Pullman Ambassador Seoul Eastpole 5 stars

Customer review rating (ALL Rating) 4.6/5 827 reviews

Best price
guarantee
Pullman Ambassador Seoul Eastpole - Image 1
Pullman Ambassador Seoul Eastpole - Image 2
Pullman Ambassador Seoul Eastpole - Image 3
Pullman Ambassador Seoul Eastpole - Image 4
410 ACHASAN-RO, GWANGJIN-GU, 05050 SEOUL, South Korea

Description

Hotel extras

  • Located in the heart of Seoul with direct access to Guui Subway Station.

  • All high-floor rooms feature unobstructed, impressive views.

  • 22nd-floor indoor pool with panoramic Han River views.

  • Restaurants, bars, and a café offering exceptional gourmet experiences.

  • Pool and Power Fitness are closed for maintenance every second Wednesday of the month.

Our accommodation(s)

Hotel location

Pullman Ambassador Seoul Eastpole

410 ACHASAN-RO, GWANGJIN-GU
05050 SEOUL
South Korea

GPS:37.537438, 127.088189

Telephone
Fax +82 2-3450-6001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

EMBERS

Embers is an artisan grill experience where fire's warmth meets culinary artistry. Each dish fuses tradition and innovation, offering a unique journey for those who value quality, storytelling, and the craft behind every meal.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  827 reviews

Customer review rating 5.0/5

Sirin W. Couples - Confirmed reviews ALL

helpful staffs, Room: clean, stylist modern, large enough, comfortable Location: good location near Seongsu neighbourhood.

Dear Valued Guest, Welcome to Pullman! Thank you sincerely for taking the time to share your kind review of your recent stay with us. Also, thank you for your loyalty as a Classic member. Your thoughtful words are a true encouragement to our entire team and serve as a strong motivation for us to continue delivering the highest standards of hospitality. We are truly delighted to know that you had an overall pleasant and satisfying experience during your stay. It is always our utmost priority to ensure that every guest feels genuinely welcomed and cared for throughout their time with us. Please rest assured that we will continue striving to create memorable and refined experiences for you and all our future guests, with the same level of attentiveness and dedication. Once again, thank you for your generous feedback. We sincerely look forward to welcoming you back in the near future. Warm regards, Duty Manager Damon Lee

Customer review rating 5.0/5

Mo T. Families - Confirmed reviews ALL

Spotless clean, polite and cooperative staff

Dear Valued Guest, Welcome to Pullman! Thank you sincerely for sharing your kind feedback with us. We are truly delighted to hear that you found our hotel spotless and experienced the polite and cooperative service of our team. Your thoughtful words mean a great deal to us, as we continuously strive to maintain the highest standards of cleanliness and provide warm, attentive service to every guest. It is always our pleasure to ensure that your stay is both comfortable and memorable, and your feedback serves as a wonderful encouragement to all of our team members. We sincerely look forward to welcoming you back in the near future for another exceptional experience. Warm regards, Duty Manager Zuri Lee

Customer review rating 5.0/5

Jack L. Families - Confirmed reviews ALL

Amazing staff being so careful with clients. Conciergerie team is absolutely great with Ryan and Eric. Nice design of the JR suite and good food quality.

Dear Valued Guest, Welcome to Pullman! Thank you very much for sharing your wonderful feedback following your recent stay with us. We are truly delighted to learn that you had such a positive experience, and your kind words mean a great deal to our entire team. It is especially rewarding to hear your recognition of our dedicated team members. Your compliments for Ryan and Eric at our Concierge are sincerely appreciated, and we will be sure to share your thoughtful remarks with them. They will be thrilled to know their efforts made a meaningful difference to your stay. We are also pleased that you enjoyed the design of your Junior Suite and the quality of our culinary offerings. Creating a refined and comfortable environment, complemented by exceptional dining experiences, is at the heart of what we strive to deliver. Your generous feedback is a wonderful encouragement for us to continue providing attentive and personalized service to each of our valued guests. We truly look forward to welcoming you back for another memorable stay in the near future. Warm regards, Zuri Lee Duty Manager

Customer review rating 3.0/5

Zhong Y. L. Couples - Confirmed reviews ALL

Great views, spacious room and nice blackout curtains but few things stick out sorely. Hotel has alot of potential and unfortunately hindered by simple yet fundamental issues: 1. Water temp, inconsistent hot and cold. Rain shower isnt working well either. Clearly the rain shower head has some kind of flow limitation or water saving feature thats causing it to overflow from the top. Ended up just using the standard showerhead out of frustration. 2. Room ventilation, air feels stale in the bedroom. Not sure if its just cos of silent AC running but feels 'stuffy' for lack of better description. 3. Front door slams shut. For a 5 star hotel i honestly expected better quality. Loud noise when it slams shuts can be jarring to other guests too. The door lock operated from inside is also very stiff and hard to turn. Credit where its due: huge well equipped gym, clean rooms and sheets, convenient location beside train Hope you can improve on the above points esp 1 cos its quite basic. Thanks for having us.

Dear Valued Guest, Welcome to Pullman. Thank you for taking the time to share such a detailed review of your recent stay with us. We are truly pleased to know that you enjoyed our spacious room, beautiful views, well-equipped gym, cleanliness, and convenient location. Your kind recognition of these aspects is greatly appreciated. At the same time, we sincerely regret that certain elements of your stay did not meet your expectations. Please accept our apologies for the inconvenience caused by the inconsistent water temperature and the rain shower performance. This is certainly not reflective of the experience we aim to provide, and your comments have been shared with our Engineering team for immediate review and corrective action. Regarding the room ventilation, we would like to share that our air circulation system operates during the daytime to maintain a fresh environment. However, it appears this may not have been sufficient during your stay, and we will be conducting a thorough inspection to ensure optimal air quality. We would also like to carefully note that, as your room featured a spacious river-view layout, it is possible that the room temperature may have risen more during the daytime, which could have contributed to the feeling you described. Nevertheless, we fully understand your concern and will review this aspect in detail. We also appreciate you bringing the door mechanism and noise to our attention. We understand how such details can affect the overall comfort of your stay, and we will be addressing this with the relevant team to improve both functionality and guest experience. Your constructive feedback is invaluable, especially as it highlights fundamental areas where we must do better. Please rest assured that we are committed to continuous improvement and delivering the refined experience expected of a five-star hotel. Thank you once again for your honest and balanced feedback. We truly hope to have the opportunity to welcome you again, and we will ensure that we are better prepared to provide you with a more seamless and elevated stay on your next visit. Warm regards, Zuri L. Duty Manager

Customer review rating 5.0/5

Julius J. Families - Confirmed reviews ALL

As a gold member, room upgrade and welcome drinks..paid with my reward points..late checkout allowed my daughter an extra swim on the last day.. I recommend you raise the temperature of the pool in the evenings.. It was rather chilly.. But the life guards were very kind..will come back in september and december this year.. thank you

Dear Valued Guest, Welcome to Pullman! Thank you sincerely for taking the time to share your kind review of your recent stay with us. Your thoughtful words are a true encouragement to our entire team and serve as a strong motivation for us to continue delivering the highest standards of hospitality. We are truly delighted to know that you had an overall pleasant and satisfying experience during your stay and thank you for being our Accor All Gold member. It is always our utmost priority to ensure that every guest feels genuinely welcomed and cared for throughout their time with us. Also, thank you for your feedback regarding the temperature of the pool. We will discuss with our Fitness department about this issue. Please rest assured that we will continue striving to create memorable and refined experiences for you and all our future guests, with the same level of attentiveness and dedication. Once again, thank you for your generous feedback. We sincerely look forward to welcoming you back in the near future. Warm regards, Damon Lee Duty Manager

Other web-users rate our hotel

  • 175 reviews 9/10 Location
  • 248 reviews 9.1/10 Room
  • 308 reviews 9.3/10 Service
  • 138 reviews 9.5/10 Cleanliness
  • 127 reviews 9.4/10 Vibe
  • 92 reviews 8.5/10 Amenities
  • 76 reviews 8/10 Breakfast
  • 75 reviews 8.4/10 Food

Powered by Trustyou

Our other establishments nearby

All our hotels in Seoul