ibis Styles Canberra Eaglehawk Hotel 4 stars

Very good, one air cond still not working very well in the student room we had, new bathroom was welcomed.

Nice rooms and a pleasant environments.

It was a great experience would defiantly stay there again. Only thing is our room smelt like cigarette.

We love staying here as it is a quiet place to be , even with the drought and near by fires we were looked after very well ... my only negative would be at the time we stay 40 deg and no shade sail over the pool very trying times to not get burnt ....

We had a great deal with breakfast in a 2 bedroom family suite, well worth the extra drive from the city centre. Front office staff was friendly and helpful. Breakfast room staff might benefit from customer service training. Overall suite was clean, but there were some dirty dishes in the suite's cupboards. While we knew about plenty of wildlife from our previous stays, the rabbit population has clearly exploded. More of concern however, was the rodent sighted running across the breakfast buffet table before disappearing in its hole in the wall. Hopefully this will be addressed.

This is our second stay here. Loved the adjoining family room for our kids. Great pool and friendly helpful staff. All works well for us. See you next time

Neat nd clean property the staff were lovely we didn’t have an opportunity to eat there but the food looked good. The location is fantastic. I must say I was a bit worried as it was just out of town but it was somewhere we would stay again I must say. The bathrooms were lovely and the rooms have been refurbed and look like an Accor property.

We booked two rooms, both are on the other ends from each other. Trouble with kids. Smelly rooms.

Great place to stay. Friendly staff, clean & tidy room, great pool.

It was ok. Good value for money although we had to switch rooms after the first night as the boiler was messed up by previous customers who made noodles in it, the shower was massively leaking and the room was not clean (let's be honest, it needed to be vaccumed, at least).

Place is run down, food was terrible. Spa is broken, pool table has tears, no bar tender, we had to search the property for someone to serve us a drink. Felt like an intruder. King bed was just 2 singles pushed together, old beds that slanted down so we were either sleeping uphill or downhill depending which side we slept on. Broken cupboards in the room, fridges leaking, leaks in bathroom. Lots of cockroaches. Really upsetting stay. Expected far better. No maple syrup even though there is a pancake machine there. Cold hash browns, very oily food. Staff didn't even turn the restaurant lights on for our Christmas dinner. No decorations on tables like the previous year. Heartbroken for my kids. They always looked forward to visiting. It was turning into a tradition to go to ISEH, but they just wanted to go home.

Good environment but facilities are bit old.

This was our second time we stayed at same hotel when we visit Canberra. Now it's our 'De Place' when visiting Canberra. Greate hospitality. It's worth the money. The rooms are clean and equiped with items to our satisfaction. NOTE: Please note that I had to booked the rooms using booking.com as the booking engine on the site was not working. I have already informed the frontdesk about my fustrations with https://all.accor.com/hotel/9271/index.en.shtml

Pretty pleasant experience. Nice swimming pool and friendly and helpful staff. We asked for extra towels to which they provided as soon as they could. Location is a bit off the city but we knew that when we booked it, plus it has good amenities in case anything is needed.

Our extended family was able to stay at Eaglehawk 4km from our family home, so we could be all together for Christmas celebrations. Plus swim in the pool and play tennis.