Novotel Ambassador Seoul Gangnam 5 stars

Customer review rating (ALL Rating) 4.6/5 1,357 reviews

Novotel Ambassador Seoul Gangnam - Image 1
Novotel Ambassador Seoul Gangnam - Image 2
Novotel Ambassador Seoul Gangnam - Image 3
Novotel Ambassador Seoul Gangnam - Image 4

Description

Hotel extras

  • Located in Gangnam district near Sinnonhyeon station and Coex with easy access to the airport

  • 332 modern guest rooms and 12 business meeting rooms for up 400 pax

  • 6 luxurious restaurants & bars offering cuisines ranging from international to Bistro

  • Web / Internet corner and free WIFI for your business needs in comfort and privacy

  • swimming pool, gym, sauna, and golf range(Closed every first Monday of the month)

Our accommodation(s)

Hotel location

Novotel Ambassador Seoul Gangnam

130 Bongeunsa ro, Gangnam gu
06124 SEOUL
South Korea

GPS:37.505258, 127.028829

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,357 reviews

TripAdvisor Rating  4.4/5  2,255 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Jessica T. P. M. Business - Confirmed reviews ALL

Good experience

Dear Jessica T. P. M., First, thank you for choosing to stay at Novotel Ambassador Seoul Gangnam. We are truly grateful for your visit and are pleased to hear that you had a comfortable and pleasant stay with us. We appreciate your kind feedback and are happy to know that our services met your expectations. Your satisfaction is our top priority, and we will continue to work hard to provide the best possible experience for all our guests. We hope to welcome you back to our property in the future and look forward to serving you again soon. Thank you once again for your stay and support. Sincerely, Claire Lee Guest Experience Manager Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea

Customer review rating 4.5/5

Potseng W. Business - Confirmed reviews ALL

Very nice hotel.

Dear Potseng W., First, thank you for choosing to stay at Novotel Ambassador Seoul Gangnam. We are truly grateful for your visit and are pleased to hear that you had a comfortable and pleasant stay with us. We appreciate your kind feedback and are happy to know that our services met your expectations. Your satisfaction is our top priority, and we will continue to work hard to provide the best possible experience for all our guests. We will strive to make further improvements in the areas that did not fully meet your expectations. We hope to welcome you back to our property in the future and look forward to serving you again soon. Thank you once again for your stay and support. Sincerely, Claire Lee Guest Experience Manager Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea

Customer review rating 4.5/5

Nicola A. Business - Confirmed reviews ALL

Very comfortable stay, as always. The rooms may be a bit outdated, but they’re very spacious and the bed is super comfy. The hotel gym is the real highlight for me — it’s fully equipped with everything you need for a proper workout. Breakfast also offers plenty of options and great quality. Thank you again for having me!

Customer review rating 3.5/5

Lee C. Business - Confirmed reviews ALL

Hotel is decent enough, however, I found the staff in restaurant sometimes rude, especially on the entrance. The bar in the lobby is also not that great in terms of service.

Dear Lee C., Thank you very much for choosing to stay with us and for taking the time to share your feedback. We truly appreciate your patronage and the opportunity to serve you. However, we are sincerely apologize to learn that certain aspects of your stay did not meet your expectations. Please accept our heartfelt apologies for any inconvenience or discomfort you may have experienced during your time with us. Your comments are extremely valuable to us, and we will carefully review them to improve our services and facilities. Your valuable feedback is a precious asset to us and will serve as an important guide in our efforts to provide better services and an improved environment. We humbly reflect on the areas where we fell short and are committed to making the necessary improvements to ensure that we become a hotel that offers a satisfying experience to all our guests. We hope to have the chance to welcome you back in the future and provide you with a much better experience. Once again, thank you for your understanding and feedback. Sincerely, Claire Lee Guest Experience Manager Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea

Customer review rating 2.5/5

Preston L. Business - Confirmed reviews ALL

The bathtub's drainage system in my room is almost clogged. The water was running very slow at the drainage.

Dear Preston L., Thank you very much for choosing to stay with us and for taking the time to share your feedback. We truly appreciate your patronage and the opportunity to serve you. However, we are sincerely apologize to learn that certain aspects of your stay did not meet your expectations. Please accept our heartfelt apologies for any inconvenience or discomfort you may have experienced during your time with us. Your comments are extremely valuable to us, and we will carefully review them to improve our services and facilities. Your valuable feedback is a precious asset to us and will serve as an important guide in our efforts to provide better services and an improved environment. We humbly reflect on the areas where we fell short and are committed to making the necessary improvements to ensure that we become a hotel that offers a satisfying experience to all our guests. We hope to have the chance to welcome you back in the future and provide you with a much better experience. Once again, thank you for your understanding and feedback. Sincerely, Claire L. Guest Experience Manager Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea

In partnership with TripAdvisor

Other web-users rate our hotel

  • 554 reviews 9.3/10 Location
  • 688 reviews 7.5/10 Room
  • 770 reviews 8.6/10 Service
  • 7 reviews 9.5/10 WiFi
  • 279 reviews 8.1/10 Cleanliness
  • 253 reviews 9.3/10 Breakfast
  • 252 reviews 6.2/10 Vibe
  • 242 reviews 7/10 Comfort

Powered by Trustyou

Our other establishments nearby

All our hotels in Seoul