ibis Wien Hauptbahnhof 3 stars

Customer review rating (ALL Rating) 4.6/5 3,020 reviews

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Canettistrasse 8, Garage Karl Popper Str 4, 1100 VIENNA, Austria

Description

Hotel extras

  • 200 m to the train station with links to the airport and 10 minutes by U1 to the city center

  • Bike rental

  • Surfing around the clock

  • Soundproofed, non-smoking rooms

  • Austrian ecolabel, ECO Label, and Green Key certified

Our accommodation(s)

Hotel location

ibis Wien Hauptbahnhof

Canettistrasse 8, Garage Karl Popper Str 4
1100 VIENNA
Austria

GPS:48.185211, 16.379242

Telephone
Fax +43 1 90926624200

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Build up your strength with homemade waffles, fresh fruit, sausages, and cheeses at our breakfast buffet. Enjoy fresh juices, sausages and egg dishes. Our buffet offers everything you could possibly want. The best way to start a perfect day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  3,020 reviews

TripAdvisor Rating  4.3/5  1,017 reviews

Certificate of excellence 2025

Customer review rating 3.0/5

Shubha S. A. Solo - Confirmed reviews ALL

Please improve the bed, duvet and pillows quality. The fillings are so poor and bad sulynthetic which gives rough experience of sleep. Please also use cotton bed sheets, cotton pillow covers and cotton duvet covers. As these are long lasting investments, I hope you consider this review and act on it.

Customer review rating 5.0/5

Abdulsattar S. Couples - Confirmed reviews ALL

Stayed from 03–06 February. The room was reasonable and comfortable, with excellent daily housekeeping. The reception staff were friendly and helpful, making the stay pleasant. Adding simple amenities like a hot water kettle and a mini fridge would improve convenience for longer stays. Overall, good value for money.

Customer review rating 5.0/5

Ibrahim A. Business - Confirmed reviews ALL

Friendly staff, bravo!

Thank you very much for your wonderful feedback and perfect rating. We are delighted to hear that you enjoyed our convenient location next to the main train station, as well as the spacious, clean room and the good value for money. Your kind words about our friendly staff truly mean a lot to us. We will make sure to share your compliments with the team, especially with the colleague who was on duty around 9 pm on Thursday, 5 February. It is also great to know that you found both the lobby and your room clean and well kept. We appreciate you taking the time to highlight this. Thank you again for your review. We hope to welcome you back to ibis Wien Hauptbahnhof on your next visit to Vienna. Best regards Mohammad – Front Office ibis Wien Hauptbahnhof

Customer review rating 5.0/5

James L. Couples - Confirmed reviews ALL

Great location, very clean and comfortable, friendly staff, easy check-in and check-out, great shower, fast elevators, everything you could hope for in a hotel at a very reasonable price.

Thank you very much for your fantastic feedback. We are truly delighted to hear that you enjoyed our great location, the cleanliness and comfort of the room, as well as the friendliness of our team. It is wonderful to know that the check‑in and check‑out process was easy for you and that you appreciated the overall value for money. We are also glad that the online pre‑check‑in worked well. Your detailed comments and perfect ratings mean a lot to us. Knowing that we were able to provide everything you hoped for in a hotel is incredibly rewarding for our whole team. We sincerely hope to welcome you back to ibis Wien Hauptbahnhof on your next trip to Vienna. Best regards Mohammad – Front Office ibis Wien Hauptbahnhof

Customer review rating 3.0/5

Andreea-maria A. Business - Confirmed reviews ALL

I liked the location and how clean the hotel lobby and the room were. It was as well very quiet during the the night. On the other side, the bed was uncomfortable; the pillows were very hard which made it uncomfortable to sleep. As well there was bo iron available at night, which was a huge inconvenience considering I had to go to work the next day with an iron shirt. I would suggest having a couple of irons stored somewhere, and handle to the guests that might spontaneously need it.

Thank you very much for taking the time to share your detailed feedback. We are glad to hear that you appreciated our location, the cleanliness of both the lobby and room, and the quiet atmosphere during the night. It is also wonderful to know that our team and the check in and check out experience left a positive impression. Thank you for your kind words. At the same time, we are sorry to hear that the bed and pillows were not comfortable for you. Your comfort is important to us, and we truly appreciate your suggestion regarding softer pillows. We also understand your frustration regarding the iron. While our ironing rooms are available during the day, we do not currently have irons available at night. Your recommendation is very helpful, and we will review this internally. Thank you again for your valuable feedback. We hope to welcome you back to ibis Wien Hauptbahnhof and provide you with a more comfortable stay next time. Best regards Mohammad – Front Office ibis Wien Hauptbahnhof

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Other web-users rate our hotel

  • 3,539 reviews 9.8/10 Location
  • 3,052 reviews 6.7/10 Room
  • 2,481 reviews 9.1/10 Service
  • 62 reviews 8.6/10 WiFi
  • 1,680 reviews 9.5/10 Breakfast
  • 1,269 reviews 8.5/10 Cleanliness
  • 663 reviews 8.2/10 Value
  • 317 reviews 8.4/10 Food

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