Dear Guest, Thank you for sharing your feedback with us. Regarding the directions to the local restaurant, we would like to clarify that the restaurant is independent from the hotel, so unfortunately we are not responsible for the information or directions provided by the establishment. We are sorry for any inconvenience this may have caused. As for the towels, if you found that some were missing, we would have been happy to provide you with additional towels had you informed our reception team during your stay. Our staff is always available to assist our guests with any request. We hope to have the opportunity to welcome you again and provide you with a more pleasant experience. Kind regards, The Hotel Team

Dear Naina, Thank you very much for your kind review! We’re delighted to hear that you enjoyed our breakfast and appreciated the convenient location within walking distance of the shopping mall. It was a pleasure having you with us, and we hope to welcome you back again soon! Warm regards, The Reception Team

Dear Arjuna, Thank you very much for your positive feedback! We are delighted to hear that you appreciated our convenient location, especially the proximity to the airport and the nearby shopping mall with its variety of dining options. It was a pleasure having you with us, and we hope to welcome you back again in the future. Best regards, Reception Department

Dear Stoyko, Thank you for sharing your feedback with us! We are pleased to hear that you found our accommodation clean, quiet, and conveniently located for exploring the city. We are glad that you had everything you needed for a comfortable stay. It was a pleasure having you as our guest, and we hope to welcome you back again soon. Best regards, Reception Department

Dear Iris Thank you for sharing your feedback. We’re glad you appreciated the convenient parking and easy check-in. We also appreciate your comment about the dinner menu and will take it into consideration as we continue improving our dining options. We hope to welcome you back soon! Reception Team

Dear Isuri Thank you for sharing your feedback with us. We are pleased to hear that you enjoyed our breakfast and found the room quality and overall cleanliness satisfactory. Regarding the location, we would like to mention that the nearest train station, Almeda, is only a 5-minute walk from the hotel and provides convenient connections to the city. We truly appreciate your comments and hope to have the pleasure of welcoming you back in the future. Kind regards, Reception Department

Dear Ana, Thank you very much for sharing your experience with us. We are delighted to hear that you and your family enjoyed your stay and that the connecting rooms were convenient for you. We are also pleased to know that you enjoyed our breakfast and appreciated the helpfulness and cooperation of our staff. We truly hope to have the pleasure of welcoming you and your family back again very soon. Kind regards, The Reception Team

Dear Simon, Thank you very much for taking the time to share your experience with us. We are delighted to hear that you found our staff fantastic, the room clean and well maintained, and our breakfast to be good value. Regarding the air conditioning, we are sorry that the room felt too warm during your stay. We have experienced particularly high temperatures in Barcelona recently, which may have affected the perceived performance of the air conditioning. Nevertheless, we understand how important it is to feel comfortable in the room and appreciate your feedback. With regard to the low water pressure in the bathroom, we would like to mention that, had this issue been reported to our reception team during your stay, we could have had it checked promptly by our maintenance team and, whenever possible, resolved it immediately. We encourage our guests to contact reception whenever they experience any issue so that we have the opportunity to assist them during their stay. Thank you again for your comments. We hope to have the opportunity to welcome you back and provide you with an even more comfortable experience. Kind regards, The Hotel Team

Dear Mashe, Thank you for taking the time to share your feedback with us. We are pleased to know that you enjoyed your stay at our hotel. Regarding the room size, we would like to mention that our rooms comply with the established accommodation standards. The water from the taps in the rooms is safe and potable, and we also have a complimentary water dispenser available at Reception for our guests. In the room, we provide a recycled cardboard drinking cup for water. Please note that tea and coffee facilities are not included in the rooms, as indicated in the room description at the time of booking. Nevertheless, we have a 24-hour bar where you can purchase coffee, tea, and other beverages at any time, should you wish to enjoy one during your stay. We appreciate your comments, as they help us continue improving our services, and we hope to have the pleasure of welcoming you again in the future. Kind regards, Reception Team

Dear Jim Thank you for taking the time to share your experience with us. We are pleased to know that you appreciated the friendliness and kindness of our staff, as well as the convenience of our complimentary parking. We are sorry to hear about the unpleasant smell you experienced in the corridor and in your room. We understand how this may have affected your comfort during your stay. We will review this matter with the relevant team to identify the cause and ensure that the appropriate measures are taken. We also regret that the quality of the food in our restaurant did not meet your expectations. Your feedback is important to us and will be shared with our restaurant team as part of our ongoing efforts to improve our service and quality. We hope to have the opportunity to welcome you again and provide you with a more enjoyable experience. Kind regards, Reception Department

Dear Riya, Thank you for sharing your feedback. We are sorry to read your comments, although we must respectfully clarify that the situation described does not reflect our hotel’s current standards or findings. Our hotel carries out regular and thorough pest-control inspections, and we have no record or evidence of a cockroach infestation or the presence of these insects in our facilities. We also maintain strict procedures regarding the preparation and quality control of our rooms and bed linen. Nevertheless, we take any guest feedback seriously and regret that your experience did not meet your expectations. We would have been happy to investigate the matter in greater detail during your stay had we been given the opportunity. Kind regards, Reception Team

Dear Veneranda, Thank you very much for taking the time to share your wonderful feedback with us. We are delighted to know that you enjoyed your stay and that you were pleased with the helpfulness of our staff and the quality of our breakfast. Your kind words are greatly appreciated and will certainly be shared with our team. It was a pleasure to have you as our guest, and we hope to have the opportunity to welcome you back again very soon. Sincerely, Reception Team

Dear Claudia, Thank you very much for taking the time to share your wonderful feedback with us. We are delighted to know that you enjoyed your stay at ibis Barcelona Centro and that you were pleased with the cleanliness of the rooms and the helpfulness of our staff. It is great to hear that everything went smoothly and that you had a comfortable and hassle-free experience. We truly appreciate your recommendation and look forward to welcoming you back on your next visit to Barcelona! Kind regards, Reception Team

Dear Gabriella Thank you very much for sharing your experience. We are delighted to hear that you appreciated our peaceful location and our proximity to the shopping centre and the train station, making your stay both convenient and comfortable. We are sorry to hear that the blanket felt too warm for the summer season. We leave a blanket in every room as an optional extra, as some guests prefer to have one available even during the warmer months. Of course, if you do not wish to use it, you can simply set it aside or ask our team to remove it during your stay. We truly appreciate your feedback, as it helps us continue to improve. We hope to have the pleasure of welcoming you back again soon. Reception Team

Dear Yassine Thank you for your kind review! We're delighted to hear you found our hotel clean, tidy, and that our staff made you feel welcome. We appreciate you choosing to stay with us, even for just one night, and we hope to have the pleasure of welcoming you back for a longer visit in the future. Best regards Reception Team

Dear Gaz Thank you for your review! We're glad you found our hotel clean, well-stocked, and conveniently located just 10–15 minutes from the airport. It's also great to hear that you enjoyed our breakfast. We appreciate your feedback and hope to welcome you back on your next trip! Reception Team

Dear Mr. Haitham, Thank you very much for taking the time to share such a wonderful review of your stay with us. We are delighted to know that you had a comfortable stay and that you appreciated the quiet and clean room, our breakfast selection, and the internet service. It is especially rewarding to hear that our team was able to assist you with your requests and contribute to making your business trip as smooth and pleasant as possible. Your recommendation means a great deal to us, and we are truly pleased to know that you would choose to stay with us again. It was a pleasure welcoming you, and we look forward to seeing you on your next visit to Barcelona. Kind regards, Reception Team