Grand Mercure Imperial Palace Seoul 5 stars

Customer review rating (ALL Rating) 4.3/5 1,055 reviews

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Description

Hotel extras

  • A classic and grand lobby lounge, with hotel rooms featuring charming antique decor

  • Comfortable and modern serviced residence rooms

  • Outdoor swimming pool (open during summer season)

  • Complimentary access to the fitness center for guests (closed on the first Tuesday of each mon

Our accommodation(s)

Hotel location

Grand Mercure Imperial Palace Seoul

640 Eonju-ro, Gangnam-gu
06098 SEOUL
South Korea

GPS:37.5144371, 127.0358267

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,055 reviews

Customer review rating 5.0/5

Chutikarn S. Friends - Confirmed reviews ALL

First, i want to thank you receptionist “Lucy Kang” she very nice to me. And all of hotel staff very nice actually i just check out from IHG hotel in seoul. Honestly grand mercure is better hahahahaa. And men staff who bring water and towel at night also kind but i cannot remember his name.

Dear Valued Guest, Thank you for your kind words regarding your recent stay at Grand Mercure Imperial Palace Seoul. It is gratifying to hear that our staff, particularly Lucy Kang, made a positive impact during your visit. We strive to provide an exceptional experience, and your feedback reassures us that we are on the right track. We appreciate your comparison with other hotels and hope to welcome you back in the future. Grand Mercure Imperial Palace Seoul Gangnam

Customer review rating 5.0/5

Al-mashhour A. Families - Confirmed reviews ALL

Very friendly staff.. The service was good The whole experience was great

Dear Valued Guest, Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you found your experience comfortable and that our staff provided you with friendly and attentive service. It is our utmost priority to ensure that our guests enjoy their time with us, and we appreciate your positive feedback. Best regards, Grand Mercure Imperial Palace Seoul Gangnam

Customer review rating 4.0/5

Hyeongmin K. Friends - Confirmed reviews ALL

Overall excellent stay for the price I paid (KRW 198,000). Executive lounge has rooms for improvement regarding F&B options. Nice sauna, although the flooring makes it a bit painful to walk on. F&B options at the breakfast buffet were incredible. The corridor outside the room needs more heating.

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you found value in your experience and enjoyed our breakfast buffet. Your observations about the Executive lounge and sauna flooring will be duly noted for future considerations, as we continually strive to enhance our offerings. We appreciate your insights and hope to welcome you back soon. Best regards, Grand Mercure Imperial Palace Seoul Gangnam

Customer review rating 5.0/5

Gabriella J. C. Families - Confirmed reviews ALL

We enjoyed our stay at the Grad Mercure Imperial Palace Seoul because of its location, spaciousness and cleanliness. The staff is 100% courteous, very professional, and always attentive to their guests,

Customer review rating 4.0/5

Roni X. Friends - Confirmed reviews ALL

Hotel was beautiful and great cost performance on new years eve. Only problem was that the shower was a bit clogged and flooded easily. The bathtub was also difficult to use.

Other web-users rate our hotel

  • 318 reviews 8.5/10 Location
  • 692 reviews 7.2/10 Room
  • 775 reviews 7.9/10 Service
  • 13 reviews 6.1/10 WiFi
  • 434 reviews 8.5/10 Vibe
  • 319 reviews 8.2/10 Amenities
  • 210 reviews 7.1/10 Cleanliness
  • 185 reviews 8.7/10 Breakfast

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