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Novotel Ambassador Seoul Gangnam Hotel 4 stars

TripAdvisor rating 4.5/5 1,952 reviews
Novotel Ambassador Seoul Gangnam
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Hotel extras

  • Located in Gangnam district near Coex with easy access to the airport

  • 332 modern guest rooms and 12 meeting rooms up 400 pax

  • 4 restaurants & Bar offering from international to Bistro cuisines

  • Web corner at the lobby and free WIFI service throughout the hotel

  • 24-hour Fitness center with a jogging track, swimming pool

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Paying

Services and practical information
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Children's Club for 3 to 6 years
  • 100% non-smoking hotel
  • Air conditioned
  • INCHEONPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Children's Club for 3 to 6 years
  • Golf practice facilities
Catering
  • Breakfast
  • 3 restaurant(s)
  • 3 bar(s)
Business services
  • 12 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel Ambassador Seoul Gangnam

130 Bongeunsa ro
Gangnam gu
06124
seoul
korea, republic of

Tel: +8225671101

Fax: (+82)2/5644573

Contact email

  • GANGNAM STREET (BONGEUNSARO) :   GANGNAM Gangnamdaero

  • KAL LIMOUSINE :   3A (#6703) 4A or 10B

  • GANGNAM STATION :   2 GREEN GANGNAM STATION

  • NONHYEON STATION :   7 LIGHT GREEN NONHYEON

  • SHINNONHYEON STATION :   9 GOLD SHINNONHYEON

  • By plane

    INCHEON At 65km / 40.39 miles - Shuttle paying

  • By boat

    TUKSOM FERRY At 12km / 7.5 miles

  • By boat

    YOUIDO FERRY At 17km / 10.63 miles

  • By car

    KYUNGBU EXPRESS HIGHWAY At 1km / 0.63 miles

  • By train

    SEOUL TRAIN STATION At 15km / 9.38 miles

GPS :37.505258, 127.028829

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard Room with 1 double bed

  • Max. number of persons: 3
  • Area: From 26m²
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathrobe

Standard room with two single beds

  • Max. number of persons: 3
  • Area: From 26m²
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathrobe

Superior Room with 1 queen-size bed

  • Max. number of persons: 3
  • Area: From 26m²
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathrobe

Superior Room with 2 single beds

  • Max. number of persons: 3
  • Area: From 26m²
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathrobe

Premier Executive Room with 1 queen-size bed

  • Max. number of persons: 3
  • Area: From 26m²
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathrobe

Premier Executive Room with 2 single beds

  • Max. number of persons: 3
  • Area: From 26m²
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathrobe

Premier Suite with 1 queen-size bed

  • Max. number of persons: 3
  • Area: From 54m²
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathrobe

Junior Suite with 1 king-size bed

  • Max. number of persons: 4
  • Area: From 82m²
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathrobe

The Korean style traditional room - Ondol

  • Max. number of persons: 3
  • Area: From 26m²
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathrobe

Under the Sea room with 2 single beds

  • Max. number of persons: 3
  • Area: From 26m²
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathrobe

Our restaurants and bars

the SQUARE

Type of cuisine: International

Gourmet buffet restaurant "the SQUARE" features a wide variety of Korean, Japanese, Chinese, Western, and American favorites. With a comfortable atmosphere and modern interior. "the SQUARE" is an ideal venue for business and family gatherings.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE DELI (BAKERY)

Type of cuisine: Cafe

Start your day off at 'the Deli' with the freshly baked breads and coffee. From the fluffy pastries to the various cakes, 'the Deli' provides you the sweet pleasure to complete your day.

Lunch

06:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

06:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ENTREE

Type of cuisine: Regional

Entrée is a contemporary dining introducing Western and Korean cuisines, prepared with quality of ingredients in a modern style.

Lunch

11:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

11:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GRAN A II - LIVE MUSIC BAR

Photo non contractuelle / Strictly non binding

Gran A II provides nightlife entertainment with live performances from exclusive bands and various events. Perfect for social and business gatherings, Gran A II's menu features a wide array of whiskey, cocktails, beer, and other beverages.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY LOUNGE

Photo non contractuelle / Strictly non binding

Lobby Lounge features a variety of coffee options, cocktails, teas, and other beverages along with various desserts and simple breakfast options. And provides a quiet atmosphere for daytime business meetings.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IN BALANCE CAFÉ

Photo non contractuelle / Strictly non binding

You can now enjoy your choice of soups, sandwiches, salads, healthy fresh juices and drinks before or after your work-out at our In Balance Café.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 495 m²

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 300 people

Find out more

Our guest reviews for
Novotel Ambassador Seoul Gangnam

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,538 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,952 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

my second home

TripAdvisor rating 4.5/5

massimobF7629RL Business - 26/01/2020 TripAdvisor review

I stay every year more than 100 nights in this hotel. The location, and the staff are great. the hotel rooms are small with a noisy air condition and a strange light system. the hotel is expensive for such a small room. the hotel is very well connected with the public transportation system and he has a nice health club with pool and good but expensive restaurants

Dear massimobF7629RL, Warm greetings from Novotel Ambassador Seoul Gangnam. First of all, we thank you for your loyalty to our hotel and taking a moment to write about your hotel stay experience. We really appreciate your compliments about our hotel and staff. Regarding air-conditioning and lighting system, we will share this with the relevant department for further improvement. Once again, we really appreciate your kind words and look forward to welcoming you soon. Sincerely, Lea You Guest Experience Manager

Well located. Top notch service. Cozy room

Customer review rating 4.4/5

Kelv O. Business - 20/01/2020 Confirmed reviews ALL

This hotel rewards customer loyalty and extended a warm welcome. Overall a great and enjoyable stay. One thing that could be improved would the shower. The hot/cold water pressure doesn’t seem to be very consistent. The water coming from the shower would turn cold for a few seconds then back to normal. Happened a few times during my stay.

Heart of G.

Customer review rating 4.4/5

In G. Business - 20/01/2020 Confirmed reviews ALL

5 night business stay

Overall good stay but please be more considerate to environment

Customer review rating 4.4/5

Fabian Business - 20/01/2020 Confirmed reviews ALL

Overall the stay was great. Good breakfast, amenities etc. However, two things bothered me. Even I left the towels on the rack, they were changed every day. This is not in line with the stated policy of using less water. Also, please don't remove the shampoo bottles if they are almost full. It really creates a lot of unnecessary waste.

Nice stay at Novotel Ambassador Seoul Gangnam

TripAdvisor rating 4.5/5

Tourist19650381953 Business - 14/01/2020 TripAdvisor review

Located at one of the best and happening areas of Seoul. Breakfast was awesome, guest will be spoilt for choice. The Gym is well equipped. Employees of the hotel are very cordial and cooperative. I shall look forward to stay here once again.

Dear Tourist19650381953, Warm greetings from Novotel Ambassador Seoul Gangnam. It is great to hear that you enjoyed the stay with us. We really appreciate your kind review about our hotel and staff. Your feedback would be an encouragement to all of our staff and leading them to provide the greatest services. We hope to see you again! Sincerely, Lea You Guest Experience Manager

Good service, clean rooms and good location.

Customer review rating 4.4/5

Janette Solo - 12/01/2020 Confirmed reviews ALL

I would like to specially mention one of your concierge Daniel who assisted me when I was stranded late night without a cab. After going the extra miles to call me a cab, he call my room just to ensure that I have return safely. Top notch service. Well done.

Solid Hotel, Good Location

Customer review rating 4.4/5

Anonymous Couples - 09/01/2020 Confirmed reviews ALL

I have stayed at this property for years particularly during the Christmas holiday. We stay because the service is solid and the location is great....easy to subway and to Gangnam area. Was a bit disappointed this year....we usually are able to check in a bit earlier before...this year seems like the hotel was fully booked....this means that breakfast was quite crowded and we had to wait. As well, because it's so hot everywhere in Korea during winter, we keep the air conditioner in the room on. The air con only worked about 50% of the time....if you open the windows you hear the traffic noise below. Overall, hotel was fine.

Nice place to stay.

Customer review rating 4.4/5

Anonymous Friends - 07/01/2020 Confirmed reviews ALL

Generally speaking I feel good. But I still feel uncomfortable with some of service experience. I started to stay in this hotel since Aug 2019 until now. Steadily for over 90 days. Every time when I check in, I experienced differrent troubles. For example , the guy in receiption did not know how to pre-pay buy credit card , or they insist to let me use credit card guarantee even though I would like to pre-pay my bill...ext Feel not good

Amazing!!!

Customer review rating 4.4/5

Anonymous Families - 07/01/2020 Confirmed reviews ALL

I was really satisfied with this stay!!! All step accepted my favor!! I stayed very comfortably~

Excellent Stay in Seoul

Customer review rating 4.4/5

Jeremy B. Business - 30/12/2019 Confirmed reviews ALL

Great experience at the hotel. Excellent accommodations and kind, helpful staff. The only thing I'd change is to have a few minute grace period for cleaning up breakfast, especially in the Executive Lounge. The staff was very prompt to clean up, which is fine, but it may be better to do that task a few minutes late, to accommodate the last minute guest.

Laundry fee charge

Customer review rating 4.4/5

Anonymous Business - 30/12/2019 Confirmed reviews ALL

The 3pcs laundry was included in my deal, and I knew it was only 3 pcs but they counted it as 4 pcs and charged me 1 pc. And I left one box of my facial masks in the fridge so called the hotel after several days but they said they didn't see it. This also still doubtful...

Good Location, tired hotel. Bedrooms and bathrooms need updating.

Customer review rating 4.4/5

C K. Couples - 28/12/2019 Confirmed reviews ALL

Very good location, nice concierge, willing staff but lady who checked us in was rather inexperienced and irritating tho deal with esp. after a long flight. Also hotel needs updating. Like most AccorHotels, maintenance is an issue. Tired and worn at the edges. Bedroom and bathroom need serious updating.

Dear Chee Kiam O., Warm greetings from Novotel Ambassador Seoul Gangnam. First of all, thank you for taking your time to tell us about your experience at Novotel Ambassador Seoul Gangnam. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. Regarding delayed check-in, room and bathroom condition issues, it will be shared with the relevant departments for improvement. And, we will train our staff so that the case like this will not be repeated in the future. It is always our highest priority for us to ensure that our guests and customers leave the hotel happy and satisfied at all times. We hope that you will stay with us again so that we may show you how we have improved. Sincerely, Lea You Guest Experience Manager

Great experience

Customer review rating 4.4/5

Anonymous Business - 26/12/2019 Confirmed reviews ALL

Friendly staff, good pricing, comfortable hotel, located in a great part of Seoul

A pleasant stay!

Customer review rating 4.4/5

Baekin K. Couples - 25/12/2019 Confirmed reviews ALL

Everything went well and we had a pleasant stay at your hotel. The Club Lounge staffs, especially Ms. Yu Juyeon, were very kind and helpful for everything.

Good location /conditions for Business trip

Customer review rating 4.4/5

Anonymous Business - 16/12/2019 Confirmed reviews ALL

Overall was very good. just too busy for breakfast place-

Great location, helpful staff and really nice room

Customer review rating 4.4/5

Agnelo Business - 13/12/2019 Confirmed reviews ALL

Staff friendly, conceirge team were helpful with arranging my transport. Nice breakfast in the restuarant. Beds comfy. Connected TV in the room. Not far to nearest subway. Nice resturants opposite. (cross the wide road). Easy check in / out. - Very slow posting my bill to my creditcard which made company expenses tough.

Lovely stay

Customer review rating 4.4/5

Salvo Business - 11/12/2019 Confirmed reviews ALL

Nice room, good location.

perfect for staycation

TripAdvisor rating 4.5/5

slayers0904 Friends getaway - 11/12/2019 TripAdvisor review

it was lovely to stay there. From front desk they upgraded the room and gave me free drink coupons. Room was cosy and spacious for 2 people. It takes 8 mins from sinnonhyun subway station. Also the decorations at the 1st floor was marvelous which goes well with this season.

Dear slayers0904, Warm greetings from Novotel Ambassador Seoul Gangnam. It is great to hear that you enjoyed the stay with us. We really appreciate your kind review about our hotel and staff. Your feedback would be an encouragement to all of our staff and leading them to provide the greatest services. We hope to see you again. Sincerely, Lea You Guest Experience Manager

Mediocre at best.

Customer review rating 4.4/5

David C. Families - 10/12/2019 Confirmed reviews ALL

Executive lounge was extremely disappointing. I didn't expect much, but during the daytime, no cold beverage was on offer, only tea and coffee, where the staff did not refill necessary items on a timely manner. (i.e. paper cups, sweets) Though the quality of food during happy hour was outstanding. We were given our room after the Standard check in time, 60min late. Staff were not too proactive about this issue since they claimed because it was the weekend. I asked the concierge staff to send my luggage to my room, staff's intentions were good, but ended up entering the room without knocking or ringing the bell. Room conditions were pretty good. Well kept despite the age of the hotel. Friendly housekeeping staff

Dear Do Hyun C., Warm greetings from Novotel Ambassador Seoul Gangnam. First of all, thank you for taking the time to tell us about your experience at the Novotel Ambassador Seoul Gangnam. I am sorry that we did not meet your expectations regarding Premier Lounge, delayed check-in and concierge service. Please allow me to express my sincerest apologies. Your feedback will be shared with the relevant departments for improvement. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Once again, we would like to apologize for the inconvenience caused. We will do our best to prevent the same issue. We hope that you will give us the opportunity to serve you better in the near future. Sincerely, Lea You Guest Experience Manager
Customer review rating 4.4/5

Mary R. Families - 10/12/2019 Confirmed reviews ALL

The staff was very helpful with all our needs and made the experience most special.

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