Hotel Am Konzerthaus Vienna MGallery 4.5 stars

Customer review rating (ALL Rating) 4.7/5 1,395 reviews

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Description

Hotel extras

  • Enjoy your time in our newly renovated rooms.

  • We are sustainably certified by the EU Ecolabel and Austrian Ecolabel.

  • Discover fine dining in the 4-hood / 1-Michelin star restaurant Apron.

  • Free mineral water, wifi, coffee and tea in the rooms.

  • Concierge and porter service as well as on-site underground parking

Our accommodation(s)

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Hotel location

Hotel Am Konzerthaus Vienna MGallery

Am Heumarkt 35-37
1030 VIENNA
Austria

GPS:48.199693, 16.377311

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

APRON

With one Michelin star and four Gault Millau toques, APRON enchants with modern interpretations of Austrian cuisine. Chef Stefan Speiser is ranked among the 50 best chefs. Reservation is required.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  1,395 reviews

TripAdvisor Rating  4.5/5  162 reviews

Certificate of excellence 2023

Customer review rating 2.5/5

Sanjeev Business - Confirmed reviews ALL

Had water issues for the last 3-4 days. did report the same to front office/reception but no action from them.

Very poorly managed : no water in the morning ! Avoid by all means, especially if travelling for business.

TripAdvisor rating 2.0/5

Déborah B TripAdvisor review

Hotel very poorly managed : no water in the morning in upper floor rooms. Several of us had no water to shower in the morning, which is unacceptable for a hotel of this standing and price. Worst part ? Personnel know about it and tell you that upper floors tend not to get water in the morning on busy days but they do nothing about it and continue to rent the rooms anyway. I have never seen anything like this before. Add to this that checking in took forever (though it was 11pm) and that no apology or gesture was made to me by eception upon check out following what happened, I recomment to avoid this hotel. I was travelling for business and this clearly ruined the beginning of my day and got me late to my meeting.

Very good experience

Customer review rating 4.5/5

Stuart D. Couples - Confirmed reviews ALL

Lovely hotel. Excellent location. Very friendly and helpful staff. Lovely room.

Dear Stuart D., We very much appreciate your comments regarding your stay at the Hotel Am Konzerthaus Vienna - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Mgallery Hotel am Konzerthaus Team

Excellent Hotel In A Great Location

Customer review rating 5.0/5

Barry Couples - Confirmed reviews ALL

Within easy walking distance of many of the city's museums and galleries the hotel has excellent facilities and a very friendly courteous staff. The only slight reservation is that the hotel restaurant only offers 5 or 7 course tasting menus....not something to be embarked on over multiple evenings! :-)

Dear Mr. K. , Thank you for your kind feedback! We're pleased to hear that you enjoyed our convenient location and excellent facilities. We appreciate your feedback regarding our restaurant and will take it into consideration for future improvements. We hope to have the pleasure of welcoming you back in the future. Warm regards, Amir - Hotel am Konzerthaus

Good location and nice room, but restaurant service disappointing.

Customer review rating 3.5/5

Ian Business - Confirmed reviews ALL

I had a lovely stay apart from on the first night. I was told the restaurant last orders were 0930, but when I arrived at 0901 I was told I was too late to order. As this was due to information I was given by reception, I would have expected some flexibility. My only option was room service, which was very limited on a Monday evening.

Dear Ian B., We very much appreciate your comments regarding your stay at the Hotel Am Konzerthaus Vienna - MGallery. It is always a pleasure to receive such feedback for our services. It is a gateway for our staff to improve and maintain our standard. Thank you again for sharing your experience, and we hope your next visit will be more memorable than the last one- Sincerely, The Mgallery Hotel am Konzerthaus Team

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Other web-users rate our hotel

  • 981 reviews 9.4/10 Location
  • 1,130 reviews 8.1/10 Room
  • 1,140 reviews 9.2/10 Service
  • 18 reviews 8.5/10 WiFi
  • 785 reviews 9.1/10 Breakfast
  • 393 reviews 8/10 Cleanliness
  • 362 reviews 9.2/10 Vibe
  • 218 reviews 8.1/10 Food

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