Mercure Nevers Pont de Loire Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 792 reviews

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Mercure Nevers Pont de Loire Hotel - Image 1
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Mercure Nevers Pont de Loire Hotel - Image 3
Mercure Nevers Pont de Loire Hotel - Image 4
Quai de Médine, 58000 NEVERS, France

Description

Hotel extras

  • Terrace on the banks of the Loire

  • Close to the city center

  • Restaurant open 7 days a week for lunch and dinner

  • 2 meeting rooms for seminars and banquets

  • Public car park and enclosed parking garage

Our accommodation(s)

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Hotel location

Mercure Nevers Pont de Loire Hotel

Quai de Médine
58000 NEVERS
France

GPS:46.985998, 3.163799

Telephone
Fax +33 3 86 59 43 29

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BAR AND BISTROT LA TERRASSE

You will love the variety of the traditional and regional cuisine served by our chef Philippe Maury. Enjoy our panoramic terrace during the summer months.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  792 reviews

TripAdvisor Rating  3.7/5  539 reviews

Old hotel, TERRIBLE RESTAURANT

Customer review rating 2.0/5

German M. Business - Confirmed reviews ALL

Dear Mr. M., Thank you for sharing your feedback. We're glad to hear that you found the hotel clean, although we regret that our facilities did not fully meet your expectations. While the hotel dates back to the 1970s, our entire team, especially the maintenance and housekeeping staff, works hard to ensure the property is maintained to the best possible standard. We also receive a lot of positive feedback from our guests regarding the efforts we make to keep the hotel comfortable and welcoming. Regarding the food, we do our best to work with a caterer who provides high-quality dishes, and we regret that our offering did not meet your expectations. We sincerely hope to have the chance to welcome you back and offer you the 4-star service that our entire team strives to provide. Kind Regards, The Team Reception.

Decent enough!

TripAdvisor rating 3.0/5

B9730YJpaulf Business - TripAdvisor review

Dear, Thank you for your feedback! We're glad to hear that you appreciated the unique brutalist style of the hotel and found the room comfortable. It’s also great to know that the staff were friendly and efficient, and that you enjoyed the breakfast selection. We hope to welcome you back soon! Kind Regards, The Team Reception.

Well Located, Poor Dining Experience

Customer review rating 3.0/5

Tim M. Couples - Confirmed reviews ALL

Dear, Thank you for your feedback and for taking the time to share your experience. We are pleased to hear that you were satisfied with our location and the friendly service provided by our receptionist. However, we are sorry to learn that your dining experience did not meet your expectations. We apologize if the quality of the meals did not live up to what you would expect from a 4-star establishment. We take great care in providing a high-quality culinary experience, and we have noted your comments regarding the preparation of the meals. Please be assured that we take your feedback seriously and will work to improve our services to better meet the expectations of all our guests. Regarding the breakfast, we strive to offer a variety of options to cater to everyone's tastes, and we appreciate your feedback on this matter. We hope to have the pleasure of welcoming you again, and thank you for your understanding. Kind regards, The Mercure team of Nevers.

good hotel, but no focus on customer requirements

Customer review rating 2.0/5

Laurent Business - Confirmed reviews ALL

Dear, Thank you for sharing your feedback with us. We sincerely apologize for the mistake with your room service order. We fully understand the importance of paying attention to details and will address this issue with our team to ensure it doesn't happen again. We also regret that you did not feel your Gold member status was properly acknowledged, and we will work on improving the benefits for our loyal guests. We truly appreciate your feedback, as it helps us improve, and we would be happy to welcome you back to provide a much better experience. Kind Regards, The Reception Team of Mercure Nevers

Quiet and comfortable hotel

Customer review rating 4.0/5

J G. Families - Confirmed reviews ALL

Dear JUDITH G., Thank you for sharing your positive experience with us! We’re delighted to hear that you enjoyed the comfort of your room, the lovely river view, and the convenience of our location. It’s also great to know that our staff made your stay even more pleasant with their friendly service. We hope to have the pleasure of welcoming you again during your next visit to Nevers. Sincerely, The Team Reception

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Other web-users rate our hotel

  • 181 reviews 9.2/10 Location
  • 342 reviews 7.4/10 Room
  • 325 reviews 8.6/10 Service
  • 7 reviews 7/10 WiFi
  • 173 reviews 3.6/10 Food
  • 139 reviews 8.4/10 Breakfast
  • 91 reviews 3.4/10 Vibe
  • 82 reviews 5.9/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.