ibis Le Touquet Thalassa Hotel 3 stars

Customer review rating 3.9/5 6,856 reviews

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ALLSAFE approved hotel

ibis Le Touquet Thalassa
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Hotel extras

  • Rooms facing the sea

  • Restaurant "Le Potj" with sea view

  • Breakfast to go only

  • Labeled ALLSAFE

  • Terrace facing the sea

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 16h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private outdoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
Leisure and activities
  • Indoor heated pool
  • Thalassotherapy centre (Nearby)
  • Fitness centre
  • Golf course 18 holes (Nearby)
  • Tennis
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • Web corner
Information message

Hotel location

ibis Le Touquet Thalassa

Avenue Louison Bobet
Front de Mer
BP 214
62520
le touquet
france

Tel: +33321098700

Fax: (+33)3/21098710

Check-in from 16h00

Check out up to 12h00

  • ETAPLES/ BERCK :  Ligne 513 Thalasso

  • By plane

    LILLE At 2km / 1 miles

  • By plane

    PARIS CHARLES DE GAULLE At 189km / 117 miles

  • By boat

    CALAIS At 60km / 37 miles

  • By train

    ETAPLES LE TOUQUET At 5km / 3 miles

GPS :50.514081, 1.578104

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Garden-side room, 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Views: Garden side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Bathrobe

Standard room, 1 double bed on the garden side

  • Max. number of persons: 2
  • Views: Garden side *

* Subject to availability

  • Bathrobe

Standard room with 1 double bed, sea front

  • Max. number of persons: 2
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Bathrobe

Standard Sea-View Room with Balcony, 1 double bed

  • Max. number of persons: 2
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Bathrobe

Standard Sea-View Room with Balcony, 2 single beds

  • Max. number of persons: 2
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Bathrobe
Rooms

Our restaurants and bars

LE POTJ'

Type of cuisine: French

Come and discover a new take on local cuisine. Indoors or outdoors, comfortably seated in front of the sea

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE POTJ'

Non contractual photo

Fancy a coffee after lunch or another drink to continue your evening? Our bar is open daily from morning until late at night. This friendly atmosphere is perfect for a spot of relaxation and offers a unique panorama.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our thalasso and spa offers

Located alongside a sparkling bay looking across to the long stretch of Le Touquet beach, the Institute offers magnificent sea views. Our professional staff and ultramodern facilities guarantee quality treatment in a friendly atmosphere.

Visit the Thalassa Sea & Spa site

Our guest reviews for
ibis Le Touquet Thalassa

100% genuine reviews from our guests

Find out more

ALL Rating 3.9/5

6,856 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,278 reviews

Best location in Le Touquet

Customer review rating 3.9/5

Jonathan Families - 31/07/2020 Confirmed reviews ALL

Our fifth or sixth visit to our favourite hotel in Le Touquet and very impressed with most aspects of the refurbishment. Lovely rooms and common areas, great new gym overlooking the sea and a nice makeover of the pool.

Dear Mister C., We very much appreciate your comments regarding your stay at the ibis Le Touquet Thalassa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric Lefebvre

Gréât location

Customer review rating 3.9/5

Anonymous Friends - 28/07/2020 Confirmed reviews ALL

Excellent attention

Bonjour Madame P., Nous vous remercions pour vos commentaires suite à votre séjour à l'hôtel ibis Thalassa Le Touquet. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau sur le site Thalassa Sea & Spa Le Touquet, nous vous prions de croire, Madame P., en l’expression de nos sentiments les meilleurs. Frédéric Lefebvre

Beautiful view and location

Customer review rating 3.9/5

Jeremie Families - 27/07/2020 Confirmed reviews ALL

The added value of the hotel is the room facing the sea. It is an unique location! But in addition people are very nice and user centric, despite the COVID situation

Dear Mister A., We very much appreciate your comments regarding your stay at the hôtel ibis Thalassa Le Touquet. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric Lefebvre
Customer review rating 3.9/5

Anonymous Couples - 24/07/2020 Confirmed reviews ALL

Poor welcome. Arrived late at night. Signage to reception unclear. Extremely long walk to room. Very impractical for bringing luggage and dog crate from car to room. Had to climb up a grassy bank to access car park.

Dear Miss A., Thank you for taking the time to tell us about your experience at the ibis Le Touquet Thalassa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Frédéric Lefebvre

Superb location

Customer review rating 3.9/5

Ianb Couples - 21/07/2020 Confirmed reviews ALL

Fantastic view, shame the hotel does not match the location

Dear Mister B., Thank you for taking the time to tell us about your experience at the ibis Le Touquet Thalassa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Frédéric Lefebvre

Well Located. Good stay.

Customer review rating 3.9/5

Thomas P. H. Business - 19/07/2020 Confirmed reviews ALL

The Hotel and staff are always immaculate. I always enjoy my stay there.

Dear Mister H., We very much appreciate your comments regarding your stay at the hotel ibis Thalassa Le Touquet. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric Lefebvre
Customer review rating 3.9/5

Anonymous Solo - 12/07/2020 Confirmed reviews ALL

well located good service one thing: the windows should be cleaned more often from the sandy win

Dear Miss a., We very much appreciate your comments regarding your stay at the ibis Le Touquet Thalassa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please accept my apologies for the problem of the window. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric Lefebvre

An excellent stay

Customer review rating 3.9/5

Ken, B. U. Couples - 20/03/2020 Confirmed reviews ALL

My wife and I came for a three day Spring break in Le Touquet. The room was most comfortable, with a lovely view on to the beach. Breakfast was delicious with plenty of choice. In the evening, we twice ate in the restaurant and were equally pleased. Staff were always polite and helpful.

Dear Mister B., We very much appreciate your comments regarding your stay at the ibis Le Touquet Thalassa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric Lefebvre

Short stay

Customer review rating 3.9/5

Philip W. Couples - 10/03/2020 Confirmed reviews ALL

The walk from the car park to reception then the walk from reception to the room is far far far to long

Dear Mister W., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Frédéric Lefebvre

One bad experience after another.

Customer review rating 3.9/5

C. Couples - 14/02/2020 Confirmed reviews ALL

We arrived in the main carpark, entered the building in front of us, expecting to find the reception. No signs to reception, so walked down the stairs to an empty restaurant. Waited several minutes till a gentleman walked passed. He pointed to the general direction of the reception. Still no signs, passed through the restaurant, down corridors and passed a swimming pool. Eventually arrived at the reception, with our suitcases. Was taken by the receptionist back towards the restaurant and told to walk to the end of the corridor, quite some distance with our bags. Arrived at the room, pleased with the room. Went for a shower, I had just put shampoo on, when I realised the shower was not draining and was now flooding the bathroom. Used towels to mop up substantial amount of water. Went to call reception on room phone, but no information as to what number to call. Husband went back to restaurant to get help. Maintenance arrived promptly and sorted blocked drain, but left the wet towels on the floor. We had booked a table for dinner at 7.00pm, but because of bathroom issue, we had to postpone a dinner reservation till 8.30pm. We arrived at the restaurant, had a drink in the bar and then went in at 8.30pm. Our order was eventually taken 40 minutes later and served at 9.30pm. I asked three times for some water, which was something that was given to everyone else that ordered, but not us. This meant to be a special evening at a hotel we had been to many years ago, in a town we adore. My recommendations for this hotel is please put up some signs and put an information sheet in the room. We were left tired and dissatisfied.

Dear Yvonne C., Thank you for taking the time to tell us about your experience at the ibis Le Touquet Thalassa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please accept again my apologies and a bonus of 700 points on your ALL card for the problem in your room. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Frédéric Lefebvre

Fabulous location

Customer review rating 3.9/5

Cathy O. Couples - 12/02/2020 Confirmed reviews ALL

Easy to access, getting into carpark a bit strange. Had to check in before got access code. Very weird!! Apart from that hotel , rooms and pool all fab

Dear Miss O., We very much appreciate your comments regarding your stay at the ibis Le Touquet Thalassa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric Lefebvre

Nice stay

Customer review rating 3.9/5

Edith F. Couples - 11/02/2020 Confirmed reviews ALL

Overall very nice experience with Zen Package (3 individual treatments).

Bonjour Madame F., Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt pour une pause active. Veuillez agréer, Madame F., nos salutations distinguées. Frédéric Lefebvre

fantastic staff, great room, great service

Customer review rating 3.9/5

James H. Couples - 11/02/2020 Confirmed reviews ALL

we were able to access our room early on Saturday, the room is fantastic, very clean, excellent view. We were able to get a drink in the bar, service was very good. We went out to dinner and on our return were greeted by staff in a very friendly way Next morning breakfast was very good and comprehensive, and on our departure the receptionist was very helpful. We love this hotel and will return soon

Dear Mister H., We very much appreciate your comments regarding your stay at the ibis Le Touquet Thalassa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric Lefebvre

Welcome desk so far

Customer review rating 3.9/5

Benoit R. Families - 02/01/2020 Confirmed reviews ALL

Hi, I was a bit surprised to realize the welcome desk was so far from the car park and from my room.

Bonjour Monsieur R., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à l'hôtel ibis Thalassa Le Touquet. Nous sommes désolés que la prestation n’ait pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Ibis sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Monsieur R., en l’expression de nos sentiments les meilleurs. Frédéric Lefebvre
Customer review rating 3.9/5

Anonymous Business - 20/12/2019 Confirmed reviews ALL

Good. As expected.

Dear Miss G., We very much appreciate your comments regarding your stay at the ibis Le Touquet Thalassa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric Lefebvre

An Excellent Hotel

Customer review rating 3.9/5

M. C. W. E. Families - 20/12/2019 Confirmed reviews ALL

We have stayed at this hotel several times in the past, but since the refurbishment it has been much, much improved. A lovely welcoming entrance. Several registration desks, plenty of seating and view of the sea from the large glass windows. The staff were pleased to see us and our booking and key was quickly arranged. There are two restaurant/ dining areas and adjacent bar. The breakfast offered a wide choice, with healthy eating in mind and a Dietician greeted us should we require any advice at breakfast. There is a super gym with a wide range of equipment to satisfy all fitness requirements. Our room was perfect, clean, plenty of towels and dressing gowns. The bathroom could have done with some brighter lighting, small criticism, but overall very satisfactory. We will certainly be booking this Ibis again.

Dear Mister C., We very much appreciate your comments regarding your stay at the ibis Le Touquet Thalassa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric Lefebvre

Interesting design but needs support

TripAdvisor rating 3.5/5

Tone561953 Couples - 15/12/2019 TripAdvisor review

The hotel is relatively new with a great setting and some wonderful vistas - but it looks like the finishing was hurried and the layout and signage in this hotel and spa is somewhat confusing .the restaurant has some good dishes but my food was cold and the service below average

Good Evening, Many Thanks for your comments. See you soon with pleasure, Regards, Frédéric Lefebvre

Nice located, very good Kitchen, room for Improvement

Customer review rating 3.9/5

Volker Business - 13/12/2019 Confirmed reviews ALL

The Location was great, good Chefs in IBIS and Novotel Restaurant, Cleanness could be better and the "complementary Drink" was at the end on my Invoice - because it was Alcohol - told me the employee.

Dear Volker J., We very much appreciate your comments regarding your stay at the ibis Le Touquet Thalassa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric Lefebvre

Clean and stylish

Customer review rating 3.9/5

Vanessa M. Couples - 09/12/2019 Confirmed reviews ALL

We’ve stayed at the adjoining Novotel several times, so thought we’d check out the new Ibis. We found it very clean, stylish and friendly. Rooms are smaller than the Novotel, but have beautiful views and everything you need. This has to be the best Ibis there is, right on the sand. Free parking and a lovely bar. Breakfast was continental and we fancied a greater choice, so we popped next door for that. I’d highly recommend.

Dear Miss M., We very much appreciate your comments regarding your stay at the ibis Le Touquet Thalassa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric Lefebvre

RECEPTION IS NOW MILES AWAY FROM THE ROOM - NO ASSISTANCE WITH BAGGAGE - FINISHED WITH THIS HOTEL

Customer review rating 3.9/5

Peter G. Couples - 08/12/2019 Confirmed reviews ALL

DISGRACEFUL THE IBIS RECEPTION HAS GONE. THE RECEPTION IS AT LEAST HALF A KILOMETRES FROM THE ROOM 136, MY WIFE IS POORLY AND CANNOT WALK THIS TYPE OF DISTANCE, ALSO THE ROOM WAS NOT ON THE FLOOR REQUESTED. THE ROOM WAS NOT PREPARED A PILLOW WAS STAINED AND DID NOT HAVE A PILLOW CASE. IT WAS -2C OUTSIDE AND THE ROOM WAS COLD AND THE HEATING DID LITTLE TO IMPROVE MATTERS. THERE USED TO ELECTRIC RADIATORS. THIS HOTEL IS NO LONGER FIT FOR PURPOSE.

Dear Mister G., Thank you for taking the time to tell us about your experience at the ibis Le Touquet Thalassa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Frédéric Lefebvre
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