Novotel Ambassador Seoul Gangnam

Novotel Ambassador Seoul Gangnam 4 stars

Customer review rating (ALL Rating) 4.5/5 995 reviews

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Hotel extras

  • Located in Gangnam district near Sinnonhyeon station and Coex with easy access to the airport

  • 332 modern guest rooms and 12 business meeting rooms for up 400 pax

  • 4 luxurious restaurants & bars offering cuisines ranging from international to Bistro

  • Web / Internet corner and free WIFI for your business needs in comfort and privacy

  • Health and relaxation facilities: swimming pool, gym, sauna, and golf range

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Ambassador Seoul Gangnam

130 Bongeunsa ro, Gangnam gu
06124 SEOUL
South Korea

GPS:37.505258, 127.028829

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Novotel Ambassador Seoul Gangnam features spacious and luxurious hotel rooms in the heart of Gangnam disctrict. Our bright and compemporary designed rooms will help you fully relax in after a long day of traveling or working. Select from our selection of unique hotel rooms for an unforgettable experience in Seoul. Furbished with full ultility, we take care of everything you can think of. We ensure top quality service and hotel rooms at our luxury hotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  995 reviews

TripAdvisor Rating  4.5/5  2,046 reviews

Good stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Excellent services provided by the concierge team on my daily request.

Dear valuable guest, We appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. Receiving such a kind review is always heartening. It is lovely to learn that our team has gone above and beyond to make you feel welcomed and comfortable. Thank you for recognizing their hard work. I will share your comments with the entire team. I am sure that this feedback will encourage our staff to continuously improve our services' quality. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jeanne Bessiere Guest Experience Manager

excellent stay, location and service

Customer review rating 4.0/5

Julien Business - Confirmed reviews ALL

Ideally located in Gangnam, Novotel Ambassador is definitely the right choice.

Cher Julien, Je vous remercie d'avoir choisi le Novotel Ambassador Seoul Gangnam pour votre séjour à Seoul. Votre satisfaction est primordiale pour chacune et chacun d'entre nous, et je suis ravie de constater que votre expérience parmi nous ainsi que l'ensemble de nos services ont su répondre à vos attentes. Je suis désolée de lire que le port des gants au buffet vous a dérangé. Cette règle a été imposée par le gouvenement coréen afin de lutter contre la propagation du coronavirus. Tous les buffets doivent fournir des gants pour éviter de toucher directement les pinces. Nous espérons que cette mesure soit bientôt levée. Nous espérons avoir l’opportunité de vous accueillir à noveau dans notre Novotel Ambassador Seoul Gangnam. Bien cordialement, Jeanne Bessiere Guest Experience Manager

Property in good location and with good software

TripAdvisor rating 5.0/5

worldtravellist Friends getaway - TripAdvisor review

It is located in the center of Gangnam and has good access to COEX and World Trade Center and Expressway. There is an airport-bound KAL Limousine Bus leaving from the hotel entrance every 20 minutes to Incheon and Gimpo International Airport. The hotel has a total of 332 guestrooms including 7 Suite Rooms and 56 Executive Rooms. Facilities: 3rd F: Fitness Center, Swimming Pool, Sauna, Aerobic Room, Indoor and Outdoor Golf Range, Snack Bar, Hair Salon 16 F: Executive Premier Lounge which has a good view over Kukkiwon, World Taekwondo Headquarters Guest Rooms: - Superior or Deluxe (double or twin, 26-28 sqm * Jr Suite (1 King, 55 sqm: The bedroom is separated from the living room by privacy wall. There are sofa and desk in the living room. 2 bathrooms are always very attractive point, especially when staying with family. Bathtub is not a big size but much better than nothing. - Novotel Suite: (1 King, 82 sqm): Separate living room, dining table. The bathroom is equipped with a Jacuzzi to provide added relaxation for the guests. Dining: Lobby F: Contemporary Dining Entrée, The Deli, Lobby Lounge 2 F: Buffet Restaurant "The Square" and Banquet Halls My experience in dining is excellent! The speed and temperature of each dish is proper. The Western Set Menu is well organized between vegetables through fish and to the meat. - King Crab Meat with Wasabi cream, Avodado, Mango Salsa - Mushroom Soup topped with goat cheese, Mushroom Duxelles Couton - Roasted Sea Beam with Shrimp Risotto, Dill Mable Sauce - Beef Tenderloin - Mango Mousse Cake with fresh mango confit - Coffee or Tea In general, the property has good hardware including good location with good access, clean and comfortable spaces, convenient amenities. Software is also good, good housekeeping, kind and attentive staffs (especially thanks to Ms. Yuni for her kind explanation on the property. There is a Ambassador Club which can be joined free of charge to get points and discounts at the same time. There is also Plus Club to get a higher discount rate for paid membership and exclusive coupons.

Missing lunch and dinner restaurants

Customer review rating 2.5/5

Rg Solo - Confirmed reviews ALL

Happy Hour restaurant (as the only one for dinners - Entree was always “sold out” but the tables were empty?:-) has very loud disco “music” which makes it almost impossible to communicate, the level of the food was lower than bevor..

Dear RG, Thank you for taking the time to tell us about your experience at the Novotel Ambassador Seoul Gangnam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your review is truly important to us. I have already shared it with the concerned departments. We have already turned down the music in the bar. Please do not hesitate to ask our employees whenever yo need, we will be happy to help you feeling more comfortable. Also, concerning the Wi-Fi, please note that our Wi-Fi will be fixed soon, In the meantime, routers are available at the front desk to amplify the signal in your room. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jeanne Bessiere Guest Experience Manager

The best to stay in Seoul

TripAdvisor rating 5.0/5

marcustarraco Solo travel - TripAdvisor review

I spent 5 nights. Everything was great. Staff helping with everything. For a spaniard. Not easy the firsts days in Korea. Sim card. Taxis. Directions… Specially french young lady staff Jeanne. From France - Tolouse. One of the nicest person I met in my hotel”life”. Its great to fine someone who makes your life and stay so nice. Super helpful and she make me feel like at home. People like her is a must for a hotel Merci becaoup. Gracies. Kimsamira!

Dear Marcustarraco, First of all, thank you again for choosing our Novotel Ambassador Seoul Gangnam, and for taking the time to write a review about your stay. Your review is so precious to me. I cannot say thank you enough! I am really happy that I could help to make your stay better. I hope you will keep wonderful memories of this big adventure in Korea! I have already shared your review with our entire team, and we are all looking forward to seeing you again! Sincerely, Jeanne Bessiere Guest Experience Manager

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Other web-users rate our hotel

  • 200 reviews 9.1/10 Location
  • 236 reviews 7.6/10 Room
  • 293 reviews 9/10 Service
  • 12 reviews 0/10 WiFi
  • 104 reviews 9.2/10 Cleanliness
  • 88 reviews 6.6/10 Breakfast
  • 71 reviews 5.7/10 Food
  • 69 reviews 5.5/10 Comfort

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