ibis London Excel Docklands 3 stars

Name: ibis London ExCel Docklands | Docklands Hotel | Accor Hotels - ALL
Address: 9 Western Gateway, Royal Victoria Dock, LONDON, E16 1AB, GB
Telephone: +442070552300
Rating: 4.3

Customer review rating (ALL Rating) 4.3/5 1,225 reviews

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9 Western Gateway, Royal Victoria Dock, E16 1AB LONDON, United Kingdom

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ibis London Excel Docklands

Vibrant economy hotel, open to everyone

The ibis London ExCel Docklands boasts a prime waterside location, making it an ideal choice for business and leisure stays in the city. London Docklands sits at the heart of Southeast London, close to the O2 Arena and Canary Wharf. Enjoy plenty of transport links and access to Central London when you choose this comfortable and convenient ibis hotel. Hungry. Visit local bars and restaurants, pop into the city centre, or head to our on-site spot for international food and drinks served fresh every day.

When you stay at the ibis London ExCel Docklands, you can walk to the ExCel Convention Centre in just two minutes. And with just four stops to London City Airport, you can enjoy a peaceful night's sleep before or after your flight. Each of our bedrooms features beautiful, high-quality furnishings, including famous ibis Sweet Beds. Power showers, 43-inch TVs, and Wi-Fi help you settle in from the moment you arrive.

Our hotel is perfectly located by the Elisabeth Line Custom House Station which provides a direct line to Heathrow Airport, and Farringdon Station for Train connections to Gatwick Airport and Luton Airport. Ideal for guests visiting on business trips.

Welcome to ibis London ExCeL! We're thrilled to have you stay with us. Whether for business or leisure, enjoy our comfortable rooms, great service, and prime location near ExCeL. Have a fantastic stay, and let us know if we can assist you!

Jacqui McMillan, Hotel Management

Hotel extras

Minutes' walk to ExCel Exhibition Centre, the O2 Arena, and Canary Wharf
ibis Sweet Beds in every room
5 minutes' drive to London City Airport
On-site restaurant and bar with 24/7 snacks
Parking just £30.00 for 24 hours

Our accommodation(s)

Room

Brand New , Double SweetRoom by ibis

2 pers. max
16 m² / 172 sq ft

Bedding 1 x Double bed(s)
Views: Courtyard View or Garden View or Park view or River side

See availabilities

Room

Twin room with 2 beds

2 pers. max
16 m² / 172 sq ft

Bedding 1 x Twin bed(s)
Views: City View or Park view or River side

See availabilities

Room

Accessible Double Room with 1 double bed

2 pers. max

Bedding 1 x Double bed(s)
Accessible room

See availabilities

Room

Accessible Twin Room with 2 single beds

2 pers. max

Bedding 2 x Single bed(s)
Views: River side
Accessible room

See availabilities

Room

Riverside Premium Double Room

2 pers. max
16 m² / 172 sq ft

Bedding 1 x Double bed(s)
Views: River side

See availabilities

Room

Riverside Premium Twin Room

2 pers. max
16 m² / 172 sq ft

Bedding 1 x Twin bed(s)
Views: River side

See availabilities

Room

Accessible Double Room with 1 double bed

2 pers. max

Bedding 1 x Double bed(s)
Accessible room

See availabilities

Room

Accessible Twin Room with 2 single beds

2 pers. max

Bedding 2 x Single bed(s)
Views: River side
Accessible room

See availabilities

Hotel location

ibis London Excel Docklands

9 Western Gateway, Royal Victoria Dock
E16 1AB LONDON
United Kingdom

GPS:51.50756, 0.026393

+44 20 7055 2300

+44 20 7055 2310

WATERLOO

Railway station

Access: 11.26 km / 7 mi

LONDRES WATERLOO

Railway station

Access: 11.26 km / 7 mi

EXCEL LONDON

Entertainment centre

Access: 100 m / 0.06 mi 1 min walk

Taxi

29.38 € 25 GBP

HARBOUR BRIDGE

Historic monument

Access: 1 km / 0.62 mi 10 min walk / 5 min drive

OLYMPIC PARK

Art and Culture

Access: 3.3 km / 2.05 mi 15 min drive

OLYMPIC PARK

Sports centre

Access: 3.3 km / 2.05 mi

TATE MUSEUM

Museums

Access: 4.83 km / 3 mi

MARITIME MUSEUM GREENWICH

Museums

Access: 4.83 km / 3 mi

TOWER BRIDGE

Historic monument

Access: 5 km / 3.11 mi 10 min drive

Taxi

29.38 € 25 GBP

Art and Culture

Access: 6 km / 3.73 mi 10 min drive

LONDON ZOO

Zoo

Access: 10 km / 6.21 mi 20 min drive

THE ROYAL ALBERT HALL

Opera/symphony/concert hall

Access: 12 km / 7.46 mi 25 min drive

Taxi

41.13 € 35 GBP

BUCKINGHAM PALACE

Historic monument

Access: 12.01 km / 7.46 mi 25 min drive

Taxi

41.13 € 35 GBP
Shuttle

Shuttle on call

RIVER THAMES

River

Access: 1 km / 0.62 mi 5 min walk / 2 min drive

CANARY WHARF

Restaurant and cafe district

Access: 800 m / 0.5 mi

CANARY WHARF

Shopping district

Access: 800 m / 0.5 mi

WESTFIELD STRATFORD

Shopping centre/mall

Access: 3.3 km / 2.05 mi

LAKE SIDE

Shopping district

Access: 8.05 km / 5 mi

LAKE SIDE

Shopping centre/mall

Access: 8.05 km / 5 mi

BLUE WATER

Shopping centre/mall

Access: 9.66 km / 6 mi

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Car park
Pets welcome
Restaurant
Wheelchair accessible
Wi-Fi
Breakfast
Bar
100% Non Smoking Property

IBIS LONDON EXCEL RESTAURANT

Feeling peckish? You do not have to leave the hotel: inspired by the spirit of global adventure, the menu at Ibis London ExCeL Restaurant is loaded with everyones favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5 1,225 reviews

Amr A. Business - 7/12/2026 Confirmed reviews ALL

Dear Amr A., Thank you for your feedback regarding your recent stay. While we appreciate your comments about our location, we regret that the cleanliness of your room did not meet your expectations. We take such matters seriously and will address them with our housekeeping team. Mehwish Farzan Guest Experience Coordinator IBIS London Excel Docklands

Bailey-sari J. Couples - 7/12/2026 Confirmed reviews ALL

Dear Bailey-Sari J., Thank you for your kind feedback. We are pleased to hear that you enjoyed your stay and found our hotel comfortable and clean. Your compliments regarding our staff and breakfast selection are greatly appreciated. We look forward to welcoming you back in the future. Mehwish Farzan Guest Experience Coordinator IBIS London Excel Docklands

Ellie L. Couples - 7/12/2026 Confirmed reviews ALL

Dear Ellie L., Thank you for your feedback regarding your recent stay with us. I sincerely apologize for the inconvenience you experienced during check-in and the delay in your room service. We strive to maintain efficiency and comfort for our guests, and your comments will be noted for our continuous improvement. I appreciate your understanding and hope to provide you with a better experience in the future. Mehwish Farzan Guest Experience Coordinator IBIS London Excel Docklands

Catherine C. Couples - 7/12/2026 Confirmed reviews ALL

Dear Catherine C., Thank you for your kind feedback. We are delighted to hear that you had a comfortable stay and enjoyed our convenient location. It is wonderful to know that both you and Max felt welcomed by our staff. We look forward to welcoming you back in the future. Mehwish Farzan Guest Experience Coordinator IBIS London Excel Docklands

Margaret M. Friends - 7/12/2026 Confirmed reviews ALL

Dear Margaret M., Thank you for your positive feedback regarding the cleanliness and comfort of our hotel. We appreciate your comments about the storage space, as we continuously strive to enhance our guests' experiences. Best regards, Mehwish Farzan Guest Experience Coordinator IBIS London Excel Docklands

Web-users rating

Other web-users rate our hotel

1,178 reviews 9.4/10 Location
1,592 reviews 6.4/10 Room
1,491 reviews 9.1/10 Service
30 reviews 5.6/10 WiFi
732 reviews 6.4/10 Cleanliness
631 reviews 7.7/10 Breakfast
7 reviews 8.5/10 Wellness Area

69 reviews 9.5/10 Location
149 reviews 6.3/10 Room
134 reviews 9/10 Service
73 reviews 7.1/10 Breakfast
65 reviews 6.3/10 Cleanliness

69 reviews 9.4/10 Location
104 reviews 6.7/10 Room
110 reviews 9.2/10 Service
60 reviews 6.7/10 Cleanliness
41 reviews 7.5/10 Breakfast

67 reviews 9.6/10 Location
107 reviews 6.3/10 Room
117 reviews 9.1/10 Service
55 reviews 6.6/10 Cleanliness
46 reviews 7.9/10 Breakfast

40 reviews 9.5/10 Location
74 reviews 7.3/10 Room
62 reviews 9.2/10 Service
36 reviews 6.9/10 Cleanliness
22 reviews 7.8/10 Breakfast
20 reviews 7.9/10 Value

Frequently asked questions

Where is the hotel located and how can I get there?

The ibis London Excel Docklands is located at 9 Western Gateway, Royal Victoria Dock, E16 1AB London, United Kingdom. Our hotel is situated in the heart of the Docklands, just a 2 minute walk from the ExCel Convention Centre and close to the O2 Arena. Nearby transport includes the Custom House Station on the Elizabeth Line and on-site private indoor parking is available for an additional charge.

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At ibis London Excel Docklands, check-in is available from 03:00 PM and check-out is until 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, ibis London Excel Docklands regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.