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ibis Le Touquet Thalassa Hotel 3 stars

Customer review rating 4.0/5 7,246 reviews

ALLSAFE approved hotel

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ibis Le Touquet Thalassa
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+ 18 Services

Hotel extras

  • Rooms facing the sea

  • Restaurant "Le Potj" with sea view

  • Buffet breakfast

  • Labeled ALLSAFE

  • Terrace facing the sea

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 16h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private outdoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
Leisure and activities
  • Indoor heated pool
  • Thalassotherapy centre (Nearby)
  • Fitness centre
  • Golf course 18 holes (Nearby)
  • Tennis
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • Web corner
Information message

Hotel location

ibis Le Touquet Thalassa

Avenue Louison Bobet
Front de Mer
BP 214
62520 le touquet
france

Tel: +33321098700

Fax: (+33)3/21098710

Check-in from 16h00

Check out up to 12h00

  • ETAPLES/ BERCK :  Ligne 513 Thalasso

  • By plane

    LILLE At 2km / 1 miles

  • By plane

    PARIS CHARLES DE GAULLE At 189km / 117 miles

  • By boat

    CALAIS At 60km / 37 miles

  • By train

    ETAPLES LE TOUQUET At 5km / 3 miles

GPS :50.514081, 1.578104

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Garden-side room, 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Views: Garden View *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Bathrobe

Standard room, 1 double bed on the garden side

  • Max. number of persons: 2
  • Views: Garden View *

* Subject to availability

  • Bathrobe

Standard room with 1 double bed, sea front

  • Max. number of persons: 2
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Bathrobe

Standard Sea-View Room with Balcony, 1 double bed

  • Max. number of persons: 2
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Bathrobe

Standard Sea-View Room with Balcony, 2 single beds

  • Max. number of persons: 2
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Bathrobe
Rooms

Our restaurants and bars

LE POTJ'

Type of cuisine: French

Come and discover a new take on local cuisine. Indoors or outdoors, comfortably seated in front of the sea

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE POTJ'

Non contractual photo

Fancy a coffee after lunch or another drink to continue your evening? Our bar is open daily from morning until late at night. This friendly atmosphere is perfect for a spot of relaxation and offers a unique panorama.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our thalasso and spa offers

Located alongside a sparkling bay looking across to the long stretch of Le Touquet beach, the Institute offers magnificent sea views. Our professional staff and ultramodern facilities guarantee quality treatment in a friendly atmosphere.

Visit the Thalassa Sea & Spa site

Our guest reviews for
ibis Le Touquet Thalassa

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

7,246 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,328 reviews

Spa hotel

TripAdvisor rating 5.0/5

Martin C 18/10/2020 TripAdvisor review

This is not the normal Ibis, it is more upmarket and a spa hotel. Dogs are not permitted in the restaurant. It is more expensive than normal. It is coupled with the Mercury hotel, quite large and finding the check in is a bit tricky. It is a very pleasant hotel, in a nutshell - just not your normal Ibis

Good Evening, We very much appreciate your comments regarding your stay at the ibis Le Touquet Thalassa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric Lefebvre

excellent location and great views, but poor service

TripAdvisor rating 3.0/5

psclbndt 11/10/2020 TripAdvisor review

Location is great. Breathtaking views from restaurant and bar. Hotel oriented to pool and spa activities. Very long corridors. To access to lobby from the ibis entrance, you have to travel through the spa, swimming pool, restaurant and take 2 elevators. As my key was not properly activated, I had to do the whole trip again with luggage. Additional service is overated and was charged twice. It is nice to have a kettle, but it was calcified, thus non usable.

Good Evening, Many Thanks for your comments. Please accept your apologies for the problem with your key. Regards, Frédéric Lefebvre

Good stay and well located.

Customer review rating 4.0/5

Sam Friends - 27/09/2020 Confirmed reviews ALL

The hotel displays a beautiful design and view on the beach. The team is lovely and careful about the health situation. We felt safe. Regarding the room, some details like glasses for water, were lacking. I’m sure the hotel could afford reusable or even plant based cups. Overall it was a nice stay.

Dear Miss W., We very much appreciate your comments regarding your stay at the ibis Le Touquet Thalassa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric Lefebvre

TOP

Customer review rating 5.0/5

Mr F. Couples - 01/09/2020 Confirmed reviews ALL

MEGA TOP

Good location but pricy

Customer review rating 3.5/5

Gaëlle T. Solo - 01/09/2020 Confirmed reviews ALL

I stayed a few times at the Ibis Le Touquet from the past. This was my first stay post refurbishment (which was much needed). I was disappointed with the quality of the works done to the bedrooms: my room was very small and the materials are obviously of not high quality. There are already several scratches here and there and the painting wasn't done with care. My room had a communicating door with the room next door. There was no noise insulation whatsoever. It was highly unpleasant to be woken up by my neighbours as they returned late in the evening. I could hear all their chatting. It felt like they were in my room! Worst of all they were smoking in their room. Maybe they had their window open but still the smell would go into my room underneath the door. It was truly horrid. I had to get up multiple times to open my window since they smoked several cigarettes. The same happened again fist thing in the morning. Great way to start my day... !! A breakfast box is prepared in front of you to eat in the room. There are no proper tables where to eat and I thought it was pricy to ask for 14€ considering the content. I felt the overall quality of the food at the restaurant also declined unfortunately. The staff remains extremely pleasant though. Overall I think the hotel takes advantage of its location on the beach to charge a very high rate. 200€ a night at an Ibis for such services is too much money.

Great Location, Great staff

Customer review rating 4.0/5

The H. O. Couples - 01/09/2020 Confirmed reviews ALL

I love the idea of having a room almost literally on the beach. Food in the IBIS restaurant is OK. Swimming pool is awesome. Good value for money. The fact that hotel finishing is a little minimalistic and 'cheap' is largely compensated by the great location and super friendly staff

Dear Hans D., We very much appreciate your comments regarding your stay at the ibis Le Touquet Thalassa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous O.. Sincerely, Frédéric Lefebvre

good location

Customer review rating 4.0/5

Strasser Friends - 31/08/2020 Confirmed reviews ALL

easy check-in, pleasant staff

Dear Mister Strasser, We very much appreciate your comments regarding your stay at the ibis Le Touquet Thalassa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric Lefebvre
Customer review rating 3.5/5

L M. Couples - 29/08/2020 Confirmed reviews ALL

We spent two nights with you, the room and the location was nice in front of the beach but we were very disappointed by the breakfast. I know it's due to covid rules but I think the price should've been modified to reflect this.

Dear Miss M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Frédéric Lefebvre

Excellent location

Customer review rating 3.5/5

Andrew G. Couples - 15/08/2020 Confirmed reviews ALL

Overall good given restrictions in place with Covid

Dear Mister G., We very much appreciate your comments regarding your stay at the ibis Le Touquet Thalassa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The problem with internet comes from a break in the SFR fiber in Le Touquet and not from the hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric Lefebvre

Best location in Le Touquet

Customer review rating 4.5/5

Jonathan Families - 31/07/2020 Confirmed reviews ALL

Our fifth or sixth visit to our favourite hotel in Le Touquet and very impressed with most aspects of the refurbishment. Lovely rooms and common areas, great new gym overlooking the sea and a nice makeover of the pool.

Dear Mister C., We very much appreciate your comments regarding your stay at the ibis Le Touquet Thalassa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric Lefebvre

Gréât location

Customer review rating 4.5/5

Anonymous Friends - 28/07/2020 Confirmed reviews ALL

Excellent attention

Bonjour Madame P., Nous vous remercions pour vos commentaires suite à votre séjour à l'hôtel ibis Thalassa Le Touquet. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau sur le site Thalassa Sea & Spa Le Touquet, nous vous prions de croire, Madame P., en l’expression de nos sentiments les meilleurs. Frédéric Lefebvre

Beautiful view and location

Customer review rating 4.0/5

Jeremie Families - 27/07/2020 Confirmed reviews ALL

The added value of the hotel is the room facing the sea. It is an unique location! But in addition people are very nice and user centric, despite the COVID situation

Dear Mister A., We very much appreciate your comments regarding your stay at the hôtel ibis Thalassa Le Touquet. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric Lefebvre
Customer review rating 2.5/5

Anonymous Couples - 24/07/2020 Confirmed reviews ALL

Poor welcome. Arrived late at night. Signage to reception unclear. Extremely long walk to room. Very impractical for bringing luggage and dog crate from car to room. Had to climb up a grassy bank to access car park.

Dear Miss A., Thank you for taking the time to tell us about your experience at the ibis Le Touquet Thalassa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Frédéric Lefebvre

Superb location

Customer review rating 3.0/5

Ianb Couples - 21/07/2020 Confirmed reviews ALL

Fantastic view, shame the hotel does not match the location

Dear Mister B., Thank you for taking the time to tell us about your experience at the ibis Le Touquet Thalassa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Frédéric Lefebvre

Well Located. Good stay.

Customer review rating 5.0/5

Thomas P. H. Business - 19/07/2020 Confirmed reviews ALL

The Hotel and staff are always immaculate. I always enjoy my stay there.

Dear Mister H., We very much appreciate your comments regarding your stay at the hotel ibis Thalassa Le Touquet. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric Lefebvre
Customer review rating 4.0/5

Anonymous Solo - 12/07/2020 Confirmed reviews ALL

well located good service one thing: the windows should be cleaned more often from the sandy win

Dear Miss a., We very much appreciate your comments regarding your stay at the ibis Le Touquet Thalassa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please accept my apologies for the problem of the window. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric Lefebvre

An excellent stay

Customer review rating 5.0/5

Ken, B. U. Couples - 20/03/2020 Confirmed reviews ALL

My wife and I came for a three day Spring break in Le Touquet. The room was most comfortable, with a lovely view on to the beach. Breakfast was delicious with plenty of choice. In the evening, we twice ate in the restaurant and were equally pleased. Staff were always polite and helpful.

Dear Mister B., We very much appreciate your comments regarding your stay at the ibis Le Touquet Thalassa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric Lefebvre

Short stay

Customer review rating 3.5/5

Philip W. Couples - 10/03/2020 Confirmed reviews ALL

The walk from the car park to reception then the walk from reception to the room is far far far to long

Dear Mister W., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Frédéric Lefebvre

One bad experience after another.

Customer review rating 1.0/5

C. Couples - 14/02/2020 Confirmed reviews ALL

We arrived in the main carpark, entered the building in front of us, expecting to find the reception. No signs to reception, so walked down the stairs to an empty restaurant. Waited several minutes till a gentleman walked passed. He pointed to the general direction of the reception. Still no signs, passed through the restaurant, down corridors and passed a swimming pool. Eventually arrived at the reception, with our suitcases. Was taken by the receptionist back towards the restaurant and told to walk to the end of the corridor, quite some distance with our bags. Arrived at the room, pleased with the room. Went for a shower, I had just put shampoo on, when I realised the shower was not draining and was now flooding the bathroom. Used towels to mop up substantial amount of water. Went to call reception on room phone, but no information as to what number to call. Husband went back to restaurant to get help. Maintenance arrived promptly and sorted blocked drain, but left the wet towels on the floor. We had booked a table for dinner at 7.00pm, but because of bathroom issue, we had to postpone a dinner reservation till 8.30pm. We arrived at the restaurant, had a drink in the bar and then went in at 8.30pm. Our order was eventually taken 40 minutes later and served at 9.30pm. I asked three times for some water, which was something that was given to everyone else that ordered, but not us. This meant to be a special evening at a hotel we had been to many years ago, in a town we adore. My recommendations for this hotel is please put up some signs and put an information sheet in the room. We were left tired and dissatisfied.

Dear Yvonne C., Thank you for taking the time to tell us about your experience at the ibis Le Touquet Thalassa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please accept again my apologies and a bonus of 700 points on your ALL card for the problem in your room. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Frédéric Lefebvre

Fabulous location

Customer review rating 5.0/5

Cathy O. Couples - 12/02/2020 Confirmed reviews ALL

Easy to access, getting into carpark a bit strange. Had to check in before got access code. Very weird!! Apart from that hotel , rooms and pool all fab

Dear Miss O., We very much appreciate your comments regarding your stay at the ibis Le Touquet Thalassa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric Lefebvre

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