall experience during my stay at ibis Styles Ambassador Seoul Gangnam from 18 to 25 March (Room 1502). On the evening of 22 March, I attempted to use the hotel’s self-service laundry facilities. Due to language barriers, I sought assistance from a staff member but was not informed that detergent was required, resulting in a full wash cycle without detergent. This caused unnecessary inconvenience and wasted time. When I attempted to run the wash again, the machine repeatedly rejected my card. Staff attributed this to a “bank issue” without proper investigation. I then spent over 30 minutes calling my UK bank internationally, only to confirm that my card was functioning normally. At that point, I was left in a highly distressing situation: all of my clothes had been soaked in the machine, I was wearing only a bathrobe, it was already 22:20, with temperatures at 6°C outside, and I had an early business commitment the next morning. I politely requested assistance from the duty manager, Mr. Jay Hong, asking whether cash could be accepted and the payment processed on my behalf. This was a reasonable request under the circumstances. However, this request was refused. Instead, I was advised to leave the hotel in a bathrobe and find an external laundromat. I found this response entirely lacking in empathy and professionalism, and not reflective of the level of service expected from an international hotel brand. After further unsuccessful attempts with a second bank card, I ultimately sought help from a nearby convenience store (CU), where a staff member kindly assisted me within minutes—resolving an issue that hotel staff had been unable or unwilling to address for over an hour. As a result of this prolonged situation, I did not finish washing and drying my clothes until 00:40 past midnight, which significantly disrupted my rest before an early business commitment the following morning. In addition, throughout my stay, there was a persistent loud noise from the water pipes in the room, which significantly disrupted my rest and impacted my overall comfort. This experience reflects multiple service failures, including: Inadequate staff guidance leading to avoidable issues Failure to investigate or resolve a likely equipment problem Lack of support and flexibility from the duty manager in a difficult situation Missed opportunity for basic service recovery Room maintenance issues affecting guest comfort As a frequent international traveller, I chose ibis expecting a consistent standard of reliability and customer care. Unfortunately, this experience fell significantly short of those expectations. Given the inconvenience, distress, and disruption caused, I would appreciate it if you could review this case and offer an appropriate gesture of goodwill, whether in the form of a partial refund, loyalty points, or other compensation. I would also appreciate a response outlining how these issues will be addressed to prevent similar experiences for future guests. Thank you for your attention, and I look forward to your reply. Yours sincerely, S D.

Frederick B. Couples - 3/27/2026 Confirmed reviews ALL

We spent a week on the 15th floor. Generally quiet. Room service did an outstanding job every day. Room was a little tight, but fully functional. Bed was comfortable.

Dear Frederick B., Warm greetings from ibis Styles Ambassador Seoul Gangnam. Thank you very much for sharing your kind feedback following your recent stay with us. We are delighted to hear that you enjoyed a generally quiet environment on the 15th floor and that our housekeeping team provided outstanding service throughout your stay. Your kind words will certainly be shared with the team as great encouragement. We are also pleased to know that you found the room comfortable and well-equipped, despite the compact size. We truly appreciate your feedback and look forward to welcoming you again in the near future. Sincerely,

Peter L. Business - 3/25/2026 Confirmed reviews ALL

It's a great stay.

Dear L., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Kelvin W. K. T. Families - 3/23/2026 Confirmed reviews ALL

Short holiday with family. Booked for 4 nights. Good location, refurbished room on 15th floor and good facilities - gym, laundry, convenience store.

Dear Kelvin W. K. T., Warm greetings from ibis Styles Ambassador Seoul Gangnam. We are delighted to hear that you had a pleasant stay and enjoyed your valuable time with your family. Thank you for your kind comments regarding our location, room, and various facilities. We will continue striving to provide a more comfortable and enjoyable stay for all our guests. Thank you once again for your feedback, and we sincerely look forward to welcoming you again. Sincerely,