Mercure Nevers Pont de Loire Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 697 reviews

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Mercure Nevers Pont de Loire Hotel - Image 1
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Quai de Médine, 58000 NEVERS, France

Description

Hotel extras

  • Terrace on the banks of the Loire

  • Close to the city center

  • Restaurant open 7 days a week for lunch and dinner

  • 2 meeting rooms for seminars and banquets

  • Public car park and enclosed parking garage

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mercure Nevers Pont de Loire Hotel

Quai de Médine
58000 NEVERS
France

GPS:46.985998, 3.163799

Telephone
Fax +33 3 86 59 43 29

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BAR AND BISTROT LA TERRASSE

You will love the variety of the traditional and regional cuisine served by our chef Philippe Maury. Enjoy our panoramic terrace during the summer months.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  697 reviews

TripAdvisor Rating  3.5/5  540 reviews

Customer review rating 3.5/5

Rm H. Solo - Confirmed reviews ALL

Dear, Thank you for taking the time to share your experience. We are glad that you appreciated our location, the view on the Loire side, and the friendliness of our staff. We apologize for the air conditioning malfunction and any inconvenience it may have caused. We have noted your comments regarding the fan provided and the communication about the restaurant closure. Regarding the room rate, we understand your point of view and will take your feedback into account to improve our offer. Finally, we regret the noise from the neighboring room and do our best to ensure a peaceful stay for all our guests. We hope to have the opportunity to better satisfy you during a future stay. Best regards, The Front Desk.

Customer review rating 2.0/5

Bruno W. Couples - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience caused by the unexpected closure of our restaurant and the issues you experienced with beverage service. We also regret to hear about your concerns regarding the cleanliness of your room. Please be assured that we take these matters very seriously and are addressing them with our team to improve our standards. We hope to have the opportunity to welcome you back and provide a much better experience in the future. Best regards, The Front Desk.

Customer review rating 4.5/5

Erik G. Couples - Confirmed reviews ALL

Dear Guest, Thank you very much for your kind words and positive feedback. We are delighted to hear that we could assist you in your time of need and that you appreciated our pet-friendly policy. It’s wonderful to know that your stay, including the extra day while searching for a rental car, was enjoyable. We look forward to welcoming you back again in the future! Best regards, The Front Desk

Customer review rating 1.5/5

Eric P. Families - Confirmed reviews ALL

Monsieur, Nous vous remercions d’avoir pris le temps de partager votre avis. Nous sommes sincèrement désolés que votre séjour n’ait pas été à la hauteur de vos attentes. Nous prenons très au sérieux vos remarques concernant l’état de l’hôtel, la fermeture de la restauration ainsi que le problème d’odeur dans la chambre. Soyez assuré que nous allons revoir ces points avec nos équipes afin d’améliorer la qualité de nos services. Nous espérons avoir l’opportunité de vous accueillir de nouveau pour vous offrir une meilleure expérience. Cordialement, L'Ensemble de L'Équipe de L'Hôtel Mercure de Nevers.

Customer review rating 2.0/5

Denis V. Business - Confirmed reviews ALL

Bonjour, Nous vous remercions d’avoir pris le temps de partager votre avis. Nous sommes sincèrement désolés que votre séjour n’ait pas été à la hauteur de vos attentes. Vos remarques concernant l’entretien des extérieurs, le manque d’approvisionnement au restaurant, ainsi que la climatisation défectueuse ont bien été prises en compte. Ce sont des points que nous prenons très au sérieux, et des actions correctives sont en cours pour y remédier. Nous comprenons parfaitement votre déception, d’autant plus au vu du tarif appliqué, et vous présentons toutes nos excuses pour cette expérience qui ne reflète pas le niveau de qualité que nous souhaitons offrir. Nous espérons sincèrement que vous nous donnerez une seconde chance afin de vous prouver notre volonté d'amélioration. Cordialement, L'Ensemble de L'Équipe de L'Hôtel Mercure de Nevers.

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Other web-users rate our hotel

  • 165 reviews 8.9/10 Location
  • 326 reviews 7.2/10 Room
  • 306 reviews 8.5/10 Service
  • 6 reviews 7.6/10 WiFi
  • 151 reviews 4.3/10 Food
  • 128 reviews 7.9/10 Breakfast
  • 76 reviews 3.1/10 Vibe
  • 69 reviews 6.5/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.