Novotel Thalassa Le Touquet 4 stars

Customer review rating (ALL Rating) 4.4/5 3,188 reviews

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Description

Hotel extras

  • Breathtaking sea views

  • Free access to the heated seawater swimming pool

  • Spa and Thalasso treatments, fitness

  • Two charging stations for Electra electric vehicles

  • Certified Accueil Vélo (bike friendly)

Our accommodation(s)

Hotel location

Novotel Thalassa Le Touquet

Front de Mer, BP 214
62520 LE TOUQUET
France

GPS:50.51445, 1.57859

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,188 reviews

Customer review rating 5.0/5

James V. M. Couples - Confirmed reviews ALL

Really was surprised how efficient the staff & service was. Really enjoyed meeting Sammy who helped us so much with bookings very nice young man. We will be back soon.

Customer review rating 4.0/5

Marcin T. Families - Confirmed reviews ALL

Hotel very well located however the kitchen shall be really improved !!

Customer review rating 2.5/5

Mark T. Couples - Confirmed reviews ALL

Far too crowded felt like center parc

Customer review rating 2.0/5

Boris S. Families - Confirmed reviews ALL

Unfortunately the check in and the the check out takes more than 15 minutes with three staff engaged and only one or two infront. Very slow handling by the staff. The rooms are small but we know that and they are clean, this is really positive, but we had children to use the sofa bed and that was not done and required a second visit to the reception, with a new amount of time lost. We had our pet with us during our stay, everything registered and arranged but not communicated to the cleaning staff. Luckely we arrived just after they entered the room. We also booked a late check out, of course the key was dis functioning after the normal check out hours and required a new visit and waiting. Breakfast, yes if you only want some pancakes and a coffee its ok, but we want a real breakfast. The list is long whats missing. The breakfast is very basic and on top the main issue is that it was not really restocked after nine so arriving after nine did not make our experience better. The positive part is that the staff are fast to clean up and seat new guests. We also had a dinner in the restaurant and this was good, we tried several different dishes all both tasted and looked nice on the plate. The reception and breakfast experience in combination really drags down our impression of the hotel.

Customer review rating 4.0/5

Jenna W. Families - Confirmed reviews ALL

Second time coming. Love the location. Breakfast great and staff great. Room: toilet smelly with poor ventilation and Nespresso machine not working well. Needs updating for us to returnagain. We do love it though! Just ideally would be refreshed.

Other web-users rate our hotel

  • 831 reviews 9/10 Location
  • 1,476 reviews 6.9/10 Room
  • 1,444 reviews 8.3/10 Service
  • 20 reviews 2/10 WiFi
  • 510 reviews 3.9/10 Comfort
  • 493 reviews 7.2/10 Breakfast
  • 343 reviews 5.4/10 Cleanliness
  • 326 reviews 5.5/10 Amenities

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