Hotel Am Konzerthaus - MGallery Collection 4.5 stars

Customer review rating (ALL Rating) 4.7/5 2,483 reviews

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Hotel Am Konzerthaus - MGallery Collection - Image 1
Hotel Am Konzerthaus - MGallery Collection - Image 2
Hotel Am Konzerthaus - MGallery Collection - Image 3
Hotel Am Konzerthaus - MGallery Collection - Image 4
Am Heumarkt 35-37, 1030 VIENNA, Austria

Description

Hotel extras

  • Enjoy your time in our newly renovated rooms.

  • We are sustainably certified by the EU Ecolabel and Austrian Ecolabel.

  • Discover fine dining in the 4-chef hats / 1-Michelin star Restaurant Apron.

  • Free mineral water, WIFI, coffee and tea in the rooms.

  • Concierge and porter service, as well as on-site underground parking.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Single Room

Photo out of - Superior Single Room

The classic among our rooms with its furnishings offers the perfect backdrop for solo travelers who want to explore Vienna's fascinating history or visit the capital of music for work.

Max. number of persons
1
Area
From 19 m² / 204 sq ft

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Keycard-operated door locks
  • Safe deposit box in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Hair dryer

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 1 pers. max
  • 19 m² / 204 sq ft
  • Bedding 1 x Queen size bed(s)
See availabilities

There is a special flair in these rooms. True to the motto "Be backstage on stage", the comfortable rooms have been equipped with classic style elements, mixed with eye-catchers from the world of theater.

Max. number of persons
2
Area
From 24 m² / 258 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Keycard-operated door locks
  • Safe deposit box in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Hair dryer

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

In our spacious Deluxe Rooms, you can discover Vienna's world of theater and the stage. Each room is decorated with loving details and exceptional furnishings, making for an unforgettable stay.

Max. number of persons
2
Area
From 29 m² / 312 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Keycard-operated door locks
  • Safe deposit box in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Hair dryer
  • Turn Down Services

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Suite

MAESTRO SUITE with king-size bed

Photo out of - MAESTRO SUITE with king-size bed

Unveil the musical symphony of luxury in our MAESTRO Suite. Every nuance, from the sophisticated design to the cozy atmosphere, orchestrates a comfortable masterpiece. Spoil yourself with the best stage for your stay!

  • Views:

    Panorama view

  • Most of the accommodation:

    Corner Room

Max. number of persons
4
Area
From 56 m² / 602 sq ft

Bedding

Double sofa bed(s) x1

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Mini Bar
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Keycard-operated door locks
  • Safe deposit box in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Hair dryer
  • Turn Down Services

Room Services

  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Hotel Am Konzerthaus - MGallery Collection

Am Heumarkt 35-37
1030 VIENNA
Austria

GPS:48.199693, 16.377311

Telephone
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • VIE Additional charge
  • VIENNA SCHWECHAT Additional charge

In hotel

Hotel informations

  • 208 rooms
  • 208 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • German
  • English
  • Spanish
  • French
  • Italian
  • Turkish

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Pets

Pets not allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

4 Meeting rooms

Family

Services for children

  • Tourist guide for families

Sports and leisure

Gym

  • On site

Jogging track

  • Nearby

Bodybuilding equipment/Gym

  • On site

Bike rack facilities

  • On site
  • On site
  • Indoor parking
  • Private
  • 34 parking spaces
  • Max Limited Height: 2 m / 6.562 ft

  • Parking pricing: 25.00 € 25 EUR Per day
  • Parking for a week

APRON

Photo out of - APRON

With one Michelin star and four Gault Millau toques, APRON enchants with modern interpretations of Austrian cuisine. Reservation is required.

Cooking style
Gourmet
Chef name
Jakob Karner
Classifications & labels
2025
Michelin 1*, 4 Toques Gault&Millau
Capacity
30
Accessibility
Accessible service
Am Heumarkt 35-37, 1030 Vienna, Austria
Telephone +43 1 9074747
Opening hours
Monday Closed
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday Closed
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Private lounge

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Vegetarian menu

With one Michelin star and four Gault Millau toques, APRON enchants with modern interpretations of Austrian cuisine. Reservation is required.

There is something for everyone at the bar, from fantastic cocktail creations to elegant wines. Experience Bistronomy to perfection.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,483 reviews

Customer review rating 4.0/5

Katalin B. Business - Confirmed reviews ALL

Dear esteemed guest, Thank you for taking the time to share your feedback. We’re pleased to know that everything met your expectations and that you had a pleasant time with us. We would be very happy to welcome you back whenever your travels bring you to Vienna again! Kind regards, Melanie Front Office Agent

Customer review rating 4.5/5

Ajit J. Solo - Confirmed reviews ALL

Dear esteemed guest, Thank you so much for your lovely feedback! It’s wonderful to hear that you enjoyed our breakfast and felt comfortable in your room. We’re particularly happy that our team could make your visit easier with those little extras, from helping with your charger to sharing local recommendations. We’ll be sure to pass your kind words on to Amir! We’d love to welcome you back to Vienna again soon. Kind regards, Melanie Front Office Agent

Customer review rating 4.5/5

Laxmi J. Solo - Confirmed reviews ALL

Dear esteemed guest, Thank you for your lovely and detailed review! We’re so pleased that our breakfast, as well as the vegetarian selection made your stay extra enjoyable. It’s wonderful to hear that you also felt comfortable in your clean room and well looked after by our team. We’re glad you enjoyed our location near the Musikverein, and we would be delighted to welcome you back for another visit to Vienna! Kind regards, Melanie Front Office Agent

Customer review rating 5.0/5

Albert B. Solo - Confirmed reviews ALL

Dear esteemed guest, Thank you for such a thoughtful review! We’re delighted that you enjoyed the elegant atmosphere of our public areas and found your room spacious and comfortable. It’s especially rewarding to hear that our team made a positive impression and that our location made exploring Vienna so convenient. Knowing you would choose us again means a great deal to us. We very much look forward to welcoming you back! Kind regards, Melanie Front Office Agent

Customer review rating 5.0/5

Susan W. Families - Confirmed reviews ALL

Dear esteemed guest, Thank you for your wonderful review. We’re delighted that our team made you feel welcome from the moment you arrived and that the room upgrade gave you a chance to relax after your long journey. It was a pleasure having you with us, and we hope to see you again on your next trip to Vienna. Kind regards, Melanie Front Office Agent

Dear esteemed guest, Thank you for taking the time to share your feedback. We’re pleased to know that everything met your expectations and that you had a pleasant time with us. We would be very happy to welcome you back whenever your travels bring you to Vienna again! Kind regards, Melanie Front Office Agent

Customer review rating 4.5/5

Ajit J. Solo - Confirmed reviews ALL

I loved the breakfast, room was comfortable. Staff went out of their way to support - store luggage, help me with adaptor for my charger, direction to places I should see- especially Aamir.

Dear esteemed guest, Thank you so much for your lovely feedback! It’s wonderful to hear that you enjoyed our breakfast and felt comfortable in your room. We’re particularly happy that our team could make your visit easier with those little extras, from helping with your charger to sharing local recommendations. We’ll be sure to pass your kind words on to Amir! We’d love to welcome you back to Vienna again soon. Kind regards, Melanie Front Office Agent

Customer review rating 4.5/5

Laxmi J. Solo - Confirmed reviews ALL

As a vegetarian, I was really happy with the choice and quality at breakfast. The pumpkin soup, green salad and fries were delicious for a light dinner. The room was lovely and clean, and staff polite and helpful at all times. I am happy to recommend Hotel Am Konzerthaus as it's a good location, too, just down the road from the wonderful Musikverein.

Dear esteemed guest, Thank you for your lovely and detailed review! We’re so pleased that our breakfast, as well as the vegetarian selection made your stay extra enjoyable. It’s wonderful to hear that you also felt comfortable in your clean room and well looked after by our team. We’re glad you enjoyed our location near the Musikverein, and we would be delighted to welcome you back for another visit to Vienna! Kind regards, Melanie Front Office Agent

Customer review rating 5.0/5

Albert B. Solo - Confirmed reviews ALL

The hotel has a good location two blocks from the Ring and is very convenient for multiple tram and U Bahn lines. I really liked the decor on the public areas. The staff is very professional and responsive. My room was larger than I had anticipated and very comfortable, with a large bathroom. All in all I enjoyed my stay very much and would choose this hotel again on my next visit to Vienna.

Dear esteemed guest, Thank you for such a thoughtful review! We’re delighted that you enjoyed the elegant atmosphere of our public areas and found your room spacious and comfortable. It’s especially rewarding to hear that our team made a positive impression and that our location made exploring Vienna so convenient. Knowing you would choose us again means a great deal to us. We very much look forward to welcoming you back! Kind regards, Melanie Front Office Agent

Customer review rating 5.0/5

Susan W. Families - Confirmed reviews ALL

We were greeted the minute we arrived and after a 9 hour flight we upgraded our room so we could take a nap. Beautiful accommodations and very helpful staff!

Dear esteemed guest, Thank you for your wonderful review. We’re delighted that our team made you feel welcome from the moment you arrived and that the room upgrade gave you a chance to relax after your long journey. It was a pleasure having you with us, and we hope to see you again on your next trip to Vienna. Kind regards, Melanie Front Office Agent

Customer review rating 5.0/5

Andrew R. Couples - Confirmed reviews ALL

Check in started great! super friendly and welcoming, providing informative information on sights to visit, shopping, dining. Breakfast was fantastic! great choice and super fresh and healthy. Check out also fast, efficient and friendly. Overall and very high standard of service that many other hotels do not have.

Dear Esteemed Guest, We very much appreciate your comments regarding your stay at the Hotel Am Konzerthaus - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Markella Front Office Agent

Customer review rating 4.5/5

Paul J. W. Couples - Confirmed reviews ALL

Front office team all friendly and informative regarding the hotel covering things like the Michlin restaurant Apron, the bar lounge area as well as other services

Dear Esteemed Guest, We very much appreciate your comments regarding your stay at the Hotel Am Konzerthaus - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Markella Front Office Agent

Customer review rating 5.0/5

Matthew W. Couples - Confirmed reviews ALL

Great experience, perfect base to explore the city. The hotel was clean and tidy. Christian on the front desk was incredibly helpful and friendly.

Dear esteemed Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Yamiel Avila Front Office Agent

Customer review rating 1.5/5

Akhil A. Business - Confirmed reviews ALL

ACs weren’t working and stay was uncomfortable. Reward points not credited

Dear Guest, Thank you for sharing your feedback with us. We sincerely regret that the room temperature affected your comfort during your stay. As we are currently operating in winter mode, our air-conditioning system is set to heating mode and can unfortunately not provide active cooling. We understand that this may not have suited your personal temperature preferences and we apologize for the inconvenience. Regarding your reward points, we are pleased to confirm that these have already been credited to your account. We truly appreciate your feedback and hope to have the opportunity to welcome you back for a more comfortable and enjoyable stay in the future. Sincerely, Apostolos Tsiantis Quality & Sustainability Manager

Customer review rating 4.5/5

Vladislav T. Business - Confirmed reviews ALL

excellent location from all places of interest, amazing service and yummy food

Dear esteemed guest, Thank you for sharing such lovely comments. We’re delighted that our location made exploring Vienna easy and that you enjoyed both the service and our cuisine. It would be a pleasure to have you stay with us again on your next visit. Kind regards, Melanie Front Office Agent

Customer review rating 3.0/5

Crasta P. Business - Confirmed reviews ALL

Laundry refused to return clothes folded. Only option is on a hanger. Internet didn't connect on the phone for 2 days and staff refused to help.

Dear esteemed Guest, Thank you for sharing your feedback with us. We are pleased that you appreciated our central location but truly regret that other aspects of your stay did not meet your expectations. Regarding the laundry service, we would like to kindly mention that this is handled by an external provider and the available presentation and return options are determined by their service procedures. Still, we regret that this did not meet your preferences. We are equally sorry for the difficulties you experienced with the Wi-Fi and for the impression that you did not receive the assistance you expected from our team. We encountered an issue with our internet service provider that we could unfortunately not influence and temporarily affected our Wi-Fi connection. We are pleased to confirm that the issue was subsequently resolved but we regret the disruption this caused. Thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back and provide you with a more positive experience in the future. Sincerely, Apostolos Tsiantis Quality & Sustainability Manager

Customer review rating 4.0/5

Cristina M. Business - Confirmed reviews ALL

all was perfect apart : too warm room my accor account has not been rewarded yet with points

Dear Guest, Thank you very much for your feedback! We are delighted to hear that you enjoyed your stay overall. We sincerely apologize that the room was too warm and appreciate you bringing this to our attention. We are also pleased to confirm that the points have been already credited to your ALL – Accor Live Limitless account. We hope to have the pleasure of welcoming you back soon! Kind regards, Victoria Front Office Supervisor

Customer review rating 5.0/5

Hans-philip V. E. Solo - Confirmed reviews ALL

As a returning costumer the overall experience is a blessing and a retreat from the business of daily life.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Warm regards, Victoria Front Office Supervisor

Customer review rating 4.0/5

Eleonora S. Business - Confirmed reviews ALL

excellent location, comfortable stay, fresh food at breakfast. Experience at breakfast could be improved by having waiters taking the orders for coffee instead of current practice.

Dear esteemed guest, Thank you for sharing your feedback. We’re glad you enjoyed our convenient location, comfortable rooms, and fresh breakfast selection. We also appreciate your suggestion regarding coffee service and will take it into consideration. We hope to welcome you back soon for another pleasant stay. Kind regards, Melanie Front Office Agent

Customer review rating 4.5/5

Kumiko M. Solo - Confirmed reviews ALL

Every staff whom I spoke with is very nice hospitality and splendid help for me. Room is clean and simple. I wish I could’ve tea spoon (not wooden stick). I wanted to have slippers and envelopes. However I had a happy stay at your hotel.

Dear Guest, Thank you very much for sharing your feedback with us. We are delighted to hear that you enjoyed your stay and found our staff friendly, helpful, and welcoming. We are also pleased that you appreciated the cleanliness and simplicity of your room. Thank you for your suggestions regarding the teaspoon, slippers, and envelopes. We appreciate your valuable feedback and will take it into consideration as we continue to improve our guests’ experience. It was a pleasure having you stay with us, and we hope to welcome you back again soon! Kind regards, Victoria Front Office Supervisor

Customer review rating 4.5/5

Andrew D. Couples - Confirmed reviews ALL

Really good welcome from a friendly and knowledgeable staff member who checked us in. Comfortable room and good location for the main sights in Vienna.

Dear esteemed guest, Thank you for your lovely review! We’re especially pleased that you felt so warmly welcomed at check-in and that our team’s knowledge and friendliness helped you settle in. It’s wonderful to know that you enjoyed the comfort of your room and found it easy to explore Vienna’s main sights from our location. We hope to welcome you back for another great stay whenever you return to Vienna. Kind regards, Melanie Front Office Agent

Customer review rating 4.5/5

Nimrod L. Business - Confirmed reviews ALL

Hotel is great. team is nice. BUT - i've stayed in room 114. There were a lot of noises maybe from the fitness room at 0600 am. sounded like heavy balls are dropping on the celing of the room. Please check that...

Dear esteemed guest, Thank you for choosing to stay with us once again! It means a lot to us that you’ve returned for a third or fourth visit, and we’re delighted that you continue to enjoy our hotel and the hospitality of our team. We’re sorry, however, that the noise in your room disturbed your sleep so early in the morning. Thank you for bringing this to our attention. We will look into the possible source of the noise to better understand what may have caused the disturbance. We truly appreciate your continued trust in us and look forward to welcoming you back for another comfortable stay in Vienna. Kind regards, Melanie Front Office Agent

Customer review rating 3.5/5

Kate H. Couples - Confirmed reviews ALL

Nice hotel. Comfortable and clean.

Dear esteemed Guest, Thank you for your feedback and for positively highlighting several aspects of our hotel and your stay. We are sorry that the maintenance issues in your room affected your experience. We also sincerely regret that we were unable to accommodate your late check-out request. We understand how disappointing this must have been and apologise that we could not deliver on your expectations on this occasion. We truly value your loyalty as an ALL member and appreciate you bringing these matters to our attention. We hope to have the pleasure of welcoming you back and providing you with a more seamless experience next time. Sincerely, Apostolos Tsiantis Quality & Sustainability Manager

Customer review rating 4.5/5

Sanchit G. Couples - Confirmed reviews ALL

Special thanks to Sebastian (tall thin fair guy) at the reception. He spent a lot of time with me trying to help me with the simcard. Also thanks to Aamir, Yannick, Sepi and Via for the goodies in the room.

Dear esteemed guest, Thank you for your lovely feedback! We’re especially happy to hear that Sebastian took the time to assist you with your SIM card and made you feel well looked after. We’ll be sure to share your kind words with our Team. They’ll be delighted to know you appreciated their thoughtful touches in your room. It’s always rewarding to hear when our team makes a stay more personal, and we hope to welcome you back to Vienna again soon! Kind regards, Melanie Front Office Agent

Customer review rating 3.0/5

Erick V. D. H. Couples - Confirmed reviews ALL

Upon arrival, we noticed that the room had not been properly cleaned. The bathroom bin was still completely full. We reported this to reception, but the only response we got was, “Oh, okay, we’ll send someone up.” That was it. No apology or anything. On top of that, our room only had one chair, even though the photos clearly showed a desk and an additional chair. We also mentioned this at reception, but were told that rooms can look different from the photos. They said they would pass it on to housekeeping, who would come by the next day. However, the following day, there was still no extra chair. It seems rather strange to book a double room for two people and only have one chair available. So the other person has to sit on the bed. Overall, very disappointing service and certainly not the level of hospitality we expected.

Dear esteemed Guest, Thank you very much for sharing your feedback with us regarding your stay. Please accept our apologies for not providing the level of comfort and service we always strive to offer. We sincerely apologize that the cleanliness of your room and the way your concerns were handled fell short of your expectations and that you did not feel properly looked after. We are also very sorry for not following upon your request. We are truly and profoundly sorry for the disappointment all these issues caused. Your feedback is valuable to us and we regret that we did not provide the attentive and considerate service you rightly expected. We still hope to have the opportunity to give you a much more positive impression on a future visit, should you choose to give us another chance. Sincerely, Apostolos Tsiantis Quality & Sustainability Manager

Other web-users rate our hotel

  • 1,251 reviews 9.6/10 Location
  • 1,343 reviews 8.1/10 Room
  • 1,564 reviews 9.1/10 Service
  • 18 reviews 6.6/10 WiFi
  • 850 reviews 9.3/10 Breakfast
  • 499 reviews 8.7/10 Cleanliness
  • 457 reviews 9/10 Vibe
  • 256 reviews 8.5/10 Food

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