Grand Mercure Imperial Palace Seoul 5 stars

Customer review rating (ALL Rating) 4.3/5 973 reviews

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Description

Hotel extras

  • A classic and grand lobby lounge, with hotel rooms featuring charming antique decor

  • Comfortable and modern serviced residence rooms

  • Outdoor swimming pool (open during summer season)

  • Complimentary access to the fitness center for guests (closed on the first Tuesday of each mon

Our accommodation(s)

Hotel location

Grand Mercure Imperial Palace Seoul

640 Eonju-ro, Gangnam-gu
06098 SEOUL
South Korea

GPS:37.5144371, 127.0358267

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  973 reviews

Customer review rating 4.0/5

Markus W. Couples - Confirmed reviews ALL

Overall: location A+ in Gangnam, the hotel is classic, not rundown at all; rooms are clean, staff is very friendly and helpful; breakfast buffet is C- and really really needs improvement, it's completely out of date. Room: spacious room, bathroom with tub; Penhaligon amenities quite amazing (tho I wish they went for bolder options) F&B: Vertuo machine great for coffee;but I drink tea, and tea comes in cheap supermarket teabags, unacceptable flavour water; please use Newby, Kew & Leaf, or some proper brand; breakfast buffet is a big minus: pastries are all frozen really bad quality; fruits ok; live kitchens are good; you need more modern options and massively upgrade your abysmal pastries. Service: I really liked the people, friendly but unobtrusive, helped with restaurant reservations etc; but I could never figure out how to order from the lobby shop, there never was someone working then when I wanted to order a cake ..

Customer review rating 2.5/5

Chris H. Families - Confirmed reviews ALL

Room was exceptionally dusty and old looking despite renovations. It looks like they only cleaned where the eye can see. Bedsheets are rough, stiff and thin. lG stylus was great. Storage space is good. Streams of people blocking the entrance to the lobby to take photos with a Xmas tree made the entry a bit chaotic and distracting.

Customer review rating 5.0/5

Colbert K. Families - Confirmed reviews ALL

We stayed here through Christmas and had an amazing time. The holiday vibe was in full effect in the lobby area with giant Christmas tree, lighting and decor. Everything was in line with the overall antique luxury setting of the hotel. The buffet was an amazing experience. All the staff at the hotel were extremely helpful and polite. They even helped me bring up our Christmas gifts in the middle of the night to put in the room.

Customer review rating 5.0/5

Alexander S. W. C. Couples - Confirmed reviews ALL

Hotel was quite nice, the overall hotel decoration for Christmas was fabulous. The Grand Mercure Imperial Palace Seoul is a luxurious hotel that combines elegance with modern comforts. Located in the heart of Seoul, it offers a perfect blend of convenience and tranquility, making it an ideal choice for us. The rooms are spacious and tastefully decorated, featuring modern amenities such as flat-screen TVs, coffee makers, and complimentary Wi-Fi. The beds are exceptionally comfortable, ensuring a restful night’s sleep. The hotel boasts a wide range of facilities, including a well-equipped fitness center, a luxurious spa, and an indoor swimming pool. The dining options are noteworthy, with multiple on-site restaurants that cater to various culinary tastes, from traditional Korean dishes to international cuisine. The staff at Grand Mercure Imperial Palace are friendly and attentive, always ready to assist with any requests. The check-in process was efficient, and the concierge provided excellent recommendations for local attractions. Situated near subway stations, the hotel offers easy access to the best that Seoul has to offer. It's conveniently located close to popular attractions such as the COEX Mall, Bongeunsa Temple, and the bustling Gangnam district. Overall, the Grand Mercure Imperial Palace Seoul delivers a high-quality hotel experience. With its luxurious accommodations, excellent facilities, and prime location, it’s a superb choice for anyone visiting Seoul. Whether for a short getaway or an extended stay, this hotel is sure to impress.

Customer review rating 4.5/5

Sashvendran P. Business - Confirmed reviews ALL

Perfect without complain.

Other web-users rate our hotel

  • 313 reviews 8.4/10 Location
  • 653 reviews 7/10 Room
  • 736 reviews 7.9/10 Service
  • 13 reviews 6.1/10 WiFi
  • 416 reviews 8.4/10 Vibe
  • 312 reviews 8.2/10 Amenities
  • 201 reviews 6.9/10 Cleanliness
  • 179 reviews 8.9/10 Breakfast

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