Sofitel Ambassador Seoul Hotel & Serviced Residences 5 stars

Customer review rating (ALL Rating) 4.7/5 4,291 reviews

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Description

Hotel extras

  • An ideal venue for both short-term visits and extended stays, offering exceptional comfort.

  • Showcasing the elegance of authentic French touches, from the décor to the service.

  • Indulge in luxurious wellness and rejuvenating treatments at Sofitel Spa.

  • Enjoy modern luxury at Sofitel Seoul, where French zest blends with Seoul.

  • Savor exquisite French gastronomy at five distinguished restaurants and bars.

Our accommodation(s)

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Hotel location

Sofitel Ambassador Seoul Hotel & Serviced Residences

209 Jamsilro, Songpagu
05552 SEOUL
South Korea

GPS:37.514062, 127.106743

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  4,291 reviews

Customer review rating 5.0/5

Soojin N. Families - Confirmed reviews ALL

enjoyed the space and friendly staff

Dear Soojin N., Bonjour and warmest greetings, Thank you sincerely for taking the time to share your kind comments regarding your recent stay at Sofitel Ambassador Seoul Hotel & Serviced Residences. We are truly delighted to learn that you were satisfied with our service. Knowing that your experience with us was a pleasant and memorable one brings us the greatest sense of pride and fulfillment. Your thoughtful words mean far more than simple feedback — they are a genuine encouragement to every member of our team who strives each day to deliver heartfelt and attentive service. Please rest assured that your generous comments will be shared with all of our colleagues, as they will undoubtedly inspire us to continue elevating the quality of our hospitality and to serve each guest with even greater care and dedication. Thank you once again for your gracious support and for choosing to stay with us. It would be our true pleasure to welcome you back in the near future, and we sincerely hope your next visit will be just as enjoyable, if not even more exceptional. Sincerely, Simon Kim Duty Manager

Customer review rating 5.0/5

Rodolfo M. Business - Confirmed reviews ALL

Everything from concierge, entrance lobby, housekeeping. All perfect

Dear Mr. Rodolfo M., Warm greetings from Sofitel Ambassador Seoul Hotel & Serviced Residences. Thank you sincerely for taking the time to share your thoughtful comments regarding your recent stay with us. It truly means a great deal to our entire team to receive such generous and positive feedback. We are delighted to know that your experience with us was a pleasant one. Your kind words are not only encouraging but also serve as a meaningful reminder of why we are passionate about what we do. Please be assured that your comments will be shared with all team members, as they will undoubtedly inspire us to continue delivering attentive and heartfelt service to every guest we welcome. Once again, we deeply appreciate your gracious support and for choosing Sofitel Ambassador Seoul Hotel & Serviced Residences. It would be our great pleasure to welcome you back in the near future, and we sincerely hope your next visit will be even more memorable and enjoyable. With our warmest gratitude and best regards, Duty Manager Simon Kim

Customer review rating 4.5/5

April T. Business - Confirmed reviews ALL

The Sofitel Hotel was a wonderful stay, with comfortable amenities in the room, and quiet floors for rest. The conference facilities were excellent within the hotel and staff made our stay feel inviting and warm as a non-South Korean speaker.

Dear April T., Warm greetings from Sofitel Ambassador Seoul Hotel & Serviced Residences. Thank you sincerely for taking the time to share your thoughtful comments regarding your recent stay with us. It truly means a great deal to our entire team to receive such generous and positive feedback. We are especially grateful for your kind recognition of our Concierge team. Your thoughtful words about their service have been shared with them, and they were deeply touched and encouraged by your appreciation. It is always our goal to provide attentive, personalized assistance to ensure each guest feels welcomed and well cared for, and your acknowledgment reassures us that we are fulfilling that commitment. We are delighted to know that your overall experience was a pleasant and memorable one. Your encouragement inspires us to continue striving for excellence and to deliver heartfelt hospitality to every guest we have the privilege of serving. Once again, we sincerely thank you for your gracious support and for choosing Sofitel Ambassador Seoul Hotel & Serviced Residences. We very much look forward to welcoming you back in the near future and hope your next visit will be even more exceptional. With our warmest gratitude and best regards, Duty Manager Simon Kim

Customer review rating 5.0/5

Claudio A. Couples - Confirmed reviews ALL

We greatly enjoyed our stay. Kudos to the management. We found stellar service at Club Milésime and elsewhere at the hotel. I'd be har-pressed to find something to complain about. We have reviewed this hotel at TripAdvisor.

Dear Claudio A., Bonjour! Warmest greetings from Sofitel Ambassador Seoul Hotel & Serviced Residences. We are truly and profoundly grateful for the beautiful words you shared following your recent stay with us. Your comment, “Brilliant management,” touched us more deeply than we can fully express. To receive such heartfelt praise from a valued guest is both humbling and immensely rewarding. It brings us great joy to know that you greatly enjoyed your time with us and experienced stellar service at Club Milésime and throughout the hotel. Your generous recognition of our team means more than you may imagine. Each member of our staff is dedicated to delivering service with sincerity, attentiveness, and genuine care, and knowing that these efforts made a meaningful difference to your stay is the greatest encouragement we could receive. Your remark that you would be hard-pressed to find something to complain about is a compliment we hold with the utmost appreciation and respect. Please rest assured that we never take such praise lightly. Instead, it inspires us to continue striving for excellence and to refine every detail of the guest experience with even greater passion and commitment. We are also sincerely thankful that you took the time to share your experience on TripAdvisor. Your thoughtful review is a tremendous gift to us and to future guests, and it serves as a powerful motivation for our entire team to uphold and elevate the standards you so kindly recognized. On behalf of all of us, please accept our deepest gratitude. It would be our absolute pleasure and honor to welcome you back in the near future and to create another stay that is just as memorable—if not even more so—than the last. Warmest regards, Sincerely, Bomoon Kim Duty Manager

Customer review rating 5.0/5

Qiaolin H. Families - Confirmed reviews ALL

comfy room.and friendly.staff

Dear Qiaolin H., We very much appreciate your comments regarding your stay at the Sofitel Ambassador Seoul Hotel & Serviced Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jacob Hwang Duty Manager

Other web-users rate our hotel

  • 1,117 reviews 9.4/10 Location
  • 1,497 reviews 9.1/10 Room
  • 2,058 reviews 9.1/10 Service
  • 597 reviews 9.5/10 Vibe
  • 532 reviews 8.4/10 Amenities
  • 510 reviews 9.3/10 Cleanliness
  • 430 reviews 8.4/10 Comfort
  • 381 reviews 8.5/10 Breakfast

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