Mercure Nevers Pont de Loire Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 791 reviews

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Mercure Nevers Pont de Loire Hotel - Image 1
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Mercure Nevers Pont de Loire Hotel - Image 4
Quai de Médine, 58000 NEVERS, France

Description

Hotel extras

  • Terrace on the banks of the Loire

  • Close to the city center

  • Restaurant open 7 days a week for lunch and dinner

  • 2 meeting rooms for seminars and banquets

  • Public car park and enclosed parking garage

Our accommodation(s)

Hotel location

Mercure Nevers Pont de Loire Hotel

Quai de Médine
58000 NEVERS
France

GPS:46.985998, 3.163799

Telephone
Fax +33 3 86 59 43 29

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BAR AND BISTROT LA TERRASSE

You will love the variety of the traditional and regional cuisine served by our chef Philippe Maury. Enjoy our panoramic terrace during the summer months.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  791 reviews

TripAdvisor Rating  3.5/5  535 reviews

Well Located, Poor Dining Experience

Customer review rating 3.0/5

Tim M. Couples - Confirmed reviews ALL

The hotel is superbly located on the Loire and Close to the Town. We ate in the restaurant and were very disappointed that the meals were obviously pre prepared and warmed/heated in a microwave. Not what you would expect in a four star establishment and at the prices paid.

Dear, Thank you for your feedback and for taking the time to share your experience. We are pleased to hear that you were satisfied with our location and the friendly service provided by our receptionist. However, we are sorry to learn that your dining experience did not meet your expectations. We apologize if the quality of the meals did not live up to what you would expect from a 4-star establishment. We take great care in providing a high-quality culinary experience, and we have noted your comments regarding the preparation of the meals. Please be assured that we take your feedback seriously and will work to improve our services to better meet the expectations of all our guests. Regarding the breakfast, we strive to offer a variety of options to cater to everyone's tastes, and we appreciate your feedback on this matter. We hope to have the pleasure of welcoming you again, and thank you for your understanding. Kind regards, The Mercure team of Nevers.

good hotel, but no focus on customer requirements

Customer review rating 2.0/5

Laurent Business - Confirmed reviews ALL

I asked a room service (1 salad, I specified twice "without dressing"). It came with full of dressing ... The care for details is important for me. I mentioned this at reception while leaving the hotel. I am a gold member and I see no advantage at all to be honest. This feedback is solely to help for improvement as I plan to come back again. Best Regards, Laurent.

Dear, Thank you for sharing your feedback with us. We sincerely apologize for the mistake with your room service order. We fully understand the importance of paying attention to details and will address this issue with our team to ensure it doesn't happen again. We also regret that you did not feel your Gold member status was properly acknowledged, and we will work on improving the benefits for our loyal guests. We truly appreciate your feedback, as it helps us improve, and we would be happy to welcome you back to provide a much better experience. Kind Regards, The Reception Team of Mercure Nevers

Quiet and comfortable hotel

Customer review rating 4.0/5

J G. Families - Confirmed reviews ALL

Stayed 4 nights while visiting family in Nevers. Hotel staff were friendly and helpful. The room was comfortable with lovely view over the river. Well situated for walk into town. Plenty of parking space.

Dear JUDITH G., Thank you for sharing your positive experience with us! We’re delighted to hear that you enjoyed the comfort of your room, the lovely river view, and the convenience of our location. It’s also great to know that our staff made your stay even more pleasant with their friendly service. We hope to have the pleasure of welcoming you again during your next visit to Nevers. Sincerely, The Team Reception

Everything you need!

TripAdvisor rating 5.0/5

elleninbaltimore Friends getaway - TripAdvisor review

Well maintained, clean, great staff, comfortable bed, quiet. Puzzled by recent reviews stating how sated and in need of renovation this place needs. Not so! Clean, functional, and quiet! Anyway, great do not hesitate to stay here if you are in Nevers visiting the everyday Saint. Bernadette.

Dear, Thank you for your wonderful review! We’re delighted to hear that you enjoyed your stay and found everything to your liking, from the cleanliness to the comfort of the beds. We appreciate your perspective regarding recent reviews and value all feedback as it helps us enhance our services. If you have any specific suggestions for improvement, we’d love to hear them. We hope to welcome you back on your next visit to Nevers! Cordialement, L'Equipe de la Recéption,

Not my favorite

TripAdvisor rating 3.0/5

jglaw Couples - TripAdvisor review

Reasonable room in a very dated 70th’s building at the Loire riverside. Pro’s are a nice terrace overviewing the Loire and a cordial staff. On the other hand, rooms have no private terrace, hotel is worn out and has no electric car charging points.

Dear Guest, Thank you for your feedback regarding your stay. We are delighted to hear that you enjoyed our terrace and our hospitality. We have noted your comments about the need for renovations and the addition of electric car charging points, and we will take them into account in our future plans. We look forward to welcoming you again. Best regards, Noémie – Reception Team

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Other web-users rate our hotel

  • 187 reviews 9.1/10 Location
  • 344 reviews 7.1/10 Room
  • 334 reviews 8.8/10 Service
  • 7 reviews 7.6/10 WiFi
  • 173 reviews 3.7/10 Food
  • 143 reviews 8.4/10 Breakfast
  • 98 reviews 3.5/10 Vibe
  • 87 reviews 5.7/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.