Pullman Ambassador Seoul Eastpole 5 stars

Customer review rating (ALL Rating) 4.6/5 983 reviews

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410 ACHASAN-RO, GWANGJIN-GU, 05050 SEOUL, South Korea

Description

Hotel extras

  • Located in the heart of Seoul with direct access to Guui Subway Station.

  • All high-floor rooms feature unobstructed, impressive views.

  • 22nd-floor indoor pool with panoramic Han River views.

  • Restaurants, bars, and a café offering exceptional gourmet experiences.

  • Pool and Power Fitness are closed for maintenance once a month, on the second Wednesday.

Our accommodation(s)

Hotel location

Pullman Ambassador Seoul Eastpole

410 ACHASAN-RO, GWANGJIN-GU
05050 SEOUL
South Korea

GPS:37.537438, 127.088189

Telephone
Fax +82 2-3450-6001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

EMBERS

Embers is an artisan grill experience where fire's warmth meets culinary artistry. Each dish fuses tradition and innovation, offering a unique journey for those who value quality, storytelling, and the craft behind every meal.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  983 reviews

Customer review rating 4.5/5

Auliya U. P. Solo - Confirmed reviews ALL

Very well located as it’s connected to mall and subway. Room was clean and the staffs was really helpful! Will definitely stay here again next time

Dear Valued Guest, Welcome to Pullman! Thank you sincerely for taking the time to share your kind review of your recent stay with us. Your thoughtful words are a true encouragement to our entire team and serve as a strong motivation for us to continue delivering the highest standards of hospitality. We are truly delighted to know that you had an overall pleasant and satisfying experience during your stay. It is always our utmost priority to ensure that every guest feels genuinely welcomed and cared for throughout their time with us. Please rest assured that we will continue striving to create memorable and refined experiences for you and all our future guests, with the same level of attentiveness and dedication. Once again, thank you for your generous feedback. We sincerely look forward to welcoming you back in the near future. Warm regards, Duty Manager Damon Lee

Customer review rating 4.5/5

Thomas S. Business - Confirmed reviews ALL

well located, comfortable stay, always friendly and helpful staff

Dear Valued Guest, Welcome to Pullman! Thank you sincerely for taking the time to share your kind review of your recent stay with us. Your thoughtful words are a true encouragement to our entire team and serve as a strong motivation for us to continue delivering the highest standards of hospitality. We are truly delighted to know that you had an overall pleasant and satisfying experience during your stay. We are especially pleased to hear that you appreciated our convenient location, comfortable accommodations, and the friendly and helpful service provided by our team. At the same time, we sincerely apologize for the inconvenience caused by the noise from the refrigerator in your room, and we will certainly look into this matter to ensure a more pleasant stay for our guests. It is always our utmost priority to ensure that every guest feels genuinely welcomed and cared for throughout their time with us. Please rest assured that we will continue striving to create memorable and refined experiences for you and all our future guests, with the same level of attentiveness and dedication. Once again, thank you for your generous feedback. We sincerely look forward to welcoming you back in the near future. Warm regards, Duty Manager Damon Lee

Customer review rating 1.5/5

Zhenxiong L. Families - Confirmed reviews ALL

I went for breakfast at 10:00, was told there was no seat, so i went back to wait. I got a call at 10:15 saying they got a seat for me now, but breakfast closing at 10:30. I was forced to skip breakfast

Dear Valued Guest, Welcome to Pullman! Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the inconvenience you experienced during breakfast, especially that you were ultimately unable to enjoy the meal due to the seating situation. We fully understand how frustrating it must have been to wait and then be informed of limited time before closing. Please be assured that we are currently reviewing our seating management and communication process during peak hours to prevent such situations from happening again. It is always our utmost priority to ensure that every guest feels comfortable and well taken care of, and we regret that we were unable to meet your expectations on this occasion. Your feedback is truly valuable to us, and it will certainly help us improve our services moving forward. Once again, we sincerely apologize for your experience, and we hope to have the opportunity to welcome you back for a more pleasant and seamless stay in the future. Warm regards, Duty Manager Damon Lee

Customer review rating 5.0/5

Sharon L. T. Couples - Confirmed reviews ALL

We loved our stay at the Pullman recently. Our room was a great size with wonderful views on the 31st floor. The breakfast buffet was fabulous. The service from the staff at the concierge was really outstanding - they were so helpful with everything and went out of their way to get information for us and organise our day. The gym has the newest equipment and large with great views from the treadmills. The indoor pool and jacuzzi are also very large and super clean. The location is not right in the heart of everything however the room sizes and the hotel itself together with staff are worth taking a taxi for 15 minutes to get where you need to.

Dear Valued Guest, Welcome to Pullman! Thank you sincerely for taking the time to share your kind review of your recent stay with us. Your thoughtful words are a true encouragement to our entire team and serve as a strong motivation for us to continue delivering the highest standards of hospitality. Also, we are especially delighted to hear your kind words about our concierge team. Your recognition of their dedication and personalized service will certainly be shared with them as a great source of motivation. We are truly delighted to know that you had an overall pleasant and satisfying experience during your stay. It is always our utmost priority to ensure that every guest feels genuinely welcomed and cared for throughout their time with us. Please rest assured that we will continue striving to create memorable and refined experiences for you and all our future guests, with the same level of attentiveness and dedication. Once again, thank you for your generous feedback. We sincerely look forward to welcoming you back in the near future. Warm regards, Duty Manager Damon Lee

Customer review rating 5.0/5

Ang J. Families - Confirmed reviews ALL

Hotel is located next to Sunway and newly opened mall. Room is very spacious and clean. Housekeeping was fabulous and did a good job. Noticed there is a fire extinguisher in the room which not many other hotels has it. Breakfast is fantastic and accor member gets a discount. Front desk staff were friendly/helpful and patience which I greatly appreciated.

Dear Valued Guest, Welcome to Pullman! Thank you sincerely for taking the time to share your kind review of your recent stay with us. Your thoughtful words are a true encouragement to our entire team and serve as a strong motivation for us to continue delivering the highest standards of hospitality. We are truly delighted to know that you had an overall pleasant and satisfying experience during your stay. It is always our utmost priority to ensure that every guest feels genuinely welcomed and cared for throughout their time with us. Please rest assured that we will continue striving to create memorable and refined experiences for you and all our future guests, with the same level of attentiveness and dedication. Once again, thank you for your generous feedback. We sincerely look forward to welcoming you back in the near future. Warm regards, Ted Sin Front Office Duty Manager

Other web-users rate our hotel

  • 223 reviews 8.7/10 Location
  • 305 reviews 9.2/10 Room
  • 384 reviews 9.4/10 Service
  • 166 reviews 9.6/10 Cleanliness
  • 158 reviews 9.5/10 Vibe
  • 117 reviews 8.4/10 Amenities
  • 96 reviews 9/10 Breakfast
  • 85 reviews 9.8/10 Pool

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