Novotel Ambassador Seoul Gangnam 5 stars

Customer review rating (ALL Rating) 4.5/5 1,221 reviews

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Description

Hotel extras

  • Located in Gangnam district near Sinnonhyeon station and Coex with easy access to the airport

  • 332 modern guest rooms and 12 business meeting rooms for up 400 pax

  • 6 luxurious restaurants & bars offering cuisines ranging from international to Bistro

  • Web / Internet corner and free WIFI for your business needs in comfort and privacy

  • Health and relaxation facilities: swimming pool, gym, sauna, and golf range

Our accommodation(s)

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Hotel location

Novotel Ambassador Seoul Gangnam

130 Bongeunsa ro, Gangnam gu
06124 SEOUL
South Korea

GPS:37.505258, 127.028829

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,221 reviews

TripAdvisor Rating  4.5/5  2,207 reviews

Certificate of excellence 2024

Great place to stay

TripAdvisor rating 5.0/5

1962PaulH Business - TripAdvisor review

A very good hotel with very friendly and professional staff ! I stayed her many times and every time I had a great stay.

Dear Guest, Thank you for your excellent rating you gave us following your recent stay in our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. It was a pleasure hosting you, and we look forward to welcoming you back for another enjoyable stay in the future. Thank you. Sincerely, Kate (Ji-Young) Yoo Guest Experience Executive Front Office Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea Tel : +82 (2) 531 6552

Not too bad, but more options in the location at this price point

TripAdvisor rating 3.0/5

rhchoice Couples - TripAdvisor review

Partner and I stayed at Novotel Gangnam, on Dec 27th. Pros: - Reception was attentive and thoughtful. Our Accor membership was recognised and they booked us for a higher floor than the originally booked. Despite the early check-in option not being available, we were happy with the way staff handled our queries. - despite the age of the hotel, we found the room had everything that we needed for a restful stay. - breakfast options were ample, although it does get fairly busy around the peak hours. We were fortunate enough to get a table (for two guests + a visitor) out of the way. Cons: - in contrast to the reception, concierge lacked order and was half asleep. Multiple times, we had to grab their attention by peeking over their stand/table and actually ask them to hold on to our luggage. - this place weirdly has a club on the ground floor next to the reception. I didn’t seem like it was a facility for the hotel guests but the locals in the area. Just not what I’d personally want to see/hear on our vacation - lacks accessibility by footpath in to the hotel. It’s located on a hill with two driveways with busy entrance/exits for the cars. Didn’t feel the safest way walking in and out if you are travelling by feet near the hotel

Dear Guest, Thank you for sharing your detailed feedback regarding your recent stay at Novotel Ambassador Seoul Gangnam. We truly appreciate the time you’ve taken to provide us with your thoughts, as it helps us continuously improve the guest experience. We are delighted to hear that you found our reception team attentive and thoughtful, and that their efforts to recognize your Accor membership and assign you a higher floor contributed positively to your stay. It is also wonderful to know that you were pleased with your room and the variety of breakfast options we offer. Ensuring a restful and satisfying experience for our guests is always our priority. On the other hand, we sincerely regret the aspects of your stay that fell short of your expectations. Your feedback about the concierge service has been noted, and we will address this with our team to ensure a more organized and attentive approach moving forward. Once again, thank you for your valuable input. We hope to have the opportunity to welcome you back in the future and provide a stay that exceeds your expectations. Kate (Ji-Young) Yoo Guest Experience Executive Front Office Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea Tel : +82 (2) 531 6552

Estancia agradable

Customer review rating 4.0/5

Elena Friends - Confirmed reviews ALL

Corta, bonita, cálida

Dear Elena A., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kate Yoo Guest Experience Executive Front Office Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea Tel : +8…

Well located

Customer review rating 4.5/5

Dr.m V. R. R. Business - Confirmed reviews ALL

All good . Price is little high

Dear R. R. m., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kate Yoo Guest Experience Executive Front Office Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea Tel : +8…

good location. welcome staff .

Customer review rating 3.5/5

Yana Business - Confirmed reviews ALL

Hi, i put 7. I liked hotel and room is comfortable. Indeed the bathroom water evacuation is really very noisy. if somebody is taking shower for neighbor room or the level up or down you can have a very strong sound, which is not allow to sleep. as it was happens at midnight and later this is really not a best experience can have thanks

Dear Yana W., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. We are delighted to hear that you enjoyed the hotel’s location and found the room to be comfortable. Our team truly appreciates your kind words about our welcoming staff. We sincerely apologize for the inconvenience caused by the noise from the bathroom water drainage. We understand how important a restful night’s sleep is, and we regret that this issue disrupted your experience. Your comments help us to improve, and we hope to have the opportunity to welcome you back in the future, ensuring a more seamless stay. Thank you. Sincerely, Kate Yoo Guest Experience Executive Front Office Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea Tel : +8…

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Other web-users rate our hotel

  • 523 reviews 9.3/10 Location
  • 641 reviews 7.3/10 Room
  • 696 reviews 8.6/10 Service
  • 15 reviews 9/10 WiFi
  • 273 reviews 7.8/10 Cleanliness
  • 232 reviews 6.1/10 Vibe
  • 225 reviews 8.8/10 Breakfast
  • 100 reviews 8.6/10 Wellness Area

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