ibis Styles Barcelona Sant Joan Despi 4 stars

Customer review rating (ALL Rating) 4.4/5 1,371 reviews

Best price
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ibis Styles Barcelona Sant Joan Despi - Image 1
ibis Styles Barcelona Sant Joan Despi - Image 2
ibis Styles Barcelona Sant Joan Despi - Image 3
ibis Styles Barcelona Sant Joan Despi - Image 4
Carrer de la TV3, 2, HB004100, 08970 SANT JOAN DESPI, Spain

Description

Hotel extras

  • Hotel with seasonal pool, spacious terrace, bar and fitness room

  • New modern and creative spaces to work and relax

  • 25 m² rooms with queen-size bed for up to two adults and two children

  • Four fully equipped meeting rooms for up to 100 people

  • Well connected by public transport to the city centre, Avenida Diagonal and Camp Nou.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room, Recently Renovated - 2 single beds

Photo out of - Standard Room, Recently Renovated - 2 single beds

Enjoy the comforts of this renovated room with Twin beds. After a day of leisure or work, relax on the sofa with a coffee, watching your favorite shows with Chromecast or taking a relaxing rain shower.

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

Single bed(s) x2

Bathroom

Bathroom Facilities

  • Bathroom products
  • Bidet
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Optical fiber
  • RJ 45 Outlet

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 25 m² / 269 sq ft
  • Bedding 2 x Single bed(s)
See availabilities

Family holiday? This renovated room has a queen bed and sofa bed, big enough for two adults and two young children. Enjoy a tea while the little ones have fun watching their favorite children's channels.

Max. number of persons
4
Area
From 25 m² / 269 sq ft

Bedding

Queen size bed(s) x1

Double sofa bed(s) x1

Bathroom

Bathroom Facilities

  • Bathroom products
  • Bidet
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Optical fiber
  • RJ 45 Outlet

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Want a more inspiring experience for one or two? Relax in the rain shower with Rituals toiletries... rest on the sofa in bathrobe and slippers with a Nespresso coffee and watching your favorite channels.

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

Queen size bed(s) x1

Bathroom

Bathroom Facilities

  • Bathroom products
  • Bidet
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Optical fiber
  • RJ 45 Outlet

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Book this accessible and renovated room with all the comforts you or your companion need. With a queen bed, this soundproofed space has a 55" LCD TV with Chromecast and WIFI, plus a sofa and workspace.

Max. number of persons
2
Area
From 25 m² / 269 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x1

Bathroom

Bathroom Facilities

  • Bathroom products
  • Bidet
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Optical fiber
  • RJ 45 Outlet

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

This accessible and renovated room with two single beds has all the comforts needed if you visit us for leisure or business. Relax in the armchair after a busy day or check your email at the desk.

Max. number of persons
2
Area
From 25 m² / 269 sq ft
Accessibility
Accessible room

Bedding

Single bed(s) x2

Bathroom

Bathroom Facilities

  • Bathroom products
  • Bidet
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Optical fiber
  • RJ 45 Outlet

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

ibis Styles Barcelona Sant Joan Despi

Carrer de la TV3, 2, HB004100
08970 SANT JOAN DESPI
Spain

GPS:41.375061, 2.071875

Telephone
Fax +34 933 73 52 13

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 161 rooms
  • 4 rooms for people with reduced mobility
  • 28 family rooms
  • 14 connecting rooms
  • 161 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Italian

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Pets

Pets allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

4 Meeting rooms

Family

Services for children

  • Children''s TV Channels

Well-being

Seasonal pool

  • Outside
  • On site

Fitness center

  • On site

Sports and leisure

Gym

  • On site
  • On site
  • Indoor parking
  • Private
  • Parking opened 24/7
  • Max Limited Height: 1.89 m / 6.23 ft

  • Parking pricing: 12 EUR 12 EUR Per day
  • Parking for a week

BE SMART FOOD

Photo out of - BE SMART FOOD

Open daily, our poolside terrace restaurant serves Mediterranean dishes and snacks, with gluten-free, vegetarian, kids' and salt-free options-perfect to enjoy with friends, clients, or family.

Cooking style
Mediterranean
Capacity
84
Accessibility
Accessible service
Carrer de la TV3, 2, HB004100, 08970 Sant Joan Despi, Spain
Telephone +34 934 75 58 00

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Meals by the swimming Pool

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Vinoteca
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Children menu
  • Light menu
  • Gluten-free menu
  • Salt-free menu
  • Vegetarian menu

Open daily, our poolside terrace restaurant serves Mediterranean dishes and snacks, with gluten-free, vegetarian, kids' and salt-free options-perfect to enjoy with friends, clients, or family.

Start or end your day at our cozy poolside bar with large windows-perfect for drinks, games, co-working, or enjoying local bites like cannelloni and coca de recapte (a traditional Catalan flatbread).

Fuel your day with our breakfast buffet in the restaurant, featuring hot and cold dishes, freshly brewed tea and coffee, bread, juices, and fruit. In summer, relax on our poolside terrace.

Unwind in our summer pool by the garden-perfect for families or relaxing after work. Enjoy a kids' area, sun loungers, and a terrace for drinks in the sun.

Continue working out when you're traveling for work or recharge on vacation in our new fitness center. Open 24/7, it has modern cardio equipment and dumbbells for your physical and emotional wellbeing.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,371 reviews

Customer review rating 3.5/5

Denise M. M. B. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Patrizia F. Couples - Confirmed reviews ALL

Customer review rating 2.0/5

Rahul C. Families - Confirmed reviews ALL

Dear Guest, Thank you for sharing your comments with us. Regarding the Bellboy service, we would like to clarify that our hotel does not currently offer this service. If you have seen it included in your reservation, we would kindly ask you to let us know so that we can review the information and clarify the matter. With regard to housekeeping, our team of room attendants always makes every effort to clean and service all rooms to the highest standard. If a guest requests room cleaning during their stay, this service is provided within the hotel’s established housekeeping hours. As for the bottle of water, this is offered as a courtesy on the first day of arrival. In addition, the hotel has a free filtered water dispenser available 24 hours a day, should you wish to use it during your stay. Swimming pool, it is open from 11:00 a.m. to 8:00 p.m. Before the pool opens, breakfast service is available from 6:30 a.m. to 11:00 a.m. We hope this information is helpful, and we sincerely appreciate your feedback, as it helps us continue improving our services. Regards, ibis Styles Barcelona Sant Joan Despi team

Customer review rating 3.0/5

Zivile J. Families - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your detailed feedback following your stay at ibis Styles Barcelona Sant Joan Despí. We are sorry to hear that you found the room and storage space insufficient for your family of four. We would like to mention that our rooms are approximately 25 m² and have been recently renovated as part of the hotel’s new ibis Styles rebranding. The new design follows the ibis Styles concept, focusing on a fresh, modern and functional environment. We would like to clarify that we offer a full buffet breakfast with a variety of sweet and savoury options, including breads and pastries, cereals, fresh fruit, dairy products, cold meats and cheeses, as well as hot breakfast items and a selection of drinks. We are also delighted to hear that you appreciated our convenient location and that most of our team members were friendly and welcoming. Thank you again for your constructive feedback. We hope to have the opportunity to welcome you back and provide you with a more enjoyable experience. Kind regards, The ibis Styles Barcelona Sant Joan Despí Team

Customer review rating 2.5/5

Josiane C. M. N. Families - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback and for rating your experience at ibis Styles Barcelona Sant Joan Despí. We are pleased to hear that you appreciated the daily housekeeping service and found your room very clean. Cleanliness is one of our top priorities, so your positive comment is greatly appreciated. As you rated this aspect 5/10, we would be very interested to know what you feel we could have done differently to improve your experience. If you could share any specific suggestions regarding the room cleaning or housekeeping service, we would be very grateful for your feedback. We would also like to mention that, as part of our commitment to being a zero-plastic hotel, we have made conscious changes to our housekeeping practices and amenities in order to extinguish single-use plastic and reduce our environmental impact. We understand that these sustainable practices may sometimes be perceived differently by our guests, and your feedback helps us find the right balance between sustainability and comfort. Thank you again for helping us improve, and we hope to welcome you back in the future. Kind regards, The ibis Styles Barcelona Sant Joan Despí Team

Customer review rating 5.0/5

Patrizia F. Couples - Confirmed reviews ALL

This is our second visit in Barcelona and we decided to come back here because of the quality of the hotel and its services. We felt pampered!

Customer review rating 2.0/5

Rahul C. Families - Confirmed reviews ALL

Firstly at checkin there wasn't any Bell Boy to carry luggage to Room. Secondly, House keeping staff were not available after evening and any requirement needed to wait till next morning Thirdly, the cleaning of room was not satisfactory with floors not been cleaned properly. Fourthly, Only 1 bottle of 500ml of water was provided for 3 nights of stay Finally, Swimming Pool timing starts from 11am i.e too late as people would prefer pool in early morning.

Dear Guest, Thank you for sharing your comments with us. Regarding the Bellboy service, we would like to clarify that our hotel does not currently offer this service. If you have seen it included in your reservation, we would kindly ask you to let us know so that we can review the information and clarify the matter. With regard to housekeeping, our team of room attendants always makes every effort to clean and service all rooms to the highest standard. If a guest requests room cleaning during their stay, this service is provided within the hotel’s established housekeeping hours. As for the bottle of water, this is offered as a courtesy on the first day of arrival. In addition, the hotel has a free filtered water dispenser available 24 hours a day, should you wish to use it during your stay. Swimming pool, it is open from 11:00 a.m. to 8:00 p.m. Before the pool opens, breakfast service is available from 6:30 a.m. to 11:00 a.m. We hope this information is helpful, and we sincerely appreciate your feedback, as it helps us continue improving our services. Regards, ibis Styles Barcelona Sant Joan Despi team

Customer review rating 3.0/5

Zivile J. Families - Confirmed reviews ALL

Rooms are basic, very little place for clothes and personal belongings, only couple hangers, could not unpack fully as there wasn’t enough space for family of 4. Very basic breakfast, some days buffet was looked after more than other days. Housekeeping was 50/50, some days looked better cleaned than others. Most staff were very friendly, Good location.

Dear Guest, Thank you for taking the time to share your detailed feedback following your stay at ibis Styles Barcelona Sant Joan Despí. We are sorry to hear that you found the room and storage space insufficient for your family of four. We would like to mention that our rooms are approximately 25 m² and have been recently renovated as part of the hotel’s new ibis Styles rebranding. The new design follows the ibis Styles concept, focusing on a fresh, modern and functional environment. We would like to clarify that we offer a full buffet breakfast with a variety of sweet and savoury options, including breads and pastries, cereals, fresh fruit, dairy products, cold meats and cheeses, as well as hot breakfast items and a selection of drinks. We are also delighted to hear that you appreciated our convenient location and that most of our team members were friendly and welcoming. Thank you again for your constructive feedback. We hope to have the opportunity to welcome you back and provide you with a more enjoyable experience. Kind regards, The ibis Styles Barcelona Sant Joan Despí Team

Customer review rating 2.5/5

Josiane C. M. N. Families - Confirmed reviews ALL

Prestation nulle

Dear Guest, Thank you for taking the time to share your feedback and for rating your experience at ibis Styles Barcelona Sant Joan Despí. We are pleased to hear that you appreciated the daily housekeeping service and found your room very clean. Cleanliness is one of our top priorities, so your positive comment is greatly appreciated. As you rated this aspect 5/10, we would be very interested to know what you feel we could have done differently to improve your experience. If you could share any specific suggestions regarding the room cleaning or housekeeping service, we would be very grateful for your feedback. We would also like to mention that, as part of our commitment to being a zero-plastic hotel, we have made conscious changes to our housekeeping practices and amenities in order to extinguish single-use plastic and reduce our environmental impact. We understand that these sustainable practices may sometimes be perceived differently by our guests, and your feedback helps us find the right balance between sustainability and comfort. Thank you again for helping us improve, and we hope to welcome you back in the future. Kind regards, The ibis Styles Barcelona Sant Joan Despí Team

Customer review rating 0.5/5

Faten E. Families - Confirmed reviews ALL

Unfortunately it was too bad starting when I requested couple of days prior arrival for an early check in even with extra charges as my flight was too long and we haven’t slept that night . Then the front desk staff were too rude n unfriendly at all the lady I can’t remember her name (blond) was very unprofessional and she left us while we were talking . I asked her if we can have like a day use next week as we are in a cruise will arrive early morning and our flight back to Abudhabi late night so we need to be accommodating for like nine hours she was very tough and didn’t try to help anyway. I’m very frustrated from this place . Will never recommend it to anyone.

Dear Guest, Thank you for sharing your feedback with us. We are truly sorry that your experience did not meet your expectations. Regarding your early check-in request, we completely understand your situation and appreciate that, after a long flight and a sleepless night, having access to your room as early as possible was a priority for you. However, during the peak season, when the hotel is fully occupied, we cannot guarantee an arrival before the standard check-in time, even when requested several days in advance. Nevertheless, we always do everything we can to accommodate our guests’ needs and, whenever possible, give priority to requests where we understand there is a particular necessity. Regarding your request for a day-use room upon your return from the cruise, we understand what you were looking for. Unfortunately, this is a service we do not offer during the high season. What we can offer, subject to availability, is a late check-out, which may allow you to extend your stay in the room before your evening flight. We are sorry if these limitations were not explained to you in the most helpful or welcoming manner. We will certainly take your comments regarding the service at reception into consideration, as we always want our guests to feel listened to and properly assisted. We sincerely regret the frustration caused and hope that this clarification helps explain the circumstances surrounding your requests and really hope for a visit in future accsion. Kind regards, The Hotel Management

Customer review rating 1.0/5

Peter M. Families - Confirmed reviews ALL

Very poor reception. The rooms were not ready and were more than 2 hours late, despite having completed the pre-registration the day before. The rooms themselves were fine. At breakfast, however, there was no bacon.

Dear Guest, We sincerely apologize for the delay you experienced upon arrival. We would like to assure you that our housekeeping team always works as efficiently as possible to have the rooms cleaned and ready for our guests in the shortest time possible. However, during periods of very high occupancy, the preparation of rooms can sometimes take longer, depending on the number of guests checking out before the standard check-out time of 12:00 p.m. For this reason, our check-in time is indicated as from 2:00 p.m., as this allows our teams sufficient time to prepare the rooms following departures. Kind regards, The ibis Styles Barcelona Sant Joan Despí Team

Customer review rating 3.0/5

Mariya T. L. Couples - Confirmed reviews ALL

The service we received is something more like a 2-star. One of the elevators was out of order. The water dispenser broke and they only let you fill a small glass in the lobby.

Dear Guest, Thank you for sharing your feedback following your stay at ibis Styles Barcelona Sant Joan Despí. Regarding the elevator, we would like to clarify that the breakdown was unfortunately beyond our control. Nevertheless, we closely followed up with the specialized company to ensure that the repair was carried out as quickly as possible. The hotel has two elevators serving the guest rooms, as well as an additional elevator serving the parking area. We would also like to mention that, on floor -1, near the gym, you can find a complimentary water fountain where guests can refill their bottles. Furthermore, for your comfort, we have fresh water and glasses available at reception, so that guests can refresh themselves upon arrival. Kind regards, The ibis Styles Barcelona Sant Joan Despí Team

Customer review rating 4.0/5

Pasquale D. G. Couples - Confirmed reviews ALL

Good.

Customer review rating 0.5/5

Orlando A. Families - Confirmed reviews ALL

The lobby was hot and chaotic when we arrived. They gave me a room and when my family and I went up, The room was dirty and they were still cleaning it. Then I was given another room which has some bugs.

Dear Guest, Thank you for taking the time to share your comments with us. We are sorry that your arrival did not meet your expectations. We understand how disappointing it must have been to experience a busy lobby and then be assigned a room that was not yet ready. Please accept our apologies for this oversight, as this is not the standard of service we strive to provide. Our hotel is completely new and has only been operating for one year following its rebranding as ibis Styles. As a recently renovated property, all of our facilities have been designed to meet the standards and expectations of today's travelers. With respect to bugs, please be assured that the hotel follows a strict pest control program with rigorous monitoring and preventive procedures in place to maintain the highest standards of hygiene and safety. Kind regards, ibis Styles Barcelona Sant Joan Despí team

Customer review rating 5.0/5

Lok C. N. Families - Confirmed reviews ALL

walkable distance to tram station and supermarket. Free to use swimming pool and gym. Room is large and clean. Air conditioner functioning good.

Customer review rating 0.5/5

Abrar G. T. Families - Confirmed reviews ALL

​As an ALL Accor member traveling with my wife and two young daughters (Aug 7-9, 2026), this was the worst hotel experience I’ve ever had. ​Prejudiced & Slow Check-In: After a 20-minute wait, the clerk struggled to find our pre-booked rooms. After I paid in full, he demanded my card for a "warranty deposit", something I’ve never been asked for at Accor properties. The family before me wasn't asked for one. When questioned, he just stared and ignored me. Pure racial profiling. ​Broken Infrastructure: One of only two elevators was out of order during an overbooked weekend. We faced 10 to 15 minute wait times and had to take the stairs repeatedly. ​Chaotic Breakfast & Overcharging: Attending breakfast at 09:45 (served until 10:30) meant fighting for leftover food as everything was depleted. To make matters worse, they charged my 4-year-old daughter the full €14 adult rate. ​Unprofessional, biased, and poorly managed. Families and Accor members should stay elsewhere.

Dear Guest, Thank you for taking the time to share your feedback. We are truly sorry that your stay did not meet your expectations. First and foremost, we would like to address your concern regarding the security deposit. We would like to assure you that this procedure is applied equally to all our guests, without exception. We categorically reject any suggestion of discrimination or racial profiling, as these values are completely contrary to those of our hotel and the Accor group. The security deposit is a standard procedure that allows guests to conveniently charge any additional services enjoyed during their stay, such as meals and drinks at our Be Smart Food restaurant, our bar, or our spacious terrace with swimming pool. It is not related to any personal characteristics of our guests. We also sincerely apologize for the inconvenience caused by the elevator breakdown. Unfortunately, this was an unexpected technical issue that required the intervention of a specialized external company, which prevented us from restoring the service as quickly as we would have liked. Regarding breakfast, we regret that your experience did not reflect the standards we aim to provide. Your comments have been shared with our team so that we can improve the replenishment of the buffet during busy periods. We also apologize for any misunderstanding regarding the breakfast charge for your daughter and will review the matter internally. We value all our guests, especially our ALL – Accor Live Limitless members, and we are genuinely sorry that you left with this impression. We hope you will consider giving us another opportunity in the future to provide you with the welcoming and enjoyable experience that we strive to offer every day. Kind regards, The Team at Ibis Styles Barcelona Sant Joan Despí

Customer review rating 0.5/5

Charlotte N. M. Friends - Confirmed reviews ALL

Would not recommend and extremely disappointed

Dear Guest, Thank you for taking the time to share your feedback. We are sincerely sorry that your experience did not meet your expectations. Please accept our sincere apologies for the inconvenience caused. We hope to have the opportunity to welcome you again and provide you with the level of service and attention you should expect from us. Kind regards, The ibis Styles Barcelona Sant Joan Despí Team

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

We arrive at the hotel early. Reception offered to keep our bags as early check-in was not available. Published check-in time is 2:00pm, but at 2pm, rooms were not yet ready. Despite frequent follow-ups, we were only allowed to check-in at around 3pm. My kids were already tired and were sleeping at the lobby. Bad check-in experience for us. As for the rooms, it was comfortable though the airconditioning was not cold enough for my liking despite putting it at the lowest setting. What I liked most is the daily housekeeping. Breakfast is good. There is a lounge downstairs with ample and comfortable seats. Pool is ok. But I did not like the policy that we are only allowed one pool towel each for the 7 nights we are staying. We were told to reuse it, which is ridiculous. We were only provided 1 500ml of bottled water for that 7 days stay and we are a family of four. Thankfully, there is a water station downstairs where you can refill your water bottles. Location wise, hotel was a bit far from the city center. Conveniently located at a bus stop so it is a bit easy to use public transportation. Overall, rooms are comfortable that service can be improved.

Customer review rating 4.5/5

Nilofar B. Families - Confirmed reviews ALL

Clean. Staff are fantastic

Customer review rating 5.0/5

Elaheh N. Families - Confirmed reviews ALL

We had such a wonderful experience in this hotel. Friendly staff and great hospitality.

Customer review rating 4.0/5

Anna A. W. Business - Confirmed reviews ALL

I would recommend premium room not a standard one. It is a pity that standard rooms don't have same amenities like premium ones. It should not look like this in a 4 * hotel. Breakfast was very poor for this standard of 4 *. Missing carpet in the room, only floor panes, was very uncomfortable. Room was nice, well designed, comfortable with the premium amenities. In the reception only one person was helpful. Nothing was offered to my friend with missing language. It was not 4 * service. Room was very clean. Thank you for the stay.

Customer review rating 4.0/5

Sabrina M. Business - Confirmed reviews ALL

Clean and very comfortable room

Customer review rating 4.5/5

Andrea A. Families - Confirmed reviews ALL

Very good hotel The rooms are silente and clean, the space Is enough and the temperature perfect. The staff very nice and helpful. The position Is good for price with many buses for city center. It takes around 50' for the city center

Customer review rating 4.5/5

O'grady P. Couples - Confirmed reviews ALL

Hotel clean & quiet, staff friendly and helpful. Out of the city centre, but transport links close by. recommended.

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