Novotel Ambassador Seoul Gangnam 5 stars

Customer review rating (ALL Rating) 4.6/5 1,217 reviews

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Novotel Ambassador Seoul Gangnam - Image 1
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130 Bongeunsa ro, Gangnam gu, 06124 SEOUL, South Korea

Description

Hotel extras

  • Located in Gangnam district near Sinnonhyeon station and Coex with easy access to the airport

  • 332 modern guest rooms and 12 business meeting rooms for up 400 pax

  • 6 luxurious restaurants & bars offering cuisines ranging from international to Bistro

  • Web / Internet corner and free WIFI for your business needs in comfort and privacy

  • Health and relaxation facilities: swimming pool, gym, sauna, and golf range

Our accommodation(s)

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Room 1

Hotel location

Novotel Ambassador Seoul Gangnam

130 Bongeunsa ro, Gangnam gu
06124 SEOUL
South Korea

GPS:37.505258, 127.028829

Telephone
Fax +82 2-564-4573

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,217 reviews

TripAdvisor Rating  4.4/5  2,221 reviews

Certificate of excellence 2024

Good location, big hotel

TripAdvisor rating 4.0/5

Ivantravelersby TripAdvisor review

Dear Guest, Thank you very much for your excellent rating and for taking the time to share your experience following your recent stay at Novotel Ambassador Seoul Gangnam. We truly appreciate your kind feedback and are delighted to hear that you had a pleasant and enjoyable stay with us. It is always a pleasure to receive positive feedback from our valued guests, and your thoughtful comments serve as a great source of motivation for our entire team. I will personally share your review with our staff, as I am certain that your kind words will inspire them to continue delivering the exceptional service and hospitality that we strive for every day. At Novotel Ambassador Seoul Gangnam, we are committed to continuously enhancing our services to ensure the utmost comfort and satisfaction of our guests. Thank you once again for sharing your experience and for your generous support. It was a pleasure hosting you, and we sincerely hope to welcome you back in the near future for another memorable and enjoyable stay. Should you require any assistance or have any special requests for your next visit, please do not hesitate to reach out. Our team would be more than happy to assist in making your stay even more seamless and comfortable. We look forward to seeing you again soon. Guest Experience Team Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea

Excellent

Customer review rating 5.0/5

Stephen B. Business - Confirmed reviews ALL

Dear Stephen B., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kate (Ji-Young) Yoo Guest Experience Executive Front Office Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea

Good hotel but several annoying things

Customer review rating 2.5/5

Charlotte Business - Confirmed reviews ALL

Dear Guest, Thank you very much for taking the time to share your feedback with us. We are truly sorry to hear that your recent experience did not meet your expectations, and we sincerely apologize for any inconvenience you encountered during your stay. Please know that we take your concerns very seriously, and we deeply regret that we were unable to provide you with the exceptional experience we always strive to deliver. At Novotel Ambassador Seoul Gangnam, our top priority is to offer the highest level of service and ensure the comfort of all our guests. We are constantly working to improve all aspects of our service to meet the diverse needs of our valued guests. Your feedback has been shared with the relevant teams, and we are taking immediate steps to address the issues you raised. Please rest assured that we are committed to making the necessary improvements and are dedicated to ensuring that these situations do not happen again. We truly appreciate your valuable insights, as they help us identify areas where we can grow and enhance the guest experience. Once again, we apologize for the inconveniences you faced, and we genuinely hope to have the opportunity to regain your trust and provide you with the exceptional stay you deserve on your next visit. Kate (Ji-Young) Yoo Guest Experience Executive Front Office Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea

Pleasant stay

Customer review rating 5.0/5

Fabrice Business - Confirmed reviews ALL

Dear Fabrice W., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kate (Ji-Young) Yoo Guest Experience Executive Front Office Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea

Good stay

Customer review rating 4.5/5

Sree P. Business - Confirmed reviews ALL

Dear Sreeshylam P., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kate (Ji-Young) Yoo Guest Experience Executive Front Office Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea

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Other web-users rate our hotel

  • 548 reviews 9.3/10 Location
  • 660 reviews 7.5/10 Room
  • 719 reviews 8.7/10 Service
  • 14 reviews 8.3/10 WiFi
  • 285 reviews 8.2/10 Cleanliness
  • 240 reviews 6/10 Vibe
  • 236 reviews 8.8/10 Breakfast
  • 100 reviews 9/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.