Novotel Wien Hauptbahnhof Hotel 4 stars

Name: Novotel Wien Hauptbahnhof
Address: Vienna, 1100, AUSTRIA
Telephone: (+43)1/90922660
Rating: 4.6

Customer review rating 4.6/5 2,437 reviews

ALLSAFE approved hotel

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+ 23 Services

Novotel Wien Hauptbahnhof Hotel

Hotel that makes every moment matter

We have intensified hygiene and prevention measures to ensure your safety. The ALLSAFE label stands for our new cleanliness protocols and standards, & ensures that these are adhered to in this hotel.

Heike Fehrmann, Hotel Manager

Novotel Wien Hauptbahnhof is right at Belvedere Palace in Quartier Belvedere. Due to its location at Vienna Station, you can reach Vienna Airport in just 15 min. or St. Stephen's Cathedral, MQ, Hofburg & Albertina in 10 min, by the metro. You can reach the Ringstrasse with its magnificent buildings in 5 min. by tram. Enjoy treats in our Restaurant THE FLAVE of Vienna, something sweet from our patisserie.

Need a change of scenery? Have you been working from home for far too long? Then you've come to the right place. Book the Hotel Office with us and work in peace, with high-speed WiFi, free upgrade to executive rooms, free minibar including coffee / tea. Safe, hybrid and interactive is our motto - especially for your meeting and events. From classic seminars and conferences to a well-equipped live stream and broadcast studio - we offer the right format for everyone.

From the Hofburg to Vienna's Prater - thanks to the premium location of our 4 star hotel, conquer the attractions of Vienna in 3/4th time. Welcome to the charming Danube metropolis of Vienna.

Hotel extras

ALLSAFE certified hotel - for a safe stay
Hotel Office 09:00-17:00 - book your home office surroundings change
Well-equipped, spacious event area with space for up to 400 pax
Live stream and broadcast studio for hybrid and interactive meeting and events
Modern City Hotel right at Vienna Central Station

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
- Internet access via Fiber Optics
Parking
- Public outdoor parking
- The public indoor car park is located on Karl-Popper-Straße. (Paying)
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
Pets allowedPaying
100% non-smoking hotel
Air conditioned
- Air conditioning
- Automatic air control
- Manual temperature control
- Air Conditioning
Reception open 24 hours a day
Early check-in/Late check-outPaying
- Early arrival before 15:00 (Paying) Would you like to get into your room from 9 am upon your arrival? Book this exclusive offer now and experience an unforgettable business or leisure stay.
- Late departure until 5pm (Paying) With our late check-out until 5pm, you can take advantage of the day of your departure in the best possible way. This service is free of charge at Novotel on Sundays as usual (subject to availability).
Laundry
- Dry cleaning / Ironing
- Ironing room
- Shoe shine machine
Currency exchange

BreakfastPaying
1 Restaurant(s)
1 Bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 06:30-24:00
- Opening hours : Week-end 06:30-24:00

Fitness centre
Well-being
- Hammam
- Sauna
Bike rack facilities

8 Meeting room(s)
Conventions hotel
Web Corner on a Mac
Business centre
- Business center with support staff
- Self service business centre
Copy/print service available

Services in the hotel and nearby

Check-in from 15h00 - Check out up to 12h00

In summary

Parking
Restaurant
Fitness centre
Accessibility for people with reduced mobility
Sauna
Air conditioned
WIFI/Internet Access
Bar
Meetings and events

- Express check-in
- Express check-out
- Late Checkout
- Accessibility for people with reduced mobility
- This hotel has accessible and assitive devices
- High Speed WiFi (Extra)
- High speed transmission line
- WiFi at the hotel
- WiFi in the communal areas

Early check-in/Late check-out
- Express check-in
- Express check-out
- Late Checkout
Hotel accessibility
- Accessibility for people with reduced mobility
- This hotel has accessible and assitive devices
WIFI/Internet Access(Extra)
- High Speed WiFi (Extra)
- High speed transmission line
- WiFi at the hotel
- WiFi in the communal areas

- Near the property
- Parking opened 24/7
- Public

Public - QBC - Karl-Popper-Str 4(Extra)
- Near the property
- Parking opened 24/7
- Public

1 Bar(s)
1 Restaurant(s)
Buffet (Extra)
- Cold snacks
- Hot meals

1 Bar(s)
1 Restaurant(s)
Breakfast(Extra)

Buffet (Extra)
Room service
- Cold snacks
- Hot meals

- Sauna room
- Turkish Steambath

Spa - Panorama fitness area
- Sauna room
- Turkish Steambath

- Indoor playground for children
- Video game area

Services for children
- Indoor playground for children
- Video game area

8 Meeting room(s)
- Business center is wheelchair accessible
- Business center with support staff
- Self service business center

8 Meeting room(s)
Business centre
- Business center is wheelchair accessible
- Business center with support staff
- Self service business center

Bike rack facilities

Sports activities

Bike rack facilities

- 10 rooms for people with reduced mobility
- 160 connecting rooms
- 160 family rooms
- 19 floors
- 266 non-smoking rooms
- 266 rooms
- Chinese Mandarin
- Dutch
- English
- French
- German
- Italian
- Portuguese
- Russian
- Spanish
- Vietnamese
- 100% non-smoking hotel
- Air Conditioning
- Elevator
- Waiting area or lounge
- Currency exchange
- Luggage storage
- Safe deposit box at reception
- Shoe shine machine

Hotel informations
- 10 rooms for people with reduced mobility
- 160 connecting rooms
- 160 family rooms
- 19 floors
- 266 non-smoking rooms
- 266 rooms
Languages spoken at the hotel
- Chinese Mandarin
- Dutch
- English
- French
- German
- Italian
- Portuguese
- Russian
- Spanish
- Vietnamese
Service And Equipment
- 100% non-smoking hotel
- Air Conditioning
- Elevator
- Waiting area or lounge
Services available at reception
- Currency exchange
- Luggage storage
- Safe deposit box at reception
- Shoe shine machine

Hotel location

Novotel Wien Hauptbahnhof

Canettistrasse 6
Garage Karl Popper Str 4
1100 vienna
austria

Tel: +43190922660

Fax: (+43)1/90922661222

Contact email :

Check-in from 15h00

Check out up to 12h00

ALL INTERNAT BUSLINES : HAUPTBAHNHOF
U1 : U1 HAUPTBAHNHOF

By plane
VIENNA AIRPORT At 20km / 12.43 miles
By train
HAUPTBAHNHOF At 0.3km / 0.19 miles

GPS :48.185425, 16.378832

Our accommodation(s)

Sleep on clouds in Novotel Wien Hauptbahnhof. Our 266 soundproofed rooms and suites have air conditioning and innovative Live N Dream beds. For relaxation and sweet dreams in the Danube metropolis.

Rooms (4)
Suites (2)

Standard Business Room

Max. number of persons: 2
Area: From 24 m² / 258 sq ft
Views: City View *

* Subject to availability

Wireless internet in your room
High speed internet
Satellite/cable colour TV
Business Desk
Bathroom products(...)

Standard Family Room

Max. number of persons: 4
Area: From 24 m² / 258 sq ft
Views: City View *

* Subject to availability

Wireless internet in your room
High speed internet
Satellite/cable colour TV
Business Desk
Bathroom products(...)

Executive Business Room

Max. number of persons: 2
Area: From 24 m² / 258 sq ft
Views: City View *

* Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Executive Family Room

Max. number of persons: 4
Area: From 24 m² / 258 sq ft
Views: City View *

* Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Rooms

Our restaurants and bars

THE FLAVE OF VIENNA

Type of cuisine: International

Experience gourmet Vienna at THE FLAVE - from modern haute cuisine to Austrian delicacies. Enjoy à la carte or the convivial Share & Eat in the urban living room with colorful tiles and an airy atrium.

Lunch

10:30 - 15:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

15:00 - 20:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

THE FLAVE of Vienna

Open every day, THE FLAVE of Vienna is the perfect place to take a relaxing break or while away the evening with a drink.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 8
Maximum size: 528 m²
Maximum capacity: 220 people
Maximum banquet capacity: 120 people

Find out more

Very good hotel

Anonymous Business - 29/03/2021 Confirmed reviews ALL

Nice room quiet Good bed comfortable Breakfast good and very good omelettes !

Dear Mr. B., It was our pleasure to welcome you at the Novotel Wien Hauptbahnhof. Thank you very much for the positive review. We are very happy that you were satisfied with our hotel and our service and hope that you will visit us soon again. Yours sincerely, Thomas Wacker General Manager

Good location

A. K. Business - 19/03/2021 Confirmed reviews ALL

I have no much experiece with Hotel, but I liked it.

Dear Mr. B., It was our pleasure to welcome you as our guest at the Novotel Wien Hauptbahnhof. Thank you very much for the positive review. We are very happy that you were satisfied with our hotel and our service and hope that you will visit us soon again. Yours sincerely, Thomas Wacker General Manager

Great experience and extremely friendly staff !

Mauricio Business - 14/03/2021 Confirmed reviews ALL

Not easy to be away from home during the lockdown but the good installations, the restaurant, and on top of that, the extremely thoughtful and friendly staff made my staying memorable ! A special "Thank you!" for Marko, Fabian and Charlene ! (I'm sorry I can't remember the others names!)

Dear Mr. B., It was our pleasure to welcome you at the Novotel Wien Hauptbahnhof. Thank you very much for taking the time to review your stay and for the positive feedback. We are very happy that you were satisfied with our hotel and our service and especially with our staff. We will kindly share your feedback with them. My team and I would be very pleased to welcome you soon again and hope that your next stay will be as pleasant as the previous one. Yours sincerely, Thomas Wacker General Manager

Great location, smart & modern hotel, friendly team

S-p O. Business - 25/02/2021 Confirmed reviews ALL

This was an unexpected business trip, which got extended due to pandemic restrictions. I was happy with the flexibility & kindness of the team.

Dear Mr. O., It was our pleasure to welcome you as our guest at the Novotel Wien Hauptbahnhof. Thank you very much for taking the time to review your stay and for your feedback. I sincerely apologize for the inconveniences. I have discussed your points within the team. We will readjust that our colleagues from the reception will forward the information about the cleaning system at the moment and any upgrades to our guests so that they know about them. Just for your information, you got an upgrade the last time. My team and I would be very pleased to welcome you again if you are going to Vienna for another time. Yours sincerely, Thomas Wacker General Manager

Pleasure as always!

Maximilian T. Business - 14/02/2021 Confirmed reviews ALL

Being perfectly located next to the main station, this hotel always makes me staying again due to the very friendly staff and the gorgeous bed in there well equipped rooms. I also enjoy enjoying the view over Vienna while doing my workout on the 19th floor.

Dear Mr. T., It is always a pleasure for us to welcome you at our hotel. Thank you very much for staying always in our hotel and for this fabulous review. We are very happy that you were satisfied with our hotel and our service and that you enjoyed the fantastic view over Vienna while doing your workout. I would like to say a sincere “thank you” on behalf of my team. We hope to welcome you as our guest soon again. Yours sincerely, Thomas Wacker General Manager

Great location

Anonymous Business - 12/01/2021 Confirmed reviews ALL

The hotel is conveniently located across the street from the main station (Hauptbahnof) and the station has some food takeaway options and grocery stores so this was convenient since Austria was on lockdown and the restaurant in the hotel was not open for service. It is a nice, clean hotel with friendly staff.

Dear Mrs. S., It was our pleasure to welcome you at the Novotel Wien Hauptbahnhof. Thank you very much for taking the time to review your stay and for this fantastic review. We are very happy that you were satisfied with our hotel and our service and that you could enjoy your stay. My team and I hope that you will visit us soon again! Yours sincerely, Thomas Wacker General Manager

Příjemný pobyt

Milan Business - 11/01/2021 Confirmed reviews ALL

Very nice hotel, excellent service, friendly people.

Dear Mr. M., It was our pleasure to welcome you at the Novotel Wien Hauptbahnhof. Thank you very much for the positive feedback. We are very happy that you were satisfied with our hotel and our service and hope that you will visit us soon again. Yours sincerely, Thomas Wacker General Manager

The perfect hotel right at the main train station

Davorin P. Business - 30/12/2020 Confirmed reviews ALL

The staff was great! The location of the hotel, too. The views from my room up high as well. Apart from all of the above, it's also the small things. The room has a really good lamp above the desk, many USB charging units. The huge rain shower head, probably the most comfortable sheets at any hotel, a great cute sofa ... I only wish I could have stayed longer than one night. The hotel has a great looking bar and a restaurant, both of which I did not try due to the coronavirus. The bar was open. It's also amazing, how well and healthy one can eat while staying here. Right across the street, the main train station offers 24/7 take out options, that include delicious and healthy Thai food. I will come back for again for sure!

Dear Mr. P., Thank you for staying with us at the Novotel Wien Hauptbahnhof and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review. We hope to see you again and that our services will ensure another rewarding and enjoyable visit with us. Yours sincerely, Thomas Wacker General Manager

Darren Business - 21/12/2020 Confirmed reviews ALL

Great hotel. Staff excellent especially Elisabeth

Dear Mr. R., It was our pleasure to welcome you at the Novotel Wien Hauptbahnhof. Thank you very much for taking the time to review your stay and for this fantastic review which we will also kindly forward to Elisabeth. We are very happy that you were satisfied with our hotel and our service and hope that you will visit us soon again. Yours sincerely, Thomas Wacker General Manager

Great service

Petar K. Business - 14/12/2020 Confirmed reviews ALL

My arrival time was late and entire COVID situation is very stressfully. In hotel they did their best to provide me with everthing so my stay can be very plesent.

Dear Mr. K., It was our pleasure to welcome you at the Novotel Wien Hauptbahnhof. Thank you very much for the positive review. We are very happy that you were satisfied with our hotel and our service and that you could enjoy your stay. My team and I would be very pleased to welcome you again! Merry Christmas and all the best for 2021! Yours sincerely, Thomas Wacker General Manager

Refused breakfast

Mark R. Business - 03/11/2020 Confirmed reviews ALL

Left credit card deposit, so I could have meal and maybe breakfast (I don’t always eat this ) when I went to get breakfast I was told I am not allowed , explained I had left credit card and was still refused. Immediately checked out never to return.

Dear Mr. R., It was our pleasure to welcome you at the Novotel Wien Hauptbahnhof. Thank you very much for your feedback. I am very sorry to read that your stay especially the breakfast did not meet your expectations and sincerely apologize for the inconveniences and the misunderstanding. My colleague from the breakfast area only wanted to inform you that breakfast is not included and that you have to pay for it and do not want to refuse it. I have discussed it again. It is our hope that you will give us the opportunity to better serve you in the near future Yours sincerely, Thomas Wacker General Manager

Pleasure as always

Anonymous Business - 03/10/2020 Confirmed reviews ALL

As a frequent traveller you need that feeling of feeling at least near home while away. This hotel covers my needs just perfectly fine. Friendly crew, comfy beds and a great fitness area with a view.

Dear Mr. T., Thank you for staying with us at the Novotel Wien Hauptbahnhof and for taking the time to review your visit. It was our pleasure to have you as our guest again. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review. We hope to see you again and that our services will ensure another rewarding and enjoyable visit with us. Yours sincerely, Thomas Wacker General Manager

Great location, nice service, careful protective measures.

Julia V. Couples - 30/08/2020 Confirmed reviews ALL

The Hotel was great, at our request we had a room at an upper floor with great view to the city in two directions. Breakfast was excellent. All staff was kind and helpful.

Dear Julia V., We very much appreciate your comments regarding your stay at the Novotel Wien Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Wacker - General Manager

Good location

Haitham A. S. Couples - 23/08/2020 Confirmed reviews ALL

Everything was so good

Dear Mr. S., We very much appreciate your comments regarding your stay at the Novotel Wien Hauptbahnhof and thank you very much for the positive feedback. We are very happy that you were satisfied with our hotel and our service and that you could enjoy your stay. My team and I hope that you will visit us again and that your next stay will be as pleasant as the previous one. Yours sincerely, Thomas Wacker General Manager

Excellent

Anonymous Friends - 17/08/2020 Confirmed reviews ALL

Great room, all is brand new and very clean. Thanks for the nive view and vip Welcome. Checkin was very friendly and effective.

Dear Mr. B., We very much appreciate your comments regarding your stay at the Novotel Wien Hauptbahnhof and thank you very much for the positive feedback. We are very happy that you were satisfied with our hotel and our service and that you could enjoy your stay. My team and I hope that you will visit us soon again! Yours sincerely, Thomas Wacker General Manager

Spa not working

Gabriel Solo - 03/08/2020 Confirmed reviews ALL

I’ve chosen this hotel, only for the SPa, which wasn’t working and I wasn’t notified when booking.

Dear Mr. C., It was our pleasure to welcome you as our guest at the Novotel Wien Hauptbahnhof. Thank you very much for taking the time to review your stay and for your feedback. I am very sorry to read that you were not satisfied with our hotel and our service as our spa area was closed due to Covid-19 and sincerely apologize for the inconveniences. We hope that we are able to open it soon again and my colleagues and I are looking forward to your next visit, which I hope will leave you completely satisfied. Yours sincerely, Thomas Wacker General Manager

Well located

Anonymous Families - 20/07/2020 Confirmed reviews ALL

Everything was fine. Unfortunately the playing room was closed. This was one of the reason for booking this hotel.

Dear Mrs. W., It was our pleasure to welcome you and your family at the Novotel Wien Hauptbahnhof. Thank you very much for the positive feedback. We are very happy that you were satisfied with our hotel and our service. Unfortunately due to Covid-19 we are not able to open the playroom at the moment. Thank you for your understanding! My team and I would be very pleased to welome you again if you are going to Vienna for another time. Yours sincerely, Thomas Wacker General Manager

Nice and comfortable hotel

Amar Business - 15/07/2020 Confirmed reviews ALL

Upgraded to a suite which was nice. Thank you Breakfast was good

Dear Mr. N., Thank you for staying with us at the Novotel Wien Hauptbahnhof and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review. We hope to see you again and that our services will ensure another rewarding and enjoyable visit with us. Yours sincerely, Thomas Wacker General Manager

Wonderful

Fi Business - 13/03/2020 Confirmed reviews ALL

Professional staff working very hard and adapting to the difficult current travel situation Great rooms, breakfast, bar and restaurant

Dear Mr. I., It was our pleasure to welcome you at the Novotel Wien Hauptbahnhof. Thank you very much for taking the time to review your stay and for the positive feedback. We are very happy that you were satisfied with our hotel and our service and that you could enjoy your stay. My team and I would be very pleased to welcome you again if you are going to Vienna for another time. Yours sincerely, Thomas Wacker General Manager

Short stay in Vienna

CRoll54 10/03/2020 TripAdvisor review

Having arrived by train it was lovely to find hotel just 2 minutes away. Also very handy to get anywhere in the the city and beyond. Hotel very modern and clean with added bonus of sauna . Staff excellent

Thank you very much for that excellent review which we will also kindly forward to our staff. We are very happy that you were satisfied with our hotel and our service and hope that you will visit us soon again. Yours sincerely, Thomas Wacker General Manager

Our most recent 20 reviews

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