At Grand Mercure Imperial Palace Seoul Gangnam, guests experience more than a relaxing stay—they enter an atmosphere of refined artistry and Korean heritage. With over 400 local artworks displayed throughout the hotel, each space becomes a vivid narrative of tradition, craftsmanship, and timeless cultural spirit. Our commitment to showcasing this unique artistic tapestry defines us as a distinguished 5-star hotel in Seoul.
Located in Gangnam, Seoul, the center of business and culture.
Dear Guest, We are delighted to welcome you to Grand Mercure Imperial Palace Seoul. Grand Mercure Imperial Palace Seoul aims to be an "elegant, comfortable premium hotel" under the motto of "Timeless Elegance, Endless Comfort."
Kyle YI, Hotel Management
* The Fitness club (including indoor pool) : Closed on the first Tuesday of every month. ※ The fitness club is available for guests aged 16 and older. ※ The sauna is temporarily closed for renovations until Oct 31. Please find the details at ▶grandmercureimperialpalace.com
Hotel extras
A classic and grand lobby lounge, with hotel rooms featuring charming antique decor
Comfortable and modern serviced residence rooms
Outdoor swimming pool (open during summer season)
Complimentary access to the fitness center for guests (closed on the first Tuesday of each mon
Our accommodation(s)
Book this hotel
Page 1 out of 4, Room 1 :
Deluxe - 1 king size bed
, Room 2 :
Deluxe - 2 super single beds
Room
Deluxe - 1 king size bed
Photo out of - Deluxe - 1 king size bed
Enjoy a restful stay in a Deluxe Room decorated with antique style interiors, featuring a king-size bed and a charming view. Unwind in the bathroom equipped with both a bathtub and a shower. A perfect blend of comfort and timeless elegance awaits.
Enjoy a stay in a Deluxe Room decorated with antique style interiors, featuring two super single size beds and a charming view. Unwind in the bathroom equipped with both a bathtub and a shower. A perfect blend of comfort and timeless elegance awaits.
Photo out of - Deluxe, Panoramic view - 1 king size bed
Experience refined comfort in a Deluxe Room featuring a king-size bed and a sweeping skyline view from the upper floors. Unwind in the bathroom equipped with both a bathtub and a shower. The Room also offers a complimentary minibar.
Photo out of - Deluxe, Panoramic view - 2 super single beds
Experience refined comfort in a Deluxe Room featuring two super single size beds and a sweeping skyline view from the upper floors. Unwind in the bathroom equipped with both a bathtub and a shower. The room also offers a complimentary minibar.
Indulge in elevated comfort in an Executive Room featuring a king-size bed with skyline views, along with a bathroom equipped with both a bathtub and a shower. Guests can enjoy access to the Club Imperial Lounge and Korean-style sauna.
Indulge in elevated comfort in an Executive Room featuring two single-size bed with skyline views, along with a bathroom equipped with both a bathtub and a shower. Guests can enjoy access to the Club Imperial Lounge and Korean-style sauna.
This thoughtfully designed accessible room features a queen-size bed and is laid out to provide ease of movement and comfort for guests with mobility needs. With step-free access, the room ensures a safe stay without compromising on convenience.
Photo out of - Deluxe Suite, Corner - 1 super king size bed
Experience elevated comfort in a Deluxe Suite (Corner) featuring a separate bedroom with a super king size bed, antique style furnishings, and a stunning view from the upper floors. The bathroom includes either a bathtub or a shower.
Photo out of - Deluxe Suite, Duplex - 1 super king size bed
Experience elevated comfort in a Deluxe Suite(Duplex) spread across two levels, featuring a super king size bed, a spacious bathtub, antique style furnishings, and a sweeping skyline view from the highest floor.
Deluxe Suite, Duplex, Ideal for family - 1 super king size bed and 2 single size beds
Photo out of - Deluxe Suite, Duplex, Ideal for family - 1 super king size bed and 2 single size beds
Experience elevated comfort in a Deluxe Suite(Duplex) featuring two separate floors with a super king size bed and two single size beds, a sweeping skyline view from the highest floor. The bathroom includes both a bathtub and a shower.
Views:
City View
Max. number of persons
5
Area
From
56 m²
/
602 sq ft
Bedding
Single bed(s) x2
King size bed(s) x1
Extra bed in room for child on request
Extra bed in room for adult on request
Baby crib on request
Food And Beverage
Food And Beverage Facilities
Coffee/tea making facilities
Mini-refrigerator
Nespresso machine
Free in Room Mineral Water
Mini BarAdditional charge
Bathroom
Bathroom Facilities
Accessible bathroom
Bathroom doors 32 inches wide
Hair dryer in bathroom
Media And Technology
Internet Facilities
High speed internet
Wireless internet in your room
Phone Facilities
Direct dial telephone
Free access with phone card
Voice mail
Tv Facilities
Dedicated Sports Channel beIN Sports
Satellite TV (Bouquet TV Canal+ and Canalsat)
Satellite/cable colour TV
Web TV
64'/163 cm screen
Service And Equipment
Accessibility And Security
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Safe deposit box in room
Security Peephole
Visual alarm for hearing impaired
Comfort Features
Blackout curtain
Hair dryer
Iron
Opening windows
Slippers
Turn Down Services
Electric Facilities
220/240 V AC
Room Services
Automatic wake up call
Operator wake up call
Temperature Air Control
Air Conditioning
Air cooling system
Working Area
Business Desk
5 pers. max
56 m²
/
602 sq ft
Bedding
2 x Single bed(s) and
1 x King size bed(s)
Photo out of - Premier Suite - 1 family king size bed
Experience elevated comfort in a Premier Suite featuring the hotel's largest bed-a rare family king size bed-antique style furnishings, and a sweeping skyline view. The bathroom includes both a bathtub and a shower for added comfort.
Imperial Suite, Duplex - 1 super king size bed, 2 Single bed
Photo out of - Imperial Suite, Duplex - 1 super king size bed, 2 Single bed
Experience elevated comfort in the second-largest signature suite in the hotel, thoughtfully spread across two levels and featuring a super king size bed, antique style furnishings, and a sweeping skyline view from the upper floors.
Views:
City View
Max. number of persons
5
Area
From
129 m²
/
1388 sq ft
Bedding
King size bed(s) x1
Single bed(s) x2
Food And Beverage
Food And Beverage Facilities
Mini-refrigerator
Nespresso machine
Bathroom
Bathroom Facilities
Hair dryer in bathroom
Telephone in bathroom
Media And Technology
Internet Facilities
High speed internet
Phone Facilities
Direct dial telephone
Free access with phone card
Phone with 2 handsets in room
Voice mail
Tv Facilities
Dedicated Sports Channel beIN Sports
Satellite TV (Bouquet TV Canal+ and Canalsat)
Satellite/cable colour TV
Web TV
Service And Equipment
Accessibility And Security
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Safe deposit box in room
Security Peephole
Visual alarm for hearing impaired
Comfort Features
Blackout curtain
Hair dryer
Iron
Opening windows
Slippers
Turn Down Services
Electric Facilities
220/240 V AC
Room Services
Automatic wake up call
Operator wake up call
Temperature Air Control
Air Conditioning
Air cooling system
Working Area
Business Desk
5 pers. max
129 m²
/
1388 sq ft
Bedding
1 x King size bed(s) and
2 x Single bed(s)
Photo out of - Royal Suite - 1 family king size bed
Step into the Royal Suite-the hotel's one and only top-tier accommodation-where timeless grandeur meets refined antique charm. This suite features the largest bed available, two washrooms, a bathtub, and sweeping skyline views from the upper floors.
Photo out of - Residence Deluxe - 1 bedroom with 1 queen bed
Enjoy a recently renovated, apartment-style room featuring a separate bedroom with a queen-size bed, a fully equipped kitchen with a washing machine, a bathroom with both a bathtub and a shower, and a convenient clothing care system.
Residence Deluxe - 1 bedroom with 2 super single beds
Photo out of - Residence Deluxe - 1 bedroom with 2 super single beds
Enjoy a recently renovated, apartment-style room featuring a separate bedroom with two super single-size beds, a fully equipped kitchen with a washing machine, a bathroom with both a bathtub and a shower, and a clothing care system.
Residence Deluxe, Ideal for family - 1 bedroom with 1 queen size bed and 1 single bed
Photo out of - Residence Deluxe, Ideal for family - 1 bedroom with 1 queen size bed and 1 single bed
Enjoy a recently renovated, apartment-style room, featuring a separate bedroom with a queen-size bed and a single bed, a fully equipped kitchen with a washing machine, a bathroom with both a bathtub and a shower, and a clothing care system.
Views:
City View
Max. number of persons
4
Area
From
53 m²
/
570 sq ft
Bedding
Queen size bed(s) x1
Single bed(s) x1
Food And Beverage
Food And Beverage Facilities
Nespresso machine
Bathroom
Bathroom Facilities
Hair dryer in bathroom
Media And Technology
Internet Facilities
High speed internet
Phone Facilities
Direct dial telephone
Free access with phone card
Voice mail
Tv Facilities
Dedicated Sports Channel beIN Sports
Satellite TV (Bouquet TV Canal+ and Canalsat)
Satellite/cable colour TV
Web TV
Service And Equipment
Accessibility And Security
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Safe deposit box in room
Security Peephole
Visual alarm for hearing impaired
Comfort Features
Opening windows
Turn Down Services
Electric Facilities
220/240 V AC
Room Services
Automatic wake up call
Operator wake up call
Temperature Air Control
Air Conditioning
Air cooling system
Working Area
Business Desk
4 pers. max
53 m²
/
570 sq ft
Bedding
1 x Queen size bed(s) and
1 x Single bed(s)
Enjoy a recently renovated, apartment-style room featuring a king-size bed, a fully equipped kitchen with a washing machine, a bathroom with both a bathtub and a shower, and a clothing care system. The open-plan studio evokes a sense of urban charm.
Residence Premier - 1 bedroom with 1 king size bed
Photo out of - Residence Premier - 1 bedroom with 1 king size bed
Enjoy a recently renovated, apartment-style room featuring a separate bedroom with a king-size bed, a dining area, a fully equipped kitchen with a washing machine, a bathroom with both a bathtub and a shower, and a clothing care system.
Residence Premier - 2 bedrooms with 1 king size bed and 2 super single bed
Photo out of - Residence Premier - 2 bedrooms with 1 king size bed and 2 super single bed
Enjoy a apartment-style suite featuring two separate bedrooms-one with a king-size bed, and the other with two super single-size beds. The suite also includes a living room, a fully equipped kitchen with a washing machine, and a clothing care system.
Views:
City View
Max. number of persons
4
Area
From
79 m²
/
850 sq ft
Bedding
Single bed(s) x2
King size bed(s) x1
Extra bed in room for child on request
Extra bed in room for adult on request
Baby crib on request
Food And Beverage
Food And Beverage Facilities
Coffee/tea making facilities
Full kitchen
Kitchen maintenance kit
Microwave
Mini Bar
Refrigerator/freezer
Nespresso machine
Free in Room Mineral Water
Bathroom
Bathroom Facilities
Accessible bathroom
Bathroom doors 32 inches wide
Hair dryer in bathroom
Media And Technology
Internet Facilities
High speed internet
Wireless internet in your room
Phone Facilities
Direct dial telephone
Free access with phone card
Voice mail
Tv Facilities
Dedicated Sports Channel beIN Sports
Satellite TV (Bouquet TV Canal+ and Canalsat)
Satellite/cable colour TV
Web TV
55'/140 cm screen
Service And Equipment
Accessibility And Security
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Safe deposit box in room
Security Peephole
Visual alarm for hearing impaired
Comfort Features
Opening windows
Turn Down Services
Electric Facilities
220/240 V AC
Room Services
Automatic wake up call
Operator wake up call
Temperature Air Control
Air Conditioning
Air cooling system
Working Area
Business Desk
4 pers. max
79 m²
/
850 sq ft
Bedding
2 x Single bed(s) and
1 x King size bed(s)
Page 1 out of 1, Access & Transport 1 :, Access & Transport 2 :
SUSEO STATION
Railway station
Access:
11 km / 6.84 mi1 hrs
39 min walk / 40 min drive
SEOUL STATION (KTX)
Railway station
Access:
11 km / 6.83 mi
GWANGMYEONG STATION
Railway station
Access:
24 km / 14.9 mi
IMPERIAL PALACE SEOUL BUS STOP
Bus stop
Hotel services
Check-in from
-
Check out up to
On site
Swimming pool
Car park
Pets not allowed
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service
ICN
Additional charge
INCHEON AIRPORT
Additional charge
Accessibility
Wheelchair accessible hotel
In hotel
Hotel informations
314 rooms
10 rooms for people with reduced mobility
314 non-smoking rooms
23 floors
Languages spoken at the hotel
English
Japanese
Korean
Chinese Mandarin
100% Non Smoking Property
Laundry / Valet Services
Dry cleaning / Ironing
Wi-Fi
High Speed internet
High Speed WiFi
WiFi at the hotel
WiFi in the communal areas
Air conditioning
Safe deposit box at reception
Safe deposit box at reception
Check In & Check-out facilities
Express check-in
Express check-out
Late Checkout
Concierge
Concierge
Porter
Porter
Currency exchange
Currency exchange
Pets
Pets not allowed
Catering
4 Restaurants
One Bar
Room service
Cold snacks
Hot meals
Breakfast
Buffet
Additional charge
Business
4 Meeting rooms
Business Center
Self service business center
Business center with support staff
Well-being
Outdoor Pool: Seasonal Operation
Outside
On site
FITNESS CLUB
On site
On site
Indoor parking
Private
Parking for a month
Parking for a week
Services & equipment
Valet parking
Electric car recharging units 3,7 kVA
Electric car recharging units 7 kVA
Electric car recharging units 11 kVA
Electric car recharging units 22 kVA
Accessibility
Elevators
Page 1 out of 2, Restaurant 1 :
BUFFET FAMILIA
, Restaurant 2 :
CHEONSAN
BUFFET FAMILIA
Photo out of - BUFFET FAMILIA
An all-day dining buffet restaurant reminiscent of an urban garden, where you can freely enjoy fresh and diverse dishes. Start your day vibrantly with the Grand Mercure Imperial Palace Gangnam breakfast and a rich buffet selection.
Cooking style
International
Capacity
205
Accessibility
Accessible service
640 Eonju-ro, Gangnam-gu, 06098 Seoul, South Korea
An all-day dining buffet restaurant reminiscent of an urban garden, where you can freely enjoy fresh and diverse dishes. Start your day vibrantly with the Grand Mercure Imperial Palace Gangnam breakfast and a rich buffet selection.
CHEONSAN
Photo out of - CHEONSAN
At Cheonsan, modern sophistication meets traditional elegance. Master chefs re-interpret China’s four great cuisines with rich flavors and premium ingredients. Private rooms offer refined dining for business, family gatherings, or special celebrations.
Cooking style
Regional
Capacity
115
Accessibility
Accessible service
640 Eonju-ro, Gangnam-gu, 06098 Seoul, South Korea
At Cheonsan, modern sophistication meets traditional elegance. Master chefs re-interpret China’s four great cuisines with rich flavors and premium ingredients. Private rooms offer refined dining for business, family gatherings, or special celebrations.
CAFÉ DELMAR
Photo out of - CAFÉ DELMAR
At Café Delmar, antique charm meets modern elegance. With chandeliers and classic décor, it offers an oasis-like ambience. Enjoy premium coffee, desserts, and tea in a warm, refined space ideal for meetings, gatherings, or a relaxing break.
Cooking style
Cafe
Capacity
100
Accessibility
Accessible service
640 Eonju-ro, Gangnam-gu, 06098 Seoul, South Korea
At Café Delmar, antique charm meets modern elegance. With chandeliers and classic décor, it offers an oasis-like ambience. Enjoy premium coffee, desserts, and tea in a warm, refined space ideal for meetings, gatherings, or a relaxing break.
SUSHI 21
Non contractual photo
Air conditioning
Wheelchair access
Free Wireless internet (WiFi)
Booster Seats available (for Baby)
Non Smoking Area
Reservation recommended
Exceptional View
Payment
Cash
Credit card
Other
Wine and other drinks information
Wine by the glass available
Soft drinks
Discover Sushi 21 in Gangnam, featuring authentic omakase by Chef Tadashi Murakami. With 40 years of expertise, he crafts exquisite sushi using seasonal ingredients and refined techniques, blending Japanese tradition with global culinary experience
THE BAR
Photo out of - THE BAR
The Bar features trendy decor with soft lighting, offering a cozy private room in various colors. Enjoy a wide selection of drinks, including single malt whiskeys, liqueurs, and signature cocktails, to elevate your experience and mood.
The Bar features trendy decor with soft lighting, offering a cozy private room in various colors. Enjoy a wide selection of drinks, including single malt whiskeys, liqueurs, and signature cocktails, to elevate your experience and mood.
Breakfast
Photo out of - Breakfast
Buffet
Because great days always start with a good breakfast. stock up on treats and vitamins!
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Services
American
Continental
Japanese
Hot Breakfast
Cold breakfast
Restaurant
BUFFET FAMILIA
Pool
Photo out of - Pool
Outdoor Pool (Seasonal Operation). Experience a leisurely retreat at our urban paradise, where you can unwind by the exotic outdoor pool. Guests can pre-reserve a time slot at check-in, with entry on a first-come, first-served basis.
Outdoor Pool: Seasonal Operation
Take some time out to relax by the pool during your stay at our hotel. Dip your feet in the water and experience true relaxation
Location
On site
Pool features
Outdoor pool
Outdoor Pool (Seasonal Operation). Experience a leisurely retreat at our urban paradise, where you can unwind by the exotic outdoor pool. Guests can pre-reserve a time slot at check-in, with entry on a first-come, first-served basis.
Fitness center
Non contractual photo
On site
※ Closed on the first Tuesday of every month, as well as during Lunar New Year and Chuseok holidays.
※ The fitness club (including the indoor swimming pool and sauna) is available for guests aged 16 and older.
Selena Hall, with its gold and white interiors and stunning chandeliers, offers an elegance and bright atmosphere reflecting the bride and groom's future. Accommodating up to 350 guests, it ensures your dream wedding begins as you arrive.
Thanks to our receptionist Queenie we had an early check in. We had a wonderful harbour view room with fantastic views. The lounge was an excellent benefit. We would strongly recommend this hotel and its exceptional people and rooms. Please improve the breakfast.
Customer review rating 3.5/5
Jenny G.
Friends
-
Confirmed reviews ALL
Professional staff and comfortable room. However, the bath towels were worn, rough to the touch and in need of replacement. They had a smell, likely due to overuse and even had a hole. Not what I expected from 5-star hotel.
Customer review rating 5.0/5
Corey M.
Families
-
Confirmed reviews ALL
Our 5-night stay at the hotel was fantastic. It was a comfortable home based with a great location. The expansive breakfast buffet was amazing and catered to many tastes. The executive lounge was also a nice way to unwind after spending time in the city. Cansu and Suzy really made us feel at home with their fun, professional, and generous spirit- it felt like we had friends waiting for us every evening. I would absolutely stay here again and hope to do so soon with my family!
Customer review rating 3.5/5
Annette P.
Couples
-
Confirmed reviews ALL
Hotel was lovely and breakfast options were plenty.
Downside was miscommunication on how long travel time to airport would take by hotel staff.
Customer review rating 5.0/5
Alif S.
Business
-
Confirmed reviews ALL
its all good
Customer review rating 5.0/5
Christine B.
Couples
-
Confirmed reviews ALL
Thanks to our receptionist Queenie we had an early check in. We had a wonderful harbour view room with fantastic views. The lounge was an excellent benefit. We would strongly recommend this hotel and its exceptional people and rooms. Please improve the breakfast.
Customer review rating 3.5/5
Jenny G.
Friends
-
Confirmed reviews ALL
Professional staff and comfortable room. However, the bath towels were worn, rough to the touch and in need of replacement. They had a smell, likely due to overuse and even had a hole. Not what I expected from 5-star hotel.
Customer review rating 5.0/5
Corey M.
Families
-
Confirmed reviews ALL
Our 5-night stay at the hotel was fantastic. It was a comfortable home based with a great location. The expansive breakfast buffet was amazing and catered to many tastes. The executive lounge was also a nice way to unwind after spending time in the city. Cansu and Suzy really made us feel at home with their fun, professional, and generous spirit- it felt like we had friends waiting for us every evening. I would absolutely stay here again and hope to do so soon with my family!
Customer review rating 3.5/5
Annette P.
Couples
-
Confirmed reviews ALL
Hotel was lovely and breakfast options were plenty.
Downside was miscommunication on how long travel time to airport would take by hotel staff.
Customer review rating 5.0/5
Alif S.
Business
-
Confirmed reviews ALL
its all good
Customer review rating 3.0/5
Kyungja S. M.
Couples
-
Confirmed reviews ALL
Bathroom smell is unpleasant
Customer review rating 4.5/5
Reeza E. Y.
Business
-
Confirmed reviews ALL
This is my second stay at the hotel. Excellent location. Good breakfast. Comfortable rooms, bathrooms and closet. Only minus: they did not refill the Tea
Customer review rating 5.0/5
Dean W.
Business
-
Confirmed reviews ALL
Beautiful place with great attention to detail and generous hospitality
Customer review rating 4.0/5
Tapas S.
Couples
-
Confirmed reviews ALL
Christmas Tree and Santa in October realky underscored the festive spirit. The lobby was great. The rooms were good too. We had opted for room with panoramic view. But there was nothing Panoramic about the view from our room (tho it was on the 19th floor) .
Customer review rating 5.0/5
Patchara K.
Families
-
Confirmed reviews ALL
The location is perfect for everything by walking distance. The room is spacious and well designed. My room has a kitchenette and washer&dryer, loved it. The staff team is very friendly and helpful. Comfortable stay
Customer review rating 2.0/5
Maria G.
Business
-
Confirmed reviews ALL
My business partner had to change rooms 3 times, first was a leaking toilet, then bed bugs. Upon checkout we were charged incorrectly and holding deposit on our credit card was actually charged rather than held. The rooms are outdated, old and a constant mould smell so i had to open my windows. Definitely not a 5 star experience.
Customer review rating 4.5/5
Kim R.
Couples
-
Confirmed reviews ALL
Our room had a slight Musty smell every time we came back to the room.
WE were well looked after except for the confusion with the Do Not Disturb button that was accidentally turned on and our room was not made up.
I did have to ask a few times for the Mini Bar to be topped up and get our water bottles for the next day but it was a lovely bonus as an Accor GOLD MEMBER.
Staff were very helpful and obliging in all other respects. A beautiful place to stay away from some of the more popular spots but we did have to travel across the river a bit to get to a lot of the tourist attractions.
Customer review rating 5.0/5
Rowen G.
Friends
-
Confirmed reviews ALL
Good , not complicated and well located for traveling
Dear Valued Guest,
Warm greetings from Grand Mercure Imperial Palace Seoul Gangnam.
Thank you for your wonderful review and perfect rating.
We are delighted to know that you appreciated our cleanliness, convenient location, and seamless service throughout your stay.
Your kind feedback is truly encouraging to our team, and we look forward to welcoming you back for another pleasant stay.
Warm regards,
Grand Mercure Imperial Palace Seoul Gangnam
Customer review rating 4.0/5
Mr. S. E. L.
Solo
-
Confirmed reviews ALL
overall very nice stay, minor issues, computer desk chair was lumpy and uncomfortable possibly broken, offensive smells coming from both closets
Customer review rating 5.0/5
Polley R.
Families
-
Confirmed reviews ALL
Beautiful hotel. The staff were very friendly and helpful. The executive lounge staff were great especially Suzy and Chasan
Customer review rating 4.5/5
Kwan Y. L.
Business
-
Confirmed reviews ALL
Overall excellent.
Dear Valued Guest,
Warm greetings from Grand Mercure Imperial Palace Seoul Gangnam.
Thank you for your wonderful review and kind feedback.
We are delighted to know that you enjoyed a comfortable stay and appreciated the warm hospitality of our team and our breakfast offerings.
Your kind words are truly encouraging to all of us, and we look forward to welcoming you back for another memorable stay.
Warm regards,
Grand Mercure Imperial Palace Seoul Gangnam
Customer review rating 3.5/5
Chi H. K.
Business
-
Confirmed reviews ALL
While the overall room was clean, the shower door was not properly sealed so when I showered, the water would spill out into the rest of the bathroom leaving the bathroom floor wet for hours. I did not want to put the limited amount of towels on the floor. The attention to cleaning could be improved as I saw hairs and other remnants of previous guests upon entering the room for the first time. The pillows and fabric headboard also smell.
Customer review rating 5.0/5
Darren A.
Couples
-
Confirmed reviews ALL
Nice stay, need better pillows
Dear Valued Guest,
Warm greetings from Grand Mercure Imperial Palace Seoul Gangnam.
Thank you for your wonderful review and perfect rating.
We are delighted to know that you enjoyed your stay with us. We also appreciate your feedback regarding the pillows, which will be shared with our team for further improvement.
We look forward to welcoming you back for an even more comfortable stay.
Warm regards,
Grand Mercure Imperial Palace Seoul Gangnam
Customer review rating 4.5/5
Ka M. C.
Friends
-
Confirmed reviews ALL
The experience as a gold member is nice!
Dear Valued Guest,
Warm greetings from Grand Mercure Imperial Palace Seoul Gangnam.
Thank you for your kind review and for being a valued ALL Accor Gold member.
We are delighted to know that you enjoyed a comfortable stay and appreciated the benefits of your Gold membership.
Your satisfaction means a great deal to us, and we look forward to welcoming you back for another memorable stay.
Warm regards,
Grand Mercure Imperial Palace Seoul Gangnam
Web-users rating
Other web-users rate our hotel
473 reviews8.4/10Location
1,037 reviews7.2/10Room
1,134 reviews8/10Service
13 reviews5/10WiFi
617 reviews8.2/10Vibe
473 reviews7.8/10Amenities
322 reviews6.3/10Cleanliness
270 reviews8.8/10Breakfast
71 reviews8.3/10Location
164 reviews7.5/10Room
217 reviews8.2/10Service
97 reviews8.6/10Vibe
74 reviews7.8/10Amenities
66 reviews6.3/10Cleanliness
50 reviews9/10Breakfast
27 reviews5.7/10Value
66 reviews8/10Location
169 reviews7.1/10Room
180 reviews8.4/10Service
93 reviews8.3/10Vibe
73 reviews7.8/10Amenities
54 reviews6.5/10Cleanliness
43 reviews9/10Breakfast
34 reviews5.5/10Value
42 reviews8.4/10Location
86 reviews6.9/10Room
90 reviews7.7/10Service
47 reviews8/10Vibe
42 reviews7.7/10Amenities
30 reviews5.8/10Cleanliness
23 reviews8.8/10Breakfast
16 reviews8.5/10Wellness Area
36 reviews8.5/10Location
73 reviews6.9/10Room
87 reviews7.8/10Service
36 reviews7.8/10Amenities
36 reviews7.4/10Vibe
30 reviews8.7/10Breakfast
20 reviews8.6/10Wellness Area
16 reviews5.5/10Value
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Frequently asked questions
Grand Mercure Imperial Palace Seoul is located at 640 Eonju-ro, Gangnam-gu, 06098 Seoul, South Korea. Situated in the heart of Gangnam's business and culture district, we are easily accessible via the Imperial Palace Seoul bus stop. Nearby transport includes Suseo Station and Seoul Station, both approximately 11 km away, and we offer on-site parking for an additional fee.
Grand Mercure Imperial Palace Seoul offers a variety of accommodations including:
Deluxe rooms with 1 king size bed or 2 super single beds
Executive rooms with 1 king size bed or 2 single beds
Superior rooms with 1 queen size bed
Suites including Deluxe, Premier, Palace, Imperial, and Royal categories
Residence apartments ranging from Studios to 2-bedroom units
At Grand Mercure Imperial Palace Seoul, we provide a range of premium services:
Free Wi-Fi and high-speed internet
On-site indoor and private parking for an additional fee
Buffet breakfast at Buffet Familia for an additional fee
Centrally controlled air conditioning and satellite TV
Wheelchair-accessible facilities and elevators
Indoor and seasonal outdoor swimming pools
Fitness club and Korean-style sauna
Dining at Buffet Familia, Cheonsan, and Café Delmar
Drinks at The Bar and 24/7 concierge service
Business center, meeting rooms, and Selena Hall wedding venue
Grand Mercure Imperial Palace Seoul offers several dining venues:
Buffet Familia: International cuisine served daily from 06:30 AM to 10:00 AM for breakfast.
Cheonsan: Regional Chinese cuisine with private rooms available.
Café Delmar: A refined cafe offering premium coffee, desserts, and a brunch platter.
The Bar: Serving whiskeys and cocktails from 06:00 PM to 01:00 AM (closed Sundays).
Room service and children's menus are also available.
At Grand Mercure Imperial Palace Seoul, check-in is available from 03:00 PM and check-out is up to 11:00 AM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.
Yes, Grand Mercure Imperial Palace Seoul regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.
You can cancel your reservation for Grand Mercure Imperial Palace Seoul using the official website all.accor.com, the mobile app or by contacting our customer service. Special cancellation terms may apply.
At Grand Mercure Imperial Palace Seoul, pets are not allowed.
Grand Mercure Imperial Palace Seoul features 4 meeting rooms and a self-service business center with support staff. Our largest room spans 690 m² and can accommodate up to 500 guests. High-speed Wi-Fi is available throughout the meeting facilities to support your professional needs.
At Grand Mercure Imperial Palace Seoul, we host elegant weddings in our Selena Hall, which features gold and white interiors and stunning chandeliers. This beautiful space can accommodate up to 350 guests for your special celebration.
Grand Mercure Imperial Palace Seoul is a wheelchair-accessible hotel featuring 10 rooms specifically designed for guests with reduced mobility. Our facilities include elevators, accessible bathrooms with 32-inch wide doors, and accessible service in our restaurants.
Yes, Grand Mercure Imperial Palace Seoul allows online booking without prepayment. Payment will be made directly at the front desk upon your arrival. To do so, select the Flexible Rate option when choosing your room.
Business travellers at Grand Mercure Imperial Palace Seoul can utilize our self-service business center and four meeting rooms. Each room is equipped with a business desk and high-speed Wi-Fi, while our Buffet Familia offers breakfast starting at 06:30 AM to help you start your day.
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