ibis Styles Ambassador Seoul Gangnam 3 stars

Customer review rating (ALL Rating) 4.3/5 884 reviews

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Description

Hotel extras

  • Convenient location in the heart of Gangnam district near Coex with easy access to the airport

  • 317 modern rooms and 2 meeting rooms with high quality conferencing facilities

  • Business corner at the lobby and free WIFI service throughout the hotel

  • Garden Lounge on 15th floor Specialized for the guests in Superior Business Room

Our accommodation(s)

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Hotel location

ibis Styles Ambassador Seoul Gangnam

431, Samseong-ro, Gangnam-gu
06195 SEOUL
South Korea

GPS:37.505184, 127.057144

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

FRESH 365 DINING

Located on the second floor of Ibis Style Ambassador Seoul Gangnam, Fresh 365 Dining offers trendy menus featuring extra-fresh ingredients, heart-warming taste, and sincerely attentive service.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  884 reviews

Customer review rating 5.0/5

Kaihua L. Business - Confirmed reviews ALL

Clean rooms and a fantastic environment. The breakfast was delicious with plenty of options. it just a bit far away to the subway. Other than that, everything was perfect!

Dear Guest, Thank you very much for sharing your wonderful feedback with us. We are delighted to hear that you enjoyed our clean rooms, breakfast, and overall atmosphere. Your kind compliments truly encourage our team. We also appreciate your comment regarding the distance to the subway station. We will continue striving to provide a more convenient and comfortable stay for all our guests. We sincerely look forward to welcoming you back again soon. Sincerely, ibis Styles Ambassador Seoul Gangnam

Customer review rating 3.5/5

Cheyenne S. Families - Confirmed reviews ALL

The lobby of this hotel is very nice. Our room on the 7th floor is in desperate need of a makeover. The wall paper is starting to peel, the carpet is gross and pulling away from the baseboards and the air condisioner doesn't go below 25°C no matter what you set it at - it was hot in the room! The bed and pillows are comfortable and the bathroom was small but nice.

Dear Guest, Thank you very much for sharing your detailed feedback regarding your recent stay with us. We are pleased to hear that you found our lobby welcoming and that you were satisfied with the comfort of the bed and pillows, as well as the bathroom. However, we sincerely apologize for the inconvenience caused by the condition of your room. Your comments regarding the peeling wallpaper, carpet condition, and air conditioning have been noted with great concern. This is certainly not the standard we strive to provide, and we have shared your feedback with our maintenance and housekeeping teams for immediate review and corrective action. We truly appreciate you bringing these matters to our attention, as it helps us improve our facilities and overall guest experience. We hope to have the opportunity to welcome you again and provide you with a much more comfortable stay in the future. Sincerely, ibis Styles Ambassador Seoul Gangnam

Customer review rating 4.5/5

Ankur V. Families - Confirmed reviews ALL

Stayed for 3 nights in two rooms and had a great time. The grocery shop and laundry were good additions. Wish the restaurant and bar were open for dinner too. Didn’t experience the cinema though it was a very unique addition

Dear Guest, Thank you for staying with us for three nights and sharing your experience. We are glad to hear that you had an enjoyable stay and appreciated the convenience of our grocery shop and laundry facilities, as well as our great location, modern rooms, and helpful staff. We also appreciate your feedback regarding the restaurant and bar operating hours for dinner service. Your comment has been shared with the relevant team for future improvement. We are pleased that you found the cinema to be a unique addition, even though you did not have the chance to experience it this time. We hope to have the opportunity to welcome you back again for an even more complete experience on your next visit. Sincerely, ibis Styles Ambassador Seoul Gangnam

Customer review rating 5.0/5

Daria L. Solo - Confirmed reviews ALL

Well located, comfortable bed, nice breakfast.

Dear Guest, Warm greetings from ibis Styles Ambassador Seoul Gangnam. Thank you very much for sharing your valuable feedback with us. We are delighted to hear that you enjoyed our convenient location, comfortable room, and breakfast during your stay. However, we sincerely regret that our service and the recognition of your ALL Accor membership did not meet your expectations. This is certainly not the experience we strive to provide, especially for our valued Platinum members. Your feedback has been shared with our team for immediate review and improvement. We truly appreciate your comments, as they help us enhance our service quality. We hope to have another opportunity to welcome you back and provide you with a more satisfying and personalized experience. Sincerely, ibis Styles Ambassador Seoul Gangnam

Customer review rating 3.0/5

Youngmi P. Business - Confirmed reviews ALL

Recommended - renovation of the room, the room is quite old and below average of the standard of ibis Style global - window cleaning, it was terribly dirty and I could barely see outside

Dear Ms. P., Warm greetings from ibis Styles Ambassador Seoul Gangnam. Thank you for taking the time to share your feedback with us. We are pleased to know that you appreciated our location. However, we sincerely apologize for the inconvenience caused by the condition of the room, particularly regarding the window cleanliness and overall maintenance, which did not meet your expectations. We also regret to hear that your experience did not align with the standards you expect from ibis Styles properties. Your comments have been shared with the relevant departments, and we are reviewing them carefully to improve both our room condition and service quality. Please be assured that we are continuously working on maintaining and upgrading our facilities to provide a more comfortable stay for our guests. We truly value your feedback and hope to have another opportunity to welcome you back with a much-improved experience. Sincerely, ibis Styles Ambassador Seoul Gangnam

Other web-users rate our hotel

  • 904 reviews 9.1/10 Location
  • 916 reviews 6.4/10 Room
  • 743 reviews 8.8/10 Service
  • 15 reviews 9.9/10 WiFi
  • 434 reviews 7.7/10 Cleanliness
  • 415 reviews 4.5/10 Comfort
  • 266 reviews 8.8/10 Breakfast
  • 59 reviews 6.8/10 Wellness Area

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