Pullman Ambassador Seoul Eastpole 5 stars

Customer review rating (ALL Rating) 4.6/5 429 reviews

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410 ACHASAN-RO, GWANGJIN-GU, 05050 SEOUL, South Korea

Description

Hotel extras

  • Located in the heart of Seoul with direct access to Guui Subway Station.

  • All high-floor rooms feature unobstructed, impressive views.

  • 22nd-floor indoor pool with panoramic Han River views.

  • Restaurants, bars, and a café offering exceptional gourmet experiences.

  • Pool and Power Fitness are closed for maintenance every second Wednesday of the month.

Our accommodation(s)

Hotel location

Pullman Ambassador Seoul Eastpole

410 ACHASAN-RO, GWANGJIN-GU
05050 SEOUL
South Korea

GPS:37.537438, 127.088189

Telephone
Fax +82 2-3450-6001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

EMBERS

Embers is an artisan grill experience where fire's warmth meets culinary artistry. Each dish fuses tradition and innovation, offering a unique journey for those who value quality, storytelling, and the craft behind every meal.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  429 reviews

Customer review rating 5.0/5

Soojin S. J. Families - Confirmed reviews ALL

It's a brand new hotel with all facilities being new, and the staff is kind. The location is directly connected to a metro and a mall. I had a relaxing stay and loved the pool!

Dear Valued Guest, Welcome to Pullman! Thank you sincerely for taking the time to share your kind review of your recent stay with us. Your thoughtful words are a true encouragement to our entire team and serve as a strong motivation for us to continue delivering the highest standards of hospitality. We are truly delighted to know that you had an overall pleasant and satisfying experience during your stay. It is always our utmost priority to ensure that every guest feels genuinely welcomed and cared for throughout their time with us. Please rest assured that we will continue striving to create memorable and refined experiences for you and all our future guests, with the same level of attentiveness and dedication. Once again, thank you for your generous feedback. We sincerely look forward to welcoming you back in the near future. Warm regards, Hayden Kim - Duty manager Rooms Division

Customer review rating 5.0/5

Evan S. Families - Confirmed reviews ALL

Epic experience. Landed in Seoul suddenly - randomly - for a family emergency. This hotel has been a bastion for my wife and I (and our child). The staff is so extremely friendly helpful and accommodating with every situation or question we have encountered. The food has been top notch and the facilities are all amazing. Pullman has singlehandedly defused what would have otherwise been an extremely stressful time for us in Seoul and for that we are sincerely greatful. A heartfilled thanks to the company and all staff. ~ 2814

Dear Valued Guest, Welcome to Pullman! Thank you sincerely for taking the time to share your kind review of your recent stay with us. Your thoughtful words are a true encouragement to our entire team and serve as a strong motivation for us to continue delivering the highest standards of hospitality. We are truly delighted to know that you had an overall pleasant and satisfying experience during your stay. It is always our utmost priority to ensure that every guest feels genuinely welcomed and cared for throughout their time with us. Please rest assured that we will continue striving to create memorable and refined experiences for you and all our future guests, with the same level of attentiveness and dedication. Once again, thank you for your generous feedback. We sincerely look forward to welcoming you back in the near future. Warm regards, Hayden Kim - Duty manager Rooms Division

Customer review rating 5.0/5

Narae E. Business - Confirmed reviews ALL

All the staffs were very friendly, and although I don’t remember his name, the staff at the front desk was especially friendly.

Dear Valued Guest, Welcome to Pullman! Thank you sincerely for taking the time to share your kind review of your recent stay with us. Your thoughtful words are a true encouragement to our entire team and serve as a strong motivation for us to continue delivering the highest standards of hospitality. We are truly delighted to know that you had an overall pleasant and satisfying experience during your stay. It is always our utmost priority to ensure that every guest feels genuinely welcomed and cared for throughout their time with us. Please rest assured that we will continue striving to create memorable and refined experiences for you and all our future guests, with the same level of attentiveness and dedication. Once again, thank you for your generous feedback. We sincerely look forward to welcoming you back in the near future. Warm regards, Front Office Duty Manager Ted Sin.

Customer review rating 5.0/5

Ahhyun K. Friends - Confirmed reviews ALL

Damen is very nice.

Dear Valued Guest, Welcome to Pullman! Thank you sincerely for taking the time to share your kind review of your recent stay with us. Your thoughtful words are a true encouragement to our entire team and serve as a strong motivation for us to continue delivering the highest standards of hospitality. We are truly delighted to know that you had an overall pleasant and satisfying experience during your stay. It is always our utmost priority to ensure that every guest feels genuinely welcomed and cared for throughout their time with us. Please rest assured that we will continue striving to create memorable and refined experiences for you and all our future guests, with the same level of attentiveness and dedication. Once again, thank you for your generous feedback. We sincerely look forward to welcoming you back in the near future. Warm regards, Hayden K. - Duty manager Rooms Division

Customer review rating 2.5/5

Holm K. Couples - Confirmed reviews ALL

It’s a nice hotel, but would score it 4 stars rather than 5. When booking the reservation, I added breakfast. At check-in, nothing was mentioned, but the next morning it turned out that there has been only one breakfast added for the two person reservation. The missing breakfast was then paid to the reception, but the next morning the same happened: only one paid breakfast visible. On the third morning there was no breakfasts in our reservation. So we faced a new issue every morning during the beginning of our stay. The hotel also offered only heating during this season, so it was rather hard to get the hotel room cooled down to a normal sleeping temperature when the temperature was somewhere between 25.5 and 27 C and it was uncomfortable to sleep. During the last evening of our stay, other guests at the same hallway were really noisy in the middle of the night; it turned out that the rooms are not too soundproof as you definitely wake up if anyone is noisy in the nearby rooms. Breakfast on the other hand was tasty. The selection was always the same so that was a bit of a bummer, but the flavors were great. Location was quite ok, and the automated curtains as well as the spacey bathroom were nice.

Dear Valued Guest, First and foremost, we sincerely thank you for choosing to stay with us and for taking the time out of your busy schedule to share your valuable feedback. We deeply apologize that your recent stay did not meet your expectations and that we were unable to provide you with a fully satisfying experience. Each guest’s experience is incredibly important to us, and we continually remind ourselves of the responsibility to ensure that every stay is both comfortable and memorable. Your feedback has been shared with our entire team, including management, and we have taken measures to review and improve our services comprehensively. This experience has been a valuable learning opportunity for us, and we are committed to making ongoing improvements to deliver a higher level of hospitality and satisfaction to all our guests. We sincerely apologize for any inconvenience caused due to the insufficient guidance during check-in and the issues you experienced with the in-room facilities. Please be assured that we are conducting an internal review and will take immediate steps to improve these areas. We sincerely hope to have the opportunity to welcome you back in the future and to provide you with an even more enhanced and memorable stay. Thank you once again for choosing our hotel, and we wish you peace and happiness in all your days ahead. Kind regards, Front Office Duty Manager Ted Sin.

Other web-users rate our hotel

  • 73 reviews 8.9/10 Location
  • 131 reviews 9.2/10 Room
  • 138 reviews 9.4/10 Service
  • 73 reviews 8.8/10 Cleanliness
  • 66 reviews 9/10 Vibe
  • 53 reviews 7.6/10 Amenities
  • 50 reviews 6.5/10 Comfort
  • 42 reviews 9.3/10 Pool

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