Novotel Ambassador Seoul Gangnam 5 stars

Customer review rating (ALL Rating) 4.5/5 1,494 reviews

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Description

Hotel extras

  • Located in Gangnam district near Sinnonhyeon station and Coex with easy access to the airport

  • 332 modern guest rooms and 12 business meeting rooms for up 400 pax

  • 6 luxurious restaurants & bars offering cuisines ranging from international to Bistro

  • Web / Internet corner and free WIFI for your business needs in comfort and privacy

  • swimming pool, gym, sauna, and golf range(Closed every first Monday of the month)

Our accommodation(s)

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Hotel location

Novotel Ambassador Seoul Gangnam

130 Bongeunsa ro, Gangnam gu
06124 SEOUL
South Korea

GPS:37.505258, 127.028829

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,494 reviews

TripAdvisor Rating  4.4/5  2,316 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Giorgio P. Business - Confirmed reviews ALL

The whole stay was smooth. Staff attentive. Good location. Well maintained facilities.

Dear Giorgio P., First, thank you for choosing to stay at Novotel Ambassador Seoul Gangnam. We are truly grateful for your visit and are pleased to hear that you had a comfortable and pleasant stay with us. We appreciate your kind feedback and are happy to know that our services met your expectations. Your satisfaction is our top priority, and we will continue to work hard to provide the best possible experience for all our guests. We hope to welcome you back to our property in the future and look forward to serving you again soon. Thank you once again for your stay and support. Sincerely, Claire Lee Guest Experience Manager Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea

No real gym for guests

TripAdvisor rating 2.0/5

139daveys TripAdvisor review

There is no real gym. The one on site is used by locals and there is no room for guests. I was never able to get a machine. If you pick a hotel expecting to be able to exercise, this one is not it. Also the door to the room kept opening by itself.

Dear Valued Guest, Thank you very much for choosing to stay with us and for taking the time to share your feedback. We truly appreciate your patronage and the opportunity to serve you. However, we are sincerely apologize to learn that certain aspects of your stay did not meet your expectations. Please accept our heartfelt apologies for any inconvenience or discomfort you may have experienced during your time with us. Your comments are extremely valuable to us, and we will carefully review them to improve our services and facilities. Your valuable feedback is a precious asset to us and will serve as an important guide in our efforts to provide better services and an improved environment. We humbly reflect on the areas where we fell short and are committed to making the necessary improvements to ensure that we become a hotel that offers a satisfying experience to all our guests. We hope to have the chance to welcome you back in the future and provide you with a much better experience. Once again, thank you for your understanding and feedback. Sincerely, Claire Lee Guest Experience Manager Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea

Customer review rating 4.0/5

Jannet D. R. Families - Confirmed reviews ALL

The employees were incredibly kind and approachable. The cleaning ladies were warm and friendly, and they did an excellent job maintaining the cleanliness of my room while my son was there. However, the bed was extremely uncomfortable for someone like me who was recovering from surgery. It was old and saggy, and you could feel the springs on your back. It desperately needed a new mattress.

Good stay

TripAdvisor rating 5.0/5

Jamie F TripAdvisor review

Great hotel, good service. Louis was very helpful

Dear Valued Guest, First, thank you for choosing to stay at Novotel Ambassador Seoul Gangnam. We are truly grateful for your visit and are pleased to hear that you had a comfortable and pleasant stay with us. We appreciate your kind feedback and are happy to know that our services met your expectations. Your satisfaction is our top priority, and we will continue to work hard to provide the best possible experience for all our guests. We have shared your comment not only with Louis but also with our entire team, and I am certain that it will serve as a great source of positive motivation for everyone. Thank you very much. We hope to welcome you back to our property in the future and look forward to serving you again soon. Thank you once again for your stay and support. Sincerely, Claire Lee Guest Experience Manager Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea

All perfect

TripAdvisor rating 5.0/5

Marc T TripAdvisor review

Very good service and very friendly, I made wrong booking but Louis help me to recover Thx to Louis

Dear Valued Guest, First, thank you for choosing to stay at Novotel Ambassador Seoul Gangnam. We are truly grateful for your visit and are pleased to hear that you had a comfortable and pleasant stay with us. We appreciate your kind feedback and are happy to know that our services met your expectations. Your satisfaction is our top priority, and we will continue to work hard to provide the best possible experience for all our guests. We have shared your comment not only with Louis but also with our entire team, and I am certain that it will serve as a great source of positive motivation for everyone. Thank you very much. We hope to welcome you back to our property in the future and look forward to serving you again soon. Thank you once again for your stay and support. Sincerely, Claire Lee Guest Experience Manager Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea

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Other web-users rate our hotel

  • 562 reviews 9.2/10 Location
  • 712 reviews 7.3/10 Room
  • 790 reviews 8.4/10 Service
  • 7 reviews 9.6/10 WiFi
  • 283 reviews 8.4/10 Cleanliness
  • 264 reviews 6.3/10 Comfort
  • 255 reviews 9.3/10 Breakfast
  • 167 reviews 8.4/10 Food

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