ibis Vienna Airport 3 stars

Customer review rating (ALL Rating) 4.2/5 263 reviews

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Raststation Schwechat S1, 2320 SCHWECHAT, Austria

Description

Hotel extras

  • Just 10 km from Vienna International Airport

  • Five meeting rooms with natural light (two are INSPIRED Meeting Rooms)

  • 75 air-conditioned non-smoking rooms

  • The Flave of Marché International: Eat and Work in a Comfortable Atmosphere

  • Chauffeur service for business and private customers

Our accommodation(s)

Hotel location

ibis Vienna Airport

Raststation Schwechat S1
2320 SCHWECHAT
Austria

GPS:48.12184, 16.43801

Telephone
Fax +43 1 7077011595

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  263 reviews

TripAdvisor Rating  3.5/5  252 reviews

Customer review rating 5.0/5

Clare R. Solo - Confirmed reviews ALL

I was initially a bit unimpressed because the name of the hotel implies it is near the airport and there is no shuttle service. Just taxi or uber. However. What a great hotel. Every staff member was helpful, lovely, friendly. I got half board, and seriously it was such great food. Tasty, fresh, varied. The staff there were also so helpful and friendly. Same for the breakfast buffet. Biggest coffee available (and included in the breakfast if you are an IBIS hotel guest). If they had a shuttle, it would be one of the best airport hotels. Without that, I am not sure why they are called airport hotel. But what made up for that was the staff, and food. Bed was comfy. Room clean. A nespresso machine. View of the fields. But it technically a rest stop/hotel for trucks and cars off the motorway. I did get off the train and walked but I wouldn't recommend that! It was quite the adventure and not the best idea I've ever had. Though certainly a walk in the countryside!

Dear Clare R., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed the quality of our food and found our staff to be friendly and helpful. It is always rewarding for our team to know that their efforts have positively impacted our guests' experiences. We appreciate your feedback regarding the lack of shuttle service to the airport. While we strive to provide a comfortable stay, we acknowledge that transportation options can be a concern for some guests. We hope you found the surrounding countryside enjoyable despite the unexpected adventure. Your comments about our facilities, such as the comfortable bed and clean room, are also greatly appreciated. We look forward to welcoming you back in the future, and we hope your next visit will be even more enjoyable. Best regards, ibis Vienna Airport

Customer review rating 0.5/5

Orfeas M. Business - Confirmed reviews ALL

I had an unbelievably bad experience in this property which I chose as an ALL Elite member to be near Vienna airport to catch an early morning flight. I checked in late afternoon and in the evening went out. Early next morning, when I walk up, and tried to take my morning shower I realized that there was no hot water. I called the reception and I was advised that there was a technical problem and it should be solved as of 07:00. However I had to catch a flight so I would be out by that time. What is however the worst is that when I checked in the problem was known and I was not informed by the receptionist. This, in my view, deceitful practice is completely unacceptable and unprofessional. Moreover it does great harm to the Accor brand.

Dear Guest, Thank you for taking the time to share your feedback, and please accept our sincere apologies for the inconvenience you experienced during your recent stay. We are truly sorry that the hot water issue affected your morning and caused additional stress before your early flight. We fully understand how important comfort and reliability are, especially for our ALL Elite members. Most importantly, we regret that you were not informed about the technical problem at check-in. This should not have happened. Transparency and clear communication are essential, and we take your comment very seriously. Please be assured that we are addressing this matter with our front office team to ensure that such an oversight does not occur again. The hot water issue was resolved as quickly as possible; however, we understand that this did not help you due to your early departure. We deeply apologize for the inconvenience caused. Your experience does not reflect the standards we strive to uphold, and we thank you for bringing this to our attention. We hope you will give us the opportunity to restore your confidence in our service during a future stay. Kind regards, Your Ibis Team

Customer review rating 4.5/5

Eva-maria M. Business - Confirmed reviews ALL

I slept only for 3 hours, so not much experience. It was clean and comfortable. The staff was friendly and welcoming. I had not time for breakfast but it was also not in the room price.

Lieber Gast, Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Ibis

Customer review rating 4.0/5

Jakob A. Business - Confirmed reviews ALL

Good location Basic iSI Room spacy Staff reserved / no Accor regognition

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ibis Vienna

Customer review rating 1.0/5

Laura G. Business - Confirmed reviews ALL

The room had a strong smell of cigarettes. There was a strong and unknown noise coming from the door/AC/electronic key. The receptionist came quickly after my call but the noise started again, for about 1 hour. I found a bug (insect) which didn't let me sleep for the whole night. Terrible experience

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Ibis Vienna Airport

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Other web-users rate our hotel

  • 249 reviews 7.4/10 Location
  • 248 reviews 5.7/10 Room
  • 208 reviews 7.7/10 Service
  • 11 reviews 3.8/10 WiFi
  • 124 reviews 5.4/10 Comfort
  • 106 reviews 6.1/10 Cleanliness
  • 104 reviews 4.9/10 Value
  • 98 reviews 7.8/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.