Pullman Ambassador Seoul Eastpole 5 stars

Customer review rating (ALL Rating) 4.7/5 1,383 reviews

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Description

Hotel extras

  • Located in the heart of Seoul with direct access to Guui Subway Station.

  • All high-floor rooms feature unobstructed, impressive views.

  • 22nd-floor indoor pool with panoramic Han River views.

  • Restaurants, bars, and a café offering exceptional gourmet experiences.

  • Pool & Power Fitness closed on the second Wednesday of each month.

Our accommodation(s)

Book this hotel
Room 1

35sqm, Enjoy a tranquil stay in a room with two single beds, free Wi-Fi, a safe, Nespresso machine, and a bathroom with rain shower.

  • Views:

    City View

Max. number of persons
3
Area
From 35 m² / 376 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Nespresso machine
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Smoke alarm in room
  • Sprinkler in room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air
  • 3 pers. max
  • 35 m² / 376 sq ft
  • Bedding 2 x Single bed(s)
  • Views: City View

Specially designed to ensure a comfortable stay for guests with disabilities. 35sqm, Relax in a modern room with a king-size bed, free Wi-Fi, a safe, Nespresso machine, and a bathroom with a rain shower.

Max. number of persons
3
Area
From 35 m² / 376 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

35smq, Rejuvenate in this stylish room with river view featuring a king-size bed, free Wi-Fi, a safe, Nespresso machine, and a bathroom with rain shower.

  • Views:

    River side

Max. number of persons
3
Area
From 35 m² / 376 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Nespresso machine
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Smoke alarm in room
  • Sprinkler in room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

35sqm, Enjoy a charming stay in a room with river view, two single beds, free Wi-Fi, a safe, Nespresso machine, and a bathroom with rain shower.

  • Views:

    River side

Max. number of persons
3
Area
From 35 m² / 376 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Smoke alarm in room
  • Sprinkler in room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

35 sqm stylish room on the 30th floor featuring a king-size bed, free Wi-Fi, safe, Nespresso machine, bathtub.

Max. number of persons
3
Area
From 35 m² / 376 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Nespresso machine
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Smoke alarm in room
  • Sprinkler in room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Suite

PRESIDENTIAL SUITE, 1 King Size Bed, River View

Spanning an expansive 181 sqm, the suite offers a separate living room with a king-size bed, complimentary breakfast and Social Table access, free Wi-Fi, a safe, Nespresso machine, kitchenette, washing machine and a bathroom with a bathtub.

  • Views:

    River side

Max. number of persons
3
Area
From 181 m² / 1948 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen maintenance kit
  • Nespresso machine
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Smoke alarm in room
  • Sprinkler in room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Apartment

1 Bedroom Premier Suite, 1 King Size Bed

Spanning 72 sqm, the deluxe with river view features a separate living room with a king-size bed, kitchenette, washing machine, free Wi-Fi, a safe, Nespresso machine and a bathroom with a bathtub.

  • Views:

    River side

Max. number of persons
3
Area
From 72 m² / 775 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen maintenance kit
  • Nespresso machine
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Smoke alarm in room
  • Sprinkler in room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Apartment

1 Bedroom Premier Family Suite, 1 Double Size Bed & 1 Single Size Bed

Spanning 72 sqm, the deluxe features a separate living room with 1 double-size bed and 1 single-size bed, kitchenette, washing machine, Free Wi-Fi, a safe, Nespresso machine and a bathroom with a bathtub.

  • Views:

    City View

Max. number of persons
4
Area
From 72 m² / 775 sq ft

Bedding

Double bed(s) x1

Single bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen maintenance kit
  • Nespresso machine
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Smoke alarm in room
  • Sprinkler in room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Hotel location

Pullman Ambassador Seoul Eastpole

410 ACHASAN-RO, GWANGJIN-GU
05050 SEOUL
South Korea

GPS:37.537438, 127.088189

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 150 rooms
  • 5 rooms for people with reduced mobility
  • 10 family rooms
  • 5 connecting rooms
  • 150 non-smoking rooms
  • 18 floors

Languages spoken at the hotel

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Check In & Check-out facilities

  • Express check-out

Concierge

  • Concierge

Currency exchange

  • Currency exchange

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

4 Meeting rooms

Business Center

  • Self service business center
  • Business center is wheelchair accessible

Well-being

Power Fitness

  • Covered
  • On site

Power Fitness

  • On site
  • On site
  • Indoor parking
  • Public

EMBERS

Embers is an artisan grill experience where fire's warmth meets culinary artistry. Each dish fuses tradition and innovation, offering a unique journey for those who value quality, storytelling, and the craft behind every meal.

Cooking style
Bistro
Capacity
84
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended

Payment

  • Cash
  • Credit card
  • Cheque
  • Other

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • JCB
  • Visa

Embers is an artisan grill experience where fire's warmth meets culinary artistry. Each dish fuses tradition and innovation, offering a unique journey for those who value quality, storytelling, and the craft behind every meal.

At BUBLX, Korea's first champagne bar & lounge, enjoy caviar, seafood, and finger foods paired with champagne, along with stunning Han River and Seoul skyline views from the 24th floor.

Located on the 22nd floor, our pool features large windows that fill the space with natural light and offer stunning views of the Han River. Separate adult and kids' areas ensure a refreshing and relaxing experience for all guests.

Experience the rejuvenating power of natural daylight at Pullman Ambassador Seoul Eastpole. Our bright, airy spaces, including the indoor pool and Power fitness, are designed to make you feel refreshed and energized throughout the day.

Make your special day unforgettable at Pullman Ambassador Seoul Eastpole. With elegant venues, including the Grand Ballroom Broadway, and customizable setups, we create the perfect atmosphere for your wedding. Let us bring your dream wedding to life.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,383 reviews

Customer review rating 5.0/5

Grace K. Families - Confirmed reviews ALL

Dear Valued Guest, Welcome to Pullman! Thank you sincerely for taking the time to share your kind review of your recent stay with us. Your thoughtful words are a true encouragement to our entire team and serve as a strong motivation for us to continue delivering the highest standards of hospitality. We are truly delighted to know that you had an overall pleasant and satisfying experience during your stay. It is always our utmost priority to ensure that every guest feels genuinely welcomed and cared for throughout their time with us. Please rest assured that we will continue striving to create memorable and refined experiences for you and all our future guests, with the same level of attentiveness and dedication. Once again, thank you for your generous feedback. We sincerely look forward to welcoming you back in the near future. Warm regards, Duty Manager Eileen K.

Customer review rating 5.0/5

Yilin W. Friends - Confirmed reviews ALL

Dear Valued Guest, Welcome to Pullman! Thank you sincerely for taking the time to share your kind review of your recent stay with us. Your thoughtful words are a true encouragement to our entire team and serve as a strong motivation for us to continue delivering the highest standards of hospitality. We are truly delighted to know that you had an overall pleasant and satisfying experience during your stay. It is always our utmost priority to ensure that every guest feels genuinely welcomed and cared for throughout their time with us. Please rest assured that we will continue striving to create memorable and refined experiences for you and all our future guests, with the same level of attentiveness and dedication. Once again, thank you for your generous feedback. We sincerely look forward to welcoming you back in the near future. Warm regards, Front Office Duty Manager Ted Sin

Customer review rating 4.0/5

Istvan L. Couples - Confirmed reviews ALL

Dear Valued Guest, Welcome to Pullman! Thank you sincerely for taking the time to share your kind review of your recent stay with us. Your thoughtful words are a true encouragement to our entire team and serve as a strong motivation for us to continue delivering the highest standards of hospitality. We are truly delighted to know that you had an overall pleasant and satisfying experience during your stay. It is always our utmost priority to ensure that every guest feels genuinely welcomed and cared for throughout their time with us. Please rest assured that we will continue striving to create memorable and refined experiences for you and all our future guests, with the same level of attentiveness and dedication. Once again, thank you for your generous feedback. We sincerely look forward to welcoming you back in the near future. Warm regards, Front Office Duty Manager Ted Sin

Customer review rating 5.0/5

Ivan L. Families - Confirmed reviews ALL

Dear Valued Guest, Welcome to Pullman! Thank you sincerely for taking the time to share your kind review of your recent stay with us. Your thoughtful words are a true encouragement to our entire team and serve as a strong motivation for us to continue delivering the highest standards of hospitality. We are truly delighted to know that you had an overall pleasant and satisfying experience during your stay. It is always our utmost priority to ensure that every guest feels genuinely welcomed and cared for throughout their time with us. We are especially pleased to know that our team was able to assist with your transportation arrangements and help make your journey to the KTX station smooth and stress-free. Your kind recognition of our Concierge team means a great deal to us, and we will be sure to share your lovely comments with them. Please rest assured that we will continue striving to create memorable and refined experiences for you and all our future guests, with the same level of attentiveness and dedication. Once again, thank you for your generous feedback. We sincerely look forward to welcoming you back in the near future. Warm regards, Duty Manager Damon Lee

Customer review rating 4.0/5

Lim S. Families - Confirmed reviews ALL

Dear Valued Guest, Welcome to Pullman! Thank you sincerely for taking the time to share your kind review of your recent stay with us. Your thoughtful words are a true encouragement to our entire team and serve as a strong motivation for us to continue delivering the highest standards of hospitality. We are truly delighted to know that you had an overall pleasant and satisfying experience during your stay. It is always our utmost priority to ensure that every guest feels genuinely welcomed and cared for throughout their time with us. We will conduct an internal re-inspection regarding the room cleaning and maintenance. Please rest assured that we will continue striving to create memorable and refined experiences for you and all our future guests, with the same level of attentiveness and dedication. Once again, thank you for your generous feedback. We sincerely look forward to welcoming you back in the near future. Warm regards, Front Office Duty Manager Ted Sin

Dear Valued Guest, Welcome to Pullman! Thank you sincerely for taking the time to share your kind review of your recent stay with us. Your thoughtful words are a true encouragement to our entire team and serve as a strong motivation for us to continue delivering the highest standards of hospitality. We are truly delighted to know that you had an overall pleasant and satisfying experience during your stay. It is always our utmost priority to ensure that every guest feels genuinely welcomed and cared for throughout their time with us. Please rest assured that we will continue striving to create memorable and refined experiences for you and all our future guests, with the same level of attentiveness and dedication. Once again, thank you for your generous feedback. We sincerely look forward to welcoming you back in the near future. Warm regards, Duty Manager Eileen K.

Customer review rating 5.0/5

Yilin W. Friends - Confirmed reviews ALL

I stayed here for four days and had an excellent experience. I’m very satisfied with everything: the service, the friendly attitude of the front desk and concierge staff, room cleanliness, daily housekeeping, and the overall maintenance of the room. The attitude of front desk and concierge team was especially outstanding, they made me feel really comfortable. What I love most is the location. It’s right next to the subway station, and there is a shopping mall downstairs, so it’s super convenient to go anywhere. I will definitely choose this hotel again on my next trip to Korea.

Dear Valued Guest, Welcome to Pullman! Thank you sincerely for taking the time to share your kind review of your recent stay with us. Your thoughtful words are a true encouragement to our entire team and serve as a strong motivation for us to continue delivering the highest standards of hospitality. We are truly delighted to know that you had an overall pleasant and satisfying experience during your stay. It is always our utmost priority to ensure that every guest feels genuinely welcomed and cared for throughout their time with us. Please rest assured that we will continue striving to create memorable and refined experiences for you and all our future guests, with the same level of attentiveness and dedication. Once again, thank you for your generous feedback. We sincerely look forward to welcoming you back in the near future. Warm regards, Front Office Duty Manager Ted Sin

Customer review rating 4.0/5

Istvan L. Couples - Confirmed reviews ALL

Staff is well trained and very helpful and attentive Nice art nuevou style of hotel with comfortable beds Great breakfast Good location

Dear Valued Guest, Welcome to Pullman! Thank you sincerely for taking the time to share your kind review of your recent stay with us. Your thoughtful words are a true encouragement to our entire team and serve as a strong motivation for us to continue delivering the highest standards of hospitality. We are truly delighted to know that you had an overall pleasant and satisfying experience during your stay. It is always our utmost priority to ensure that every guest feels genuinely welcomed and cared for throughout their time with us. Please rest assured that we will continue striving to create memorable and refined experiences for you and all our future guests, with the same level of attentiveness and dedication. Once again, thank you for your generous feedback. We sincerely look forward to welcoming you back in the near future. Warm regards, Front Office Duty Manager Ted Sin

Customer review rating 5.0/5

Ivan L. Families - Confirmed reviews ALL

One of our three rooms had a free upgrade from deluxe twin to a premier family suite! Also, we forgot to book in advance for jumbo taxis to take us to KTX station in the morning. So the concierge with another staff (so many thanks, ladies!) really quickly helped us calling 4 regular taxis -because it was last minute, quite difficult to find 2 jumbo ones- making sure to the taxi drivers the address, the train departure time, asked them to drive fast! And they do it happily, we’re so thankful and impressed 🫶 The obvious: hotel location, adjacent to a big mall with great shops. Perfection!

Dear Valued Guest, Welcome to Pullman! Thank you sincerely for taking the time to share your kind review of your recent stay with us. Your thoughtful words are a true encouragement to our entire team and serve as a strong motivation for us to continue delivering the highest standards of hospitality. We are truly delighted to know that you had an overall pleasant and satisfying experience during your stay. It is always our utmost priority to ensure that every guest feels genuinely welcomed and cared for throughout their time with us. We are especially pleased to know that our team was able to assist with your transportation arrangements and help make your journey to the KTX station smooth and stress-free. Your kind recognition of our Concierge team means a great deal to us, and we will be sure to share your lovely comments with them. Please rest assured that we will continue striving to create memorable and refined experiences for you and all our future guests, with the same level of attentiveness and dedication. Once again, thank you for your generous feedback. We sincerely look forward to welcoming you back in the near future. Warm regards, Duty Manager Damon Lee

Customer review rating 4.0/5

Lim S. Families - Confirmed reviews ALL

The stay is comfortable and except for a few times items was not replenished after each make up session. Otherwise it was a good stay.

Dear Valued Guest, Welcome to Pullman! Thank you sincerely for taking the time to share your kind review of your recent stay with us. Your thoughtful words are a true encouragement to our entire team and serve as a strong motivation for us to continue delivering the highest standards of hospitality. We are truly delighted to know that you had an overall pleasant and satisfying experience during your stay. It is always our utmost priority to ensure that every guest feels genuinely welcomed and cared for throughout their time with us. We will conduct an internal re-inspection regarding the room cleaning and maintenance. Please rest assured that we will continue striving to create memorable and refined experiences for you and all our future guests, with the same level of attentiveness and dedication. Once again, thank you for your generous feedback. We sincerely look forward to welcoming you back in the near future. Warm regards, Front Office Duty Manager Ted Sin

Customer review rating 5.0/5

Colette O. Families - Confirmed reviews ALL

Great location. Hotel was lovely and clean. Breakfast was amazing. Staff were friendly and helpful. Special thank you to Eric from Concierge! He was great! So helpful and friendly.

Dear Valued Guest, Welcome to Pullman! Thank you sincerely for taking the time to share your kind review of your recent stay with us. Your thoughtful words are a true encouragement to our entire team and serve as a strong motivation for us to continue delivering the highest standards of hospitality. We are truly delighted to know that you had an overall pleasant and satisfying experience during your stay. We will review this internally to ensure that the rooms are prepared according to the number of guests. It is always our utmost priority to ensure that every guest feels genuinely welcomed and cared for throughout their time with us. Please rest assured that we will continue striving to create memorable and refined experiences for you and all our future guests, with the same level of attentiveness and dedication. Once again, thank you for your generous feedback. We sincerely look forward to welcoming you back in the near future. Warm regards, Front Office Duty Manager Ted Sin

Customer review rating 4.5/5

Ka Y. S. W. Friends - Confirmed reviews ALL

Very relaxing & comfortable stay. An excellent getaway.

Dear Valued Guest, Welcome to Pullman! Thank you sincerely for taking the time to share your kind review of your recent stay with us. Your thoughtful words are a true encouragement to our entire team and serve as a strong motivation for us to continue delivering the highest standards of hospitality. We are truly delighted to know that you had an overall pleasant and satisfying experience during your stay. It is always our utmost priority to ensure that every guest feels genuinely welcomed and cared for throughout their time with us. Please rest assured that we will continue striving to create memorable and refined experiences for you and all our future guests, with the same level of attentiveness and dedication. Once again, thank you for your generous feedback. We sincerely look forward to welcoming you back in the near future. Warm regards, Front Office Duty Manager Ted Sin

Customer review rating 5.0/5

Brett S. Business - Confirmed reviews ALL

Your staff and hotel were awesome! I was there for business and have never seen staff this good before. Experience was unreal!

Dear Valued Guest, Welcome to Pullman! Thank you sincerely for taking the time to share your kind review of your recent stay with us. Your thoughtful words are a true encouragement to our entire team and serve as a strong motivation for us to continue delivering the highest standards of hospitality. We are truly delighted to know that you had an overall pleasant and satisfying experience during your stay. It is always our utmost priority to ensure that every guest feels genuinely welcomed and cared for throughout their time with us. Please rest assured that we will continue striving to create memorable and refined experiences for you and all our future guests, with the same level of attentiveness and dedication. Once again, thank you for your generous feedback. We sincerely look forward to welcoming you back in the near future. Warm regards, Front Office Duty Manager Ted Sin

Customer review rating 4.5/5

Kevin T. Families - Confirmed reviews ALL

Appreciate Ethan, Ted, the breakfast team and concierge for looking after us. They took time to clarify our booking matters.

Dear Valued Guest, Welcome to Pullman! Thank you sincerely for taking the time to share your kind feedback following your recent stay with us. We are truly delighted to know that our team, including our Embers team and front desk with concierge colleagues, was able to assist you and take the time to clarify your booking matters. It is especially rewarding to hear that their attentiveness and willingness to assist contributed to a pleasant and reassuring experience during your stay. Your kind words are a wonderful encouragement to our entire team and serve as a great motivation for us to continue delivering thoughtful and attentive service to every guest. Please rest assured that we will continue striving to ensure that each guest feels genuinely welcomed, cared for, and supported throughout their stay. Once again, thank you for your generous feedback. We sincerely look forward to welcoming you back to Pullman in the near future. Warm regards, Duty Manager Damon Lee

Customer review rating 4.5/5

Albertus J. C. Families - Confirmed reviews ALL

Thank you Pullman for making my son’s birthday trip more memorable! From the booking process, the reservation team, especially Sally, was very helpful with my special requests. Upon arrival, Julie from the concierge helped us with our luggage also baby stroller, she approach us from concierge table to the entrance. Such a small gesture made a great impression. Check in with Ellen from the front desk was smooth. She explained the hotel facilities well and could speak English, Korean, and Japanese. Great asset to the hotel! The hotel facilities are great and still feel new, Happy 1st Anniversary by the way recently. The swimming pool was the highlight for me and my family. The location is also excellent, with direct access to the mall and metro. Our room was spacious and had a smart room system for the lights and curtains. Amenities were also good. One small concern is the train noise until midnight, which may be a problem for light sleepers. Luckily, I slept well haha. The sink faucet was a little hard to use, and the bathroom ventilation was difficult to find (no on/off button). There was also a slight smell in the bathroom, so an air freshener might help. During check out, the concierge team also helped us book a taxi. I didn’t get his name, but he had a Golden Key. Thank you! Overall, well done, Pullman Ambassador Seoul Eastpole tea! We really enjoyed our stay and hope to come back again in the future.

Dear Valued Guest, Welcome to Pullman! Thank you sincerely for taking the time to share your kind review of your recent stay with us. Your thoughtful words are a true encouragement to our entire team and serve as a strong motivation for us to continue delivering the highest standards of hospitality. We are truly delighted to know that you had an overall pleasant and satisfying experience during your stay. It is always our utmost priority to ensure that every guest feels genuinely welcomed and cared for throughout their time with us. Please rest assured that we will continue striving to create memorable and refined experiences for you and all our future guests, with the same level of attentiveness and dedication. Once again, thank you for your generous feedback. We sincerely look forward to welcoming you back in the near future. Warm regards, Duty Manager Damon Lee

Customer review rating 5.0/5

Janice K. Families - Confirmed reviews ALL

Enjoyed everything about our experience - staff were always warm and helpful, room was comfortable cleaned to a very high standard each day, fantastic views, and well located for getting to the trains in wet weather.

Dear Valued Guest, Welcome to Pullman! Thank you sincerely for taking the time to share your kind review of your recent stay with us. Your thoughtful words are a true encouragement to our entire team and serve as a strong motivation for us to continue delivering the highest standards of hospitality. We are truly delighted to know that you had an overall pleasant and satisfying experience during your stay. It is always our utmost priority to ensure that every guest feels genuinely welcomed and cared for throughout their time with us. Please rest assured that we will continue striving to create memorable and refined experiences for you and all our future guests, with the same level of attentiveness and dedication. Once again, thank you for your generous feedback. We sincerely look forward to welcoming you back in the near future. Warm regards, Duty Manager Damon Lee

Customer review rating 4.5/5

Yuchang C. Families - Confirmed reviews ALL

Stay in high-level floor, family suite, spacious space, daily clearance is good, washing machine workable, friendly employees.

Dear Valued Guest, Welcome to Pullman! Thank you sincerely for taking the time to share your kind and detailed review of your recent stay with us. We are delighted to hear that you enjoyed our convenient location, particularly for exploring Seongsu-dong and Jamsil, and that your stay in our Family Suite provided you with a spacious and comfortable environment. It is also wonderful to know that you found the daily housekeeping service satisfactory and that the washing machine added convenience to your stay. Most importantly, we truly appreciate your kind words regarding our friendly employees. Your recognition of their warm and attentive service will be shared with the entire team and will serve as great encouragement. It is our utmost priority to ensure that every guest enjoys a comfortable and seamless stay, and we are pleased to know that we were able to meet your expectations. We sincerely look forward to welcoming you and your family back to Pullman in the near future, where we hope to provide you with another memorable and enjoyable experience. Warm regards, Duty Manager Jackson Lim

Customer review rating 5.0/5

Gemma P. Families - Confirmed reviews ALL

A wonderful day at a brilliant hotel with great staff

Dear Valued Guest, Welcome to Pullman! Thank you sincerely for taking the time to share your kind review of your recent stay with us. Your thoughtful words are a true encouragement to our entire team and serve as a strong motivation for us to continue delivering the highest standards of hospitality. We are truly delighted to know that you had an overall pleasant and satisfying experience during your stay. It is always our utmost priority to ensure that every guest feels genuinely welcomed and cared for throughout their time with us. Please rest assured that we will continue striving to create memorable and refined experiences for you and all our future guests, with the same level of attentiveness and dedication. Once again, thank you for your generous feedback. We sincerely look forward to welcoming you back in the near future. Warm regards, Duty Manager Jackson Lim

Customer review rating 5.0/5

Ho C. C. Friends - Confirmed reviews ALL

Great location with sky bridge connecting to Metro. New and clean rooms. Fantastic breakfast food and service.

Dear Valued Guest, Welcome to Pullman! Thank you sincerely for taking the time to share your kind review of your recent stay with us. Your thoughtful words are a true encouragement to our entire team and serve as a strong motivation for us to continue delivering the highest standards of hospitality. We are truly delighted to know that you had an overall pleasant and satisfying experience during your stay. It is always our utmost priority to ensure that every guest feels genuinely welcomed and cared for throughout their time with us. Please rest assured that we will continue striving to create memorable and refined experiences for you and all our future guests, with the same level of attentiveness and dedication. Once again, thank you for your generous feedback. We sincerely look forward to welcoming you back in the near future. Warm regards, Duty Manager Jackson Lim

Customer review rating 4.0/5

Adam G. Business - Confirmed reviews ALL

At the level of 25, the noise of the train appears in the hotel room. It is unclear how to set the air conditioning to silent mode or reduce the fan speed (did not ask the staff about it). Breakfast: sometimes the capacity was not sufficient. Can you somehow send a note to the guest when it is overbooked before they go there?

Dear Valued Guest, Thank you very much for taking the time to share your valuable feedback regarding your recent stay with us. We sincerely apologize for the inconvenience caused by the train noise, even on the 25th floor. We understand that unexpected noise can affect the comfort of your stay, and we will share your comments with our team for further review. We also appreciate your feedback regarding the air conditioning. We are sorry that the settings for the silent mode and fan speed were not clear. We will review our in-room guidance to ensure that guests can use the air conditioning more easily and comfortably. Regarding breakfast, we sincerely apologize for the inconvenience caused when the restaurant reached its capacity. Your suggestion of providing guests with advance notice when the breakfast area is expected to be busy or temporarily over capacity is very helpful. We will share this suggestion with the relevant team and review possible ways to improve the breakfast experience and provide more convenient guidance to our guests. Once again, we truly appreciate your thoughtful feedback. Your comments are valuable to us as we continue to improve our services and provide a more comfortable and enjoyable experience for our guests. We sincerely hope to have the opportunity to welcome you back and provide you with a more pleasant stay in the future. Kind regards, Duty Manager Jackson Lim

Customer review rating 4.5/5

Mei-yin C. Business - Confirmed reviews ALL

Overall, the experience was great. My only complaint is the design of the shower compartment. There is no convenient place to put the bath towel where it can be easily reached when you finish showering. In addition, because the door opens outward and the bottom of the door is very close to the floor, there is no space to place a foot towel.

Dear Valued Guest, Welcome to Pullman! Thank you sincerely for taking the time to share your thoughtful review following your recent stay with us. We are truly delighted to know that you had an overall excellent experience during your stay. Your kind words are a great encouragement to our entire team and motivate us to continue delivering the highest standards of hospitality. At the same time, we sincerely appreciate you bringing the design of the shower compartment to our attention. We understand your concerns regarding the lack of a convenient and easily accessible place to hang or place the bathroom towel after showering, as well as the outward-opening door and limited space underneath it, which makes it difficult to position a foot towel conveniently. Please rest assured that we will take your comments into careful consideration and review the matter with the relevant team. Your feedback is highly valuable to us, as it helps us identify areas where we can further enhance both guest comfort and convenience. Once again, thank you for your generous feedback and for sharing these valuable observations with us. We sincerely hope to have the pleasure of welcoming you back in the near future and providing you with an even more comfortable and enjoyable experience. Warm regards, Duty Manager Jackson Lim

Customer review rating 5.0/5

Hsin J. T. Families - Confirmed reviews ALL

very comfortable

Dear Valued Guest, Welcome to Pullman! Thank you sincerely for taking the time to share your kind review of your recent stay with us. Your thoughtful words are a true encouragement to our entire team and serve as a strong motivation for us to continue delivering the highest standards of hospitality. We are truly delighted to know that you had an overall pleasant and satisfying experience during your stay. It is always our utmost priority to ensure that every guest feels genuinely welcomed and cared for throughout their time with us. Please rest assured that we will continue striving to create memorable and refined experiences for you and all our future guests, with the same level of attentiveness and dedication. Once again, thank you for your generous feedback. We sincerely look forward to welcoming you back in the near future. Warm regards, Duty Manager Jackson Lim

Customer review rating 4.5/5

Wai C. S. Families - Confirmed reviews ALL

This is the second time I stay at the hotel, the place is new and tidy, we feel like being home. The only point is in winter time, the temperature is set to be 25 degree only and we need to borrow a fan which is quite not convenience and user friendly.

Dear Valued Guest, Welcome to Pullman! Thank you sincerely for choosing to stay with us once again and for sharing your thoughtful feedback. We are delighted to know that you found our hotel new, clean, and comfortable, and that you felt at home during your stay. We also sincerely appreciate your comments regarding the room temperature and the need to borrow a fan, as well as the slight odor you experienced in the room. Please rest assured that your feedback will be carefully reviewed with our relevant teams to ensure a more comfortable and pleasant stay for our guests. We remain committed to providing refined hospitality and attentive service that meet the standards expected of a five-star hotel. Once again, thank you for your valuable feedback and continued trust in Pullman. We sincerely look forward to welcoming you back for an even more comfortable stay. Warm regards, Duty Manager Zuri Lee

Customer review rating 5.0/5

Yi Y. C. Business - Confirmed reviews ALL

It was my 6th stay. And everything is good and attentive including good breakfast and warm service! Clean and comfy bed! Highly recommended and very nice swimming pool and mall next to it very convenient.

Dear Valued Guest, Welcome to Pullman! Thank you sincerely for taking the time to share your kind review of your recent stay with us. Your thoughtful words are a true encouragement to our entire team and serve as a strong motivation for us to continue delivering the highest standards of hospitality. We are truly delighted to know that you had an overall pleasant and satisfying experience during your stay. It is always our utmost priority to ensure that every guest feels genuinely welcomed and cared for throughout their time with us. Please rest assured that we will continue striving to create memorable and refined experiences for you and all our future guests, with the same level of attentiveness and dedication. Once again, thank you for your generous feedback. We sincerely look forward to welcoming you back in the near future. Warm regards, Zuri Lee Duty Manager

Customer review rating 5.0/5

Lin J. J. N. Families - Confirmed reviews ALL

We really enjoyed our stay at Pullman Ambassador Seoul Eastpole and would happily stay here again on our next trip to Seoul! The location was incredibly convenient. The hotel is right next to Guui Station on Line 2, which made it very easy for us to get around and visit many of Seoul’s popular areas, including Seongsu, Myeongdong, Gangnam and Dongdaemun. Despite being so well connected, it was also a lovely and peaceful place to return to after a full day of exploring the city. The hotel is connected to a shopping mall, which was another huge plus for us. There’s a supermarket, Artbox, OLENS, a bookstore and a lovely café downstairs, so it was really convenient whenever we wanted to pick up some groceries, do a little shopping or simply grab a coffee without having to travel elsewhere. We arrived at around 9am after a red-eye flight and understandably weren’t able to check in yet. What we really appreciated was being given access to a shower room where we could freshen up before heading out for the day. It was such a thoughtful amenity and made a huge difference after an overnight flight. The staff were also consistently friendly and hospitable throughout our stay. We were always greeted warmly whenever we returned to the hotel, and those little interactions made the hotel feel especially welcoming. Our room itself was comfortable and had a splendid view overlooking the Han River. Coming back to that view and a beautiful, comfortable room after spending the whole day out and about was one of our favourite parts of the stay. Overall, Pullman Ambassador Seoul Eastpole was one of the highlights of our trip. Between the convenient location, beautiful views, thoughtful amenities and warm hospitality, we had a wonderful stay and would definitely return.

Dear Valued Guest, Welcome to Pullman! Thank you very much for taking the time to share such a detailed and thoughtful review of your recent stay with us. We are truly delighted to hear that you had a wonderful experience and that our hotel was one of the highlights of your trip to Seoul. It is wonderful to know that you found our location next to Guui Station on Line 2 convenient for exploring various parts of Seoul, including Seongsu, Myeongdong, Gangnam, and Dongdaemun. We are especially happy to hear that the shower room provided upon your early arrival after a red-eye flight helped you refresh and begin your day comfortably. We truly appreciate your kind words regarding this thoughtful amenity, as we always strive to anticipate and accommodate our guests’ needs whenever possible. Your compliments about our warm and attentive team are particularly meaningful to us. We are delighted that the friendly greetings and personal interactions throughout your stay helped make you feel genuinely welcomed and cared for. It is equally pleasing to know that you enjoyed the comfort of your room and the beautiful Han River view. We are glad that returning to your room and taking in the scenery provided a relaxing and memorable end to your days exploring Seoul. Your generous feedback is a wonderful encouragement to our entire team and motivates us to continue delivering warm hospitality and memorable experiences to every guest. Thank you once again for choosing Pullman Ambassador Seoul Eastpole. We sincerely look forward to welcoming you back on your next visit to Seoul and creating another wonderful stay for you. Warm regards, Jackson Lim Duty Manager

Other web-users rate our hotel

  • 352 reviews 8.7/10 Location
  • 487 reviews 9/10 Room
  • 532 reviews 9.2/10 Service
  • 237 reviews 9.4/10 Cleanliness
  • 220 reviews 9.4/10 Vibe
  • 182 reviews 8.5/10 Amenities
  • 151 reviews 8.6/10 Breakfast
  • 114 reviews 9.4/10 Pool

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