Novotel Wien Hauptbahnhof 4 stars

Customer review rating (ALL Rating) 4.6/5 2,161 reviews

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Description

Hotel extras

  • Coworking space for creative work

  • Top-equipped, spacious event space that can accommodate up to 450 guests

  • Fitness & spa area on floor 19 with a fantastic view on rooftops of Vienna

  • Modern City Hotel right at Vienna Central Station

Our accommodation(s)

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Hotel location

Novotel Wien Hauptbahnhof

Canettistrasse 6, Garage Karl Popper Str 4
1100 Vienna
Austria

GPS:48.18572, 16.37914

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

THE FLAVE OF VIENNA

Experience gourmet Vienna at THE FLAVE - from modern haute cuisine to Austrian delicacies. Enjoy a la carte or the convivial Share and Eat in the urban living room with colorful tiles and an airy atrium.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,161 reviews

TripAdvisor Rating  4.5/5  1,026 reviews

Certificate of excellence 2024

Customer review rating 5.0/5

Andreas Business - Confirmed reviews ALL

I accidently booked the wrong day. I realized when I want to check-in. They solved the issue without extra cost nor any time delay. I am very happy about that!

Location counts

Customer review rating 4.5/5

Worldtaxi Couples - Confirmed reviews ALL

Location is top. It is strange that the reception asks for the full payment @ arrival. A coffee at the bar could not be booked on the room. However, the location is what counts in this case.

well located however all m. status is not recognized

Customer review rating 3.0/5

Unhappy E. M. Families - Confirmed reviews ALL

Besides the fact that the hotel is located next to train/bus/tram station there are very little reason to stay in this hotel. e. m. status is hardly recognized, ie no in room amenities, priority check in/out counter is as a good as decorative counter as it is not staffed. The bathroom is also not ventilated.

Good location, very clean hotel

Customer review rating 5.0/5

Umit K. Families - Confirmed reviews ALL

Good location and very clean Hotel

Perfect spot to stay near train station

TripAdvisor rating 5.0/5

Dreamer36619968186 Couples - TripAdvisor review

This was a great hotel Step off the train walk out the front look up and you see the Novotel sign Our room was very nice Three stops on the underground to the city But if you do the hop on hop off bus you can get off in the city and back on again to comp,etc the trip One of the things that amazed me in Europe where we went was “ mini bar FREE” in the hotel! The wifi at the hotel was terrible By choice next time I would do the red hop on hop off to the big bus co We had a bit of a problem the driver didn’t stop at our stop so we had another 150mins round trip to do I must admit the driver we had back was really nice we had actually had him earlier in the morning and we’re having a few laughs He offered us another day free or a night tour but we were leaving the next day Another thing if you are there more than two days take the 48 hr option it’s in Vienna an extra €10 worth it The only bonus we got to see Vienna at night having to stay on the bus for so long We actually ate at the train station quite a bit whilst there A nice Thai place cooks meals while you wait it was delicious I was a bit over the coffees whilst in Europe they all seemed to have too much froth on top but I went to the sandwich place at the train station there and the young barista made one of the two best coffees in Europe I had. I did tell her how good it was We ate at a Thai place a couple times at the train station whilst in Vienna really nice and cooked whilst you wait We ubered to boat cruise departure point

Thank you for your detailed review. We are happy to hear that you enjoyed our convenient location near the train station and appreciated the ease of accessing the city. It’s also great to know that you liked the complimentary minibar and found the nearby Thai restaurant at the train station to your liking. We sincerely apologize for the issues you faced with the Wi-Fi during your stay. Your feedback is valuable, and we will work on improving this service for future guests. We hope to welcome you again soon. Best regards Christoph Reservation - Novotel Wien Hauptbahnhof

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Other web-users rate our hotel

  • 2,138 reviews 9.6/10 Location
  • 1,940 reviews 7.4/10 Room
  • 1,543 reviews 8/10 Service
  • 45 reviews 5.3/10 WiFi
  • 1,082 reviews 8.7/10 Breakfast
  • 823 reviews 8.2/10 Cleanliness
  • 168 reviews 7.9/10 Wellness Area

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