Hotel Am Konzerthaus - MGallery Collection 4.5 stars

Customer review rating (ALL Rating) 4.7/5 2,149 reviews

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Hotel Am Konzerthaus - MGallery Collection - Image 1
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Am Heumarkt 35-37, 1030 VIENNA, Austria

Description

Hotel extras

  • Enjoy your time in our newly renovated rooms.

  • We are sustainably certified by the EU Ecolabel and Austrian Ecolabel.

  • Discover fine dining in the 4-chef hats / 1-Michelin star Restaurant Apron.

  • Free mineral water, WIFI, coffee and tea in the rooms.

  • Concierge and porter service, as well as on-site underground parking.

Our accommodation(s)

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Hotel location

Hotel Am Konzerthaus - MGallery Collection

Am Heumarkt 35-37
1030 VIENNA
Austria

GPS:48.199693, 16.377311

Telephone

Access and transport

Hotel services

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On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

APRON

With one Michelin star and four Gault Millau toques, APRON enchants with modern interpretations of Austrian cuisine. Reservation is required.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  2,149 reviews

Customer review rating 4.5/5

Janne H. Families - Confirmed reviews ALL

Well location hotel, friendly staff in reception

Dear esteemed Guest, Thank you for your kind words! We are delighted to hear that you enjoyed our convenient location and that our reception team made a positive impression. Providing friendly and efficient service is something we truly value. We hope to welcome you again soon! Kind regards, Sebastian Front Office Agent

Customer review rating 3.0/5

Roy S. Couples - Confirmed reviews ALL

Very pleasant welcoming hotel But Found the lack of shelves and drawers irritating. Ended up putting our non- hangable clothes on the folding luggage webbing.

Dear esteemed Guest, Thank you for your kind words about our welcoming atmosphere as we are delighted to know that you felt well received. At the same time, we truly appreciate your constructive feedback regarding the room. We truly regret that the lack of shelves and drawers caused inconvenience and impacted your experience. Your comments are very valuable to us, as they help us refine the experience we offer our guests. We will certainly take this into consideration for future improvements. We hope to have the pleasure of welcoming you again and to provide an even more seamless and comfortable stay. Sincerely, Apostolos Tsiantis Quality & Sustainability Manager

Customer review rating 4.5/5

Zhang W. Families - Confirmed reviews ALL

The location is very convenient—everything is within easy reach. It’s especially close to the Musikverein Golden Hall, just a few minutes’ walk for concerts. Getting to Schönbrunn Palace is also very convenient by metro. The front desk staff are attentive and helpful, with great coordination. The room is quiet as well. Overall, it’s an excellent accommodation choice for a stay in Vienna.

Dear Esteemed Guest, Thank you very much for your kind and detailed feedback. We are pleased to hear that you had a comfortable stay with us and found our location convenient for exploring Vienna, especially for visiting the Musikverein and Schönbrunn Palace. It is also wonderful to know that you appreciated the attentiveness of our front desk team and the quietness of your room. We truly appreciate your recommendation and hope to have the pleasure of welcoming you back again soon. Kind regards, Melanie Front Office Agent

Customer review rating 4.0/5

Roberto V. D. S. Couples - Confirmed reviews ALL

Good location. Clean rooms with friendly staff

Dear Esteemed Guest, Thank you very much for your feedback. We are pleased to hear that you had a comfortable and pleasant stay with us and appreciated our location, cleanliness, and friendly team. We hope to have the pleasure of welcoming you back again soon. Kind regards, Melanie Front Office Agent

Customer review rating 0.5/5

Pedro G. Business - Confirmed reviews ALL

Dind't like

Dear esteemed Guest, Thank you for taking the time to tell us about your experience at the Hotel Am Konzerthaus MGallery Vienna. Please allow me to express my sincerest apologies as it seems like we did not offer you the level of hospitality we always aim to provide. Please feel free to contact us directly as we would be grateful if you could share some insights as to what we could have done better to meet your expectations. We appreciate your sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Apostolos Tsiantis Quality & Sustainability Manager

Other web-users rate our hotel

  • 1,221 reviews 9.6/10 Location
  • 1,331 reviews 8.2/10 Room
  • 1,513 reviews 9.2/10 Service
  • 19 reviews 7.5/10 WiFi
  • 872 reviews 9.1/10 Breakfast
  • 468 reviews 8.9/10 Cleanliness
  • 428 reviews 9.1/10 Vibe
  • 254 reviews 8.2/10 Food

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