ibis budget Casula Liverpool 3 stars

Customer review rating (ALL Rating) 3.7/5 253 reviews

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437 Hume Highway, Corner of Grove Street, 2170 CASULA, Australia

Description

ALLSAFE approved hotel

Hotel extras

  • Modern, refreshed rooms catering to single, couples, families & groups

  • Just 5 minutes from Liverpool's shopping, dining & entertainment areas

  • Private outdoor car parking available on-site at the hotel

  • Fast, free & unlimited WiFi available throughout the hotel

  • Easy access to Western Sydney and surrounds by car or public transport

Our accommodation(s)

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Hotel location

ibis budget Casula Liverpool

437 Hume Highway, Corner of Grove Street
2170 CASULA
Australia

GPS:-33.938878655848264, 150.9125090981253

Telephone
Fax +61 2 9822 2244

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast

Breakfast

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  253 reviews

TripAdvisor Rating  3.5/5  242 reviews

Value for money all basic facilities

TripAdvisor rating 4.0/5

ShahidAgha Business - TripAdvisor review

A bit far from the hustle and bustle of the CBD. It was value for money as its got free parking and basic breakfast for just 10$ extra. Room was basic, TV. Electric kettle, clean sheets and fresh towels, a small fridge. They do have a microwave downstairs at reception to heat up your food. Quiet rooms, a bit more vaccuming the carpet and dusting needed, I guess cleaners think they are not being paid a fair salary and they leave some cleaning, well can't argue with that. There is a coin laundry and a ironing board with iron(free) are available inside the laundry room.

comfortable

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Receptionist very helpful and friendly alwways happy to help

Dear LYN J., We very much appreciate your comments regarding your stay at the ibis budget Casula Liverpool. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lauri Smith General Manager

Old, dirty and broken

Customer review rating 1.5/5

Meegan J. Families - Confirmed reviews ALL

The room we had on the first night had an air conditioner that was broken, a shower head that fell off and a bed that was tiny. Not enough pillows. The second room we had resulted in one of us getting bitten by bugs.

Dear MEEGAN F., Thank you for taking the time to tell us about your experience at the ibis budget Casula Liverpool. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lauri Smith General Manager

Good Location

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

No one can expect the Ritz, when paying $89 per night. The bed was compfy, the room was clean, however the air conditioning was broken and the amenities very basic and worn out. Ok to spend a single night as a stop over, but we stayed longer and regretted it instantly.

Dear DOUGLAS S., We very much appreciate your comments regarding your stay at the ibis budget Casula Liverpool. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lauri Smith General Manager

Perfect location for where we needed to be

Customer review rating 5.0/5

Erin Couples - Confirmed reviews ALL

Rooms were quiet, beds comfy and clean.

Dear ERIN S., We very much appreciate your comments regarding your stay at the ibis budget Casula Liverpool. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lauri Smith General Manager

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Other web-users rate our hotel

  • 154 reviews 9.4/10 Location
  • 443 reviews 4.4/10 Room
  • 275 reviews 7.1/10 Service
  • 8 reviews 2.6/10 WiFi
  • 236 reviews 4/10 Cleanliness
  • 83 reviews 2.2/10 Amenities
  • 37 reviews 4.9/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.