Novotel Ambassador Seoul Gangnam 4 stars

Customer review rating (ALL Rating) 4.4/5 1,155 reviews

Hotel extras

  • Located in Gangnam district near Sinnonhyeon station and Coex with easy access to the airport

  • 332 modern guest rooms and 12 business meeting rooms for up 400 pax

  • 4 luxurious restaurants & bars offering cuisines ranging from international to Bistro

  • Web / Internet corner and free WIFI for your business needs in comfort and privacy

  • Health and relaxation facilities: swimming pool, gym, sauna, and golf range

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Novotel Ambassador Seoul Gangnam features spacious and luxurious hotel rooms in the heart of Gangnam disctrict. Our bright and compemporary designed rooms will help you fully relax in after a long day of traveling or working. Select from our selection of unique hotel rooms for an unforgettable experience in Seoul. Furbished with full ultility, we take care of everything you can think of. We ensure top quality service and hotel rooms at our luxury hotel.

Hotel location

Novotel Ambassador Seoul Gangnam

130 Bongeunsa ro, Gangnam gu
06124 SEOUL
South Korea

GPS:37.505258, 127.028829

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,155 reviews

TripAdvisor Rating  4.5/5  2,077 reviews

Certificate of excellence 2022

Excellent service.

TripAdvisor rating 5.0/5

Christopher O TripAdvisor review

The staff is very helpful and were extremely polite and responsive with any issues. The buffet breakfast is also very good with a wide variety of dishes. The decor in the lobby is gorgeous, with a hidden Zen garden visible from a third floor balcony.

Perfect service

TripAdvisor rating 5.0/5

Francisco Jose B TripAdvisor review

Everything went ok. The room is clean and comfortable. The staff from reception and concierge helped me a lot. The lobby restaurant service is really good. French style hotel! Thank you to Berenice, Jeanne and SeungHee for your help!

Nice business hotel in Gangnam area.

TripAdvisor rating 5.0/5

D1047FCpaulp Business - TripAdvisor review

Nice business hotel. Room size is average but well equipped. Breakfast spread was good. Both international and Korean spreads provided. Gym is well equipped but quite compact. I think they open up to external people who may have join the gym membership to enter. Service level was really good. I was very impressed with a French lady working at the concierge who speak and write fluent Korean. There is also a 24hr convenience store across the hotel.

Dear Paul, Thank you for choosing our Novotel Ambassador Seoul Gangnam, and for writing a review about your stay. We are glad to read that you enjoyed our hotel and its facilities. Thank you also for recognizing our employees' work and mentioning our French concierge. I will share your review with all the departments; your kind words will motivate our staff to provide perfect service continuously. Your recognition and satisfaction are the best rewards we can wish for. I hope we will have the pleasure of welcoming you again whenever you come back to Seoul. Sincerely, Jeanne Bessiere Guest Experience Manager


Customer review rating 2.5/5

Steve S. Business - Confirmed reviews ALL

Staff service is good. There is no air conditioning, so the rooms get quite warm during the day.

Dear Mr. S., Thank you for taking the time to tell us about your experience at the Novotel Ambassador Seoul Gangnam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. During your stay, we experienced an expected temperature variation and we did not turn on our central air conditioning system. I am sorry that you could not have a comfortable rest because of the room temperature. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I have already shared your review with our team and warn our engineering team about the unstable weather that impacts the room temperature. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jeanne Bessiere Guest Experience Manager

Thank you

Customer review rating 5.0/5

Anwar A. Families - Confirmed reviews ALL

Love the staff the were so nice and helpful especially the French girl i forgot her name . Thanks alot accor

Dear Anwar A., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. It is always a pleasure to receive positive feedback. I have already shared your comment with Benny (our tall French girl) an she was thrilled to see you mentioned her! I am pretty sure your feedback will serve as an encouragement to her to continuously provide the best service. Thank you again for recognizing our staff hard work and for sharing your experience. We hope your next visit will be as pleasant as the previous one. Sincerely, Jeanne Bessiere Guest Experience Manager

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Other web-users rate our hotel

  • 258 reviews 9.4/10 Location
  • 298 reviews 7.3/10 Room
  • 373 reviews 8.8/10 Service
  • 18 reviews 3.9/10 WiFi
  • 122 reviews 9.2/10 Cleanliness
  • 114 reviews 7.8/10 Breakfast
  • 102 reviews 7.3/10 Food
  • 95 reviews 6.9/10 Comfort

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