Convient location Friendly and helpful staff Room very clean Bedding is pristine Plenty of car parking Room is able to be kept warm in Canberra winter and air con makes it cool in summer It's like home away from home and very quiet No complaints!

Due to a car alarm going off it was a horrible experience, it started around midnight and went for nearly 3 hours, the staff member ended up knocking on every ones door to try and find the owner, 3 police cars came, one very angry man who wanted to get some sleep finally around 3am the alarm was turned off.

I was not happy about paying $5 for parking at point of booking yet there was no dedicated space and the location was remote enough for parking to be uncompetitive. This made the charge seem like a cash grab. The latch on the room window did not work, so it would not stay closed. It did not matter because you could offset the draft by using the air conditioner.

we needed 2 nights and this was perfect for us on a budget

I had a great stay

Parking good Table area glad we can use it but there is nowhere to wash anything No kettle j n meals area Shower lovely but the shower head useless just a jet of water - blocked up obviously Bed super uncomfortable Very dirty this time the shower area awful - so much mould and dead bugs they obviously didn’t put effort in to clean it Bed area clean Mini fridge good Tv good Bother noisy till morning trucks pass

Convenient for visiting relatives. Provided comfortable budget accommodation. We have stayed previously and would do so again.

On arrival I was asked to show my bank account as proof of payment. I declined, checked personally, confirmed the payment had been made only for the reservation to be cancelled 3 hours later and payment returned 4 hours later. The room was dirty, used soap and hair in the shower, 'clean" bath mat was not clean. I attempted to check out the next moring only to find I was charged again for 2 nights. I told reception about the condition of the room. Went out for day when I returned the room had been 'cleaned' however used soap and hair was still in batroom. Showed photos to reception on check out. Found the booking had been removed from my account.

Staff were lovely and the room was very clean and linen/towels were nice, but the room is small and the cube bathroom is so small and ridiculous…..we didn’t use the shower for safety reasons. My husband is very tall and so not small. The step up into the bathroom is also not good. It may have been a good price, but I wouldn’t stay again sorry.

Booked a night here for work through Booking.com after comparing prices on the website as well, paid close to $200. At check in, was informed somewhat coyly by the friendly staff that I paid too much and most guest only paid $120 or so. Shown to my room, which resembled a dorm room from high school. Hard floor, sink next to the double bed, which had a bunk stretched over the top of it. Opened the bathroom to find used towels strung across the floor. Went back to the reception to ask for another room. Friendly staff member apologised and set me up in another room. The same but with no bunk or used towels. Settled in, attempted to warm the room with the AC and could find no remote control unit. Went to reception, more apologies and was handed a remote. Went back to my room, found the remote to be the wrong brand. Went back to reception, more apologies with added blushing, was informed that she would bring up some more. Thought a snack would be useful, only to find the vending machine in reception did not take cash and was "offline". About 20 minutes later, she came to the door with a handful of remotes and together we found one that worked. Eventually went to sleep at around 10.30pm. Was woken at 4am by the sound of a car alarm horn blaring in the carpark under my window. This persisted on and off for about 40 minutes. Could not get back to sleep for about an hour then was woken by my alarm at 6.30am anyway. Despite the apologies and blushes, i will not be staying here again.

Room was clean, proximity to areas I needed to be was perfect, check in check out simple.

A very convenient place to stay for a night to break up a long drive. Reception staff were friendly and helpful. Bed was clean and comfortable and space was good for a single person

It was ok

Room "design" was terrible, shower step up was a hazard for my wife who is disabled as the step up was excessive, and stepping down again was not easy for her. Also the lack of Disability access and consideration when booking in, NO LIFT and or consideration of this was not asked. Also I could not see any Disabled Parking Spaces, if there were any I could not locate them. Also ONLY ONE pillow per person was supplied, and no spares in the room

Requested for a clean and quiet room when booking. I did get a generally clean room but it is probably the noisiest one in the whole hotel. The room is right next to the front door, there was this 3-beeps sound every few mins and I can also hear the door opening and closing, sometimes even slamming, the whole night through. Very early in the morning, I can hear people talking in the reception area.

Compact yet comfortable and overall clean. The common microwave could do with a clean. Convenient location. Check in staff member wonderful, courteous and very helpful. Very pleasant atmosphere. All other staff and guests were delightful.

Well located, the beds were too hard for us oldies, Handicapped facilities were appreciated.

Great staff, appreciated laundry being available. Nice breakfast too

The fridge in room 210 was good but it froze my sandwichs and yoghurt. Just thought you might like to know.