ibis Wien Hauptbahnhof 3 stars

Customer review rating (ALL Rating) 4.7/5 3,825 reviews

Best price
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ibis Wien Hauptbahnhof - Image 1
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Canettistrasse 8, Garage Karl Popper Str 4, 1100 VIENNA, Austria

Description

Hotel extras

  • 200 m to the train station with links to the airport and 10 minutes by U1 to the city center

  • Bike rental

  • Surfing around the clock

  • Soundproofed, non-smoking rooms

  • Austrian ecolabel, ECO Label, and Green Key certified

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Room with 2 single beds equipped with the new bedding

Photo out of - Room with 2 single beds equipped with the new bedding

Designed for well-being and innovative sleeping comfort with ibis Sweet Bed. Relax in 19 sq. m. of air-conditioned, soundproofed room with two single beds, desk, free high-speed wi-fi and flatscreen TV.

Max. number of persons
2
Area
From 19 m² / 204 sq ft

Bedding

Single bed(s) x2

Bathroom

Bathroom Facilities

  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Optical fiber
  • RJ 11 Outlet

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • 2 pers. max
  • 19 m² / 204 sq ft
  • Bedding 2 x Single bed(s)
See availabilities

Hotel location

ibis Wien Hauptbahnhof

Canettistrasse 8, Garage Karl Popper Str 4
1100 VIENNA
Austria

GPS:48.185211, 16.379242

Telephone
Fax +43 1 90926624200
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park
  • 311 rooms
  • 8 rooms for people with reduced mobility
  • 16 connecting rooms
  • 311 non-smoking rooms
  • 9 floors

Languages spoken at the hotel

  • Arabic
  • German
  • English
  • Spanish
  • Portuguese
  • Russian

Reduced mobility Facilities

100% Non Smoking Property

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line
  • High Speed WiFi Additional charge

Air conditioning

Desk equipment available

  • Shoe shine machine
  • Plugs and converters available on desks

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed

Catering

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine

Family

Services for children

  • Children''s TV Channels

Sports and leisure

Bike rack facilities

  • Nearby

Bike rack facilities

  • On site
  • Near the property
  • Indoor parking
  • Public
  • Parking opened 24/7
  • Max Limited Height: 2 m / 2 ft

  • Parking pricing: 29.90 € 29.9 EUR Per day

Security

  • Well-lit parking
  • Extinguisher
  • Sprinkler
  • CO detection in car park
  • Parking equipped with lights
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

Breakfast

Photo out of - Breakfast

Start the day with our energy-boosting breakfast: delicious scrambled eggs, crispy bacon, fresh fruit, and breakfast classics, with our Asian Corner and the self-serve waffle station for sweet, freshly baked delights as highlights.

Buffet

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Services

  • Hot Breakfast
  • Cold breakfast

Restaurant

  • Breakfast restaurant

Start the day with our energy-boosting breakfast: delicious scrambled eggs, crispy bacon, fresh fruit, and breakfast classics, with our Asian Corner and the self-serve waffle station for sweet, freshly baked delights as highlights.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  3,825 reviews

Customer review rating 5.0/5

Peter P. Business - Confirmed reviews ALL

Thank you for your kind words regarding our front desk service and your overall experience. We are delighted that you enjoyed your stay and found our location suitable for your city trip. We look forward to welcoming you back in the future. Best regards, Marlene - Reservation Department ibis Wien Hauptbahnhof

Customer review rating 4.5/5

Kay L. Families - Confirmed reviews ALL

Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay and found our location convenient for exploring Vienna. Your kind words about our staff are truly appreciated. Best regards, Marlene - Reservation Department ibis Wien Hauptbahnhof

Customer review rating 1.0/5

Latin E. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Steven P. Friends - Confirmed reviews ALL

Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay and appreciated our friendly staff, convenient location, and cleanliness. Your kind words motivate us to continue providing excellent service. Best regards, Marlene - Reservation Department ibis Wien Hauptbahnhof

Customer review rating 4.5/5

Kevin Y. L. S. Families - Confirmed reviews ALL

Thank you for your positive feedback regarding our location. We are delighted to hear that you found our hotel strategically placed near the train station and local attractions. We hope to welcome you back soon. Best regards, Marlene - Reservation Department ibis Wien Hauptbahnhof

Thank you for your kind words regarding our location and breakfast offerings. We are pleased to know that you enjoyed the convenience of our proximity to public transport and the freshness of our breakfast selection. Your feedback is greatly appreciated. Best regards, Marlene - Reservation Department ibis Wien Hauptbahnhof

Customer review rating 5.0/5

Hilary S. D. Business - Confirmed reviews ALL

All good

Thank you for your positive feedback. We are delighted to hear that your stay was very satisfying and that everything met your expectations. Best regards, Marlene - Reservation Department ibis Wien Hauptbahnhof

Customer review rating 5.0/5

Peter P. Business - Confirmed reviews ALL

Perfect for a city trip, top location đź‘Ś

Thank you for your kind words regarding our front desk service and your overall experience. We are delighted that you enjoyed your stay and found our location suitable for your city trip. We look forward to welcoming you back in the future. Best regards, Marlene - Reservation Department ibis Wien Hauptbahnhof

Customer review rating 4.5/5

Kay L. Families - Confirmed reviews ALL

Thanks to a delayed flight we arrived past midnight but luckily we had a great person checking us in. The hotel is perfectly placed next to the main station and provides an ideal base to explore Vienna.

Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay and found our location convenient for exploring Vienna. Your kind words about our staff are truly appreciated. Best regards, Marlene - Reservation Department ibis Wien Hauptbahnhof

Customer review rating 1.0/5

Latin E. Couples - Confirmed reviews ALL

On the third night, we returned to our room at around 9 p.m. and found that the air-conditioning switch was not working. We went to reception to ask for assistance, but the receptionist told us that a technician would only be available the following morning. As we were due to check out the next day, this meant we had to spend our final night without a functioning air conditioner. We were disappointed that no immediate assistance, temporary solution, or alternative arrangement was offered, especially since we had already packed and were preparing to check out. We understand that technical problems can happen, but the response and lack of urgency were disappointing. We hope the hotel can improve its maintenance support and provide better assistance to guests when issues arise during their stay.

Customer review rating 4.5/5

Steven P. Friends - Confirmed reviews ALL

Very friendly and helpful staff. Close to the railway station. Restaurants and supermarkets near by. Free tea or hot water. Brilliant shower. Very clean room and comfortable bed.

Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay and appreciated our friendly staff, convenient location, and cleanliness. Your kind words motivate us to continue providing excellent service. Best regards, Marlene - Reservation Department ibis Wien Hauptbahnhof

Customer review rating 4.5/5

Kevin Y. L. S. Families - Confirmed reviews ALL

A strategic placed hotel nearby to eateries and Belvedere museum.

Thank you for your positive feedback regarding our location. We are delighted to hear that you found our hotel strategically placed near the train station and local attractions. We hope to welcome you back soon. Best regards, Marlene - Reservation Department ibis Wien Hauptbahnhof

Customer review rating 5.0/5

Miklos G. Solo - Confirmed reviews ALL

I've arrived after midnight, and the gentleman at the reception was very friendly and helpful. I really enjoyed the modern building, clean room&lobby, and also the new 24/7 mini-store concept. It was great to access some snacks and beverages after a long trip.

Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay, particularly the friendliness of our staff and the convenience of our 24/7 mini-store. Your kind words motivate us to continue providing excellent service. Best regards, Marlene - Reservation Department ibis Wien Hauptbahnhof

Customer review rating 3.5/5

Gopal S. Couples - Confirmed reviews ALL

Me and my wife were on Vienna trip. The location just at the Haptbahnhouf was icing in the cake. Rooms were clean.

Thank you for your feedback. We appreciate your positive comments regarding our location and cleanliness. However, we regret that your experience did not fully meet your expectations. Please feel free to reach out to our reception team during your stay for any assistance you may require. Best regards, Marlene - Reservation Department ibis Wien Hauptbahnhof

Customer review rating 4.0/5

Gita B. Couples - Confirmed reviews ALL

We needed a convenient hotel for a 1 night stay that was close to the central station and close to the airport. Tgis hotel was perfect, check in was super quick as I’d checked in online before areival and checkout was super fast.

Thank you for your wonderful feedback regarding your recent stay. We are delighted to hear that our convenient location and efficient check-in and check-out processes met your needs during your visit. Best regards, Marlene - Reservation Department ibis Wien Hauptbahnhof

Customer review rating 4.0/5

Judith J. Friends - Confirmed reviews ALL

It was fine , comfortable

Thank you for your positive feedback regarding your stay. We are delighted to hear that our staff made your experience comfortable and accommodating. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Marlene - Reservation Department ibis Wien Hauptbahnhof

Customer review rating 3.0/5

Sharon T. Friends - Confirmed reviews ALL

Room cleaning can be improved, our glasses in the toilet wasn't washed. I'm not sure if it is until we check out. Overall cleanliness is good.

Thank you for your feedback regarding your recent stay. I appreciate your comments about our location and the reception team. I have noted your concerns regarding room cleaning, and I will ensure this is addressed internally. Please do not hesitate to reach out to our reception team during your stay for any assistance. Best regards, Marlene - Reservation Department ibis Wien Hauptbahnhof

Customer review rating 4.5/5

Aboubakr R. Business - Confirmed reviews ALL

The hotel has a warm, welcoming atmosphere. It is minimalistic in design and opoeration, without compromising quality and efficiency. I strongly recommend it.

Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you appreciated our location, staff, and the welcoming atmosphere of our hotel. Your recommendation is greatly valued, and we look forward to welcoming you back in the future. Best regards, Marlene - Reservation Department ibis Wien Hauptbahnhof

Customer review rating 4.0/5

Lizz S. Families - Confirmed reviews ALL

Terrific location across from the main train station. Easy walk to many attractions. Clean and comfortable room. Front desk staff could have been more friendly and welcoming.

Thank you very much for your review! We are delighted that you found our location opposite Wien Hauptbahnhof fantastic, with many sights within walking distance, and that you enjoyed a clean and comfortable room. We are sorry that you did not find our reception team as friendly and attentive as you had hoped. Every day at a hotel is different, and our reception can have a particularly busy day. Even so, we always want every guest to feel welcome, so we have shared your feedback with the team. Thank you for your understanding. We would be happy to welcome you again and offer you an even better experience. Best regards, Verena - Reservation Department ibis Wien Hauptbahnhof

Customer review rating 5.0/5

Kathryn L. Couples - Confirmed reviews ALL

Ibis was perfect for our trip. Close to the main station, but it didn’t feel like you were so close. Hotel rooms were comfortable and well appointed. Staff was helpful.

Thank you for your kind words regarding your recent stay at ibis Wien Hauptbahnhof. We are pleased to hear that you found our location convenient, the rooms comfortable, and our staff helpful. Your feedback is greatly appreciated. Best regards, Marlene - Reservation Department ibis Wien Hauptbahnhof

Customer review rating 4.5/5

Shikha R. Families - Confirmed reviews ALL

- Polite staff -Proximity to Hbf and Trams -Good breakfast spread -Multiple food options within walking distance -High cleanliness

Thank you for your positive feedback regarding your stay with us. We are delighted to hear that you enjoyed the comfort of our hotel, the politeness of our staff, and the breakfast offerings. We look forward to welcoming you and your family back in the future. Best regards, Marlene - Reservation Department ibis Wien Hauptbahnhof

Customer review rating 4.5/5

Surachart H. Friends - Confirmed reviews ALL

The check in and check out was quick and easy. I enjoy my stay there for 2 nights. It is well located and the staff were lovely. However, it’d be nice to have a small fridge in the room. 🙂

Thank you for your positive feedback regarding your stay. We are glad to hear that you enjoyed your time with us and appreciated the quick check-in and check-out process. Please note that our rooms are not equipped with a fridge, but free hot water and tea are always available in the lobby area. Best regards, Marlene - Reservation Department ibis Wien Hauptbahnhof

Customer review rating 4.0/5

Yoshiko K. Solo - Confirmed reviews ALL

Great location. Room is basic but spacious enough and clean. I wish a kettle and cups were in the room rather than at the reception. One thing I wasn't happy is that when I checked in on Sat 24th October, the receptionist didn't inform me of the changes of time (end of the summer time; one hour difference from Sun 25th Oct). Not all international tourists were aware of that. When I woke up on 25 Oct,I was confused as my watch and mobile phone had a different time.

Thank you for your positive feedback regarding your recent stay at our hotel. We are pleased to hear that you appreciated our location and found your room to be spacious and clean. We understand your wish for a kettle and cups in the room. At ibis, we provide complimentary hot water and tea in our lobby area for our guests’ convenience. Additionally, we apologize for any confusion caused by the time change during your stay. While we strive to keep our guests informed, we appreciate your suggestion and will certainly consider how to enhance communication in the future. Best regards, Marlene - Reservation Department ibis Wien Hauptbahnhof

Customer review rating 4.0/5

Lulu L. Families - Confirmed reviews ALL

A lot of choice at breakfast (although beans were missing), friendly staff and eco friendly approach

Thank you for your positive feedback regarding your stay with us. We are delighted to hear that you enjoyed our location, the friendly service, and the breakfast selection. We appreciate your input about the beans and will take it into consideration for future offerings. Best regards, Marlene - Reservation Department ibis Wien Hauptbahnhof

Customer review rating 4.5/5

Theresia W. Solo - Confirmed reviews ALL

Nettes Personal

Vielen Dank für Ihre positive Rückmeldung. Es freut uns zu hören, dass Sie die Lage unseres Hotels sowie den Service unseres Teams geschätzt haben. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Marlene - Reservierungsabteilung ibis Wien Hauptbahnhof

Other web-users rate our hotel

  • 3,657 reviews 9.7/10 Location
  • 3,184 reviews 6.7/10 Room
  • 2,623 reviews 9/10 Service
  • 59 reviews 8.9/10 WiFi
  • 1,744 reviews 9.3/10 Breakfast
  • 1,381 reviews 8.2/10 Cleanliness
  • 837 reviews 8.6/10 Value
  • 383 reviews 7.8/10 Food

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