Ibis Wien Hauptbahnhof

Ibis Wien Hauptbahnhof 3 stars

Customer review rating (ALL Rating) 4.7/5 226 reviews

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Hotel extras

  • ALLSAFE certified hotel - for a safe stay

  • 200 m from the main train station with a direct link to the airport

  • Fresh panini 24/7 at the hotel bar

  • 311 air-conditioned non-smoking rooms, including 39 twin rooms

  • Austrian Ecolabel and ECO Label

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Ibis Wien Hauptbahnhof

Canettistrasse 8, Garage Karl Popper Str 4
1100 VIENNA
Austria

GPS:48.185211, 16.379242

Telephone +43 1 90926620

Fax +43 1 90926624200

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
Near the property
  • Car park

IBIS KITCHEN BAR

Enjoy drinks, snacks and hot drinks around the clock at our hotel bar.

Our accommodation(s)

Sleep like a baby at the ibis Wien Hauptbahnhof. All 311 rooms are air-conditioned and soundproofed, with ibis Sweet Bed comfort. Free wi-fi for unlimited surfing 24/7.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  226 reviews

TripAdvisor Rating  4.5/5  910 reviews

Decent hotel - very good value for money

TripAdvisor rating 3.0/5

DenitsaSofia Business - TripAdvisor review

Decent hotel with good location next to the public transport hub - 3 metro stops to Stephanplatz and 10 minute’s walking to Belvedere. Spacious rooms with comfortable beds and pillows. Very nice lobby. Good breakfast. There are queues at checkout and it may take more than 30 minutes.

Thank you very much for taking the time to review your stay and for the positive feedback. We are very happy that you were satisfied with our hotel and our service and that you could enjoy your time in Vienna. Please excuse the inconveniences regarding the waiting hour at checkout. We will readjust here! It would be our pleasure to welcome you again if you are going to Vienna for another time. Kind regards Nathalie Manager Social Media & Guest Reputation

Great location, friendly staff, enjoyable breakfast

TripAdvisor rating 5.0/5

Saaara Solo travel - TripAdvisor review

The friendliness of staff makes a huge difference in a stay. I actually booked this hotel twice as a result within a three week period for a return trip. It was a short stay on both occasions but having compared to other hotels the experience was nice to come back to. Rooms were clean and modern, with USB sockets all over, good strong shower, and comfy beds. The views were nice too. Breakfast had a wide range and the staff here too were very attentive. The location is right near the main city train station and walking distance to a number of sights. There are a number of eating options and small supermarkets in the station and surrounding area. I found it a very comfortable stay. Super easy check-in and check-out.

Thank you for staying with us at the ibis Wien Hauptbahnhof and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of the team, I would like to thank you for the stellar review. We hope to see you again and that our services will ensure another rewarding and enjoyable visit with us. Kind regards Nathalie Manager Social Media & Guest Reputation

Hotel for Convenience and Comfort

TripAdvisor rating 5.0/5

sanandal1 TripAdvisor review

Superb Hotel in terms of overall convenience and comfort..Stayed there with my family (Wife and 2 teenage daughters).Just a minute away from the main train station making it so convenient for commute to other far off locations..Tram is also just a minute or two away to go to all the main tourist attractions. Front Staff was very courteous and helpful. Rooms are fairly decent in size, and very well maintained. Bathrooms are slightly smaller. Breakfast spread was pretty good..For a quick lunch or dinner, we could just walk to the station opposite where there are more than 15 different cuisine options. Overall, we had a fantastic experience with only positive comments to report.;;

It was our pleasure to welcome you and your family at the ibis Wien Hauptbahnhof. Thank you very much for that fantastic review! We are very happy that you were satisfied with our hotel and our service and that you could enjoy your stay. The whole team and I hope that you will visit us again if you are going to Vienna for another time and that your next stay will be as pleasant as the previous one. Kind regards Nathalie Manager Social Media & Guest Reputation

Great location

Customer review rating 4.5/5

Ani Business - Confirmed reviews ALL

The nearness to eating places, the train station and bus stops was an added bonus.

Dear Charlotte, Thank you very much for the positive feedback about your stay at the ibis Wien Hauptbahnhof. We are very happy that you were satisfied with our hotel and our service and hope that you will visit us soon again. Kind regards Nathalie Manager Social Media & Guest Reputation

Above and Beyond Excellent Customer Service

TripAdvisor rating 5.0/5

Businessfirst123 TripAdvisor review

Jacob and his team were exceptional with regard to customer service. He, in particular, and his team in general, at every opportunity were patient, understanding and very focused on customer service. I travel frequently for business reasons and without doubt this experience is up there with the very best. I highly recommend this hotel and its staff to all travellers who value the very best in customer service.

Thank you for staying with us at the ibis Wien Hauptbahnhof and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of the whole team, I would like to thank you for the stellar review. We hope to see you again and that our services will ensure another rewarding and enjoyable visit with us. Kind regards Nathalie Manager Social Media & Guest Reputation

In partnership with TripAdvisor

Other web-users rate our hotel

  • 948 reviews 9.9/10 Location
  • 643 reviews 9.3/10 Room
  • 676 reviews 9.3/10 Service
  • 25 reviews 9/10 WiFi
  • 570 reviews 9.9/10 Breakfast
  • 325 reviews 9/10 Cleanliness
  • 283 reviews 9.4/10 Comfort
  • 148 reviews 9.8/10 Vibe

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