Sofitel Ambassador Seoul Hotel & Serviced Residences 5 stars

Customer review rating (ALL Rating) 4.7/5 3,968 reviews

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Sofitel Ambassador Seoul Hotel & Serviced Residences - Image 1
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Sofitel Ambassador Seoul Hotel & Serviced Residences - Image 4
209 Jamsilro, Songpagu, 05552 SEOUL, South Korea

Description

Hotel extras

  • An ideal venue for both short-term visits and extended stays, offering exceptional comfort.

  • Showcasing the elegance of authentic French touches, from the décor to the service.

  • Indulge in luxurious wellness and rejuvenating treatments at Sofitel Spa.

  • Enjoy modern luxury at Sofitel Seoul, where French zest blends with Seoul.

  • Savor exquisite French gastronomy at five distinguished restaurants and bars.

Our accommodation(s)

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Hotel location

Sofitel Ambassador Seoul Hotel & Serviced Residences

209 Jamsilro, Songpagu
05552 SEOUL
South Korea

GPS:37.514062, 127.106743

Telephone
Fax +82 2-2092-6001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  3,968 reviews

TripAdvisor Rating  4.9/5  880 reviews

Certificate of excellence 2025

A beautiful One-of-a-Kind Stay

TripAdvisor rating 5.0/5

WildWestW TripAdvisor review

My stay at Sofitel Ambassador Seoul was a truly luxurious and deeply personalized experience from beginning to end — beginning well before I ever arrived. In the days leading up to my stay, the Sofitel team was exceptionally communicative. Every question and inquiry I had was answered promptly, respectfully, and with genuine care. The pre-arrival communication alone set the tone for the level of attentiveness and professionalism I experienced throughout my stay, and it made me feel both valued and well prepared before stepping foot on the property. Despite arriving over two hours later than expected due to traffic, the spa team graciously accommodated me without hesitation. The massage itself was slightly firm but very effective, and the body scrub was absolutely wonderful. I especially loved the thoughtful flow of the spa experience — from the beautiful showers between treatments to the soothing mask and overall ambiance. Guest Relations' Jisoo made my stay exceptionally special. She decorated my room beautifully for my birthday, including a heartfelt design on the full-length mirror that truly made me feel celebrated. She consistently complimented me whenever we crossed paths and took wonderful care of me throughout my stay, including arranging a lovely room upgrade. Her warmth, attentiveness, and genuine kindness elevated my experience in a way I will never forget. Throughout my stay, the hotel surprised me with delicious desserts and thoughtful touches that made returning to my room a joy. Breakfast was very tasty, with high-quality offerings and a relaxed atmosphere. While my American Express package did not include breakfast, the hotel generously provided a substantial credit for incidentals and dining at their restaurants, which I greatly appreciated. Concierge Rohan was equally wonderful — kind, attentive, and highly responsive. He honored every request I had with professionalism and ease, making the entire experience feel seamless. Sofitel Ambassador Seoul exemplifies refined luxury paired with heartfelt hospitality. From pre-arrival communication to check-out, I felt genuinely cared for and celebrated. I would happily return and highly recommend this property to anyone seeking an elevated, personalized stay in Seoul.

Customer review rating 3.5/5

Hyeongmin K. Families - Confirmed reviews ALL

Contemporary and exceptional facility, professional staff members, and good F&B options. I didn’t receive any platinum benefits as I booked through Amex THC. It would be a nice touch if both Amex & Accor benefits can overlap, like many other hotels around the world for Amex FHR/THC customers. I still chose to visit aware of this ahead, and I was still satisfied with the property overall.

Dear Hyeongmin K., Thank you very much for taking the time to share your feedback and for your kind comments about our contemporary facilities, professional team, and F&B offerings. We are truly pleased to hear that you enjoyed your stay overall. Regarding the Platinum benefits, we appreciate your understanding. At this time, unfortunately, Accor Live Limitless benefits cannot be combined with American Express THC benefits due to our current policy. We do value your suggestion, and feedback like yours is always appreciated as it helps us continue to review and improve our guest experience. Thank you again for choosing to stay with us despite this limitation. We truly hope to have the pleasure of welcoming you back in the future. Best regards, Jacob Hwang Duty Manager

Customer review rating 4.5/5

Lindsay H. Families - Confirmed reviews ALL

Fantastic location for a family and people who love to shop. Close proximity to shopping centers and food. Swimming pool on the smaller side, but great to see lifeguards around. Elevator system was the major downside as you need to switch elevators every time. Morning buffet was good, but not a lot of variety, given the price.. Service was fantastic.

Dear Lindsay H., We very much appreciate your comments regarding your stay at the Sofitel Ambassador Seoul Hotel & Serviced Residences. We are delighted to hear that you enjoyed our location, service, and the presence of lifeguards at the pool. We truly appreciate your comments regarding the elevator system and the breakfast variety. Your feedback is very important to us, and we will certainly share it with the relevant teams as we continue to look for ways to improve our guests’ experience. Once again, thank you for your thoughtful review. We hope to have the pleasure of welcoming you and your family back in the future for an even more enjoyable stay. Best Regards, Jacob Hwang Duty Manager

나의 신혼여행

TripAdvisor rating 5.0/5

Abdulrahman A TripAdvisor review

I came in here for my honeymoon and the whole hotel staff was very polite and helpful and made my experience worthwhile. Special thanks to Zoe, she made sure that our stay is special by assisting us multiple times on locations to visit in Seoul, and left us a heartfelt massage in the room prior to checking in. Elena in the reception was very lovely and made sure our check in process was hasty and stress free. Kimi and Michael from the concierge were really helpful with recommendations and commuting. Definitely coming back here again!!

Customer review rating 5.0/5

Kelly C. Families - Confirmed reviews ALL

The staff at Sofitel provided an exceptional service! I was very surprised the young gentleman at the Millesme cocktail hour remembered that my mother and I didn’t eat lamb! I was even more surprised when he offered a substitute and brought out a delicious salmon dish few minutes later. I’ve highly recommended Sofitel to all my work colleagues, family and friends who will be visiting Seoul in Spring of 2026.

Dear Valued Guest, Bonjour! Thank you sincerely for taking the time to share such wonderful feedback regarding your recent stay at Sofitel Ambassador Seoul. We are thrilled to hear that our team, and especially our colleague at the Millesime cocktail hour, made such a memorable impression by anticipating your needs and providing a personalized dining experience. Your kind words and recommendation mean the world to us. We are delighted to know that you have already shared your positive experience with your family, friends, and colleagues, and we look forward to welcoming them when they visit Seoul in the Spring of 2026. It was our pleasure to have you and your mother as our guests, and we hope to have the opportunity to delight you again on your next visit. Warm regards, Duty Manager Jun Yoon

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Other web-users rate our hotel

  • 1,074 reviews 9.3/10 Location
  • 1,492 reviews 9/10 Room
  • 1,985 reviews 9.1/10 Service
  • 570 reviews 9.4/10 Vibe
  • 518 reviews 9.5/10 Cleanliness
  • 507 reviews 8.3/10 Amenities
  • 427 reviews 8.2/10 Comfort
  • 379 reviews 8.8/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.