ibis budget Wien Sankt Marx 2 stars

Customer review rating (ALL Rating) 4.1/5 1,179 reviews

Best price
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Franzosengraben 15, A 1030 VIENNA, Austria

Description

Hotel extras

  • Free WIFI throughout the hotel, including in your room

  • All-you-can-eat breakfast for EUR 12.50 per person

  • Next subway station can be reached in 5 minutes

  • Basic comfort at a bargain price

  • Our reception desk is open round the clock.

Our accommodation(s)

Book this hotel
Room 1
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Room

Standard Room with 2 single beds

Photo out of - Standard Room with 2 single beds

Room with Twin beds and duvets. Modern, relaxing design, flat-screen TV with Internet connection, comfort shower and separate toilet. Ideal for friends or colleagues.

Max. number of persons
2
Area
From 17 m² / 182 sq ft

Bedding

Single bed(s) x2

Bathroom

Bathroom Facilities

  • Full-length mirror

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Emergency info in rooms

Comfort Features

  • Blackout Facilities

Electric Facilities

  • 220/240 V AC

Working Area

  • Business Desk
  • 2 pers. max
  • 17 m² / 182 sq ft
  • Bedding 2 x Single bed(s)
See availabilities

Room with a double bed and bunk bed. Modern, relaxing design, flat-screen TV with Internet connection, comfort shower and separate toilet. Ideal for families with children up to 12 years of age.

Max. number of persons
3
Area
From 17 m² / 182 sq ft

Bedding

Double bed(s) x1

Bunk bed(s) x1

Bathroom

Bathroom Facilities

  • Full-length mirror

Media And Technology

Complementary elements

  • Multimedia hub

Service And Equipment

Accessibility And Security

  • Emergency info in rooms

Comfort Features

  • Blackout Facilities

Electric Facilities

  • 220/240 V AC

Working Area

  • Business Desk
See availabilities

Room with a double bed and duvet. Modern, relaxing design, flat screen TV with internet connection, comfort shower and toilet, mobility accessible room

Max. number of persons
2
Area
From 17 m² / 182 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror
  • Mirror
  • Open bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm in rooms

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
See availabilities

Hotel location

ibis budget Wien Sankt Marx

Franzosengraben 15
A 1030 VIENNA
Austria

GPS:48.186683, 16.413417

Telephone
Fax +43 1 798455525

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • 271 rooms
  • 4 rooms for people with reduced mobility
  • 271 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

  • Arabic
  • German
  • English
  • Spanish
  • French

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Wi-Fi

  • WiFi at the hotel
  • High Speed WiFi Additional charge

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Pets

Pets allowed Additional charge

Catering

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine Additional charge
  • On site
  • Indoor parking
  • Private
  • 186 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 210 m / 688.976 ft

  • Parking pricing: 15.00 € 15 EUR Per day
  • Parking for a month
  • Parking for a week

Accessibility

  • Elevators
  • Accessible parking

Breakfast

Photo out of - Breakfast

Buffet

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Services

  • Cold breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,179 reviews

Customer review rating 1.5/5

Nitsan H. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Oscar M. Business - Confirmed reviews ALL

Customer review rating 4.0/5

Maciej P. Couples - Confirmed reviews ALL

Customer review rating 2.0/5

Omary U. Business - Confirmed reviews ALL

Customer review rating 4.0/5

Christine M. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Oscar M. Business - Confirmed reviews ALL

Great.

Customer review rating 4.0/5

Maciej P. Couples - Confirmed reviews ALL

Good location, reasonable price, close to U3 line, quite big room but not to much furniture.

Customer review rating 2.0/5

Omary U. Business - Confirmed reviews ALL

Despite of being a budget Hotel, there are so many other services which are not available, including laundry services. It was difficult even ironing my clothes

Customer review rating 4.0/5

Christine M. Business - Confirmed reviews ALL

Good simple

Customer review rating 3.0/5

Yanling T. Solo - Confirmed reviews ALL

I was disappointed with how a duplicate payment for my stay was handled. I stayed at ibis Budget Wien Sankt Marx for one night, from 5 to 6 September 2026. The stay had already been booked and fully paid through Agoda on 2 September. However, during check-in on 5 September, I was asked to make another payment at the hotel reception. As a result, I effectively paid twice for the same one-night stay. I would like to acknowledge that Mr Saleem Mahrofkhel handled the situation professionally and was helpful despite his manager not being available at the time. As he could not complete the check-in without the payment, he advised me to contact the hotel manager by email afterwards to resolve the duplicate payment. Unfortunately, I was very dissatisfied with the response from Rodi Mohamad, Front Office Manager. I was simply advised to contact Agoda, without any indication that the hotel had investigated its own payment or reservation records. This was disappointing, particularly as the second payment was made directly to the hotel. I understand that the hotel may need to coordinate with Agoda to resolve the matter, but I expected the hotel to first investigate the duplicate payment and provide assistance in resolving it. For a one-night stay, having to pay twice and then being redirected to another party without any investigation is not an acceptable customer experience.

Dear Yanling T., Thank you for sharing your feedback regarding your recent stay with us. I sincerely apologize for the confusion and frustration you experienced concerning the payment process. It is our priority to ensure that our guests have a seamless experience, and I regret that we fell short in this instance. I appreciate your acknowledgment of Mr. Saleem Mahrofkhel's professionalism during your check-in. However, I understand your disappointment with the follow-up response from our team. Our intention is to assist our guests thoroughly, and I apologize that our communication did not meet your expectations. While we do coordinate with third-party booking platforms like Agoda, it is important for us to also take responsibility for resolving any discrepancies directly with our guests. Your feedback is invaluable, and I assure you that it will be discussed with our management team to prevent similar occurrences in the future. Thank you once again for your comments, and I hope you will consider staying with us again. Best regards, ibis budget Wien Sankt Marx

Customer review rating 5.0/5

Anna P. Families - Confirmed reviews ALL

Very comfortable and convenient stay. The room was clean, everything was well organized, and the staff were friendly and helpful. I was very satisfied with my experience.

Dear Anna P., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found your room clean and enjoyed the comfort of our accommodations, as well as the service provided by our staff. Goodbye and best regards, ibis budget Wien Sankt Marx

Customer review rating 4.5/5

Jean V. Solo - Confirmed reviews ALL

each time I come to Vienna (once a year) I stay in this hotel

Dear Jean V., Thank you for your kind words regarding your experiences at our hotel. We are delighted to hear that you choose to stay with us each time you visit Vienna. Your loyalty is greatly appreciated, and we look forward to welcoming you back next year. Michael Gutt General Manager ibis budget Wien St. Marx

Customer review rating 3.5/5

Hannah F. Solo - Confirmed reviews ALL

Good location and price, long wait time for reception and old amenities.

Dear Ms. F., Thank you for your feedback regarding your recent stay. I appreciate your comments on our location and pricing. I regret that you experienced delays at reception and that our amenities did not meet your expectations. Your input is valuable as we strive to improve our services. Best regards, Michael Gutt General Manager ibis budget Wien St. Marx

Customer review rating 0.5/5

Ghiath A. Families - Confirmed reviews ALL

First of all the application booking was more expensive than the booking on the counter Two the rooms are very poor in everything There is long waiting time to register more than 40 minutes from our arrival We have been forced to take one more room to accommodate my two children 9and 7 YO There is huge difference from ibis uae and Vienna.

Dear Ghiath A., Thank you for sharing your feedback regarding your recent stay. I apologize for the discrepancies you experienced with our pricing, as well as the delays you faced during check-in. We strive to provide a comfortable experience, and I regret that the room accommodations did not meet your expectations. Your comments regarding the differences between our properties in Vienna and the UAE will be taken into consideration as we continuously seek to improve our services. Sincerely, Michael Gutt General Manager ibis budget Wien St. Marx

Customer review rating 5.0/5

Radu S. Solo - Confirmed reviews ALL

Easy Check in and friendly, helpful and very polite staff

Dear Mr S., Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you appreciated our convenient location, cleanliness, and the politeness of our staff. Your satisfaction is important to us, and we look forward to welcoming you again in the future. Sincerely, Michael Gutt General Manager ibis budget Wien St. Marx

Customer review rating 5.0/5

Ana H. Families - Confirmed reviews ALL

Very good location for the concert in Gasometer Hall, near subway. It's great there is a parking place in the hotel (garage).

Dear Ana H., Thank you for your kind words regarding our location and parking facilities. We are pleased to know that you found our hotel convenient for your visit to Gasometer Hall and the subway. We look forward to welcoming you back in the future. Sincerely, Michael Gutt General Manager ibis budget Wien St. Marx

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

I will definately come again, nice location, nice room, very helpfull and pleasent staff

Customer review rating 4.5/5

Mohamed T. Business - Confirmed reviews ALL

Well

Customer review rating 4.5/5

Franc S. Friends - Confirmed reviews ALL

Very good hotel.

Customer review rating 3.0/5

Leonardo D. P. Friends - Confirmed reviews ALL

Nice stay, very clean, good breakfast, optimum price/quality. But... I stayed 1 night with my son and a friend of him, both minors. They had a sport event. Upon check-in I was informed that I needed to provide the ID of both children, and when, upon my declaration, realizing one minor was not my daughter, the desk employee asked for a consent for her parents. By good chance, and totally unplanned, her mother was with me, so she could give her ok. It was requested to provide the agreement by email. We agreed, and pointed out that the email is not a proof of identity, and also not a proof that the woman was the girl's mother. So we were asked to provide, also by email, a photo of the mother ID, which we agreed to. But again: that is in no way proof that she was the mother of the girl. Having the same family name is no proof or relationship, and is also not a proof of no relationship. So everything turned out to be just a hassling experience empty of any legal meaning. I booked the room on the hotel website. At no point in the booking process there was the mention of the necessity of proving kinship documentation, so there was no ground to ask for it at check-in time. A situation which, in the case of the minor's mother not being present, would have resulted inme and two minors being in Vienna with no accomodation. That would have been unnacceptable, especially for the minors' safety! So I have to give a negative feedback on the hotel preparedness on how to plan for such a situation, both in what concerns informing me, and in what concerns providing proper and accurate information to the hotel employees.

Customer review rating 4.5/5

Arijana T. Solo - Confirmed reviews ALL

Well located, especially if your plans include Arena Wien. U3 metro is just a few minutes away (it’s inbetween stations), which makes city centre as close as 15 minutes. Also, if you arrive to Vienna by bus, the international bus terminal is 5 minutes away.

Customer review rating 3.0/5

Fatma S. K. Solo - Confirmed reviews ALL

:)The room was very spacious and comfortable, with excellent ventilation. It was within walking distance of the train station, making it very easy to access. The towels were changed every day. The staff at the reception were extremely friendly and helpful. They answered every question and were always willing to assist. :( One thing that surprised me was that, for the first time at an Ibis hotel, I had to rent a hairdryer. Additionally, the shower floor was very slippery. There was a warning sign, but unfortunately it did not prevent me from slipping, even though I was being careful and holding on. I only suffered minor injuries, but I believe a non-slip shower surface or mat should be installed to improve safety.

Customer review rating 4.0/5

Abimbola O. Solo - Confirmed reviews ALL

They show improve on their rooms, no kettle to make coffee in the room. Socket not close to the bed to charge phone and window not closing well

Customer review rating 2.0/5

Dubey R. &. A. A. Couples - Confirmed reviews ALL

My AC was not working for all of my stay. It switched off at night from 12 to 5 am. Even told the manager but he was rude and gave absolutely no solution

Other web-users rate our hotel

  • 2,181 reviews 9.1/10 Location
  • 2,728 reviews 5.1/10 Room
  • 1,650 reviews 7.3/10 Service
  • 66 reviews 7.6/10 WiFi
  • 1,282 reviews 4.9/10 Comfort
  • 1,173 reviews 6.6/10 Cleanliness
  • 1,152 reviews 6.1/10 Breakfast
  • 876 reviews 7.2/10 Value

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