ibis Bratislava Centrum 3 stars

Customer review rating (ALL Rating) 4.3/5 1,060 reviews

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ibis Bratislava Centrum - Image 1
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Zamocka 38, 81101 BRATISLAVA, Slovakia

Description

Hotel extras

  • Just a step from city center of old town

  • Dedicated staff always willing to go an extra mile

  • Private parking for car

  • 40 minutes drive from Vienna, less than 2 hours drive from Budapest

  • 16 minutes drive from M. R. Stefanik international airport

Our accommodation(s)

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Hotel location

ibis Bratislava Centrum

Zamocka 38
81101 BRATISLAVA
Slovakia

GPS:48.144585, 17.102639

Telephone
Fax +421 2/592 921 11

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

ENJOY

Non contractual photo

The right choice to feel great .A convivial buffet featuring traditional cuisine. Simply a pleasure.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,060 reviews

TripAdvisor Rating  4.0/5  1,990 reviews

Certificate of excellence 2024

Bad treatment

TripAdvisor rating 1.0/5

AllanG1987 Friends getaway - TripAdvisor review

The hotel had given us a wrong room. therefore, without contacting us, they have moved our things to another room. I have therefore lost my expensive glasses and they cannot find them. I have tried to talk to the manger several times but nothing happens as I have a compensation claim against them. I have sent a receipt for my glasses that I have lost and the new ones that I have had to acquire as I cannot do without them. the hotel starts by offering me 2 nights at their hotel free of charge, which indicates that they take my complaint seriously. However, I have to explain to them that a stay does not cover my needs. I have probably written 30+ emails with them back and forth. now I have been ignored for a month. I am VERY disappointed with their treatment! Otherwise, I had a really good stay in Bratislava and was very satisfied with staying at the hotel.

Good basic accommodation for a short break, excellent location.

TripAdvisor rating 4.0/5

DayTrip03895933033 Friends getaway - TripAdvisor review

Fairly standard city centre hotel. Excellent location, only 5 mins walk to the historic old town centre, and just below the city castle. Rooms were basic but clean. Twin beds are jammed together, so don't expect a lot of personal space if you're sharing with a friend. Good shower in the bathroom. There is a tram line outside the hotel, but the soundproofing seemed good (on the 3rd floor anyway), so I didn't really hear it. Buffet breakfast is €13 and is actually good value at that, some hot food and plenty of fruit, cereals and cold meats. There are numerous cafes within 10 mins walk for other options though. Staff were very helpful when I'd forgotten a travel plug for my charger and loaned me a suitable cable. All staff were friendly and efficient.

Very good location, nice staff and excellent breakfat

Customer review rating 4.5/5

Zsolt Families - Confirmed reviews ALL

This hotel located very close to the castle and to the old city centre as well, you don't need public transfer to visit both. It also has parking slots. As usual at Ibis, beds are comfortable, breakfast was excellent and their staff is very kind and more polite than the average. Really worth to choose Ibis Bratislava Centrum if you want to stay close to everything in a good hotel!

Dear Mr. Zsolt B., We very much appreciate your comments regarding your stay at the ibis Bratislava Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, IbisTeam

perfect location, good staff

Customer review rating 3.5/5

Romeo G. Families - Confirmed reviews ALL

First, staff makes the difference. We called to book and they helped with parking info, accommodate requests for room with kids (although some staff did indicate discounts that could not apply). Generally good experience. The improvements: - breakfast, expensive for what it offers - hotel facilities can be cleaner, matress soft & old, bathroom fittings - i recommend you take a look at Ibis Altstadt in Nuremberg (we stayed the next day) and see how much it can be improved

Dear Mr. Romeo G., Thank you for your time you took to leave a feedback about your recent stay with us. Each comment is important to us and we will use yours to improve our quality of product and services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, IbisTeam

Customer review rating 1.5/5

Anonymous Families - Confirmed reviews ALL

The staff was very helpful and welcoming (5 stars, really!) and the location was good but the rest was not so great - worn out rooms, dark corridors, uncomfortable beds.

Dear Mrs. Evgeny B., Thank you for taking the time to tell us about your experience at the ibis Bratislava Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, IbisTeam

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Other web-users rate our hotel

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.