Sofitel Ambassador Seoul Hotel & Serviced Residences 5 stars

Customer review rating (ALL Rating) 4.7/5 3,926 reviews

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Description

Hotel extras

  • An ideal venue for both short-term visits and extended stays, offering exceptional comfort.

  • Showcasing the elegance of authentic French touches, from the décor to the service.

  • Indulge in luxurious wellness and rejuvenating treatments at Sofitel Spa.

  • Enjoy modern luxury at Sofitel Seoul, where French zest blends with Seoul.

  • Savor exquisite French gastronomy at five distinguished restaurants and bars.

Our accommodation(s)

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Hotel location

Sofitel Ambassador Seoul Hotel & Serviced Residences

209 Jamsilro, Songpagu
05552 SEOUL
South Korea

GPS:37.514062, 127.106743

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  3,926 reviews

TripAdvisor Rating  4.9/5  872 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Dami K. Couples - Confirmed reviews ALL

Service was top tier and the overall experience was immaculate

Dear Valued Guest, Bonjour, 안녕하십니까! Thank you sincerely for choosing to stay once again at Sofitel Ambassador Seoul Hotel & Serviced Residences, and for taking the time to share your kind and heartfelt feedback. We truly appreciate your thoughtful words. Our hotel strives to provide an exquisite environment where the essence of French elegance harmoniously blends with Korean heartfelt hospitality, ensuring that every guest enjoys genuine relaxation and a truly memorable experience through the highest standards of service. Hearing that you had a satisfying and joyful stay fills our entire team with great pride and joy, while also inspiring us with a renewed sense of responsibility to deliver even more impeccable service in the future. At Sofitel Ambassador Seoul, we pledge to continue serving you with unwavering passion and meticulous care, so that with every visit you may experience the true spirit of French zest, accompanied by luxurious service and an exceptional environment without compromise. We hope that your cherished experience with us will mark the beginning of a lasting relationship, and we eagerly look forward to the opportunity to welcome you back in the near future. Once again, please accept our heartfelt gratitude, and we wish you health and happiness. Sincerely, Duty Manager Chris Park

Customer review rating 5.0/5

Nefertiti G. Couples - Confirmed reviews ALL

In all honesty, this is the best hotel stay I have ever experienced in all my years of traveling. I have not one negative thing I can say about our stay. The service by the staff was top notch. They were very helpful and accommodating. The gym and pool were beautiful (yes beautiful), clean, and well equipped. The room, especially the shower, was a 10/10. We enjoyed our stay and would highly recommend this hotel.

Dear Valued Guest, Bonjour and thank you for your thoughtful review regarding your recent visit to Sofitel Ambassador Seoul. We are truly pleased to hear that your stay was enjoyable and that our team contributed positively to your experience. At Sofitel ambassador Seoul, we believe that authentic hospitality lies in the details—from the comfort of the room to the attentive service provided by our staff. It is most rewarding to know that our commitment to these values was well received during your time with us. Your feedback has been shared with our entire team, as it serves as a valuable source of motivation to continue enhancing our service standards and guest satisfaction. We are particularly grateful for guests like you who take the time to share such kind words. Should your travels bring you back to Seoul, it would be our greatest pleasure to welcome you again and offer you another refined and memorable experience. Kind regards, Duty Manager Chris Park

Customer review rating 5.0/5

Caroline O. Solo - Confirmed reviews ALL

The staff was very helpful and polite and the hotel was beautiful

Dear Valued Guest, Bonjour and thank you for your thoughtful review regarding your recent visit to Sofitel Ambassador Seoul. We are truly pleased to hear that your stay was enjoyable and that our team contributed positively to your experience. At Sofitel ambassador Seoul, we believe that authentic hospitality lies in the details—from the comfort of the room to the attentive service provided by our staff. It is most rewarding to know that our commitment to these values was well received during your time with us. Your feedback has been shared with our entire team, as it serves as a valuable source of motivation to continue enhancing our service standards and guest satisfaction. We are particularly grateful for guests like you who take the time to share such kind words. Should your travels bring you back to Seoul, it would be our greatest pleasure to welcome you again and offer you another refined and memorable experience. Kind regards, Duty Manager Chris Park

Customer review rating 5.0/5

Joshua E. D. D. Families - Confirmed reviews ALL

Incredibly awesome stay and experience.

Dear Valued Guest, Thank you very much for choosing Sofitel Ambassador Seoul Hotel & Serviced Residences and for sharing your wonderful feedback. We are thrilled to hear that you consider us the best family-friendly hotel in Seoul and even throughout South Korea! Knowing that you had an incredibly awesome stay and experience truly warms our hearts and inspires our team to keep delivering exceptional service. We look forward to welcoming you and your family again soon for another memorable stay. Kind Regards, Duty Manager Jun Yoon

Customer review rating 3.5/5

Paul R. Business - Confirmed reviews ALL

Room was good but the synthetic bedding was sweaty. The only bad thing was the speed of the tea/coffee service at breakfast, it could take 20 min for this to arrive. Suggest a carafe of either/both placed on each table or at least a self serve area. Other than that breakfast was good if expensive.

Dear Valued Guest, Thank you very much for staying at Sofitel Ambassador Seoul Hotel & Serviced Residences and for sharing your valuable feedback. We are pleased to hear that you enjoyed your room and the overall breakfast experience. At the same time, we sincerely apologize for the inconvenience caused by the synthetic bedding and the slower-than-expected tea and coffee service. We greatly appreciate your thoughtful suggestions regarding placing a carafe on each table or a self-serve area, and we will review this with our team to improve the breakfast experience for our guests. Your feedback helps us continue to provide better service, and we hope to have the opportunity to welcome you back for an even more comfortable and enjoyable stay. Kind Regards, Duty Manager Jun Yoon

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Other web-users rate our hotel

  • 1,074 reviews 9.3/10 Location
  • 1,486 reviews 9/10 Room
  • 1,982 reviews 9.1/10 Service
  • 565 reviews 9.4/10 Vibe
  • 516 reviews 9.5/10 Cleanliness
  • 505 reviews 8.2/10 Amenities
  • 422 reviews 8.2/10 Comfort
  • 376 reviews 8.8/10 Breakfast

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