Novotel Wien Hauptbahnhof 4 stars

Customer review rating (ALL Rating) 4.6/5 2,055 reviews

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Novotel Wien Hauptbahnhof - Image 1
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Canettistrasse 6, Garage Karl Popper Str 4, 1100 Vienna, Austria

Description

Hotel extras

  • Coworking space for creative work

  • Top-equipped, spacious event space that can accommodate up to 450 guests

  • Fitness & spa area on floor 19 with a fantastic view on rooftops of Vienna

  • Modern City Hotel right at Vienna Central Station

Our accommodation(s)

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Hotel location

Novotel Wien Hauptbahnhof

Canettistrasse 6, Garage Karl Popper Str 4
1100 Vienna
Austria

GPS:48.18572, 16.37914

Telephone
Fax +43 1 90922661222

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

THE FLAVE OF VIENNA

Experience gourmet Vienna at THE FLAVE - from modern haute cuisine to Austrian delicacies. Enjoy a la carte or the convivial Share and Eat in the urban living room with colorful tiles and an airy atrium.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  2,055 reviews

TripAdvisor Rating  4.5/5  1,017 reviews

Certificate of excellence 2024

Good location, but could be improved

TripAdvisor rating 3.0/5

tourist_tales TripAdvisor review

Kind of a mixed review, I would have put it more a 3 1/2 star. So, to begin with a few things that could be better, it is unclear the difference between a family room for 1 child or a family room for 2 children. Novotel wouldn't tell me in advance in writing what the difference was, and said I needed to call them in Austria and they would help. I booked one for 2 children, at slightly higher rate, as it looked like it provided a double sofa bed. When I turned up, only a single sofa bed was set up. A quick chat to reception and it was altered, new sheets, new pillows and sorted within 10 mins. the double sofa bed had 2 separate mattresses which were different thicknesses which wasn't good, but my child said it was comfy enough. The air con didn't work well, it was heat or cold air, never balanced so night was a constant under duvet, then out until it went cold then back in. A fridge provided in the room is good, but a sticker saying the contents are free, and all they provide is 2 sparkling waters was more insulting than offering just a fridge to use. 27 euro for breakfast is excessive in my opinion, and I didn't pay it, so don't know how good it was. Positive, room was clean, staff very friendly, and when raised the issue about the bed, responded fast, couldn't ask for more. The location is also excellent and great public transport links. I probably would stay again, but only due to cleanliness and location

Good Stay

Customer review rating 4.5/5

Eriksson Business - Confirmed reviews ALL

For business trip to Erste Campus it is ideal with location and also the room was clean and big

Thank you for your feedback! We’re glad to hear that our location was ideal for your business trip to Erste Campus and that you found the room clean and spacious. We hope to welcome you again on your next visit to Vienna! Best regards, Christoph Reservation - Novotel Wien Hauptbahnhof

Excellent hotel, great location, friendly staff

Customer review rating 5.0/5

Sonia Friends - Confirmed reviews ALL

We truly enjoyed our stay and felt very welcome and safe

Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed your stay and felt both welcome and safe. It’s great to know that our location and friendly staff contributed to your positive experience. We look forward to welcoming you back in the future! Best regards, Christoph Reservation - Novotel Wien Hauptbahnhof

good place to stay

Customer review rating 4.5/5

William K. W. Families - Confirmed reviews ALL

This was our second stay at this hotel as we have gold status .

Amazing location

Customer review rating 4.0/5

Nikolaos Families - Confirmed reviews ALL

The hotel is very good , amazing location , good lobby and good breakfast

Thank you for your great feedback! We’re delighted to hear that you enjoyed our prime location, the lobby, and the breakfast. It's also wonderful to know that your booking experience was smooth and professional. We truly appreciate your kind words and hope to welcome you back soon! Best regards, Christoph Reservation - Novotel Wien Hauptbahnhof

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Other web-users rate our hotel

  • 2,097 reviews 9.6/10 Location
  • 1,908 reviews 7.6/10 Room
  • 1,481 reviews 7.9/10 Service
  • 45 reviews 6.4/10 WiFi
  • 1,087 reviews 8.8/10 Breakfast
  • 808 reviews 8.1/10 Cleanliness
  • 446 reviews 9.4/10 Vibe
  • 164 reviews 8.1/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.