ibis Le Touquet Thalassa Hotel 3 stars

The Hotel and staff are always immaculate. I always enjoy my stay there.

well located good service one thing: the windows should be cleaned more often from the sandy win

My wife and I came for a three day Spring break in Le Touquet. The room was most comfortable, with a lovely view on to the beach. Breakfast was delicious with plenty of choice. In the evening, we twice ate in the restaurant and were equally pleased. Staff were always polite and helpful.

The walk from the car park to reception then the walk from reception to the room is far far far to long

We arrived in the main carpark, entered the building in front of us, expecting to find the reception. No signs to reception, so walked down the stairs to an empty restaurant. Waited several minutes till a gentleman walked passed. He pointed to the general direction of the reception. Still no signs, passed through the restaurant, down corridors and passed a swimming pool. Eventually arrived at the reception, with our suitcases. Was taken by the receptionist back towards the restaurant and told to walk to the end of the corridor, quite some distance with our bags. Arrived at the room, pleased with the room. Went for a shower, I had just put shampoo on, when I realised the shower was not draining and was now flooding the bathroom. Used towels to mop up substantial amount of water. Went to call reception on room phone, but no information as to what number to call. Husband went back to restaurant to get help. Maintenance arrived promptly and sorted blocked drain, but left the wet towels on the floor. We had booked a table for dinner at 7.00pm, but because of bathroom issue, we had to postpone a dinner reservation till 8.30pm. We arrived at the restaurant, had a drink in the bar and then went in at 8.30pm. Our order was eventually taken 40 minutes later and served at 9.30pm. I asked three times for some water, which was something that was given to everyone else that ordered, but not us. This meant to be a special evening at a hotel we had been to many years ago, in a town we adore. My recommendations for this hotel is please put up some signs and put an information sheet in the room. We were left tired and dissatisfied.

Easy to access, getting into carpark a bit strange. Had to check in before got access code. Very weird!! Apart from that hotel , rooms and pool all fab

Overall very nice experience with Zen Package (3 individual treatments).

we were able to access our room early on Saturday, the room is fantastic, very clean, excellent view. We were able to get a drink in the bar, service was very good. We went out to dinner and on our return were greeted by staff in a very friendly way Next morning breakfast was very good and comprehensive, and on our departure the receptionist was very helpful. We love this hotel and will return soon

Hi, I was a bit surprised to realize the welcome desk was so far from the car park and from my room.

Good. As expected.

We have stayed at this hotel several times in the past, but since the refurbishment it has been much, much improved. A lovely welcoming entrance. Several registration desks, plenty of seating and view of the sea from the large glass windows. The staff were pleased to see us and our booking and key was quickly arranged. There are two restaurant/ dining areas and adjacent bar. The breakfast offered a wide choice, with healthy eating in mind and a Dietician greeted us should we require any advice at breakfast. There is a super gym with a wide range of equipment to satisfy all fitness requirements. Our room was perfect, clean, plenty of towels and dressing gowns. The bathroom could have done with some brighter lighting, small criticism, but overall very satisfactory. We will certainly be booking this Ibis again.

The hotel is relatively new with a great setting and some wonderful vistas - but it looks like the finishing was hurried and the layout and signage in this hotel and spa is somewhat confusing .the restaurant has some good dishes but my food was cold and the service below average

The Location was great, good Chefs in IBIS and Novotel Restaurant, Cleanness could be better and the "complementary Drink" was at the end on my Invoice - because it was Alcohol - told me the employee.

We’ve stayed at the adjoining Novotel several times, so thought we’d check out the new Ibis. We found it very clean, stylish and friendly. Rooms are smaller than the Novotel, but have beautiful views and everything you need. This has to be the best Ibis there is, right on the sand. Free parking and a lovely bar. Breakfast was continental and we fancied a greater choice, so we popped next door for that. I’d highly recommend.

DISGRACEFUL THE IBIS RECEPTION HAS GONE. THE RECEPTION IS AT LEAST HALF A KILOMETRES FROM THE ROOM 136, MY WIFE IS POORLY AND CANNOT WALK THIS TYPE OF DISTANCE, ALSO THE ROOM WAS NOT ON THE FLOOR REQUESTED. THE ROOM WAS NOT PREPARED A PILLOW WAS STAINED AND DID NOT HAVE A PILLOW CASE. IT WAS -2C OUTSIDE AND THE ROOM WAS COLD AND THE HEATING DID LITTLE TO IMPROVE MATTERS. THERE USED TO ELECTRIC RADIATORS. THIS HOTEL IS NO LONGER FIT FOR PURPOSE.