Novotel Wien Hauptbahnhof Hotel 4 stars

The hotel is conveniently located across the street from the main station (Hauptbahnof) and the station has some food takeaway options and grocery stores so this was convenient since Austria was on lockdown and the restaurant in the hotel was not open for service. It is a nice, clean hotel with friendly staff.

Very nice hotel, excellent service, friendly people.

The staff was great! The location of the hotel, too. The views from my room up high as well. Apart from all of the above, it's also the small things. The room has a really good lamp above the desk, many USB charging units. The huge rain shower head, probably the most comfortable sheets at any hotel, a great cute sofa ... I only wish I could have stayed longer than one night. The hotel has a great looking bar and a restaurant, both of which I did not try due to the coronavirus. The bar was open. It's also amazing, how well and healthy one can eat while staying here. Right across the street, the main train station offers 24/7 take out options, that include delicious and healthy Thai food. I will come back for again for sure!

Great hotel. Staff excellent especially Elisabeth

My arrival time was late and entire COVID situation is very stressfully. In hotel they did their best to provide me with everthing so my stay can be very plesent.

Left credit card deposit, so I could have meal and maybe breakfast (I don’t always eat this ) when I went to get breakfast I was told I am not allowed , explained I had left credit card and was still refused. Immediately checked out never to return.

As a frequent traveller you need that feeling of feeling at least near home while away. This hotel covers my needs just perfectly fine. Friendly crew, comfy beds and a great fitness area with a view.

The Hotel was great, at our request we had a room at an upper floor with great view to the city in two directions. Breakfast was excellent. All staff was kind and helpful.

Everything was so good

Great room, all is brand new and very clean. Thanks for the nive view and vip Welcome. Checkin was very friendly and effective.

Having arrived by train it was lovely to find hotel just 2 minutes away. Also very handy to get anywhere in the the city and beyond. Hotel very modern and clean with added bonus of sauna . Staff excellent

Excellent location right next to the main Vienna railway station. The hotel is fairly new and has excellent facilities that include a good restaurant, good bar, great rooms and a good view of the city from the top floors. Internet easy and good speed. Main asset - the very professional and friendly staff.

Stayed on the 3rd March and now staying from the 6th to the 8th of March. Excellent hotel with 5 stars features. Amazing beds! Large rooms. Clean hotel. Convenient metro and train in main station 2 minutes from hotel. Stayed in room 1801. Louisa at the reception on the 6th and Nicolaus on the 4th really amazing. Have been returning to this hotel whenever in Vienna,

Quick trip to Vienna for a meeting meant 2 nights in the Novotel - handy for trains, going out, U-bahn transport and taxis, plus any number of evening snack/tea/drinking venues, all in the station concourse or thereabouts. Rooms are quiet (even on the station side), heating/ventilation work well and the shower is superb - looking forwards to my next chance to stay over!

The bed is shaking when someone slams doors (and I had a lot of neighbors who enjoyed slamming doors!) The parking paying machine is refusing cash money payment. You can pay by card only! I don't own a card, therefore next time I will look for another hotel.