ibis Styles Canberra Eaglehawk Hotel 4 stars

Friendly staff, great service, improved breakfast menu and talented chef.

We arrived a touch early and we were greeted by a lovely young lady at Reception who advised where everything was. Lots of brochures available. Dropped our bags in our room which looked great and went exploring in Canberra. Finally came back to our room and the TV did not work. Advised reception -Francis- who eventually came to check, could not rectify and offered the next door room. However, the room smelled of excrement. No way could I ask my wife to stay there. Promptly left our bags in the original room , went back to reception and advised our new friend Francis of the issue. We would go to dinner whilst he found another room. After dinner we were surprised with an upgrade to a 1 bedroom apartment. Sooooooo nice. Now we had to transfer bags and then surprise surprise the TV in the bedroom did not even have an antenna lead installed. You just had to laugh. We notified Francis who arranged to have it fixed the next day. Nothing was a problem to anyone. Francis always had a smile for you . The restaurant service was impecable both at breakfast and dinner. Fabulous service. Yes, we had initial issues but all were resolved with understanding, smiles and empathy. Would thoroughly recommend and we will be back. .

I recently booked accommodation through the receptionist named Francis. The professionalism and curious manner in which Francis assisted me to make my booking was outstanding I can honestly say his customer service abilities were exceptional. The accommodation wasn’t the best I have stayed in however I would recommend this place for its convent location excellent price and value for money.

The place was comfortable and had no highway noise. It reminded me of places we have stayed in the USA which are on the main highway behind a pub or a service station. It's a ten minute drive to Canberra suburbs and the actual hotel is in NSW.

peaceful,rooms were nice size for price.

This has been our third time staying at EagleHawk. It is our go to place when going to Canberra

Comfortable room and delicious breakfast

Rooms need a little attention

Our trip was enhanced by our overnight stay at Eagle Hawk we wish we could have stayed for longer but we had another booking at tall trees and it was a lower price which we needed. our original plan was to leave home a day later and arrive in Canberra a day later or the next three days but we decided to get away earlier on very short notice. we did not know what to expect when we booked Eagle Hawk but was very happy with the , the comfort of the bed and the general area. we will definitely consider staying again on our next trip.

Plenty of space inside for truck parking, well priced, quiet, excellent service

We had a good stay close to south Canberra and AWM. It was very convenient coming from Sydney

The hotel room was nice and clean, good location. Only downfall was the pillows were too tall and hard, we all woke up with sore necks :(

It was a good stay, the staff were friendly, and it was good value for money. Only complaint was that the air conditioner unit probably needed replacing or repaired. It sounded like a freight train and as a result we couldn’t run it of a night so it did get cold. Other than that it was a good stay.

Well priced, plenty of parking, well located, good food and excellent service considering COVID guidelines, clean spacious room, comfortable bed and hot shower,

Our stay recently was wonderful! The hotel was warm and inviting and we found the staff pleasent and accomidating. We have been staying here for 20+ years and its great to see the hotel is constantly being upgraded and renovated. The room was clean and comfortable. The restaurant was tidy and the food was delicious. I love the birds, the bunnies and the bush environment, it really is relaxing. Cannot recommend highly enough. We are already planning our next stay.