ibis Le Touquet Thalassa Hotel 3 stars

Customer review rating (ALL Rating) 4.0/5 8,047 reviews

ALLSAFE approved hotel

Information message

ibis Le Touquet Thalassa
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+ 15 Services

Hotel extras

  • Bedrooms facing the sea

  • Le Potj Restaurant with sea view

  • Buffet breakfast

  • Certified ALLSAFE

  • Terrace facing the sea

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Le Touquet Thalassa

Avenue Louison Bobet
Front de Mer
BP 214
62520 le touquet
france

Fax: (+33)3/21098710

Check-in from 16h00

Check out up to 12h00

  • ETAPLES/ BERCK:  Ligne 513 Thalasso

  • By plane

    LILLE At 2km / 1 miles

  • By plane

    PARIS CHARLES DE GAULLE At 189km / 117 miles

  • By boat

    CALAIS At 60km / 37 miles

  • By train

    ETAPLES LE TOUQUET At 5km / 3 miles

GPS:50.514081, 1.578104

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

LE POTJ

Come and discover a new take on local cuisine. Indoors or outdoors, comfortably seated in front of the sea

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our guest reviews for
ibis Le Touquet Thalassa

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

8,047 reviews

TripAdvisor Rating 3.5/5

1,401 reviews

Perfect remedy to the current grim situation

Customer review rating 4.5/5

Sb Families - 13/12/2021 Confirmed reviews ALL

Staff very efficient and friendly. Easy check in considering safety health requirements. Rooms recently renovated and with a sea view.

Dear Mister b., We very much appreciate your comments regarding your stay at the ibis Le Touquet Thalassa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric Lefebvre Executive assistant

Wonderful and restful location ... but the music, please turn it off or put something else !

Customer review rating 4.0/5

V C. Solo - 30/11/2021 Confirmed reviews ALL

Everything perfect (nice staff, wonderful room with balcony to the sea), great restaurant (a slightly more diverse menu would be welcomed) - BUT - the music everywhere (except in the room obviously) is a nightmare ... absolutely not in resonance with the SPA experience and calm setting that is being sought. If you have to put music everywhere (do you? really?) at least put high quality peaceful music. People come to rest, and hearing this awful music impeded a complete escape, too bad ... but it's a very small thing to change and it would add tremendously to the overall quality of the experience in such a beautiful setting!

Bonjour Madame C., Nous vous remercions pour vos commentaires suite à votre séjour à l'hôtel ibis Thalassa Le Touquet. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour nos collaborateurs qui travaillent jour après jour pour vous offrir un service irréprochable. Nous avons toutefois pris note de vos commentaires concernant l'offre musicale et vos retours, impressions sont importants pour améliorer nos services et prestations. Pour information, la marque ibis est partenaire de The Voice. Dans l’attente de vous accueillir pour une nouvelle expérience bien-être, nous vous prions de croire, Madame C., en l’expression de nos sentiments les meilleurs. Frédéric Lefebvre Assistant de direction

Well located

Customer review rating 4.0/5

Mw… Couples - 19/11/2021 Confirmed reviews ALL

2 nights late in November booked 1 month before

Dear Mister M., We very much appreciate your comments regarding your stay at the ibis Le Touquet Thalassa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric Lefebvre Executive assistant

Good Stay

Customer review rating 4.0/5

Fredbou Couples - 15/11/2021 Confirmed reviews ALL

Enjoyed a long week-end, facing the sea, and having some thalassotherapy. Hotel was full, but staff was helping to get the feeling to be served promptly. Quite expensive for the size of the room though.

Bonjour Monsieur B. Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt pour une nouvelle expérience bien-être. Veuillez agréer, Monsieur B., nos salutations distinguées. Frédéric Lefebvre Assistant de direction

Much improved from 5 years ago

Customer review rating 4.5/5

Neil T. Families - 13/11/2021 Confirmed reviews ALL

Excellent upgrade in last year Great position from room with balcony and see views Only disappointment was that we were unable to have dinner at the hotel as it was fully booked. We did not know we had to book dinner in advance

Dear Mister T., We very much appreciate your comments regarding your stay at the ibis Le Touquet Thalassa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric Lefebvre Executive assistant

Nice moments

Customer review rating 4.0/5

Francoise M. Families - 04/11/2021 Confirmed reviews ALL

Good room with a beautiful view - every staff member was very nice - marvellous swimming pool

Dear Miss M., We very much appreciate your comments regarding your stay at the ibis Le Touquet Thalassa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric Lefebvre Executive assistant

Nice view if you get the room you booked

Customer review rating 2.0/5

Eva Families - 31/10/2021 Confirmed reviews ALL

We booked through the reservation center as our adult daughter is disabled and we needed two interconnecting rooms so that we can be together to provide support. After speaking to the hotel, the phone agent confirmed that there were two seaview with balcony rooms that were interconnecting. The rooms were duly booked and the confirmation was followed up by email. A couple of days before our stay another email arrived advising that if we wanted interconnecting rooms, one of the rooms would need to be changed to seaview but without a balcony. We accepted the change but when we arrived at the hotel there were no interconnecting rooms! Luckily after a lot of faffing and stress the front desk found us a family room which was at the far end of the hotel with no seaview. The room was small but clean and we were grateful that we could all be in the same room. However, my daughter developed a few itches after the first night. I wonder if it was to do with the sofa bed as my husband also got terrible itches after he swapped bed with my daughter in the middle of the night when she couldn't get comfortable and was tossing and turning a lot causing loud squeaky noises. My son and daughter in law managed to get a seaview room so we were able to enjoy the seaview a bit but it's not the same as waking up to it! Also the room and the balcony are so small we could hardly move when the 5 of us were together. We were very disappointed with our experience as we cut short our stay at the Holiday Inn Resort Le Touquet to try the Ibis out for its seaview rooms. We joined Accor thinking that we may try their other hotels in the future but think we will stay with IHG or Hilton instead.

Great lication

Customer review rating 3.0/5

Margo K. Families - 03/10/2021 Confirmed reviews ALL

We arrived late and did not know where to park. Reception some distance from car park. Check in not a great experience.

Dear Miss L., Thank you for taking the time to tell us about your experience at the ibis Le Touquet Thalassa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Frédéric Lefebvre

Nice stay

Customer review rating 4.5/5

Jeff W. Couples - 02/08/2021 Confirmed reviews ALL

Pleasant stay. Good location, professional and friendly staff.

Dear Mister W., We very much appreciate your comments regarding your stay at the hotel ibis Thalassa Le Touquet. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric Lefebvre

Well located

Customer review rating 4.0/5

Rea Families - 18/07/2021 Confirmed reviews ALL

Well located, friendly and helpful staff, good service

Dear Rea V., We very much appreciate your comments regarding your stay at the ibis Le Touquet Thalassa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric Lefebvre

Good location on the beach

Customer review rating 4.0/5

Anonymous Couples - 12/07/2021 Confirmed reviews ALL

Comfortable room and good facilities. Limited food services. Overall pleasant stay.

Dear Jean Claude N., We very much appreciate your comments regarding your stay at the hotel ibis Thalassa Le Touquet. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric Lefebvre

Well located with beautiful view

Customer review rating 3.5/5

Gence Couples - 20/06/2021 Confirmed reviews ALL

Hotel is well located and the rooms have a beautiful view of the sea/beach. Lobby's entrance is quite difficult to find (it's the big building between the Ibis and the Novotel) because of the "not so clear" instructions. We didn't try the restaurant nor the breakfast. By looking at it in the mornings, the breakfast seemed to be quite expensive for what was delivered.

Dear Mister K., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Frédéric Lefebvre

Spa hotel

TripAdvisor rating 5.0/5

Martin C 18/10/2020 TripAdvisor review

This is not the normal Ibis, it is more upmarket and a spa hotel. Dogs are not permitted in the restaurant. It is more expensive than normal. It is coupled with the Mercury hotel, quite large and finding the check in is a bit tricky. It is a very pleasant hotel, in a nutshell - just not your normal Ibis

Good Evening, We very much appreciate your comments regarding your stay at the ibis Le Touquet Thalassa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric Lefebvre

excellent location and great views, but poor service

TripAdvisor rating 3.0/5

psclbndt 11/10/2020 TripAdvisor review

Location is great. Breathtaking views from restaurant and bar. Hotel oriented to pool and spa activities. Very long corridors. To access to lobby from the ibis entrance, you have to travel through the spa, swimming pool, restaurant and take 2 elevators. As my key was not properly activated, I had to do the whole trip again with luggage. Additional service is overated and was charged twice. It is nice to have a kettle, but it was calcified, thus non usable.

Good Evening, Many Thanks for your comments. Please accept your apologies for the problem with your key. Regards, Frédéric Lefebvre

Interesting design but needs support

TripAdvisor rating 4.0/5

Tone561953 Couples - 15/12/2019 TripAdvisor review

The hotel is relatively new with a great setting and some wonderful vistas - but it looks like the finishing was hurried and the layout and signage in this hotel and spa is somewhat confusing .the restaurant has some good dishes but my food was cold and the service below average

Good Evening, Many Thanks for your comments. See you soon with pleasure, Regards, Frédéric Lefebvre

Good location. Room comfortable and well equiped but quite a few problems

TripAdvisor rating 3.0/5

anasofiamar Couples - 14/11/2019 TripAdvisor review

The room was comfortable and well equiped. The problems start at the arrival: in order to check in we had to take two lifts and walk a long corridor. And then we had to come back to the starting point, where all the rooms are. We booked a room with a sea view and were given a room with a staircase in front of the window. We had to walk all the way back to the reception and back in order to get another room. Breakfast was until 10:30 but at 09:50 the staff started preparing the tables for lunch time and they didn't allow people to sit where they wanted, ridiculous!!

Good Evening, Many Thanks for your comments. See you soon, Regards, Frédéric Lefebvre

Dennis H

TripAdvisor rating 4.0/5

dennisholmes2018 Couples - 11/10/2019 TripAdvisor review

Basic, functional & efficient hotel for short stay. Great sea view. Long corridors from Reception to rooms. Breakfast disappointing as no hot options. Good car parking and easy stroll along sea front/beach to get into town.

Good Evening, Many Thanks for your comments. See you soon with pleasure, Regards, Frédéric Lefebvre

By the seaside.

TripAdvisor rating 4.0/5

ParisPals Couples - 03/10/2019 TripAdvisor review

The hotel has had some improvements since my last stay and I do not think they are for the better. The combined reception for the Ibis & Novotel does not work for me. It is necessary to walk a fair way to check out of the hotel along with the undesirable effect of walking through the dining area. It was off putting to have suitcases being pulled along whilst trying to eat. Signage is very poor.

Good Evening, Many thanks for your comments. Regards, Frédéric Lefebvre

Spectacular position

TripAdvisor rating 4.0/5

Roger B Friends getaway - 18/09/2018 TripAdvisor review

This hotel is not the Ritz but the view of the beach from our room, normally I would score the hotel a *** but the view, the staff and the swimming pool facility i can't fault.The room itself is cosy, clean and adequate, should be interesting to see what the hotel is like when it has been updated.

I do like to be beside the seaside!

TripAdvisor rating 4.0/5

ParisPals Family - 16/09/2018 TripAdvisor review

The location was perfect but you definitely need a second floor room to experience the best of the hotel. The domestic staff keep the rooms spotless and the catering staff are a joy especially Helene.

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