ibis budget Wien Sankt Marx 2 stars

Customer review rating (ALL Rating) 4.2/5 1,244 reviews

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Franzosengraben 15, A 1030 VIENNA, Austria

Description

Hotel extras

  • Free WIFI throughout the hotel, including in your room

  • All-you-can-eat breakfast for EUR 11/person

  • Next subway station can be reached in 5 minutes

  • Basic comfort at a bargain price

  • Our reception desk is open round the clock.

Our accommodation(s)

Hotel location

ibis budget Wien Sankt Marx

Franzosengraben 15
A 1030 VIENNA
Austria

GPS:48.186683, 16.413417

Telephone
Fax +43 1 798455525

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,244 reviews

TripAdvisor Rating  3.5/5  1,345 reviews

Good value for money

Customer review rating 4.0/5

Tamara Solo - Confirmed reviews ALL

The hotel is well located, close to the metro and the main bus station. The rooms are clean and tidy, the breakfast was solid, the staff is very pleasant and helpful. Special praise for Nikola who works at the reception, who is always willing to help and provide information. The only downside of the hotel is that it does not have a luggage storage.

Dear Tamara, I would like to express our gratitude for sharing your positive feedback. We are pleased to learn that you appreciated the convenient location, cleanliness, breakfast, and helpful staff at our hotel. Your special mention of Nikola's exceptional service is greatly appreciated. Your feedback regarding the luggage storage has been duly noted, and we will take it into consideration for future enhancements. We look forward to welcoming you back soon for another enjoyable stay. Kind regards, Michael Gutt General Manager

Customer review rating 1.5/5

Jci Business - Confirmed reviews ALL

I booked nigth for my team (3 people week 1, 4 people week 2, 3 people week 3) and for Week 2 and week 3 I faced very big communication issues with the Ibis Employee at the hotel : really not helpfull. booking week 1 done through the website, highly more easy than by mail or phone with the hotel team member.

Dear JCI, Thank you for sharing your feedback. We apologize for the communication issues you encountered with our team members during weeks 2 and 3. Your comments have been shared with the relevant departments for further improvement. We are glad to hear that your booking experience for week 1 was smooth through our website. We appreciate your understanding and hope to welcome you back for a better experience. Yours sincerely, Michael Gutt General Manager

Well located and I enyou our excellent service

Customer review rating 4.5/5

Anonymous Friends - Confirmed reviews ALL

Your experience was to beautiful, und wir verspätet etwas zum Frühstück bekommen haben!!!!!

Dear guest, thank you very much for your praise regarding the location and our excellent service. We apologize for the delays during breakfast. We will review this internally. Sincerely, Michael Gutt, General Manager.

Okay

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

Overall okay, the breakfast on sunday morning was a catastrophy. So many people at the same time, we were queing for 20 minites and even after that I had to clean the tables becasuse around 20% of the free tables were not cleaned. Its not the cleaning ladies mistake, they were doing their best. But management need to assess and organise the breakfast staffing way better if they see that the hotel is full of people. Also the guy at the front desk should help cleaning the tables and refill the food. At the morning there is no check in and check out is just dropping the keys into a box so I guess he would have the time for it. So bottom line, management need to look into this and organise better. Otherwise the room is fine, was also clean under the beds so that is good. One more thing, the shower gel was barely enough for 2 days and was originally filled around 20%. So a bit more of that would have been nice.

Dear guest, We acknowledge receipt of your feedback on your recent stay. We offer our sincere apologies for the inconvenience you encountered during breakfast. Please be assured that we will assess our staffing and procedures to enhance the breakfast service, particularly during peak hours. Your feedback is highly appreciated, and we will promptly address the concerns raised. We value your positive remarks on the cleanliness of the room and will investigate the issue regarding the quantity of shower gel. Your insights will assist us in making improvements, and we are thankful for your understanding. Yours sincerely, Michael Gutt General Manager

Well located

Customer review rating 4.0/5

Indian Friends - Confirmed reviews ALL

Standard low budget, clean!

Dear Guest, Thank you for your feedback. We are pleased that you liked our location and that you appreciate the cleanliness. We hope to welcome you back soon. Sincerely, Michael Gutt General Manager

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Other web-users rate our hotel

  • 2,187 reviews 9.1/10 Location
  • 2,759 reviews 5.4/10 Room
  • 1,555 reviews 7.5/10 Service
  • 95 reviews 7.8/10 WiFi
  • 1,189 reviews 6.7/10 Cleanliness
  • 1,174 reviews 7/10 Breakfast
  • 241 reviews 4.7/10 Amenities
  • 20 reviews 3.4/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.