Novotel Wien Hauptbahnhof 4 stars

Customer review rating (ALL Rating) 4.6/5 3,120 reviews

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Novotel Wien Hauptbahnhof - Image 1
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Canettistrasse 6, Garage Karl Popper Str 4, 1100 Vienna, Austria

Description

Hotel extras

  • Coworking space for creative workers

  • Spacious event area with superior equipment and space for up to 450 people

  • Fitness and spa area on the 19th floor with a fantastic view over the rooftops of Vienna

  • Modern city hotel directly at Vienna Central Station

Our accommodation(s)

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Hotel location

Novotel Wien Hauptbahnhof

Canettistrasse 6, Garage Karl Popper Str 4
1100 Vienna
Austria

GPS:48.18572, 16.37914

Telephone
Fax +43 1 90922661222

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

THE FLAVE OF VIENNA

Experience gourmet Vienna at THE FLAVE - from modern haute cuisine to Austrian delicacies. Enjoy a la carte or the convivial Share and Eat in the urban living room with colorful tiles and an airy atrium.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  3,120 reviews

TripAdvisor Rating  4.3/5  1,052 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Ljubica D. Friends - Confirmed reviews ALL

very friendly staff, location very good and very clean rooms

Thank you very much for your kind words about our team, the cleanliness, and the central location. We are very pleased that you enjoyed your stay with us. Your positive feedback means a lot to us and motivates our team to continue to ensure the highest standards. We look forward to welcoming you back soon! Sunny regards, Franziska Reservations Department Novotel Wien Hauptbahnhof

Customer review rating 2.5/5

Moti K. Families - Confirmed reviews ALL

We were shocked that there was no minibar or small refrigerator in the room to store medications and special food. This is the first time in my life that I’ve stayed in a hotel—or even a guesthouse or a tent—without a minibar. Shocking and disappointing.

Thank you very much for your feedback. We regret the inconvenience regarding the missing minibar in your room and understand that this has influenced your perception of the value for money. Our hotel is actively committed to sustainable practices to protect the environment and reduce energy consumption. For this reason, minibars have been removed from our standard rooms. For guests who desire this comfort, a minibar is still available in our Executive Rooms. We thank you for your understanding and your valuable feedback, and we hope to welcome you again in the future. Sunny regards, Franziska Reservations Department Novotel Wien Hauptbahnhof

Customer review rating 5.0/5

Javier P. L. Couples - Confirmed reviews ALL

Clean and big rooms, with really confortable beds. Great staff and good restaurant as well. Just 1 minute walking to the main station so easy to move around by public transport

Thank you very much for your kind feedback. We’re delighted to hear that you enjoyed your stay in Vienna and appreciated the spacious, clean rooms and comfortable beds. It’s also great to know that our team and restaurant left a positive impression, and that the hotel’s proximity to the main station made your travel easy and convenient. We hope to welcome you again soon. Best regards, Christoph Reservation – Novotel Wien Hauptbahnhof

Customer review rating 4.0/5

Olga G. Business - Confirmed reviews ALL

+ teapot, comfy working place, location - showerhead leaked

Thank you for your feedback. We’re glad you appreciated the in-room amenities such as the teapot and workspace, as well as our convenient location. At the same time, we apologize for the issue with the leaking showerhead — this has been noted and will be addressed by our maintenance team. We hope to welcome you again soon. Best regards, Christoph Reservation – Novotel Wien Hauptbahnhof

Customer review rating 5.0/5

Pavel G. Families - Confirmed reviews ALL

The hotel is new, well located, clean and cozy. The staff is friendly and the breakfast is quite good.

Thank you very much for your kind feedback. We’re pleased to hear that you enjoyed the comfort and cleanliness of our hotel, and that our team made you feel welcome. It’s also great to know that the breakfast and central location added to your positive experience. We hope to welcome you again soon. Best regards, Christoph Reservation – Novotel Wien Hauptbahnhof

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Other web-users rate our hotel

  • 2,475 reviews 9.6/10 Location
  • 2,268 reviews 7.3/10 Room
  • 1,708 reviews 7.9/10 Service
  • 41 reviews 4.7/10 WiFi
  • 1,166 reviews 8.6/10 Breakfast
  • 971 reviews 8.6/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.