Mercure Kuta Bali 4 stars

Customer review rating (ALL Rating) 4.9/5 107 reviews

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Jalan Pantai Kuta 10 X, Br Pande Mas, 80361 KUTA, Indonesia

Description

Hotel extras

  • Prime location on the beachfront of the famous Kuta Beach

  • Infinity Swimming pool and Spa with Kuta ocean view

  • Devour in an exquisite and free flow beverage experience with MyGlass package

  • Newly refurbished Superior rooms

  • Treat your kids to all-inclusive kids' menus and activities (10am to 4pm) with MyKids package

Our accommodation(s)

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Hotel location

Mercure Kuta Bali

Jalan Pantai Kuta 10 X, Br Pande Mas
80361 KUTA
Indonesia

GPS:-8.72085, 115.169742

Telephone
Fax +62 361 767417

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

ALANG ALANG RESTAURANT

On the 4th floor, the thatched roof is reminicent of a traditional Balinese village. With fantastic views over Kuta Beach, the restaurant offers a unique menu of a mix of Asian and western food. Dinner is a buffet style.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.9/5  107 reviews

TripAdvisor Rating  3.5/5  1,802 reviews

Memorable Experience

TripAdvisor rating 5.0/5

Bing R TripAdvisor review

We were very happy with the location, beautiful views at breakfast or laying beside the pool overlooking the beach, you can sit up there and watch the fireworks which happen every night, however times do vary. Breakfast was absolutely delicious with a great variety that changes daily, staff are amazing and are very dedicated to making your stay a memorable experience. I would highly recommend that if you are looking for a place to stay in Bali you wouldn’t be disappointed in the Mercure Kuta Beach hotel, it is also very close to the big shopping mall only about a 5 minute walk. I would like to thank all the staff at the hotel in making our stay a really enjoyable experience

Dear Mr. Kenneth Redgwell, Thank you for choosing Mercure Kuta Beach Bali as your accommodation during your holiday in Bali and share your seamless experience with us. We are delighted to know that you enjoyed so much your stay with us and found our hotel has a prime location which is very close to the beach and big shopping mall. It's wonderful to know that our staff was responsive and helpful, providing you with a great breakfast experience with various menu options. We are glad you enjoyed the delicious food and appreciated the hotel service. Your feedback is truly appreciated and we are grateful for your high recommendation . We are look forward to welcome you back at Mercure Kuta Beach Bali for another exceptional experience in the future. Sincerely, Management

All round good hotel

TripAdvisor rating 5.0/5

rod d TripAdvisor review

Location was perfect. Staff were very good, always greeting guests and helpful with everything. Rooms really need an update, air conditioner in my room was poor, but my friends room was great. Many menu items at the downstair bar were missing and not replenished even 6 days after check in, so this meant the hotel lost significant $$$ from us leaving and drinking elsewhere every night.

Dear Guest, Thank you for choosing Mercure Kuta Beach Bali as your accommodation during your recent holiday in Bali and share your experience with us. We’re thrilled to hear that you enjoyed our location and found our staff welcoming and helpful. It’s always great to know that our team made a positive impression on your stay. We deeply apologize for the issues you encountered with the air conditioning in your room and the missing menu items at our downstairs bar. Your comments have been raised to all departments concern and we are actively looking into the matter to ensure these issues are addressed promptly. We always aim to provide a complete and enjoyable experience, so we regret that this impacted your stay. We truly appreciate your feedback and hope you will consider giving us another chance to improve your experience in the future. Sincerely, Management

Fantastic hotel with lovely staff

TripAdvisor rating 5.0/5

848daisyg TripAdvisor review

This was an amazing hotel, not too big & not too small so has an intimate touch to it. The service felt very personal & the staff were all so friendly. The sunset from the infinity pool is to die for & the breakfast has something for everyone. Would wholly recommend, a hotel is a huge part of a holiday & this one felt perfect for our needs 🙂

Dear Daisy, Thank you for your fantastic review! We’re delighted to hear that you found our hotel to be the perfect size, providing that intimate atmosphere we strive for. Our team works hard to ensure every guest feels welcomed and valued, so it’s wonderful to know that you experienced this firsthand. We’re especially glad you enjoyed the breathtaking sunsets from our infinity pool—it's one of our favorite spots as well! We're also happy to hear that our breakfast offerings catered to your tastes. We aim to provide a variety of options to start your day off right. Your recommendation truly means the world to us, as we believe a great hotel can enhance a holiday experience. We look forward to welcoming you back for another memorable stay at Mercure Kuta Beach Bali! Sincerely, Management

Well located & very good staff behavior

Customer review rating 5.0/5

Anita B. Solo - Confirmed reviews ALL

I saty here 4 night as a single person, for my research work , the hotel is really good. First it's location, & it's view from the 4th floor is mesmerizing. Breakfast is very good and many variety. I have to come again with my family. All staffs are very well behave. I feel a cozy staying in Mercure kuta bali. All needful things is near by the hotel. But at the same time it's not disturbing.

Dear ANITA B., Thank you for your kind review! We are thrilled to hear that you had an absolutely beautiful experience during your stay with us. It's wonderful to know that our staff, contributed to making your visit memorable with very well behave. We are delighted that you enjoyed the breakfast and beautiful view from 4th floor. We appreciate your kind words about our hotel's location. It was our pleasure to welcome you, and we look forward to hosting you again for another fantastic stay in the future. Sincerely, Management

Good Location

Customer review rating 4.0/5

Dorothy Couples - Confirmed reviews ALL

We have been staying at Mercure Kuta Bali Beach for many years due to its good location with view of the beach, good variety of food and shopping all within walking distance. I must say that the rooms are basic but well kept clean. The room we were in happened to somehow tiny ants suddenly appeared from nowhere on the minibar table top and the small coffee table. It would be great if bath towels can be replaced with new coz current ones are really old and rough. I must give credit to all staffs friendly and helpful.

Dear DOROTHY W., Thank you for choosing Mercure Kuta Beach bali for your recent visit to Bali and we are very happy to welcome you back here. We are glad to know that you enjoyed your stay with us and satisfied with our location and service. We deeply apologize for some of our facilities which did not meeting your expectations and thank you for bringing the above to our attention.All improvement needed have been raised to all departement concern. We are look forward to welcome you back at Mercure Kuta Beach Bali for another trip to Bali. Sincerely, Management

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Other web-users rate our hotel

  • 1,107 reviews 9.6/10 Location
  • 2,007 reviews 8.3/10 Room
  • 1,979 reviews 9.4/10 Service
  • 25 reviews 8.4/10 WiFi
  • 1,037 reviews 8.9/10 Amenities
  • 849 reviews 8.6/10 Cleanliness
  • 548 reviews 8.8/10 Vibe
  • 529 reviews 5.6/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.