Novotel Barcelona Cornella

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Novotel Barcelona Cornella 4 stars

Customer review rating (ALL Rating) 4.4/5 503 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Hotel certified ALLSAFE by SGS. Free medical teleassistance service.

  • 5 miles (8 km) from Barcelona-El Prat Airport

  • Quiet garden area next to pool & terrace with play park & recreation area

  • Binomio Restaurant, enjoy an ExtraorBinaria experience.

  • 15 minutes from Plaça Espanya by metro

Hotel location

Novotel Barcelona Cornella

Avinguda del Maresme 78, Ronda De Dalt exit 15, HB004163
08940 CORNELLA DE LLOBREGAT-BARCELONA
Spain

Telephone +34 934 74 70 00

Fax +34 934 74 26 29

Contact email

  • By plane

    EL PRAT At 8km / 4.97 miles

  • By plane

    GIRONA COSTA BRAVA At 96km / 59.66 miles

  • By boat

    BARCELONA PORT At 11km / 6.84 miles

  • By car

    RONDA DE DALT At 0.2km / 0.12 miles

  • By train

    BARCELONA At 8km / 4 miles

GPS:41.351787, 2.09047

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Binomio

Binomio isn't a restaurant, it's an experience. Our grilled cuisine, cocktails & surroundings give a perfect blend. Binomio is for all tastes, ages & conditions to enjoy with friends/family.

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Our guest reviews

Our guest reviews for
Novotel Barcelona Cornella

100% genuine reviews from our guests

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ALL Rating  4.4/5  503 reviews

TripAdvisor Rating  4.0/5  1,579 reviews

Quirky, fun and friendly, 10 mins from the airport and 20 from the port

Customer review rating 5.0/5

Adam K. Business - Confirmed reviews ALL

I had an awesome stay at your hotel! Made special by the staff, faculties and quirky vibe / entertainment!

Cool and special experience

Customer review rating 5.0/5

Michael Z. Families - Confirmed reviews ALL

I have been living in Novotel a lot of times, previous ones are quite cozy as well but quite commercial atmosphere. this one however is quite special, dynamic and vigorous atmosphere with a lot of cool facilities, makes you feel it is high quality hostel for younger generation :) There is no transitional old fashioned reception, all staff are working on the long dining table, which makes guest feel being welcome by friends Staff are quite friendly, breakfast although not too many options but quite fresh and tasty

Całość to the airport

Customer review rating 4.5/5

Jacek Business - Confirmed reviews ALL

Hotel was little different. I was surprised with no reception. Room was nice. Restaurant very nice and tasty. Unfortunatelly swimming pool was closed. Parking was good

Excellent stay

TripAdvisor rating 5.0/5

ab20222022 Business - TripAdvisor review

Perfect service, perfect restaurant, perfect room, absolutely nothing to complain. Located close to the airport. The first Accor hotol, which granted me an upgrade due to my status in the loyalty program.

Dear Sir or Madam, My name is Raquel, Thank you very much for your comments regarding your stay at Novotel Barcelona Cornella. It is always a pleasure to receive positive feedback. We are glad you were able to enjoy your upgrade, we like to keep our members as happy and comfortable as possible, We will pass on your nice remarks to our team. I am sure these comments will serve as an encouragement to our entire team as they continually strive to improve the quality of our services. We thank you once again for sharing your experience with us and hope that your next visit will be as pleasant as the previous one. Best regards. Team experience

Good food, crap service

Customer review rating 2.0/5

Amber Business - Confirmed reviews ALL

The reception greeting area is stupid, not well marked or clear. After a long journey you are exhausted and tired so trying to "find" a reception area is not fun. The staff/people that approach you could be anyone, there is no clear uniform, name badge or anything that clearly identifies hotel staff. The information in the room is incredibly limited....there is nothing. Travelling and arriving exhausted then having to remember the phone number for the reception, phone number for room service, times of the breakfast. There should be the food service menu actually IN the room so you don't have to walk to the lift to take a photo of food available. The restaurant staff are incredible slow, unhelpful and need service training...shoving menus at people without asking which language they'd like is rude and assumptive. Not once during my 10 day stay was I given the drinks menu (which is also not displayed anywhere). The only staff member who showed any service/hospitality behaviour was a young staff member called Mathias. During the first week of my stay there was a wedding on Saturday with very loud music until 3 AM, this main issue that I have with the loud music is that at no point before was I informed. If the hotel had put a note through the door explaining there would be a wedding, loud music until very late but that as a valued guest of the hotel I was encouraged to enjoy the festivities and would be given a free glass of wine (or other party cocktail). There was nothing, nothing at all. The only good thing about the hotel is the food, so you put up with the crap service, unfriendly staff and excruciatingly long waiting times. I will not be staying in this hotel again and I will not be recommending this site to my colleagues , friends or family. Also this email was addressed to my mother who was a guest on my booking, so yet again I have been ignored.

Dear Sonia, My name is Diana. Thank you for taking the time to tell us about your experience at the Novotel Barcelona Cornella. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. If you want you can send us an email, H3… and we'll try to help you and listen to you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Experience Team

Very nice restaurant and services. Rooms old to be reviewed

TripAdvisor rating 3.0/5

viaggia2re122 Business - TripAdvisor review

The room I got was very old, with moquette that clearly needed a renewal. The cleaning was not perfect, probably because the moquette that I believe was hard to clean deeply. Didn’t have the chance to see other rooms. Mattress and pillow were fine.

a really nice place

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Very well located, friendly staff, excellent breakfast with a big variety. Nice rooms, comfy beds.

Well located friendly staff

Customer review rating 4.5/5

Trubshaw Couples - Confirmed reviews ALL

Was easy to reach from motorway and parking was good under cover. Check in a little strange to find but otherwise fine. Food in restaurant fine apart from my fish was cold if tasty. Breakfast good. Room good although glass bathroom door on shared bedroom odd

Room not adaguated for a 4*

Customer review rating 2.5/5

Paolo Business - Confirmed reviews ALL

It is not possible to have a similar bathroom in a 4* hotel

Dear Paolo, My name is Diana. Thank you for taking the time to tell us about your experience at the Novotel Barcelona Cornella. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Experience Team

Really good service, fun place to stay

Customer review rating 4.5/5

Ellen W. Friends - Confirmed reviews ALL

From arriving to leaving I enjoyed this hotel. I arrived late from the airport the welcome from the staff was excellent. The check in is at a table but very professional and as such unusual. My room was very clean, comfortable and quiet. The hotel reception has a wonderful bar and amazing interior design. The food offered is good, not too expensive and served with a nice, friendly attitude. When I left the receptionist came to say goodbye and she hoped I was happy. Yes - I strongly recommend this Novotel. Well done.

Dear Ellen , My name is Diana. We are very happy that you enjoyed a lot your stay at the Novotel Barcelona Cornella. It is always a pleasure to receive positive feedback. I will share your comments with our team :) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Team.

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

all very well. You only have to improve the way of booking. It should be made clearer that there are 3 Novotels in Barcelona. Last time I booked in the wrong Novotel and never got my money back for the double booking.

Dear Steven, My name is Diana. Thank you for your comment and for choosing our hotel. We are very happy that you enjoyed your stay and we hope to have you again as a guest at our hotel Novotel Barcelona Cornella. It is always a pleasure to receive positive feedback. I will share your comments with our team and with Raquel :) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Team Experience.

Nice facelift of the hotel

Customer review rating 4.0/5

Jason R. Business - Confirmed reviews ALL

Stayed 5 nights for Mobile World Congress

Dear Jason Francis , I'm Diana. We very appreciate your comments regarding your stay at the Novotel Barcelona Cornella. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GUEST EXPERIENCE TEAM.

Nice people and close to the airport

Customer review rating 4.5/5

F H. Business - Confirmed reviews ALL

Short visit when arrived late in the city. Very friendly staff and thanks for the upgrade l.

Dear FLORIAN H., My name is Diana. We very appreciate your comments regarding your stay at the Novotel Barcelona Cornella. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GUEST EXPERIENCE TEAM.

good

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

As always the staff and hotel are very good. I am always disappointed however that despite notification of an earlier arrival, there is never a room ready. As you cater to international travelers it would be great if you can have rooms available earlier then 2pm.... Myself and many colleagues travel from overseas and have to go to meetings shortly after arrival. The ability to shower and change ahead of time is important yet it is never available. To be honest, other hotels in the area offer this and as much as I really like Novotel, this is a deciding point for me.

Dear Mark James, My name is Diana. We very appreciate your comments regarding your stay at the Novotel Barcelona Cornella. I will share your comments with our team, and we will see what we can do. Normally the check-in is always after 2 PM, that's why sometimes we don't have rooms before that time. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GUEST EXPERIENCE TEAM.

Awesome Staff and only 10 mins from BCN

Customer review rating 5.0/5

Adam Business - Confirmed reviews ALL

Had a wonderful stay at this Novotel. The staff make the place and are so attentive, and the hotel is well equipped with a gym, swimming pool, and quirky features like the oversized foosball table. Laura and her team were as always brilliant!

Dear Adam, My name is Laura. First of all, I would like to thank you very much for taking the time to share with us your opinion regarding your experience in the hotel. It was a pleasure having you here! We are really looking forward to welcome you, James and Sarah back soon! Thank you again and kind regards, Guest experience.

Nice stay

Customer review rating 5.0/5

Walter Business - Confirmed reviews ALL

Friendly staff very helpful. Very good breakfast. Confortable rooms and bed.

Dear Walter, My name is Laura. First of all, I would like to thank you for taking the time to share with us your opinion regarding your experience in the hotel. It is always a pleasure to receive such positive comments like yours! We are looking forward to welcome you back very soon! Thank you again and kind regards, Guest experience.

Bad experience

Customer review rating 1.0/5

C. Business - Confirmed reviews ALL

Bad experience, very bad room equipment, no reception, personnel is not customer minded.

Dear Stephane, My name is Matias. Thank you for taking the time to tell us about your experience at the Novotel Barcelona Cornella. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Experience Team

Very nice staff

Customer review rating 5.0/5

Chaba Families - Confirmed reviews ALL

We are staying in this hotel for long term. Because of the nice staff, we feel like at home, everyone, each of the hotel staff so nice to us! So here is the time to say; Thank You Everybody!

Dear T., My name is Matias. It was really a pleasure to be able to meet you and for you to be part of our hotel for so long, thanks for your comments, I will pass them on to the rest of my colleagues. From our side we thank you for choosing us and we hope to see you again very soon! Sincerely, Guest Experience Team

Excellent Staff!

TripAdvisor rating 4.0/5

Hesham M Business - TripAdvisor review

Staff are great and extremely helpful. Nothing is too much trouble and always willing to go the extra mile. Almost everyone is fluent in English. Pity that the hotel is currently under staffed as makes the efforts of those on duty more challenging. Expect a half hour wait in the reception queue!

stay at Novotel

TripAdvisor rating 1.0/5

rwb556 TripAdvisor review

As i tried to cancel our stay, because our trip to spain was cancelled due to Covid 19, but without luck. We have payed 463 euro for a hotel we havent used, and couldnt cancel. Is that satisfying to us as a customer, no Will i ever book a stay with novotel again, no Wouid i, if a refund was possible. Yes offcourse i would, but now im left with lost money and a bad experience.

Dear rwb556, First of all, thank you for giving us your feedback about our hotel. We are really sorry that you could not travel to Spain and stay at our hotel during the time you have planned, and we understand your disappointment. However, even with the Covid-19 crisis running ,our hotel is open and we are receiving clients all over the world, so right now we have to follow the conditions of every reservation, and if the reservation had a non prepaid rate we can not refund it. We do know how difficult this situation is for everybody but we have to continue working as we were before the pandemic. Thank you again for your opinion, Regards, Guest Experience

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