Hotel Am Konzerthaus - MGallery Collection 4.5 stars

Customer review rating (ALL Rating) 4.7/5 2,152 reviews

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Am Heumarkt 35-37, 1030 VIENNA, Austria

Description

Hotel extras

  • Enjoy your time in our newly renovated rooms.

  • We are sustainably certified by the EU Ecolabel and Austrian Ecolabel.

  • Discover fine dining in the 4-chef hats / 1-Michelin star Restaurant Apron.

  • Free mineral water, WIFI, coffee and tea in the rooms.

  • Concierge and porter service, as well as on-site underground parking.

Our accommodation(s)

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Hotel location

Hotel Am Konzerthaus - MGallery Collection

Am Heumarkt 35-37
1030 VIENNA
Austria

GPS:48.199693, 16.377311

Telephone

Access and transport

Hotel services

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On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

APRON

With one Michelin star and four Gault Millau toques, APRON enchants with modern interpretations of Austrian cuisine. Reservation is required.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  2,152 reviews

Customer review rating 3.0/5

Savanna C. Families - Confirmed reviews ALL

The stay was only ok. We had 2 single beds and my bed was worn out, it dipped in the middle and I was not very comfortable. The bathroom door could not be shut properly and sometimes would open even after shutting it. The room was not vacuumed properly because we discovered rocks and threads on the floor and was still there after the next room service. The staff were friendly and helpful and I liked having the warm towel rack and the bathroom amenities.

Dear esteemed Guest, Thank you for sharing your thoughts regarding your stay at Hotel am Konzerthaus MGallery Vienna. We are very happy to hear that you found our team friendly and helpful and that you appreciated many aspects of your experience. At the same time, we are truly sorry that several others did not meet expectations. Please accept our apologies for the shortcomings during your stay. This is certainly not the level of quality and attention to detail we strive to provide and we regret that all these points affected your stay. Your comments have been noted and have already been shared with the relevant teams for review and improvement. Thank you again for bringing this to our attention and we hope to have the opportunity to offer you a more comfortable experience in the future. Sincerely, Apostolos Tsiantis Quality & Sustainability Manager

Customer review rating 5.0/5

Darren C. Business - Confirmed reviews ALL

Must be a jewel in the crown for Accor, centrally located and beautifully appointed rooms.

Thank you very much for your wonderful review! We’re delighted that you enjoyed your stay, especially our location and the design of the rooms. Your kind words truly mean a lot to our whole team. We also really appreciate your loyalty as a Gold member and your excellent ratings. We’ll keep striving to make every stay even better, and we hope to welcome you back again soon! warm regards, Hotel Am Konzerthaus MGallery Collection

Customer review rating 5.0/5

Jack S. Couples - Confirmed reviews ALL

Comfortable and spacious rooms with unique decor. Great location & service standards were perfect.

Dear Esteemed Guest, Thank you very much for your kind feedback. We are delighted to hear that you had such a pleasant stay with us, and it is wonderful to know you appreciated the comfort of the rooms, our unique design, and the service provided by our team. We hope to have the pleasure of welcoming you back again soon. Kind regards, Melanie Front Office Agent

Customer review rating 5.0/5

Nancy P. Friends - Confirmed reviews ALL

Great location, friendly staff, delicious breakfast

Dear Nancy P., We very much appreciate your comments regarding your stay at the Hotel Am Konzerthaus - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Markella N. Front Office Agent

Customer review rating 5.0/5

Hjoerdis S. Couples - Confirmed reviews ALL

We loved this hotel. It was in a super location, close to everything, easily accessible by public transport. The staff were ALL friendly, helpful. The room was perfect with small touches that made you feel at home.

Thank you so much for your kind words—it really means a lot to us! We're so happy you felt comfortable and at home during your stay. It’s great to hear that you enjoyed the location and that our team made a positive impression. We’d love to welcome you back again soon. Best regards, Hotel Am Konzerthaus MGallery Collection

Other web-users rate our hotel

  • 1,232 reviews 9.5/10 Location
  • 1,330 reviews 8.2/10 Room
  • 1,518 reviews 9.2/10 Service
  • 20 reviews 8.4/10 WiFi
  • 878 reviews 9.1/10 Breakfast
  • 471 reviews 9/10 Cleanliness
  • 423 reviews 9/10 Vibe

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