Sofitel Ambassador Seoul Hotel & Serviced Residences

Customer review rating (ALL Rating) 4.7/5 2,866 reviews

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Description

Hotel extras

  • An ideal venue for both short-term visits and extended stays, offering exceptional comfort.

  • Showcasing the elegance of authentic French touches, from the décor to the service.

  • Indulge in luxurious wellness and rejuvenating treatments at Sofitel Spa.

  • Enjoy modern luxury at Sofitel Seoul, where French zest blends with Seoul.

  • Savor exquisite French gastronomy at five distinguished restaurants and bars.

Our accommodation(s)

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Hotel location

Sofitel Ambassador Seoul Hotel & Serviced Residences

209 Jamsilro, Songpagu
05552 SEOUL
South Korea

GPS:37.514062, 127.106743

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,866 reviews

TripAdvisor Rating  5.0/5  618 reviews

Certificate of excellence 2024

Very pleasant

Customer review rating 4.0/5

Morton G. Couples - Confirmed reviews ALL

Very much enjoyed my stay and thought the room was spacious. I think cleaning could have been better. Floor was dusty and not vacuumed daily. We used an air purifier provided by the hotel but still it seemed insufficient. Also I think there could be more storage space for clothes.

Dear Mr. G., Greetings from Sofitel Ambassador Seoul Hotel & Residences :) Thank you for taking the time to share your feedback about your recent stay with us. We are pleased to hear that you found your stay enjoyable and appreciated the spacious room. We sincerely apologize for the shortcomings in cleanliness during your visit. The issue with dusty floors and insufficient vacuuming does not meet our usual standards, and we have addressed this with our housekeeping team to ensure daily cleaning is conducted with meticulous attention to detail. Additionally, we will review the performance of the air purifiers provided to ensure they meet the needs of our guests effectively. Your comment regarding the storage space is also valuable, and we will consider ways to optimize room layouts to provide additional convenience for guests with longer stays or more belongings. We greatly appreciate your input, as it helps us improve the experience for all our guests. We hope to have the opportunity to welcome you back in the future and provide a stay that exceeds your expectations. Should you have any specific suggestions or preferences for your next stay, please feel free to reach out. Warm regards, Donny Bae Duty Manager Sofitel Ambassador Seoul Hotel & Residences

Perfect location, room and service .

Customer review rating 5.0/5

L. H. Y. Friends - Confirmed reviews ALL

Nice spot for walking , running and shopping.

Dear H. Y. L., Warm greetings from Sofitel Ambassador Seoul Hotel & Residences. Thank you for sharing such wonderful feedback about your recent stay with us. We are delighted to know that our location, accommodations, and service met your expectations and contributed to an enjoyable experience. Your comments are greatly appreciated and we hope to welcome you back in the near future and make your next stay just as memorable. Should you have any special requests for your next visit, please don’t hesitate to let us know. Warm regards, Donny Bae Duty Manager Sofitel Ambassador Seoul Hotel & Residences

Another magnificent stay at Sofitel Ambassador Seoul Hotel

Customer review rating 5.0/5

Nicholas M. Business - Confirmed reviews ALL

My fifth visit to this very special place in Seoul. And it gets better each, and every, time, if that was even possible. The outstanding teams from Concierge, Front Desk, Fait Maison, L'Espace, Lattitue 32, and the Club Millesime Executive Lounge are always there with a smile, helpful to give any assistance and make the stay as smooth and restful in every way. A completely delightful place to stay in dynamic Seoul.

Dear Nicholas M., Warm greetings from Sofitel Ambassador Seoul Hotel & Residences. Thank you so much for sharing such wonderful feedback about your recent stay with us. It is truly an honor to welcome you back for your fifth visit, and we are thrilled to hear that each experience with us continues to surpass your expectations. Your kind recognition of the efforts made by our teams at Concierge, Front Desk, Fait Maison, L'Espace, Latitude 32, and Club Millésime means the world to us. We are delighted that their dedication contributed to a smooth and restful stay. We will be sure to pass along your compliments to our team members, as they take immense pride in delivering exceptional service to our esteemed guests like you. We are also pleased to know that the app has been a convenient tool for managing your bookings, making your planning process seamless. Your feedback reinforces our commitment to ensuring our services are as effortless as they are enjoyable. As a Diamond member, your loyalty and trust inspire us to go above and beyond. Thank you for allowing us to create memorable experiences for you, and we look forward to welcoming you back to your home away from home in Seoul. Should you need any assistance or have specific requests for your next stay, please don’t hesitate to reach out to us directly. Warm regards, Donny Bae Duty Manager Sofitel Ambassador Seoul Hotel & Residences

Good stay

Customer review rating 5.0/5

Richard L. Families - Confirmed reviews ALL

I was very satisfied with baby things. Thank you so much.

Dear Richard L. Ii, We very much appreciate your comments regarding your stay at the Sofitel Ambassador Seoul Hotel & Serviced Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty manager Kus Kim

Memorable Long Term Stay

TripAdvisor rating 5.0/5

Frederic G TripAdvisor review

I stayed for business reasons more than 10 months from Feb. to Nov 2024 at the Sofitel Ambassador Seoul Serviced Residences. The stay was far beyond expectations. A great location in Jamsil, fantastic 5 star accomodation and high level quality of the services provided to the Residents. This place was really a home away from home for me and this is also mainly due to the amazing professionalism and friendliness of the team. T

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Other web-users rate our hotel

  • 839 reviews 9.5/10 Location
  • 1,224 reviews 9/10 Room
  • 1,557 reviews 9.3/10 Service
  • 476 reviews 9.7/10 Vibe
  • 448 reviews 9.7/10 Cleanliness
  • 400 reviews 8.6/10 Amenities
  • 356 reviews 8.5/10 Food
  • 350 reviews 9/10 Breakfast

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