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Hotel Am Konzerthaus Vienna MGallery 4 stars

Customer review rating 4.4/5 6,133 reviews

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Hotel Am Konzerthaus Vienna MGallery
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+ 19 Services

Hotel extras

  • Enjoy your time in our newly renovated rooms.

  • For music lovers the Konzerthaus is just across the road.

  • Discover fine dining at Apron, with 4 Gault-Millau toques.

  • Free mineral water, wifi, coffee and tea in the rooms.

  • Concierge and porter service as well as on-site underground parking

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parkingPaying
  • Reduced mobility rooms
  • 100% non-smoking hotel
  • Air conditioned
  • VIENNA SCHWECHATPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Shoe shine machine
  • Currency exchange
  • Porter
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Jogging track (Nearby)
Business services
  • 5 meeting room(s)
  • Copy/print service available
Information message

Hotel location

Hotel Am Konzerthaus Vienna MGallery

Am Heumarkt 35-37
1030 vienna
austria

Tel: +431716160

Fax: (+43)1/71616844

Check-in from 14h00

Check out up to 12h00

  • CITY BUS :  4A LISZTSTRASSE

  • STADTPARK :  U4 STADTPARK

  • U4 :  U4 STADTPARK

  • CITY TRAM :  D,2 SCHWARZENBERGPLATZ

  • SCHWARZENBERGPLATZ :  D,2 SCHWARZENBERGPL.

  • By plane

    VIENNA SCHWECHAT At 20km / 12 miles - Shuttle paying

  • By car

    A22 At 15km / 9 miles

  • By car

    LANDSTRASSE A2 At 4km / 2 miles

  • By car

    WESTAUTOBAHN A1 At 15km / 9 miles

  • By train

    WIEN SUEDBAHNHOF At 2km / 1 miles

  • By train

    WIEN WESTBAHNHOF At 6km / 3 miles

GPS :48.199693, 16.377311

Our accommodation(s)

Arranged in the style of Viennese Art Nouveau, the Superior Rooms convince with an impressive painting of Gustav Klimt and are captivating due to their quiet location. Our spacious Deluxe rooms are tastefully decorated in Art Nouveau style and feature fine works from famous Austrian painter Gustav Klimt. Don't forget to pamper yourself with our "Good Night" package!

Superior room with king-size bed

  • Max. number of persons: 2
  • Area: From 23 m² / 248 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Classic room with queen-size bed

  • Max. number of persons: 1
  • Area: From 19 m² / 205 sq ft

Superior room with twin bed

  • Max. number of persons: 2
  • Area: From 23 m² / 248 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Deluxe room with king-size bed

  • Max. number of persons: 3
  • Area: From 27 m² / 291 sq ft
  • Wireless internet in your room
  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Suite with king size bed

  • Max. number of persons: 3

Superior Room with single bed

  • Max. number of persons: 1
  • Area: From 19 m² / 205 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar
Rooms

Our restaurants and bars

APRON

Type of cuisine: Bistronomy

Bistronomy with 4 Gault Millau toques for sophisticated tastes: a modern interpretation of Austrian cuisine with an international touch.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

APRON

Non contractual photo

Our bar has something for everyone, from fantastic cocktail creations to elegant glasses of wine. Experience bistronomy at its finest.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 91 m²

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 24 people

Find out more

Our guest reviews for
Hotel Am Konzerthaus Vienna MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

6,133 reviews

tripadvisor

TripAdvisor Rating 4.5/5

3,245 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Stylish Renovated

TripAdvisor rating 3.0/5

Curiosity44815868792 Family - 26/09/2020 TripAdvisor review

Apparently just reopened after renovation. Stylish interior and functional rooms. No coffee or tea making facilities in room or bathroom amenities. Due to covid-19? I don't know, as other accor group hotels still offer this. The brand new shower was leaking un every corner resulting in a total wet area after each shower. Didn't they check this after the renovation? Check out was messy as Express check out didn't work despite confirmation and while I did check out I was not even asked how my experience in the hotel was. A bit uninterested.

Dear Guest! Thank you very much for your feedback regarding your last stay at the Hotel am Konzerthaus Vienna. I am very glad that you liked the interior design of our newly renovated rooms. On the other hand, I am very sorry that you encountered these problems during your stay. Due to our hygiene measures, we removed the facilities in the room. Upon request, we would be more than glad to provide our guests with the missing facilities. Please accept my apologies for not assisting you in a better manner during your stay. Nevertheless, I sincerely hope that you will give us a chance to welcome you again on a future occasion. Kind regards, Kimberly V. – Hotel am Konzerthaus

Nice stay in Vienna

Customer review rating 5.0/5

Ralph A. S. Couples - 16/09/2020 Confirmed reviews ALL

Like always, we had a good time in this hotel and are looking forward to our next stay.

Dear Mr. S., thank you very much for taking the time to write us about your experience with us! We are very glad that you enjoyed your stay at our hotel and would also like to thank you for your loyalty. We cannot wait to welcome you again soon! Kind regards, Kimberly V. – Hotel am Konzerthaus

Almost perfect

TripAdvisor rating 5.0/5

agrahj Business - 31/01/2020 TripAdvisor review

This is a very comfortable hotel that is also very good value, with a terrific restaurant. And it's only a 10 minute walk from Wien Mitte. I was upgraded to a lovely corner room. Only tiny niggle: why put a Nespresso machine in a hotel room but no capsules?!

Dear Guest, Thank you for sharing your experience with us. We are glad that you enjoyed your time here. Of course we - normally - provide capsules for the Nespresso machine. I apologize in name of our housekeeping team for this little mistake. Please do not hesitate to inform the reception in case you need something more or if you notice that some amenities are missing: we are always glad to help! Kind regards, Elisa

Refurbishment works taking place until June

TripAdvisor rating 2.0/5

antcoulam 22/01/2020 TripAdvisor review

We booked this hotel for our friends birthday. Having stayed here before we knew what we was getting. Arrival and check in all good, until Friday morning when consistent drill and machine noise started at 9:15am. I raised my concern with the front desk who sent a bowl of fruit and a free drink for each of our party. On Saturday the drilling started again. I understand they need to refurbish but why we wasn't informed prior at all is deceitful, if we had have been informed we could have made an informed decision on changing hotels. They did reduce the room rate but only when I asked them too. This should have been done as a matter of course due to the room being unusable during the day because of the noise.

Dear Guest, Thank you for taking the time to write us some impressions about your stay with us. I am really sorry that the renovations were not mentioned at the time of the reservation and that the noises were unbearable. As discussed on the check out, we really do hope to have the chance to welcome you back after the renovation work is finished. Plus, Summer in Vienna is really lovely. We took note in our system that you visited us during this particularly noisy time and we will make sure that your next stay in our newly renovated rooms will exceed all of your expectations. Kindest regards from the whole Hotel am Konzerthaus team! Elisa Masina, Senior Shift Leader Front Office

Has a history of the hotel

Customer review rating 5.0/5

Zhenhua W. Couples - 10/01/2020 Confirmed reviews ALL

The hotel elevator very attract me, in addition to small gift when preparing drinking love it too. Reception staff is very friendly to me with necessary information

Dear Zhen Hua W., Thank you so much for your lovely words! We are delighted to hear that your stay at our Hotel was a very pleasant one and look forward to welcoming you back soon! Kindest regards, The Hotel am Konzerthaus Team

Nice stay

Customer review rating 3.5/5

Anonymous Business - 10/01/2020 Confirmed reviews ALL

Was very happy to see the nice rooms, free coffee and water and a safe. Unfortunatly the curtain in the room would not close properly and thus it was bright during the night. The room was also quite cold and was not able to warm it up with the heating system.

Dear Mr. B., Thank you for sharing your feedback with us. We are glad that your time with us was overall pleasant and we are very thankful for your comments about the room. We hope to welcome you back once the rooms will be renovated and are confident that your next stay will be even more pleasant than the previous one. Kindest regards, Elisa M. - Hotel am Konzerthaus

Comfortable bed and convenient location

Customer review rating 3.0/5

Ian C. Couples - 07/01/2020 Confirmed reviews ALL

Dated room with some repair and maintenance issues.

Dear Mr. C., Thank you very much for sharing your experience at the Hotel am Konzerthaus with us. We are glad that you enjoyed the location of our hotel and especially the comfort of our beds. On the other hand, I am sorry to read that you were not completely satisfied with the room. We are glad to inform you that we started some renovation works and that the rooms will look completely different during your next visit, which we hope will be very soon. We wish you a Happy New Year and remain at your disposal if you wish to tell us more about your stay. Kind regards, Elisa M. - Hotel am Konzerthaus

Friendly stuff, clean

Customer review rating 4.5/5

Ramona Business - 30/12/2019 Confirmed reviews ALL

Good location, clean, friendly reception staff

Dear Ms. I., We very much appreciate your comments regarding your stay at the Hotel Am Konzerthaus Vienna - MGallery. It is always a pleasure to receive positive feedback. we really appreciate your compliment about our friendly staff. It makes us also feel glad, that you could enjoy the great location of our hotel to explore the majestic downtown of Vienna. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Dalma Gal Front Office Agent

Great Hotel in awesome location

Customer review rating 4.0/5

Mj Solo - 26/12/2019 Confirmed reviews ALL

Stay was great - amazing location, nice little presents on the house, wholesome breakfast, professional and attentive staff - everything was good.

Dear Mr. J., We very much appreciate your comments regarding your stay at the Hotel Am Konzerthaus Vienna - MGallery. Thank you very much for your compliments regarding to your staff's attentiveness. I am glad to read, that your recent stay was a really pleasant one with us. It is also nice that you could have a good wholesome breakfast from our breakfast buffet, before you could get started to explore the majestic downtown of Vienna. It would be our honor to welcome you back in our Hotel am Konzerthaus during your next visit to Vienna. Best regards, Dalma Gal Front Office Agent

Great long honeymoon weekend.

Customer review rating 4.5/5

Juuso N. Couples - 25/12/2019 Confirmed reviews ALL

Over all we had a great stay with you. Staff is extremely kind and professional. All from reception to room cleaning. Also restaurant services were spot on!

Dear Mr. N., thank you very much for taking your time and sending us a review regarding to your recent stay in our Hotel am Konzerthaus - MGallery. First of all I would like to thank you for choosing our hotel to celebrate your honeymoon, I hope you had a memorable stay with us. It makes us feel glad, that you appreciated the friendliness and helpfulness of our staff. It would be our pleasure to welcome you back in Vienna, maybe on your anniversary. Wish you the best until then! In case there is anything else I can do for you, please do not hesitate to contact us! Best regards, Dalma Gal Front Office Agent

Very efficient and memorable experience

Customer review rating 5.0/5

Sehee Business - 22/12/2019 Confirmed reviews ALL

From eraly morning to late night I have enjoyed a very stable and comfotable living environment.

Dear Mr. Soon-Ja B., thank you very much for taking your time and sending us a review regarding to your recent stay in our Hotel am Konzerthaus - MGallery. It makes us feel glad, that you had a memorable stay with us, and that you enjoyed the comfort of our rooms, and the cosyness of our living room area in the lobby. We hope to welcome you again as our guest in our Hotel am Konzerthaus - MGallery during your next stay in Vienna. Best regards, Dalma Gal Front Office Agent

Pleasant stay

TripAdvisor rating 4.0/5

vladsomesan Couples - 16/12/2019 TripAdvisor review

Whilst we've benefited from all the advantages offered to a Gold Accor member and the staff were very friendly and helpful, the hotel itself needs some serious refurbishment, as at the moment, it is not a MGallery Hotel. Starting from the lift which kept breaking down, to the dated and not very clean bathrooms, to the temperamental shower and air conditioning. The location is great if you're in Vienna for the Christmas markets and the breakfast is very good in terms of choice and quality. Would book it again, however I will wait until it is being refurbished and brought to MGallery standards.

Customer review rating 4.5/5

Anonymous Business - 15/12/2019 Confirmed reviews ALL

very helpful staff

Dear Ms. S., thank you for taking the time to reply to our survey regarding your experience in the Hotel am Konzerthaus – MGallery. I am glad to read, that your overall experience was a pleasant one in general. Thank you very much for your lovely comment about our staff, it makes us feel glad, that you appreciated the staff's helpfulness. Shall you wish to let us more about your recent stay, please do not hesitate to contact us! Best regards, Dalma Gal Front Office Agent

Must be sub-optimal management and overdue maintenance

Customer review rating 2.0/5

Theo Business - 15/12/2019 Confirmed reviews ALL

We had to enure it

Dear Mr. d.! Thank you very much for sharing your feedback from your recent stay at the Hotel Am Konzerthaus with us. I had a chance to review your comments and I feel really sorry that you experienced such an inconvenience at our hotel. I am truly sorry to hear about your experience at the front desk! I spoke already with my colleagues from the Reception and briefed them again. Please allow me to express my sincerest apologies as this does not reflect at all our standards. Our most important goal is to give our guests a memorable moment, from - the check-in time through the stay until the check-out and I can ensure that every colleague does its best to provide a high level of hospitality. The clean and impeccable status of our rooms and public areas is one of our most important goals, of course I just forwarded your email to our housekeeping manager as this is a complete no-go for us. As you saw during your stay the ground floor has been renovated last year. Regarding our rooms and sanitary I have great news for you. We will start our renovation this year. Once again I feel very sorry for the experience you had at the hotel. I hope that you will give us the opportunity to show you our high level of services on your next visit. Kind regards, Julia Kleppernik – Hotel Am Konzerthaus

Ideal Hotel for Vienna Break

Customer review rating 5.0/5

Dorothy H. Friends - 14/12/2019 Confirmed reviews ALL

Very pleasant. Good comfortable rooms. Very friendly, helpful and pleasant staff in every area of the hotel. Loved the musical theme displays, so in keeping with Vienna’s musical heritage. Close to main attractions so easy to walk to if desired. I would recommend this hotel to friends without hesitation.

Dear Mrs. H., thank you very much for taking your precious time, and sending us a lovely review regarding to your recent stay in our Hotel am Konzerthaus - MGallery. I am very glad to read, that your recent stay was in general a really pleasant one in our hotel. I appreciate in particular your compliment about our staff. We have a conception going on in the lobby, which is "Backstage - on stage" relating to the musical and theatrical heritage of Vienna. In the first half of 2020 our rooms are going to be also entirely renovated in the same theme as our lobby. I appreciate really much, that you recognized and welcomed our interior design concept. It makes me feel happy, that you could enjoy the advantages of our hotel's great location to explore the majestic downtown of Vienna. It would make us feel honored to welcome you back as our guest in the nearby future in our Hotel am Konzerthaus. I remain at your disposal. Yours sincerely, Dalma Gal Front Office Agent

Another business trip to Vienna

Customer review rating 3.5/5

S. Business - 13/12/2019 Confirmed reviews ALL

Satisfactory, but nothing special on the plus side the staff were friendly and helpful. I have stayed a number of times at this hotel from the original sofitel to the current mgallery, but have not stayed for 7 years. Sorry, but upstairs it's still the original sofitel fittings from 20 plus years ago.

Dear Dr. S., thank you very much for taking your precious time, and sending us a review regarding your recent stay in our Hotel am Konzerthaus - MGallery. It makes me feel glad, that your recent stay was in general a pleasant one. It makes me feel glad, that you appreciated the friendliness of our staff. Or ground floor was entirely renovated in 2018, and our rooms are the next to be completely refurbished. The construction work has just started this week. It would be our pleasure to welcome you again as our guest in our freshly renovated Hotel am Konzerthaus in the nearby future. If you have any further queries or requests, please do not hesitate to contact us! Yours sincerely, Dalma Gal Front Office Agent

Room very tired

Customer review rating 3.5/5

Cml Couples - 10/12/2019 Confirmed reviews ALL

Staff good, room and bathroom tired and in need of refit for the money paid

Dear Mr. L., Thank you for sharing your feedback about your last stay at the Hotel am Konzerthaus. I am glad to read that your overall experience with us was a positive one. I regret to read that, on the other hand, we were not able to fully meet your expectations about the room and the breakfast. We hope to continue the room renovation in the near future and are of course working on a daily basis on training our motivated, young employees, to offer you the best service. I would also like to use this occasion to wish you and all your family a merry Christmas and a happy New Year! We hope to see you again in year 2020. Kindest regards from the whole Hotel am Konzerthaus team! Sincerely, Elisa M.

Amazing experience

Customer review rating 5.0/5

Mo &. R. S. Couples - 10/12/2019 Confirmed reviews ALL

Enjoyed everything about this hotel stay, great staff and amazing service

Dear Mr. S., thank you very much for taking your time to send us a review regarding to your recent stay in our Hotel am Konzerthaus - MGallery. It makes me feel really glad, that your last experience was in general a pleasant one. I do appreciate in particular your lovely comment about our staff's friendliness. In case there is more you wish to share us about your stay in our hotel, please do not hesitate to contact us! We would be more than honored to welcome you back as our guest in the beautiful city of Vienna! Your sincerely, Dalma Gal Front Office Agent

Adequate and impersonal

Customer review rating 3.5/5

Anonymous Business - 08/12/2019 Confirmed reviews ALL

A well equipped hotel which could be a whole lot better with better staff on reception desk and better records. My hair dryer in the hotel didn't work and was not ever mended in 5 nights. i was given/lent a hand hair dryer which was not registered as being returned the day before I left. It was then suggested that you charged my remaining credit card for 50 euros for adapters! I didn't have adaptors. no continuity on desk, no welcome,

Dear Ms. G., Thank you for taking the time to fill in our survey. I am sorry to read that you found the welcoming impersonal. We genuinely strive to make every guest feel unique and I regret that we were not able to make you feel this way. I hope you will give us the chance to welcome you in the future and to show you a better side of us. I still hope you had a nice time in Vienna and wish you a happy holiday time! Kindest regards, Elisa M. - Hotel am Konzerthaus

Excellent

Customer review rating 5.0/5

Dommo Couples - 08/12/2019 Confirmed reviews ALL

Great hotel. Great location. Great staff. Lovely breakfast.

Dear Mr. O.! Thank you for taking the time to finish our survey. It is a pleasure to read that you spent such an amazing time here with us! In the name of the whole Hotel am Konzerthaus I would like to thank you for your kind and positive words regarding your stay! For your next time in Vienna we would be delighted to welcome you back! Wíth kind regards, Nina Gold - Front Office Agent

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