Novotel Wien Hauptbahnhof 4 stars

Customer review rating (ALL Rating) 4.6/5 3,101 reviews

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Novotel Wien Hauptbahnhof - Image 1
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Canettistrasse 6, Garage Karl Popper Str 4, 1100 Vienna, Austria

Description

Hotel extras

  • Coworking space for creative workers

  • Spacious event area with superior equipment and space for up to 450 people

  • Fitness and spa area on the 19th floor with a fantastic view over the rooftops of Vienna

  • Modern city hotel directly at Vienna Central Station

Our accommodation(s)

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Hotel location

Novotel Wien Hauptbahnhof

Canettistrasse 6, Garage Karl Popper Str 4
1100 Vienna
Austria

GPS:48.18572, 16.37914

Telephone
Fax +43 1 90922661222

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

THE FLAVE OF VIENNA

Experience gourmet Vienna at THE FLAVE - from modern haute cuisine to Austrian delicacies. Enjoy a la carte or the convivial Share and Eat in the urban living room with colorful tiles and an airy atrium.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  3,101 reviews

TripAdvisor Rating  4.3/5  1,052 reviews

Certificate of excellence 2025

Customer review rating 1.5/5

Cristina T. Families - Confirmed reviews ALL

I never met a 4-star hotel what would not have a fridge in the room, I am very disappointed of the situation.

Customer review rating 4.0/5

Leon C. Solo - Confirmed reviews ALL

Well located for transportation. Good facilities were offered for use of guests, with minibar consumption included as part of the cost. Good number oif electrical outlets provided, and in practical places. Spacious bedroom and bathroom.

Thank you very much for your detailed and thoughtful feedback. We’re delighted to hear that your overall experience was a pleasant one and that you appreciated our central location, the spacious room and bathroom, the practical layout with ample outlets, and the included minibar in your room category. At the same time, we appreciate your constructive comments. Your suggestion regarding the coffee table versus a functional desk setup is well noted and will be reviewed as we continuously look to improve comfort and usability for our guests. We also regret the inconvenience caused by the soap dispenser and will ensure our housekeeping team checks these more thoroughly. Regarding early check-in, you are absolutely right — when availability permits, we do our best to offer early access to rooms and we’re sorry if this was not possible or communicated clearly during your stay. Thank you once again for your valuable input. We hope to welcome you again soon. Best regards, Christoph Reservation – Novotel Wien Hauptbahnhof

Customer review rating 5.0/5

Rainhard S. Couples - Confirmed reviews ALL

Literally next to Vienna Hbf. for easy connection to anywhere in Vienna and local & international trains. Easy stroll to The Belvedere and quick ride to the Karlplatz /Stephansplatz with U-bahn. Room was perfect for my needs with ample space and comfortable bed. Staff were really helpful (thanks to Rhea at the reception and the lady serving the room mini-bar during my stay).

Thank you so much for your wonderful review. We’re delighted to hear that your stay with us was perfect and that our location next to Vienna Hauptbahnhof made exploring the city and beyond easy and convenient. It’s great to know the room provided the space and comfort you needed, and even more so that our team contributed positively to your experience. A special thank you from us as well to Rhea at the reception and our minibar team member — we’ll make sure they receive your kind words. We hope to welcome you again soon. Best regards, Christoph Reservation – Novotel Wien Hauptbahnhof

Customer review rating 4.0/5

Lay N. Families - Confirmed reviews ALL

Location near main train station, convenient and the room is clean.

Thank you for sharing your detailed feedback. We’re glad to hear you appreciated our convenient location near the main train station and the cleanliness of your room. It’s also nice to know our team could accommodate an early check-in when your son was not feeling well — we hope he recovered quickly. We sincerely apologize for the confusion regarding your room extension and the delay in delivering the mineral water. This is not the level of consistency we strive for, and your comments will be shared with the respective teams to ensure better communication and service going forward. We hope to welcome you again soon. Best regards, Christoph Reservation – Novotel Wien Hauptbahnhof

Customer review rating 4.5/5

Thivanka A. Families - Confirmed reviews ALL

Very good. Ticks a lot of boxes

Thank you very much for your positive feedback. We’re glad to hear that your stay met your expectations and that you found our location convenient, the rooms comfortable, and the front desk team helpful. It's always encouraging to know when everything comes together to create a smooth and pleasant experience. We hope to welcome you again soon. Best regards, Christoph Reservation – Novotel Wien Hauptbahnhof

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Other web-users rate our hotel

  • 2,461 reviews 9.6/10 Location
  • 2,268 reviews 7.3/10 Room
  • 1,707 reviews 7.9/10 Service
  • 41 reviews 4.6/10 WiFi
  • 1,172 reviews 8.6/10 Breakfast
  • 967 reviews 8.5/10 Cleanliness
  • 11 reviews 2.5/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.