Ibis Wien Hauptbahnhof 3 stars

Customer review rating (ALL Rating) 4.6/5 1,803 reviews

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Ibis Wien Hauptbahnhof - Image 1
Ibis Wien Hauptbahnhof - Image 2
Ibis Wien Hauptbahnhof - Image 3
Ibis Wien Hauptbahnhof - Image 4
Canettistrasse 8, Garage Karl Popper Str 4, 1100 VIENNA, Austria

Description

Hotel extras

  • 200 m from the main train station with a direct link to the airport

  • 311 air-conditioned non-smoking rooms, including 39 twin rooms

  • Austrian Ecolabel and ECO Label

Our accommodation(s)

Hotel location

Ibis Wien Hauptbahnhof

Canettistrasse 8, Garage Karl Popper Str 4
1100 VIENNA
Austria

GPS:48.185211, 16.379242

Telephone
Fax +43 1 90926624200

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

IBIS KITCHEN BAR

Enjoy drinks, snacks and hot drinks around the clock at our hotel bar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,803 reviews

TripAdvisor Rating  4.5/5  985 reviews

Certificate of excellence 2024

Well located

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Convenient

Bed was super uncomfortable

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

Location was good, rooms was clean but bed and pillows was super uncomfortable also there was no minibar

Thank you for your feedback. We are glad to hear that you found the location convenient and the room clean. However, we are sorry to hear that the bed and pillows were uncomfortable for you. We understand how important a good night's sleep is and will take your comments into consideration for future improvements. Please note that the minibar is not part of our services as a 3-star hotel. We hope to welcome you again soon. Best regards, Christoph Reservation - ibis Wien Hauptbahnhof

Good location and not so good service

Customer review rating 2.5/5

Larissa Families - Confirmed reviews ALL

There was no soap at all to wash hands although the hotel price is not small in comparison with other ibis hotels.

Thank you for sharing your feedback. We’re glad you appreciated our convenient location. However, we’re sorry to hear that your experience with the amenities and breakfast did not meet your expectations. We apologize for the lack of soap in your room, which should have been provided, and will ensure this is addressed with our housekeeping team. Regarding breakfast, we aim to offer a variety of options, and we appreciate your suggestion to include porridge in the future. We hope to welcome you again soon. Best regards Christoph Reservation - ibis Wien Hauptbahnhof

well located

Customer review rating 4.5/5

Titin S. Couples - Confirmed reviews ALL

Very friendly staff and delicious breakfast

Thank you for your wonderful review! We're delighted to hear that you found our location convenient and enjoyed the friendliness of our staff. It's also great to know that you had a delicious breakfast experience with us. We always strive to provide a welcoming atmosphere and quality service for our guests, and it's great to see that reflected in your stay. We hope to welcome you again soon! Best regards, Christoph Reservation - ibis Wien Hauptbahnhof

Impressive hotel - Very attractive location & competitive rates - Very well-connected - New, fresh, modern & stylish

TripAdvisor rating 4.0/5

A_Traveller122 TripAdvisor review

Stayed at the Ibis Wien Hauptbahnhof for a couple of nights in November and had a really good time. The Ibis Wien Hauptbahnhof hotel is extremely well connected and conveniently located only about 200 metres from the exit door of the Wien Hauptbahnhof (Vienna Central Train Station) and the main hotel entrance. This station is a major transport hub in Vienna where you have multiple both U-Bahn (Metro) and S-Bahn (Commuter Train) as well as Intercity and also a couple of International trains is going through the train station. Also right in front of the train station, on the opposite side, is the Vienna International Bus Terminal. And the whole train station is intertwined with the huge shopping mall BahnhofCity Wien Hauptbahnhof with 80+ shops, everything from clothing stores to electricity stores, a huge food court, bakeries, cafés, and two different "SPAR" supermarkets, one small SPAR Express on street level, an in the cellar level is a super huge SPAR supermarket which is really convenient with a very large assortment of goods. But beware the very limited opening hours, this applies to most supermarkets In Austria in general, as they both open quite late and close quite early. The hotel is located in a seemingly brand new building or very recently refurbished in a huge building of a total ca. 20 floors, in the increasingly popular style to build in two different hotels in the same building. The first 9 floors are the ordinary red Ibis Wien Hauptbahnhof Hotel and on all of the remaining upper floors above is the Novotel Wien Hauptbahnhof Hotel. They're both separated and have their own separate lobby, reception desks and breakfast rooms, bars and restaurants. I was assigned a room on the highest floor available, far away from the elevators, just as I like it and that I have put into my Accor ALL profile, so it's nice to see that the receptionists takes the time and put in the effort to accommodate each guests individual preferences. The hotel room was a standard two bed room with a partial obstructed view to the back of the hotel up and were up and above the train station's tracks and a poorly lit up back street. Further more, the hotel room also felt very new and fresh, either newly built or recently refurbished. Not a single scratch on any of the surfaces, nothing broken and the cleaning was also impeccable clean, both in the room and the bathroom. It was the standard classic signature red Ibis interiors, furnitures and decorations, of which one has become so accustomed to after all the other stays in different Ibis hotels lately and it felt just like you had come home and it was very relaxing and comfortable knowing how everything works and where everything's located, as the majority of these Ibis red hotel rooms more times than not have the exact same interior. There was a huge working desk with working chair, just in plastic without any cushion, unfortunately no stationary in the room. No kettle with coffee or tea sachets or mini-fridge either. On the wall in front of the beds, that for some reason intentionally had been put together just like a double bed and not two separate beds as usual. On the floor in the room a comfortable and fresh and new wall-to-wall-carpet in dark brown.Cool print design panels above the beds resembling some kind of ropes and reminisce about sail boats. On the classic Ibis wall panel on the wall in from of the beds there was a huge "Phillips"-brand flat screen TV that offered a large selection of domestic and international TV-channels, including exclusive CANAL+ movie- and sport TV-channels. Unfortunately no connectivity with the TV for casting from/via your own devices such as with Chromeast, Miracast, AirPlay, etc. WiFi with very high speed, strong and consistent signal throughout the whole stay. The bathroom was as previously mentioned also impeccable clean and unusually spacious in comparison to other Ibis red hotels. It featured a huge mirror with built in lightning all around it, and in combination with the other strong lamps in the bathroom it's very convenient and good for maintaining your personal hygiene just as well as it must offer really good light for doing your make-up, I'd assume, if were you a lady. Big and spacious shower. Toiletries consisted of the Ibis signature "Rock Your Body!" wall-mounted bottles with 3-1 soap, body wash and shampoo. In conclusion, the Ibis Wien Hauptbahnhof is a hotel is a very good and solid choice, the close proximity to the heavily trafficked train and bus stations is no issue, as the walls just as the windows are thick and there is absolutely no sound pollution from either the outside nor from the inside from people running around and screaming in the corridors, etc. Would definitely stay again and would definitely recommend. Very attractive location, very attractive rates, very well connected, new, modern and stylish,

Thank you so much for your wonderful and detailed review! We are delighted that you had a great experience at ibis Wien Hauptbahnhof and that the hotel's location, amenities, and overall ambiance met your expectations. It's fantastic to hear that our proximity to the main train station made your stay so convenient, especially with the excellent transport connections for exploring the city. We’re also pleased that you found the hotel’s design modern and stylish, and we’re grateful that our team was able to accommodate your room preferences based on your Accor ALL profile. We always aim to provide personalized service and ensure that each guest feels at home during their stay. We’re glad you found the room comfortable, fresh, and well-maintained, with attention to detail in the décor and cleanliness. It’s great to know that the room amenities, including the desk, TV, and Wi-Fi, helped enhance your stay. We understand the importance of having a peaceful environment, and we’re pleased to hear that the soundproofing ensured a quiet and restful stay despite the hotel's central location. Thank you also for mentioning the spacious and clean bathroom, as well as the toiletries we provide. We strive to offer convenience and comfort in every detail, and your feedback confirms that our efforts are paying off. We truly appreciate your thoughtful comments about our location, pricing, and facilities, and we’re grateful that you plan to return and recommend our hotel. It’s always rewarding to hear that guests have had a memorable stay, and we look forward to welcoming you back on your next visit to Vienna. Best regards, Christoph Reservation - ibis Wien Hauptbahnhof

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Other web-users rate our hotel

  • 2,707 reviews 9.7/10 Location
  • 2,373 reviews 6.6/10 Room
  • 1,863 reviews 9/10 Service
  • 60 reviews 8.2/10 WiFi
  • 1,330 reviews 9.8/10 Breakfast
  • 942 reviews 8.3/10 Cleanliness
  • 218 reviews 9.5/10 Food
  • 6 reviews 0.8/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.