Novotel Aachen City 4 stars

Customer review rating (ALL Rating) 4.6/5 1,732 reviews

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Description

Hotel extras

  • Large breakfast buffet in the international restaurant

  • Spacious rooms with sofas, WIFI, and coffee/tea stations

  • Fitness studio with views over the city

  • Family-friendly

  • Dog-friendly

Our accommodation(s)

Hotel location

Novotel Aachen City

Peterstrasse 66
52062 AACHEN
Germany

GPS:50.777675, 6.09233

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVO2 BAR, LOUNGE AND EATERY

The restaurant starts the day with a breakfast buffet in a modern setting. We serve dishes from all over the world as well as regional delicacies. Our rooms are air-conditioned and our hospitality team is eager to welcome you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,732 reviews

TripAdvisor Rating  4.1/5  1,160 reviews

Customer review rating 5.0/5

Tihomir T. Couples - Confirmed reviews ALL

Staying for second time without any problems. Public parking also well located below the hotel.

Dear Tihomir T., Thank you for your kind words regarding your stay. We are delighted to hear that you found our location convenient and enjoyed your comfortable experience. We look forward to welcoming you back for a third visit. Mit herzlichen Grüßen | With best regards Lilly Dohmen Guest Relation Agent Novotel Aachen City Peterstr. 66 – 52062 Aachen – Germany T +49 (0)241 51 59 290

Customer review rating 3.0/5

Javier F. A. Business - Confirmed reviews ALL

Normally a good hotel, but this time I was given a room by the lifts even if the hotel was not that full. There was no complimentary bottle of water and the breakfast was not great

Dear Mr. F. A., Thank you for your feedback regarding your recent stay. I apologize for the inconvenience of your room's location and the absence of complimentary water. Your comments about breakfast will be shared with our culinary team for consideration. Mit herzlichen Grüßen | With best regards Lilly Dohmen Guest Relation Agent Novotel Aachen City Peterstr. 66 – 52062 Aachen – Germany T +49 (0)241 51 59 290

Customer review rating 5.0/5

Gaz A. Families - Confirmed reviews ALL

We come to Novotel Aachen city all the time and spend lovely time there.

Dear Gaz A., Thank you for your kind words and continued patronage. We are delighted to hear that you consistently enjoy your time at Novotel Aachen City. Your satisfaction is our priority, and we look forward to welcoming you back for many more pleasant stays. Mit herzlichen Grüßen | With best regards Lilly Dohmen Guest Relation Agent Novotel Aachen City Peterstr. 66 – 52062 Aachen – Germany T +49 (0)241 51 59 290

Customer review rating 4.5/5

Graham B. Business - Confirmed reviews ALL

I stayed 3 nights, held business meetings at all times, very easy, convenient and cost-effective

Dear Mr. B., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you found our hotel comfortable and efficient for your business needs. We look forward to welcoming you back on your next visit. Mit herzlichen Grüßen | With best regards Lilly Dohmen Guest Relation Agent Novotel Aachen City Peterstr. 66 – 52062 Aachen – Germany T +49 (0)241 51 59 290

Customer review rating 4.0/5

Karel D. R. Business - Confirmed reviews ALL

Very good reception and friendly staff. Also service was nice, we had after breakfast a small meeting in the bar area, we got served coffee and water and food with a big smile. Only negative point is was the access to the carpark and the availability of chargers for EV cars.

Dear Karel D. R., Thank you for your positive feedback regarding our location, service, and friendly staff. We are pleased to hear that your meeting in the bar area was enjoyable. However, we understand your concerns about the access to the carpark and the availability of chargers for electric vehicles. Please note that the carpark is operated by APAG, and we do not have influence over its pricing or facilities. We appreciate your understanding. Mit herzlichen Grüßen | With best regards Lilly Dohmen Guest Relation Agent Novotel Aachen City Peterstr. 66 – 52062 Aachen – Germany T +49 (0)241 51 59 290

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Other web-users rate our hotel

  • 1,120 reviews 8.5/10 Location
  • 1,283 reviews 7.3/10 Room
  • 1,188 reviews 9.1/10 Service
  • 25 reviews 4.7/10 WiFi
  • 767 reviews 8.5/10 Breakfast
  • 503 reviews 8.6/10 Cleanliness
  • 319 reviews 4.4/10 Value
  • 182 reviews 6.2/10 Amenities

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