ibis Wien Hauptbahnhof 3 stars

Customer review rating (ALL Rating) 4.7/5 3,033 reviews

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ibis Wien Hauptbahnhof - Image 1
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Canettistrasse 8, Garage Karl Popper Str 4, 1100 VIENNA, Austria

Description

Hotel extras

  • 200 m to the train station with links to the airport and 10 minutes by U1 to the city center

  • Bike rental

  • Surfing around the clock

  • Soundproofed, non-smoking rooms

  • Austrian ecolabel, ECO Label, and Green Key certified

Our accommodation(s)

Hotel location

ibis Wien Hauptbahnhof

Canettistrasse 8, Garage Karl Popper Str 4
1100 VIENNA
Austria

GPS:48.185211, 16.379242

Telephone
Fax +43 1 90926624200

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Start the day with our energy-boosting breakfast: delicious scrambled eggs, crispy bacon, fresh fruit, and breakfast classics, with our Asian Corner and the self-serve waffle station for sweet, freshly baked delights as highlights.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  3,033 reviews

Customer review rating 4.0/5

Stephanie L. Solo - Confirmed reviews ALL

Nice location, easy check in and out, only the bed was rock hard room 226.

Customer review rating 5.0/5

Bruce G. Couples - Confirmed reviews ALL

Quirky rooms which are an exercise in efficiency in design and comfort , representing good value for money .

Many thanks for sharing your experience with us. We are delighted to hear that you enjoyed our excellent location, the friendly service from our team and the great value our hotel offers. It is wonderful to know that you appreciated the efficient and comfortable room design and that your stay was a happy and well priced experience. We also truly appreciate your positive remarks about the simplicity of the room and your sustainable preferences. Feedback like yours helps us understand what guests value most and motivates us to continue improving while keeping the experience clean, comfortable and practical. Thank you as well for your kind words about the whole team and about the booking experience. We are very glad that you had such a pleasant and seamless stay with us. We would be very happy to welcome you again on your next visit to Vienna. Best regards, Mohammad – Front Office ibis Wien Hauptbahnhof

Customer review rating 4.5/5

Claude N. Solo - Confirmed reviews ALL

Excellent situation for travelers ! clean, comfortable and friendly staff

Many thanks for sharing your experience with us. We are very pleased to hear that you enjoyed our excellent location, the comfort and cleanliness of our rooms and the friendly service from our team. It is wonderful to know that our hotel was a great choice for your travels. We truly appreciate your excellent ratings and your recommendation. Feedback like yours motivates us to continue offering a pleasant and reliable guest experience. We would be delighted to welcome you again on your next visit to Vienna. Best regards, Mohammad – Front Office ibis Wien Hauptbahnhof

Customer review rating 4.5/5

Claude N. Solo - Confirmed reviews ALL

Perfect location, comfortable stay, friendly staff

Many thanks for sharing your experience with us. We are very pleased to hear that you enjoyed our perfect location, the comfort of your stay and the friendliness of our staff. Positive comments like yours mean a lot to us and motivate our team. We truly appreciate your excellent ratings in all areas and are glad that your stay met your expectations. It is wonderful to know that you would be happy to recommend our hotel. We would be delighted to welcome you again on your next visit to Vienna. Best regards, Mohammad – Front Office ibis Wien Hauptbahnhof

Customer review rating 3.0/5

Shubha S. A. Solo - Confirmed reviews ALL

Please improve the bed, duvet and pillows quality. The fillings are so poor and bad sulynthetic which gives rough experience of sleep. Please also use cotton bed sheets, cotton pillow covers and cotton duvet covers. As these are long lasting investments, I hope you consider this review and act on it.

Many thanks for sharing your detailed feedback regarding your recent stay with us at ibis Wien Hauptbahnhof. We truly appreciate you taking the time to let us know about your experience. We are very sorry to hear that the comfort of the bed, pillows and duvet did not meet your expectations. We fully understand how important a good night's sleep is, especially when travelling, and we regret that we were not able to provide the level of comfort you were hoping for. Your comments regarding the quality of the fillings and your preference for cotton materials are extremely valuable. Please rest assured that we have already shared your feedback with our management and housekeeping teams for review. Improvements to bedding are indeed long-term investments, and your suggestions will be taken into consideration during future product updates. At the same time, we are pleased to see that you were satisfied with the cleanliness of the room, the check-in and check-out experience, as well as our team’s service. Your positive remarks in these areas are truly appreciated. Thank you again for helping us improve. We hope to have the opportunity to welcome you back in the future and offer you a more comfortable and pleasant stay. Best regards, Mohammad – Front Office ibis Wien Hauptbahnhof

Other web-users rate our hotel

  • 3,582 reviews 9.7/10 Location
  • 3,084 reviews 6.7/10 Room
  • 2,508 reviews 9.1/10 Service
  • 60 reviews 8.6/10 WiFi
  • 1,689 reviews 9.5/10 Breakfast
  • 1,287 reviews 8.6/10 Cleanliness
  • 688 reviews 8.3/10 Value
  • 317 reviews 8.4/10 Food

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