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Novotel Barcelona Sant Joan Despi Hotel 4 stars

Customer review rating 4.2/5 3,139 reviews

ALLSAFE approved hotel

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Novotel Barcelona Sant Joan Despi
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+ 21 Services

Hotel extras

  • Tram direct to Camp Nou

  • Pool with solarium and bar. Gym open.

  • Easy access to the airport and AP-7. Gavá beach 15 minutes away

  • Hotel ALLSAFE certificated from SGS. Free telemedicine.

  • Free parking. Children free up to 16 years old.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Barcelona Sant Joan Despi

Carrer de la TV3, 2
HB004100
08970 sant joan despi
spain

Tel: +34934755800

Fax: (+34)93/3735213

Check-in from 14h00

Check out up to 12h00

  • BARCELONA :  78/157/46 SANT JOAN DESPI

  • BARCELONA /St Marti L'Erm :  T3 HOSPITAL ST JOAN

  • By plane

    BARCELONA AEROPUERTO DEL PRAT At 15km / 9.32 miles

  • By plane

    GIRONA-COSTA BRAVA At 95km / 59.04 miles

  • By boat

    PORT DE BARCELONA At 15km / 9.32 miles

  • By helicopter

    SABADELL At 30km / 18.64 miles

  • By train

    CORNELLA At 4km / 2.49 miles

  • By train

    SANT JOAN DESPI At 1km / 0.62 miles

  • By train

    TRAM: ST MARTI DE L´ERM(100 M) At 0.19km / 0.12 miles

GPS :41.375061, 2.071875

Hotel services

FOOD MARKET

Enjoy a new concept at Food Market, open-kitchen dining in a friendly atmosphere. Spanish dishes prepared with fresh, seasonal and healthy ingredients. You can also enjoy lunch and dinner on our terrace.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Snack and beverage machine
    • Snack and beverage machine
  • Breakfast
    • Buffet Additional charge
    • Express Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 7 Meeting rooms
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 161 rooms
    • 4 rooms for people with reduced mobility
    • 28 family rooms
    • 14 connecting rooms
    • 92 non-smoking rooms
    • 7 floors
  • Languages spoken at the hotel
    • Italian
    • French
    • German
    • Spanish
    • English
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High speed transmission line
    • WiFi in the communal areas
    • High Speed WiFi
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
    • Express check-in
  • Desk equipment available
    • Shoe shine machine
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Parking
    • On site
    • Private
    • Parking opened 24/7
Well-being
  • Pool
    • Outside
    • On site
  • Fitness center
    • On site
Family
  • Services for children
    • Childrens TV Channels

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 280

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Novotel Barcelona Sant Joan Despi

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

3,139 reviews

TripAdvisor Rating 4.0/5

1,218 reviews

Close to the office

Customer review rating 3.5/5

Anonymous Business - 08/10/2021 Confirmed reviews ALL

Nice service desk and clean. Good breakfast. Ok for a couple nights, because close to the office.

Good rooms, excellent restaurant

Customer review rating 4.0/5

Valerio Solo - 19/09/2021 Confirmed reviews ALL

The rooms are spacious, clean and quiet. The staff is extremely nice, and the restaurant is excellent. The gym lacks of basic tools. COVID rules are enforced but I don’t understand why the laundry is not working.

Nice breakfast.

Customer review rating 4.5/5

Jean-yves A. Families - 11/09/2021 Confirmed reviews ALL

Well located to avoid Barcelona ZBE retriction and travel with transportation

Fantastic staff and service, great location

Customer review rating 5.0/5

Helen S. Couples - 08/09/2021 Confirmed reviews ALL

The staff in this hotel are amazing. From the reception to the bar staff , they could not do enough to help us during our stay. The service was excellent and the rooms were very clean. everyone was so helpful and friendly, we would highly recommend this hotel to friends or family.

Estancia tranquila

Customer review rating 4.5/5

Jaime Business - 01/09/2021 Confirmed reviews ALL

Personal muy amable

Very good

Customer review rating 4.5/5

Karl S. Solo - 27/08/2021 Confirmed reviews ALL

Your staff were absolutely amazing - especially the bar man who works the late shift: very friendly and professional.

Excellent Service and comfortable hotel

Customer review rating 5.0/5

Colin W. Business - 11/08/2021 Confirmed reviews ALL

All was very good

Excellent stay, room could be better.

Customer review rating 4.0/5

Ramón C. Families - 23/07/2021 Confirmed reviews ALL

Everything was perfect, good services and very helpful and friendly staff, but the room was very old and outdated.

Good hotel . Friendly staff

Customer review rating 4.0/5

M. Families - 05/07/2021 Confirmed reviews ALL

Nice people and great location , but need to have areas kids can play

Dear Mr. M., Thank you for taking the time to share your feedback. For covid procedures, at this moment we do not have the children´s playing area. We hope to welcome you back to our hotel very soon! Sincerely, Tali Feinstein Front Office Manager

Nice stay

Customer review rating 4.5/5

Peter N. Business - 02/07/2021 Confirmed reviews ALL

The hotel is easy to reach with bus (several) and tram (T3) and has a direct bus to the airport (77). The hotel is well maintained and has a very pleasant terrace and pool area. The rooms are standard Novotel rooms with all amenities working fine. The Internet was easy to use and sufficient. The staff were very helpful and professional. Can recommend this hotel for both business and pleasure.

Dear Mr. N., We very much appreciate your comments regarding staff and recomendation during your stay at the Novotel Barcelona Sant Joan Despi. Sincerely, Tali Feinstein Front Office Manager

Còmode

Customer review rating 5.0/5

Albert Business - 14/05/2021 Confirmed reviews ALL

agradable

Dear ALBERT G., We very much appreciate your comments regarding your stay at the Novotel Barcelona Sant Joan Despi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Trato agradable

Customer review rating 5.0/5

Jorge Solo - 21/04/2021 Confirmed reviews ALL

Satisfactoria

Estimado Sr. Poyato, Le agradecemos enormemente sus comentarios en relación a su estancia en Novotel Barcelona Sant Joan Despi. Es siempre un placer recibir comentarios positivos. Reciba un cordial saludo. Ivan AÑON General Manager

bad experience

TripAdvisor rating 2.0/5

arnauddebus Business - 09/03/2020 TripAdvisor review

People are ok but the room are not so good in term of cleanness and finition, air conditionning was not working. The quality of the equipment are quite old compared to other Novotel hotels in France or other countries

Dear Arnauddebus, Thank you very much for your feedback. We are working to improve our hotel facilities and next month we will start a renovation of the rooms and the guest areas in the hotel. We hope to see you back when the works will be done. Best regards, Ivan Añon General Manager

Overall Satisfied

TripAdvisor rating 4.0/5

mara2019440 Business - 30/11/2019 TripAdvisor review

Great welcome and service and overall satisfied Practical location Taxi could find it easily and were quick to be there in the morning even as busy hour I just stayed one night On the downside, most TV channels had reception issues so you have to be patient to find the ones working

Dear mara2019440, We are very grateful for your positive feedback regarding your stay at the hotel. We will share your comment with the team. As far as the TV is concerned, we will improve the service very soon. We hope you will visit us again when travelling back to Barcelona. Best regards, Laura Rebulà Duty Manager

No more loyal to accor after this experience

TripAdvisor rating 1.0/5

travelsoul123 Friends getaway - 31/10/2019 TripAdvisor review

Poor and cold breakfast. Waiters cleaning tables make a mess, make a lot of clunking noises as they clean with guests still eating. Call themselves a business hotel but dont have international adapters. Food for room service is terrible. Ordered chicken and chips. They actually gave potato wafers! Happy to have my points expire than go to any other accor hotel.

Dear travelsoul123, We very much appreciate your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We have been working to improve these points for the last weeks. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Laura Rebulà Duty Manager

Very convenient

TripAdvisor rating 4.0/5

41jenn Family - 30/10/2019 TripAdvisor review

Positives Good location. Very good breakfast. Excellent staff. Rooms a bit outdated but very clean. Only negative thing is (could happen anywhere) we got stuck in the lift and had to wait with 3 children for about 35 mins til the technician came to get us out but the staff were really sympathetic and can’t fault them at all.

Dear 41jenn, We very much appreciate your positive feedback and your understanding about the incident with the lift. We hope you will give us another opportunity to have a superior experience in the future. Best regards, Ivan Añon General Manager

Short stay in Barcelona

TripAdvisor rating 1.0/5

Timkimm75 Family - 04/08/2019 TripAdvisor review

The staff were extremely unfriendly, breakfast is very bad and not good organized, location is not great, rooms are not well isolated and bath outdated and in some parts broken. All in all bad experience!!

Dear Timkimm75, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Ivan AÑON General Manager

Doesn't live to the Novotel expectation

TripAdvisor rating 1.0/5

Feroz Z Family - 30/07/2019 TripAdvisor review

The hotel does not live up to the expectation one usually have with the Novotel hotels. It is not very clean, rooms are small, and amenities are limited. Besides, location is also not great. It is way outside Barcelona.

Dear guest, First of all, thank you for taking the time to tell us about your experience at the hotel. We are sorry that we did not achieved your expectations. Please give us another opportunity in the future to give you a superior service. Best regards, Ivan Añon General Manager

Restaurant Staff is very kind

TripAdvisor rating 3.0/5

Curious224739 Business - 24/06/2019 TripAdvisor review

travelling alone I decided to have all the dinners in the hotel; despite the selection is not so wide, the overall quality is good and the waiters are nice and kind. Not exactly the same at the reception desk where the staff was not so friendly. I did the online booking but once arrived I have to register again

Dear guest, We really appreciate your feedback regarding your stay at the hotel. We will share your nice comment about the restaurant staff with all the team. We will do exactly the same with the comment about the reception desk. We apologize for any inconveniences caused due to the fact that the Spanish law forces us to ask for the identity cards at the check-in and make the registration in the system. We will keep working to improve the service and we hope you will give us another opportunity in the future. Best regards, Ivan Añon General Manager

Don't forget the taxi.........................

TripAdvisor rating 4.0/5

alan d Solo travel - 13/06/2019 TripAdvisor review

All good during my stay at the hotel except when I asked to book a cab to the airport the reception team said oh its Sunday and we may have a problem!!! Apparently another group had been waiting 20 minutes with no confirmation of a cab? if this is a normal situation then the hotel must make guests aware of it and also have some sort of plan in place to ensure people can leave the hotel efficiently.

Dear Alan, First of all we would like to thank you for your feedback regarding your stay at the hotel. We are glad to see that the experience at the hotel was pleasant. Regarding the taxi incident, we are really sorry for any inconveniences caused. The taxi is a public transport in Barcelona and even though we book the service for our guests, we are not responsible for the behavior of other guests who can be waiting at the street for a cab without our acknowledge. We apologize for the misunderstanding and we hope you could get to the airport in time. Please feel free to contact the hotel if you ever come back to Barcelona. Best regards, Ivan Añon General Manager

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