Novotel Wien Hauptbahnhof 4 stars

Customer review rating (ALL Rating) 4.6/5 3,157 reviews

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Description

Hotel extras

  • Coworking space for creative workers

  • Spacious event area with superior equipment and space for up to 450 people

  • Fitness and spa area on the 19th floor with a fantastic view over the rooftops of Vienna

  • Modern city hotel directly at Vienna Central Station

Our accommodation(s)

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Hotel location

Novotel Wien Hauptbahnhof

Canettistrasse 6, Garage Karl Popper Str 4
1100 Vienna
Austria

GPS:48.18572, 16.37914

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

THE FLAVE OF VIENNA

Experience gourmet Vienna at THE FLAVE - from modern haute cuisine to Austrian delicacies. Enjoy a la carte or the convivial Share and Eat in the urban living room with colorful tiles and an airy atrium.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  3,157 reviews

Customer review rating 4.5/5

Wayne J. Solo - Confirmed reviews ALL

Staff amazing room spotless bed so comfortable

Thank you for your kind words regarding our location, staff, and the comfort of your room. We are delighted to hear that you enjoyed your stay at Novotel Wien Hauptbahnhof. With Best Regards, Adam Front Office Department Novotel Wien Hauptbahnhof

Customer review rating 3.5/5

Sri P. A. Couples - Confirmed reviews ALL

It would be nice if have refrigerator in the room.

Thank you for your feedback. We are pleased that you found our location convenient. Please note that as part of our sustainability initiatives, minibars have been removed from the rooms to help reduce CO₂ emissions. With Best Regards, Adam Front Office Department Novotel Wien Hauptbahnhof

Customer review rating 4.5/5

Igor A. Business - Confirmed reviews ALL

The hotel is very nice, from clean and nice looking room, to pleasant and helpful staff, to nice breakfast and bar. I would only hope that my room had a chair so that I could more comfortably sit and work on my laptop. If it did, I would give it a 10. It is well located to my business-related target destination, and very close to a nice-looking older part of the city for privately-organised evenings.

Thank you for your kind feedback regarding your recent stay at Novotel Wien Hauptbahnhof. We are pleased to hear that you found our hotel comfortable and well-located, as well as appreciated the cleanliness, staff service, and breakfast offerings. We acknowledge your suggestion regarding the addition of a chair in your room for enhanced comfort during work. Your input is invaluable to us as we continuously strive to improve our guest experience. We hope to welcome you back in the future for another enjoyable stay. With Best Regards, Adam Front Office Department Novotel Wien Hauptbahnhof

Customer review rating 0.5/5

Youngcheol K. Business - Confirmed reviews ALL

No freezer in a room Lost & found service is bad

Thank you for sharing your feedback about your recent stay. I sincerely apologize for the service issues you encountered. As part of our sustainability initiative to reduce CO₂ emissions, fridges have been removed from the rooms, and I’m sorry if this caused any inconvenience. Concerning your lost and found items, we were unable to locate any email or communication on our end. Please contact us directly so we can look into this for you. We truly appreciate your comments and will use them to improve our guest experience. With Best Regards, Adam Front Office Department Novotel Wien Hauptbahnhof

Customer review rating 4.5/5

Tiago P. Families - Confirmed reviews ALL

Great location and nice stay for family

Thank you for your kind words regarding your family's comfortable stay at our hotel. We are delighted to hear that our location contributed positively to your experience. It is always our goal to provide a welcoming environment for families. With Best Regards, Adam Front Office Department Novotel Wien Hauptbahnhof

Other web-users rate our hotel

  • 2,490 reviews 9.6/10 Location
  • 2,300 reviews 7.4/10 Room
  • 1,729 reviews 8.1/10 Service
  • 37 reviews 5.5/10 WiFi
  • 1,163 reviews 8.7/10 Breakfast
  • 975 reviews 8.7/10 Cleanliness
  • 498 reviews 8.4/10 Amenities
  • 391 reviews 8/10 Food

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