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Novotel Barcelona Sant Joan Despi Hotel 4 stars

Customer review rating 4.2/5 2,885 reviews
Novotel Barcelona Sant Joan Despi
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Hotel extras

  • Direct tram to Camp Nou Museum & Tour Experience

  • Next to the Joan Gamper sports complex & Johan Cruyff stadium

  • Easy access to the airport and AP-7

  • Seasonal outdoor pool and bar

  • Direct tram to the center of Barcelona

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Gift shop/newspaper shop
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Football (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 9 meeting room(s)
  • Web Corner on a Mac

Hotel location

Novotel Barcelona Sant Joan Despi

Carrer de la TV3, 2
HB004100
08970
sant joan despi
spain

Tel: +34934755800

Fax: (+34)93/3735213

Contact email

Check-in from 14h00

Check out up to 12h00

  • BARCELONA :   78/157/46 SANT JOAN DESPI

  • BARCELONA /St Marti L'Erm :   T3 HOSPITAL ST JOAN

  • By plane

    BARCELONA AEROPUERTO DEL PRAT At 15km / 9.32 miles

  • By plane

    GIRONA-COSTA BRAVA At 95km / 59.04 miles

  • By boat

    PORT DE BARCELONA At 15km / 9.32 miles

  • By helicopter

    SABADELL At 30km / 18.64 miles

  • By train

    CORNELLA At 4km / 2.49 miles

  • By train

    SANT JOAN DESPI At 1km / 0.62 miles

  • By train

    TRAM: ST MARTI DE L´ERM(100 M) At 0.19km / 0.12 miles

GPS :41.375061, 2.071875

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Accessible room

Standard Room, Queensize bed with 1 single bed

  • Max. number of persons: 3
  • Area: From 25m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Executive Room

  • Max. number of persons: 3
  • Area: From 25m²
  • Views: City side *

* Subject to availability

  • Nespresso machine
  • Bathroom products
  • Bathrobe

Standard room, queen size bed with 2 single beds

  • Max. number of persons: 4
  • Area: From 25m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Our restaurants and bars

CLARAVIA

Type of cuisine: Mediterranean

Enjoy the new Novotel restaurant concept in Spain, featuring a show kitchen with a friendly atmosphere and Spanish specialties prepared with fresh and healthy seasonal ingredients

Lunch

13:00 - 16:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CASTING BAR

Photo non contractuelle / Strictly non binding

Relax in our cozy "Casting" bar, where you can enjoy a drink or chat with friends

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 280 m²

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Novotel Barcelona Sant Joan Despi

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,885 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,191 reviews

Agradable

Customer review rating 4.2/5

Jorge Solo - 20/02/2020 Confirmed reviews ALL

Satisfactoria

Estimado Sr. Poyato, ¡Ya le echabamos de menos! Muchísimas gracias por volver a alojarse en nuestro hotel y por depositar su confianza en el equipo de Novotel Sant Joan Despi. Nos encanta que su estancia haya sido satisfactoria y esperamos que pronto nos vuelva a vistar. Un saludo, Laura Rebulà Duty Manager

Perfect Location for travelling into the centre.

Customer review rating 4.2/5

Bethany Couples - 18/02/2020 Confirmed reviews ALL

The breakfast was an amazing experience every morning, bed very comfortable, brilliant power shower, lovely clean and friendly.

Dear Ms. W., We very much appreciate your comments regarding your stay at the Novotel Barcelona Sant Joan Despi. It is always a pleasure to receive positive feedback and we are glad to see that you enjoyed a special date in our hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ivan AÑON General Manager

OK but the mantenienace of the hotel isn't what it should be. Is getting very old.

Customer review rating 4.2/5

Bernardo F. Business - 07/02/2020 Confirmed reviews ALL

Unfortunately the hotel has been neglected and its facilities have become old and taken the bad look of the years. The carpet is sloppy and stained. The TV has no international channels. The use of plastic is very high, eg coffee spoons.

Dear Bernardo F., Thank you for taking the time to tell us about your experience at the Novotel Barcelona Sant Joan Despi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Indeed, the hotel is undergoing renovation and we hope it will give us a new opportunity in the future to offer you an optimal service. Sincerely, Ivan AÑON General Manager

Small bugs in the rooms...

Customer review rating 4.2/5

Maria Business - 04/02/2020 Confirmed reviews ALL

I was staying in your hotel as part of business travel with my collegues from work. From Novotel I would expect great service and standard (when I was on private trip in Novotel in Cracow, it was fantastic experience). However in Barcelona Sant Joan Despi there were small bugs in my room and in my collegues room and bathroom... Also other amenities were a little bit worn out. I will try to avoid staying in this Novotel again.

Dear MARIA, Thank you for taking the time to tell us about your experience at the Novotel Barcelona Sant Joan Despi. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem through a specialized pest control company. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Novotel. Ivan AÑON General Manager
Customer review rating 4.2/5

Anonymous Business - 03/02/2020 Confirmed reviews ALL

I was checked in to room 507 which at first seemed ok. I then realized that in the bathroom as well as in the bedroom (especially on the sideboard (TV + Coffee Machine area) there were many insects (looked like ants) walking around. I then called the reception, asked for another room and was moved to room 102 which was in the smoking floor of the building. The room did not have any insects, yet it was worn down and you could clearly see a difference from room 507. All in all it was my first stay at the Novotel in Sant Joan Despi and I am sure to consider a different Hotel for my next one.

Dear Mr. P., Thank you for taking the time to tell us about your experience at the Novotel Barcelona Sant Joan Despi. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures through a specialized pest control company to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Novotel. Sincerely, Ivan AÑON General Manager

very disapointing

Customer review rating 4.2/5

B. X. Business - 02/02/2020 Confirmed reviews ALL

room not that welcoming, more or less clean and oldfashioned, corridor not clean at all, restaurant very very low quality and people at the restaurant not smiling and not very welcoming. gym room very small.

Dear Mr. B., Thank you for taking the time to tell us about your experience at the Novotel Barcelona Sant Joan Despi. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that we are taking the appropriate measures to address these problems. All our efforts are concentrated in preventing future occurrences and in renovating our hotel facilities very soon. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Novotel. Sincerely, Ivan AÑON General Manager

Small, old looking room

Customer review rating 4.2/5

Nathalie Business - 02/02/2020 Confirmed reviews ALL

Small, old looking room

Dear Ms. G., Thank you for taking the time to tell us about your experience at the Novotel Barcelona Sant Joan Despi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are working to renovate our hotel very soon. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ivan AÑON General Manager

Excellent stay

Customer review rating 4.2/5

Philip K. Families - 09/01/2020 Confirmed reviews ALL

Spacious rooms. Courteous staff. Excellent breakfast buffet..

Dear Philip k., We very much appreciate your excellent feedback regarding your stay at the Novotel Barcelona Sant Joan Despi. It is always a pleasure to receive positive feedback from our Platinum guests. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit in Barcelona will be as pleasant as the previous one. Sincerely, Ivan AÑON General Manager

Normal hotel for normal price

Customer review rating 4.2/5

Ilya Families - 08/01/2020 Confirmed reviews ALL

Food is quite good, but few vegetables on breakfast.

Dear Mr. K., We very much appreciate your comments regarding your stay at the Novotel Barcelona Sant Joan Despi. It is always a pleasure to receive positive feedback. I will share your comment about the vegetarian options with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ivan AÑON General Manager

Reserved a Novotel and found a hotel worst than an Ibis

Customer review rating 4.2/5

Pablo L. Couples - 06/01/2020 Confirmed reviews ALL

We made a reservation to the Novotel hotel expecting to be in a hotel according the Accor standards. This hotel doesn't even qualify to be a cheap Ibis express. It is dirty (the carpet in the walkways is disgusting), is not properly maintained and the room service is terrible. Definetely, Accor has lost my confidence.

Dear Mr. L., Thank you for taking the time to tell us about your experience at the Novotel Barcelona Sant Joan Despi. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to improve our facilities and a full renovation of the rooms and areas of the hotel will take place during the next months. All our efforts are concentrated in preventing future negative feedback. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Novotel. Sincerely, Ivan AÑON General Manager

Not even a kettle and mugs in the room.

Customer review rating 4.2/5

Krissa Families - 02/01/2020 Confirmed reviews ALL

Not very welcoming staff, but maybe because of the language barrier, but I still don’t think that’s an excuse. Restaurant breakfast staffs are the best, nice and friendly. Who did our check in and out were not friendly at all. Front desk staffs (girls) were not friendly.

Dear Ms. B., We very much appreciate your comments regarding your stay at the Novotel Barcelona Sant Joan Despi. Thank you for your positive feedback regarding the breakfast staff. I will share your comments with our team. I am really sorry to receive negative feedback regarding the reception staff, though. I will share your opinion with the general manager and be sure that we will take the appropriate measures to address the problem. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Laura Rebulà Duty Manager

Satisfecho

Customer review rating 4.2/5

Jorge Solo - 02/01/2020 Confirmed reviews ALL

Satisfactoria

Estimado Jorge, Ante todo felicitarle el año nuevo y estamos encantados como siempre de que se haya alojado en nuestro hotel recientemente. Esperamos seguir formando parte de sus experiencias en Sant Joan Despi. Un caluroso saludo de parte del equipo Novotel Sant Joan Despi! Laura Rebulà Duty Manager

Kindly staff and clean room

Customer review rating 4.2/5

Soohyun Y. Families - 23/12/2019 Confirmed reviews ALL

Staffs are very kind. Bartender is also generous. Room is clean.

Dear Mr. Y., We very much appreciate your comments regarding your stay at the Novotel Barcelona Sant Joan Despi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ivan AÑON General Manager

Looked a very tatty and shaggy place as a first impression

Customer review rating 4.2/5

Bruno Business - 04/12/2019 Confirmed reviews ALL

The place warn down. It looks like an overhaul of it is very soon needed. Check in was OK. Very nice staff. I was given an electronic card key and took the elevator to the 5th floor. Card key did not work. Tried quick, slow and very slow swipe in every possible direction. Back to reception were the lady gave me instructions on how to use the card key. Card key was fine as it was clear that I did not do it properly. Second attempt failed as to be expected. Back to the reception for the second time. This time the person came with me together with a new card. New card worked. Unfortunately on the time wasted. The carpet in the hotel looked very warn. It gave a very shaggy impression. Carpet in room looked very dirty. Nice bed and that is probably the most important part. In the bathroom drainage lock of the sink was broken. Had to be creative for shaving in the morning. Breakfast was perfect. Overall price was ok for the poor impression and the breakfast made it all worth while.

Dear Mr. V., Thank you for taking the time to tell us about your experience at the Novotel Barcelona Sant Joan Despi. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem with the room key was an exception to our normal practices. Rest assured that we are taking the appropriate measures to prevent future occurrences. As far as the carpet is concerned, we started this week our regular cleaning with a company specialized in carpet cleaning. You are right the carpet needed a good cleaning. We are sorry for the inconvenienced caused due to theses problems and we hope you will give us another opportunity to serve you better in the future. Sincerely, Laura Rebulà Duty Manager

Horrible hotel, filthy and old fashioned

Customer review rating 4.2/5

Anonymous Business - 01/12/2019 Confirmed reviews ALL

I desliked my stay in this hotel. Well below any 4 star standard, with a very dirty carpet in my room, uncomfortable bed, broken tiles in the bathroom, shower quality also very poor.

Dear Mr. Geada, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Ivan AÑON General Manager

Overall Satisfied

TripAdvisor rating 4.0/5

mara2019440 Business - 30/11/2019 TripAdvisor review

Great welcome and service and overall satisfied Practical location Taxi could find it easily and were quick to be there in the morning even as busy hour I just stayed one night On the downside, most TV channels had reception issues so you have to be patient to find the ones working

Dear mara2019440, We are very grateful for your positive feedback regarding your stay at the hotel. We will share your comment with the team. As far as the TV is concerned, we will improve the service very soon. We hope you will visit us again when travelling back to Barcelona. Best regards, Laura Rebulà Duty Manager

Good

Customer review rating 4.2/5

Anonymous Couples - 29/11/2019 Confirmed reviews ALL

Very pleasant, very nice staff

Dear Mr. CESCHI, We very much appreciate your comments regarding your stay at the Novotel Barcelona Sant Joan Despi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sorry we could not offer you an upgrade due to non availability during your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ivan AÑON General Manager

Not impressed

Customer review rating 4.2/5

Alex Business - 25/11/2019 Confirmed reviews ALL

Very basic, outdated facilities. Room was cold (no heating?) and had fungus on the window edges. Furniture is old, and the bathroom...

Dear Mr. V., Thank you for taking the time to tell us about your experience at the Novotel Barcelona Sant Joan Despi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that the heating is working properly now in all the rooms of the hotel. The housekeeping manager will take the appropriate measures to avoid the problem in the windows mentioned. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ivan AÑON General Manager

Great Hotel

Customer review rating 4.2/5

Anonymous Families - 25/11/2019 Confirmed reviews ALL

Convenient location. Good food at restaurant.

Dear Ms. N., Thank you for the great review of our hotel! We are glad that you enjoyed the food in our restaurant and hope to see you again very soon. Sincerely, Ivan AÑON General Manager

Hotel needs an urgent renovation.

Customer review rating 4.2/5

Anonymous Business - 20/11/2019 Confirmed reviews ALL

Staff is very nice and friendly, however the interior is not worth a 4* Hotel anymore. Rooms very old, mold everywhere in the bathroom and around the air conditioning outlet, in general a very old smell.

Dear MR. W., Thank you for taking the time to tell us about your experience at the Novotel Barcelona Sant Joan Despi. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that we are taking the appropriate measures to address the problems mentioned. All our efforts are concentrated in preventing future occurrences. In fact, in a few months we will renovate the rooms and we hope you will give us the opportunity then to provide you a superior service. Sincerely, Ivan AÑON General Manager
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