Hotel Am Konzerthaus Vienna MGallery

Hotel Am Konzerthaus Vienna MGallery 4.5 stars

Customer review rating (ALL Rating) 4.7/5 774 reviews

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Hotel extras

  • Enjoy your time in our newly renovated rooms.

  • We are an ALLSafe-Certified Hotel by SGS Austria Controll-Co. Ges.m.b.H

  • Discover fine dining in the 4-hood / 1-Michelin star restaurant Apron.

  • Free mineral water, wifi, coffee and tea in the rooms.

  • Concierge and porter service as well as on-site underground parking

ALLSAFE approved hotel

Hotel location

Hotel Am Konzerthaus Vienna MGallery

Am Heumarkt 35-37

GPS:48.199693, 16.377311

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


With 1 Michelin star and 4 Gault Millau toques, our restaurant APRON enchants with modern interpretations of Austrian cuisine. Chef Stefan Speiser has ranked among the 50 best chefs in Austria for years.

Our accommodation(s)

The comfortable rooms impress with classic style elements mixed with striking eye-catchers from the world of theatre and stage. Walking through the corridor to the room will reminisce you of a backstage area, while the living and sleeping spaces shine in a bright light inviting you to be the actor on your own stage.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  774 reviews

TripAdvisor Rating  4.5/5  96 reviews

Still wonderful!

Customer review rating 4.5/5

Vojmir Couples - Confirmed reviews ALL

It's a 4 star hotel with 5 star service! Thank you for everything, I am always very happy at your hotel.

Dear Vojmir S., thank you for taking the time to share your feedback. I'm happy to hear, that we've been able to meet your expectations. Especially your kind comments, regarding our service are much appreciated and will be shared accordingly. We also hope to have you back, in the near future. Until then stay safe & all the best! With kind regards from Vienna, Niklas Schuster | Guest Experience Supervisor

Comfortable stay

Customer review rating 4.0/5

Cyndyjoy Couples - Confirmed reviews ALL

The hotel is modern and equipped well. The rooms are adequate in size with newer furnishings. Our bathroom had a nice deep tub but other rooms have showers as well. L’Occitane bath products were appreciated. We had trouble adjusting the thermostat so our room stayed a bit too warm . Breakfast buffet was very nice with plenty of options.

Dear R., thank you for the positive review. We like to apologize for the room temperature. During the cold days our thermostat automatically switches to warm-up the rooms. We are delighted to hear you liked our newly renovated hotel and our nutritious breakfast buffet. I hope to see soon again in our hotel Am Konzerthaus - MGallery. Kind regrads, Ranjot.

Very enjoyable stay

Customer review rating 4.5/5

Bob M. Couples - Confirmed reviews ALL

Hotel stylish and comfortable with friendly and helpful staff making a most enjoyable stay.

Dear Mr. M., thank you very much for your feedback regarding your last stay at the Hotel am Konzerthaus! It is always nice to read that you enjoyed your stay with us and that our staff made you feel welcome and comfortable. We cannot wait to welcome you again soon! Kind regards, Ranjot

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

The reception was friendly and accommodating. All three items in the shower were empty, but the roomservice was fast with exchanging them. We asked for a more quiet room after one night and this wasn't a problem. Weirdly enough it seemed like the new room was made for shorter people? The bedlinnens were smaller and the slippers were smaller too.

Dear P. Pan, I would like to thank you for taking the time to write to us following your stay at Hotel Am Konzerthaus. We always want to offer the best quality of service. Therefore your opinion is very valuable to us. I assure you that all necessary actions will be taken in order to improve the quality of the services mentioned. Thanks again for your comments and we look forward to regaining your trust for your next stay. Kind regards from Vienna, Niklas Schuster | Guest Experience Supervisor

Great location and staff is helpful, wrong TV program

Customer review rating 4.0/5

M. G. Business - Confirmed reviews ALL

As always the check in was very welcoming and I got an upgrade as an Accor member this happens quite frequently. Junior suite very nice and rather welcome with 4 suitcases before my flight to Hongkong. All in all as always a good experience, besides a weird mistake by some newbie trying to cancel my prepaid late departure by telephone 10 minutes after it was yet confirmed again by reception, but which was sorted and apologized for promptly. THE ONLY THING THAT REALLY GETS TO ME IS THE FACT THAT THEY STILL HAVE RT Doc (Russian disinformation TV channel) ON THEIR TV???!!! I don’t care if any Russian customers would miss this or not. I think we have reached a place at this time in Europe where every business has to take a stand just like the European Union has! And actually I would like a response before I book ACCOR again if they are taking RT off or what your stand is? Thank you!

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Other web-users rate our hotel

  • 562 reviews 9.4/10 Location
  • 656 reviews 8.1/10 Room
  • 657 reviews 9.2/10 Service
  • 18 reviews 8.1/10 WiFi
  • 477 reviews 9.2/10 Breakfast
  • 249 reviews 9.1/10 Vibe
  • 225 reviews 7.8/10 Cleanliness
  • 113 reviews 7.8/10 Food

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