ibis Warszawa Stare Miasto (Old Town) 3 stars

Customer review rating (ALL Rating) 4.6/5 2,786 reviews

ibis Warszawa Stare Miasto (Old Town) - Image 1
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ibis Warszawa Stare Miasto (Old Town) - Image 4

Description

Hotel extras

  • Location in the center

  • Tourist attractions nearby

  • Premium rooms after renovation

  • Underground parking

  • Tram and bus stop next to the hotel

Our accommodation(s)

Book this hotel
Room 1

The best choice for guests who appreciate modern design. The latest concept of ibis rooms is a functional interior with additional equipment such as tea/coffee making facilities. Choose premium comfort.

  • Views:

    City View

Max. number of persons
2
Area
From 16 m² / 172 sq ft

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Water fountain

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Soundproof doors

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • 2 pers. max
  • 16 m² / 172 sq ft
  • Bedding 1 x Double bed(s)
  • Views: City View

The best choice for guests who appreciate modern design. The latest concept of ibis rooms is a functional interior with additional equipment such as tea/coffee making facilities. Choose premium comfort.

  • Views:

    City View

Max. number of persons
2
Area
From 16 m² / 172 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Water fountain

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Soundproof doors

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Excellent choice for families who value comfort. In addition to large Sweet Bed, there is comfortable extra bed for 1 or 2 kids. Perfect place to rest after a day of sightseeing. You can bring your pet.

  • Views:

    City View

Max. number of persons
4
Area
From 19 m² / 204 sq ft

Bedding

Double bed(s) x1

Single sofa bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Water fountain

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Soundproof doors

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Perfect choice for people who enjoy space. The room has a spacious balcony on the top floor with views of the Mother Sybiraczki Square. It offers tea/coffee making facilities and a comfortable sofa.

  • Views:

    City View

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 26 m² / 279 sq ft

Bedding

Double bed(s) x1

Single sofa bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Water fountain

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Soundproof doors

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

KAI Premium Room with 1 Double Bed

Max. number of persons
2
Area
From 16 m² / 172 sq ft

Bedding

Double bed(s) x1

KAI Premium Room with 2 Single Beds

Max. number of persons
2
Area
From 16 m² / 172 sq ft

Bedding

Single bed(s) x2

Hotel location

ibis Warszawa Stare Miasto (Old Town)

ul. Muranowska 2
00-209 WARSAW
Poland

GPS:52.253738, 20.998718

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • 333 rooms
  • 5 rooms for people with reduced mobility
  • 333 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • English
  • Polish

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing

Lounge

  • Waiting area or lounge

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Breakfast

  • Buffet Additional charge
  • Express
  • Children

Business

6 Meeting rooms

Business Center

  • Business center is wheelchair accessible

Family

Services for children

  • Play area
  • On site
  • Indoor parking
  • Private
  • 60 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.9 m / 9.51 ft
  • Parking pricing: 75 PLN 75 PLN Per day

  • Parking for a month
  • Parking for a week

Services & equipment

  • Intercom
  • Stairs

Security

  • Extinguisher
  • Sprinkler
  • CO detection in car park
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

IBIS KITCHEN

Try our i-burgers available in several editions or classic dishes of Polish and international cuisine. Our chef Pawel Piotrowski will make sure that everyone finds something for themselves on the menu.

Cooking style
International
Capacity
120
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Light menu
  • Vegetarian menu

Try our i-burgers available in several editions or classic dishes of Polish and international cuisine. Our chef Pawel Piotrowski will make sure that everyone finds something for themselves on the menu.

You will find music, tasty burgers here so that you can relax with your favourite drink. If there is any sports event going on, you won't miss out on it!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,786 reviews

Customer review rating 4.5/5

James T. Families - Confirmed reviews ALL

Dear James Thank you for your kind words regarding our location and the service provided by our staff. We are delighted to hear that you enjoyed your stay and our breakfast offerings. Your feedback is greatly appreciated. We hope you will visit us soon. Hotel IBIS Team

Customer review rating 3.0/5

Aleksandra C. Solo - Confirmed reviews ALL

Dear Aleksandra Please accept our sincere apologies for the inconvenience you experienced during your stay. We are sorry that the cleanliness of your room and the response from our reception team did not meet your expectations. We truly value your feedback and will address these concerns with our team to improve our service and ensure a better experience for our future guests. Kind regards, Hotel Management

Customer review rating 5.0/5

Chris G. Business - Confirmed reviews ALL

Dear Chris Thank you for your kind words regarding your recent stay. We are pleased to hear that you enjoyed the cleanliness of your room and appreciated the friendliness of our staff. Your feedback is highly valued and motivates us to continue providing excellent service. We hope that you will visit us soon. Kind regards Hotel IBIS Team

Customer review rating 3.5/5

Elmars Z. Families - Confirmed reviews ALL

Dear Elmars Thank you for your feedback. For families traveling with children, we can offer connecting rooms. However, we have a limited number of these rooms, so availability may vary depending on the dates of your stay. We hope you will visit us in the future. Kind regards Hotel IBIS Team

Customer review rating 4.5/5

Barbara S. Friends - Confirmed reviews ALL

Szanowna Pani Barbaro, Dziękujemy za miłe słowa i pozytywną ocenę. Cieszymy się, że pobyt w naszym hotelu spełnił Pani oczekiwania, a komfort i jakość usług były na wysokim poziomie. Zapraszamy ponownie! Zespół Hotelu IBIS

Dear James Thank you for your kind words regarding our location and the service provided by our staff. We are delighted to hear that you enjoyed your stay and our breakfast offerings. Your feedback is greatly appreciated. We hope you will visit us soon. Hotel IBIS Team

Customer review rating 3.0/5

Aleksandra C. Solo - Confirmed reviews ALL

I had a three-night stay at this hotel. As a frequent traveler, I was disappointed by the poor service and sub-par conditions I experienced. During my stay, I noticed mold on the bathroom ceiling and requested to have it removed. However, when I returned that evening, the issue had not been properly addressed. When I reported it to the front desk a second time, the staff member offered no apology, simply stating, "probably they forgot." While my room was eventually changed after I requested it, the lack of cleanliness and the dismissive response from your reception team fell far below expectations. I hope you will address these issues with your staff to improve future guest experiences.

Dear Aleksandra Please accept our sincere apologies for the inconvenience you experienced during your stay. We are sorry that the cleanliness of your room and the response from our reception team did not meet your expectations. We truly value your feedback and will address these concerns with our team to improve our service and ensure a better experience for our future guests. Kind regards, Hotel Management

Customer review rating 5.0/5

Chris G. Business - Confirmed reviews ALL

Very nice room, clean, staff friendly with great level of English

Dear Chris Thank you for your kind words regarding your recent stay. We are pleased to hear that you enjoyed the cleanliness of your room and appreciated the friendliness of our staff. Your feedback is highly valued and motivates us to continue providing excellent service. We hope that you will visit us soon. Kind regards Hotel IBIS Team

Customer review rating 3.5/5

Elmars Z. Families - Confirmed reviews ALL

Very reasonably priced hotel with an underground parking, but the extras of parking and breakfest for whole family especaily the children results in larger expenses. Unable to book with 3 kids (one of which aged 4) just one family room.

Dear Elmars Thank you for your feedback. For families traveling with children, we can offer connecting rooms. However, we have a limited number of these rooms, so availability may vary depending on the dates of your stay. We hope you will visit us in the future. Kind regards Hotel IBIS Team

Customer review rating 4.5/5

Barbara S. Friends - Confirmed reviews ALL

Rooms comfortable snd clean everyone v helpful, breakfast v good , loads of choices for everyone, hotel very quiet and feelt very welcoming. When travelling will try to stay in ibis as know what to expect. Thank you

Szanowna Pani Barbaro, Dziękujemy za miłe słowa i pozytywną ocenę. Cieszymy się, że pobyt w naszym hotelu spełnił Pani oczekiwania, a komfort i jakość usług były na wysokim poziomie. Zapraszamy ponownie! Zespół Hotelu IBIS

Customer review rating 4.0/5

Anna Y. Couples - Confirmed reviews ALL

The room smelled bad the whole time.

Dear Anna We sincerely apologize for the inconvenience. Your comments have been forwarded to our housekeeping department for review. Thank you for bringing this to our attention. Hotel IBIS Team

Customer review rating 4.0/5

Asbjoern G. Business - Confirmed reviews ALL

Nice looking hotel with good service and good breakfast.

Dear Asbjoern Thank you for your kind words regarding our hotel's appearance, service, and breakfast offerings. We are pleased to hear that you enjoyed your stay and appreciate your feedback. Hotel IBIS Team

Customer review rating 5.0/5

Lisa P. Couples - Confirmed reviews ALL

Very clean hotel. Helpful staff. Best bed ever!

Dear Lisa Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our beds comfortable and our hotel clean, along with our staff being helpful. Your feedback is greatly appreciated. We hope you will visit us soon. Best regards, Hotel IBIS Team

Customer review rating 4.5/5

Juan I. S. A. Solo - Confirmed reviews ALL

Clean, close to old town, transportation

Dear Juan I. Thank you for your positive feedback. We are pleased to hear that you enjoyed the cleanliness of our hotel and found our location convenient for exploring the Old Town and transportation options. We hope you will visit us in the future. Best regards, Hotel IBIS Team

Customer review rating 3.5/5

Rafa K. Business - Confirmed reviews ALL

Comfortable stay. Rich breakfast. Cramped underground car park. Very limited maneuvering space.

Szanowny Gościu Dziękujemy za poświęcenie swojego czasu na podzielenie się z nami swoją opinią. Pozdrawiamy, Hotel IBIS Team

Customer review rating 5.0/5

Julian P. Friends - Confirmed reviews ALL

Clean, good value, good location, great breakfast.

Dear Julian Thank you for your kind words regarding your recent stay with us. We are pleased to hear that you enjoyed our cleanliness, value, location, and breakfast offerings. Your feedback is greatly appreciated and motivates our team to maintain high standards. Hotel IBIS Team

Customer review rating 4.0/5

Lola M. Business - Confirmed reviews ALL

Overall the experience is very good, including excellent location, extremely helpful reception and good choice of food at the restaurant. But event minor repair work at night was disturbing.

Dear Lola Thank you for your positive feedback regarding our location, reception service, and restaurant offerings. We sincerely apologize for the disturbances caused by repair work during your stay. Your experience is important to us, and we appreciate your understanding. We hope we will welcome you soon in our hotel. Kind regards Hotel IBIS Team

Customer review rating 4.0/5

Halyna M. Families - Confirmed reviews ALL

Everything was great, but the pillows and be was a bit hard

Dear Halyna Thank you for your positive feedback regarding our location, comfortable rooms, and pleasant staff. We appreciate your comments about the pillows and bed firmness, as guest comfort is important to us. Your insights will be considered for future improvements. Hotel IBIS Team

Customer review rating 2.5/5

Joanna T. Friends - Confirmed reviews ALL

Customer service could be improved by training staff to be more friendly, welcoming, and pleasant when interacting with guests—a smile goes a long way. Basic room amenities, such as hand towels, lotion, and extra pillows, should also be readily available.

Dear Joanna Thank you for your feedback, and please accept our sincere apologies. We will take your comments on board and make sure our staff receive additional guidance on providing a warmer and more welcoming service. Our rooms are equipped according to our standard. If you require extra towel or pillow, our Reception team will be happy to assist you upon request. We apologize for any inconvenience caused. We hope that you will visit our hotel in the future. yours sincerely Hotel IBIS Team

Customer review rating 2.0/5

Bethany P. Business - Confirmed reviews ALL

Location was great. Food was nothing to rave about. Housekeeping services were AWFUL. No room service either.

Dear Bethany We are truly sorry to hear that your stay was affected by the shortcomings in our housekeeping service. We sincerely apologize that your room was not properly serviced. The 6th floor is scheduled for renovation at the end of this year, and the number of outlets in the rooms will be increased. We appreciate your feedback and would be very pleased to welcome you back to our hotel and provide you with a much better experience. Yours sincerely Hotel IBIS Team

Customer review rating 3.5/5

Margaret R. Couples - Confirmed reviews ALL

Comfortable hotel, little bit far from restaurants etc. Breakfast was good, plenty of seating in lobby areas. Several lifts so never a long wait. Everywhere was clean. Bed comfortable but only 1 small pillow each?! More were given when asked at reception but surely 2 is usually the norm? Also no bin other than small one in bathroom and no safety deposit box. Did enjoy our stay but a few changes would make it even better.

Dear Margaret Thank you for your feedback. We are pleased you enjoyed your stay. Please note that the number of pillows and room amenities are in line with our standard. Additional pillows are available upon request at reception, and safety deposit boxes are available at reception as well. We appreciate your comments and hope to welcome you again. Kind regards Hotel IBIS Team

Customer review rating 4.5/5

Melroy F. Solo - Confirmed reviews ALL

Room 545 the shower has cold n hot water in variation...not consistent

Dear Melroy We are very sorry for the inconvenience. We will immediately forward your feedback to our Technical Department for further investigation, as we did not receive any similar reports during your stay. Thank you for bringing this to our attention, and we truly appreciate your high rating. We hope to welcome you again in the future. KInd regards Hotel IBIS Team

Customer review rating 5.0/5

Catherine F. Business - Confirmed reviews ALL

Everything you need for a lovely business stay.

Dear Catherine Thank you for your kind words regarding your recent stay. We are pleased to hear that you found our hotel to be quiet and comfortable, providing everything you needed for a business trip. Hope to see you again soon in our hotel. Best regards, Hotel IBIS Team

Customer review rating 4.5/5

Natalia M. Business - Confirmed reviews ALL

I was allocated a nice renovated room with a modern hair drier! I love the big tv screen and the selection on tv channels and radio stations!

Dear Natalia Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our convenient location, your renovated room, and the amenities provided. Your feedback motivates us to continue delivering a pleasant experience for our guests. Hotel IBIS Team

Customer review rating 3.5/5

Mary J. V. L. Friends - Confirmed reviews ALL

I was not as near old town as I thought. It was a thirty minute walk.

Dear Mary Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel in the future. Sincerely, Hotel IBIS Team

Other web-users rate our hotel

  • 1,668 reviews 8.7/10 Location
  • 1,659 reviews 6.8/10 Room
  • 1,326 reviews 9.2/10 Service
  • 49 reviews 5.8/10 WiFi
  • 1,140 reviews 9.1/10 Breakfast
  • 628 reviews 8.9/10 Cleanliness
  • 323 reviews 6.8/10 Value
  • 8 reviews 2.5/10 Wellness Area

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