Sofitel Ambassador Seoul Hotel & Serviced Residences 5 stars

Customer review rating (ALL Rating) 4.7/5 3,961 reviews

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Description

Hotel extras

  • An ideal venue for both short-term visits and extended stays, offering exceptional comfort.

  • Showcasing the elegance of authentic French touches, from the décor to the service.

  • Indulge in luxurious wellness and rejuvenating treatments at Sofitel Spa.

  • Enjoy modern luxury at Sofitel Seoul, where French zest blends with Seoul.

  • Savor exquisite French gastronomy at five distinguished restaurants and bars.

Our accommodation(s)

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Hotel location

Sofitel Ambassador Seoul Hotel & Serviced Residences

209 Jamsilro, Songpagu
05552 SEOUL
South Korea

GPS:37.514062, 127.106743

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  3,961 reviews

TripAdvisor Rating  4.9/5  876 reviews

Certificate of excellence 2025

나의 신혼여행

TripAdvisor rating 5.0/5

Abdulrahman A TripAdvisor review

I came in here for my honeymoon and the whole hotel staff was very polite and helpful and made my experience worthwhile. Special thanks to Zoe, she made sure that our stay is special by assisting us multiple times on locations to visit in Seoul, and left us a heartfelt massage in the room prior to checking in. Elena in the reception was very lovely and made sure our check in process was hasty and stress free. Kimi and Michael from the concierge were really helpful with recommendations and commuting. Definitely coming back here again!!

Customer review rating 4.0/5

Saad B. Families - Confirmed reviews ALL

Good rooms,clean and good location

Dear Saad B., We very much appreciate your comments regarding your stay at the Sofitel Ambassador Seoul Hotel & Serviced Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jacob Hwang Duty Manager

Customer review rating 5.0/5

Abdullah A. Solo - Confirmed reviews ALL

The facility was clean and luxurious. All staff were really amazing.

Dear Abdullah A., We very much appreciate your comments regarding your stay at the Sofitel Ambassador Seoul Hotel & Serviced Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Also, we’re very sorry to hear about your experience with the in-room dining and the discomfort you felt afterward. Please rest assured that we will review this matter with our culinary team, especially regarding the Middle Eastern menu. We truly appreciate your comments and will work to improve our offerings. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jacob Hwang Duty Manager

Customer review rating 5.0/5

Sherita R. J. Families - Confirmed reviews ALL

We had our family get away in Seoul at the Sofitel to celebrate my son's 8th birthday. Upon checking in, he was greeted with a smile and given a gift for his birthday. We were upgraded and walked to our room where we were greeted with a welcome message, and also waiting for my son were delicious treats. The hotel was very comfortable. The pool was enjoyable and the hot tub was amazing even in 40° F. I love that the hotel is literally next to the Lotte World Mall and across from the lake. It was such a beautiful view. We had breakfast on the last day and it did not disappoint! This is by far the nicest hotel I've stayed at.

Dear Sherita R. J., Thank you very much for sharing such a wonderful review of your stay with us at Sofitel Ambassador Seoul. We are delighted to hear that your son’s 8th birthday celebration was memorable and that he enjoyed the special welcome and treats prepared for him. It is wonderful to know that you enjoyed your upgraded room, the pool, and the hot tub, even in cooler weather, as well as the beautiful views of Lotte World Mall and the lake. We are also thrilled that our breakfast left a positive impression and that your overall experience with us was so enjoyable. Your kind words truly motivate our team to continue delivering exceptional service and memorable experiences. We sincerely hope to welcome you and your family back to Sofitel Ambassador Seoul in the near future for another unforgettable stay. Sincerely, Jacob Hwang Duty Manager

Customer review rating 5.0/5

Richie A. W. C. Families - Confirmed reviews ALL

Excellent stay and staffs are friendly.

Dear Richie A. W. C., We very much appreciate your comments regarding your stay at the Sofitel Ambassador Seoul Hotel & Serviced Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jacob Hwang Duty Manager

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Other web-users rate our hotel

  • 1,076 reviews 9.3/10 Location
  • 1,487 reviews 9/10 Room
  • 1,984 reviews 9.1/10 Service
  • 567 reviews 9.5/10 Vibe
  • 519 reviews 9.5/10 Cleanliness
  • 506 reviews 8.3/10 Amenities
  • 428 reviews 8.2/10 Comfort
  • 380 reviews 8.8/10 Breakfast

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