Mercure Nevers Pont de Loire Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 917 reviews

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Description

Hotel extras

  • Terrace on the banks of the Loire

  • Close to the city center

  • Restaurant open 7 days a week for lunch and dinner

  • 2 meeting rooms for seminars and banquets

  • Public car park and enclosed parking garage

Our accommodation(s)

Hotel location

Mercure Nevers Pont de Loire Hotel

Quai de Médine
58000 NEVERS
France

GPS:46.985998, 3.163799

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Bar & Bistrot "La Terrasse"

You will love the variety of the traditional and regional cuisine served by our chef Philippe Maury. Enjoy our panoramic terrace during the summer months.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  917 reviews

TripAdvisor Rating  3.5/5  519 reviews

Not staying, can't eat! Very strange business practice!

TripAdvisor rating 2.0/5

DMLinford Families - TripAdvisor review

Let me first be clear, we didn't stay at this hotel, but visited this week for something to eat. At first was told by reception it was possible, only later to be told when the waiter staff discovered we were not staying, that we could not. Food was for guest only! I've never heard of such a think, and quite happily took my business elsewhere. Hotel was very dated, in need of updating, so was not too disappointed, it was only for the view that we thought it was a good idea.

Customer review rating 4.0/5

Bob M. Couples - Confirmed reviews ALL

It was a nice stopover for us, very pleasant staff

Monsieur M., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Nevers Pont de Loire. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Dans l’attente de vous accueillir de nouveau. Bien cordialement, Camille, Réceptionniste

OK stay

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

My main problem was the restaurant we are english and don't have a great understanding of French which so when the menu came we did not understand what eas on offer....the 2 people on duty were in my opinion were a couple of young students who were keeping out of the way and not willing to speak to us and did not while we were in the restaurant.. I had to go to the receptionist who explained the menu...who was very good. Being a global company you should be making sure that most of your employees have a little idea on other languages.

Dear PHLIP C., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Nevers Pont de Loire. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Best regards. Camille, Receptionnist

Good Stay!

Customer review rating 5.0/5

Alain D. F. Friends - Confirmed reviews ALL

Wonderful restaurant and rooms

Good Afternoon, We appreciate your comments regarding your stay at the Hôtel Mercure Nevers Pont de Loire. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope your next visit will be as pleasant as the previous one. Sincerely, The Reception Desk

Good stay, building exterior a little tired

Customer review rating 4.0/5

John Families - Confirmed reviews ALL

Super location overlooking river, can observe otters etc.

Monsieur P., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Hôtel Mercure Nevers Pont de Loire. Nous vous remercions pour votre retour positif auprès de notre établissement. Nous sommes désolés que le service et la prestation n’aient pas été que partiellement à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Nous ne manquerons pas de faire le lien avec nos services concernés. Espérant vous recevoir à nouveau au sein de notre établissement. Bien cordialement, Camille, Réceptionniste

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Other web-users rate our hotel

  • 173 reviews 9.4/10 Location
  • 383 reviews 7.3/10 Room
  • 398 reviews 9/10 Service
  • 151 reviews 8.8/10 Breakfast
  • 108 reviews 3.1/10 Vibe
  • 101 reviews 4.3/10 Amenities
  • 99 reviews 6.4/10 Cleanliness

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