Mercure Nevers Pont de Loire Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 786 reviews

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Mercure Nevers Pont de Loire Hotel - Image 1
Mercure Nevers Pont de Loire Hotel - Image 2
Mercure Nevers Pont de Loire Hotel - Image 3
Mercure Nevers Pont de Loire Hotel - Image 4
Quai de Médine, 58000 NEVERS, France

Description

Hotel extras

  • Terrace on the banks of the Loire

  • Close to the city center

  • Restaurant open 7 days a week for lunch and dinner

  • 2 meeting rooms for seminars and banquets

  • Public car park and enclosed parking garage

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room with twin beds

Photo out of - Standard Room with twin beds

Air-conditioned twin room with duvets, flat-screen TV with international channels, free WIFI, tea and coffee making facilities and minibar. Bathroom with bathtub and hairdryer.

  • Views:

    City View

Max. number of persons
3

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 34'/86 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 3 pers. max
  • Bedding 2 x Single bed(s)
  • Views: City View
See availabilities

Air-conditioned double room overlooking the Loire, with duvet, flat-screen TV with international channels, free WIFI, tea and coffee making facilities and minibar. Bathroom with bathtub and hairdryer.

  • Views:

    River side

Max. number of persons
3

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 34'/86 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Air-conditioned twin room overlooking the Loire, with duvets, flat-screen TV with international channels, free WIFI, tea and coffee making facilities and minibar. Bathroom with bathtub and hairdryer.

  • Views:

    River side

Max. number of persons
3

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 34'/86 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Experience the indulgence of our luxury room and enjoy the finest bed linen exclusive to Mercure, iPhone/iPad docking station, Nespresso machine and many other subtle touches designed to ensure the perfect stay, whether it's for business or leisure.

  • Views:

    River side

Max. number of persons
2

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Illy coffee machine
  • Kettle
  • Mini bar with free soft drinks
  • Mini-refrigerator
  • Nespresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Slippers
  • Soundproof room
  • Trouser press
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Mercure Nevers Pont de Loire Hotel

Quai de Médine
58000 NEVERS
France

GPS:46.985998, 3.163799

Telephone
Fax +33 3 86 59 43 29

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 60 rooms
  • One room for people with reduced mobility
  • 16 connecting rooms
  • 60 non-smoking rooms
  • 2 floors

Languages spoken at the hotel

  • German
  • English
  • French
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Pressing Additional charge

Entertainment

  • Piano

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine
  • Plugs and converters available on desks
  • Umbrellas

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Porter

  • Porter

Pets

Pets allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

3 Meeting rooms

Business Center

  • Business center is wheelchair accessible

Family

Equipements for children

  • Bottle Warmer

Sports and leisure

Bowling

  • Nearby

Kayaking

  • Nearby
  • On site
  • Indoor parking
  • Parking opened 24/7

Services & equipment

  • Stairs

BAR AND BISTROT LA TERRASSE

Photo out of - BAR AND BISTROT LA TERRASSE

You will love the variety of the traditional and regional cuisine served by our chef Philippe Maury. Enjoy our panoramic terrace during the summer months.

Cooking style
Regional
Capacity
70
Accessibility
Accessible service
Quai de Médine, 58000 Nevers, France
Telephone +33 3 83 93 93 86

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Exceptional View

Payment

  • Cash
  • Credit card
  • Cheque

Credit cards

  • American Express
  • Mastercard
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

You will love the variety of the traditional and regional cuisine served by our chef Philippe Maury. Enjoy our panoramic terrace during the summer months.

Enjoy our terrace area overlooking the Loire river.

Commencez la journée avec notre petit déjeuner buffet généreux : viennoiseries, pains variés, produits frais, boissons chaudes, jus de fruits et spécialités sucrées et salées. De quoi satisfaire toutes les envies dès le réveil.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  786 reviews

Customer review rating 4.0/5

Elizabeth M. Couples - Confirmed reviews ALL

Dear Guest, Thank you very much for taking the time to share your experience with us. We are delighted to hear that you enjoyed your spacious room overlooking the Loire, as well as the comfort of your bed and the cleanliness of the room. We are also particularly pleased that you found our team pleasant and helpful. We appreciate your feedback regarding the limited choice on our evening menu and the selection of breads and pastries at breakfast. Your comments are valuable to us and will be shared with our team as we continuously look for ways to improve our guests’ experience. We are especially pleased that you enjoyed our exceptional location and that you had a comfortable overnight stay with us. We hope to have the pleasure of welcoming you back to Mercure Nevers in the future. Kind regards, The Front Desk.

Customer review rating 3.5/5

Derek C. Couples - Confirmed reviews ALL

Dear, Thank you for taking the time to share your detailed feedback. We are pleased to hear that you appreciated the cleanliness of the hotel, its easy access, the parking facilities, the beautiful view over the Loire and our breakfast. We are, however, very sorry that your stay was affected by the air conditioning, as well as by the slow service at the bar. We fully understand your disappointment, especially during warmer periods. We regret that the information regarding the air conditioning was not communicated clearly enough before your arrival, and we will take your comment into consideration regarding how this information is presented to our guests. We also apologize for the issue with the internet connection and the fact that you were unable to access it on the day of your departure. Your feedback is important to us and will be shared with the relevant teams. We hope that, despite these issues, you may give us another opportunity to provide you with a more enjoyable experience. Kind regards, The Reception Team

Customer review rating 4.0/5

Rishi K. Couples - Confirmed reviews ALL

Dear, Thank you very much for your lovely feedback! We are delighted to hear that you enjoyed your stay and that you felt well rested before continuing your journey to Spain. We are glad to have been a pleasant stopover on your trip, and we hope to welcome you again on your next journey through the region! Kind Regards, The Front Desk.

Customer review rating 4.5/5

Michelle A. Couples - Confirmed reviews ALL

Dear, Thank you very much for your lovely feedback! We are delighted that you enjoyed the comfort of your room, the beautiful river view, and the friendliness of our team. We hope to have the pleasure of welcoming you back to Nevers for another enjoyable stay! 😊 Kind regards, The front desk.

Customer review rating 5.0/5

Regis K. Solo - Confirmed reviews ALL

Dear Guest, Thank you very much for your wonderful rating and kind words. We are delighted to know that everything went smoothly and that you had an enjoyable stay with us. Your positive feedback is a great reward for our team. We look forward to welcoming you back to Mercure Nevers very soon. Kind regards, The Front Desk

Dear Guest, Thank you very much for taking the time to share your experience with us. We are delighted to hear that you enjoyed your spacious room overlooking the Loire, as well as the comfort of your bed and the cleanliness of the room. We are also particularly pleased that you found our team pleasant and helpful. We appreciate your feedback regarding the limited choice on our evening menu and the selection of breads and pastries at breakfast. Your comments are valuable to us and will be shared with our team as we continuously look for ways to improve our guests’ experience. We are especially pleased that you enjoyed our exceptional location and that you had a comfortable overnight stay with us. We hope to have the pleasure of welcoming you back to Mercure Nevers in the future. Kind regards, The Front Desk.

Customer review rating 3.5/5

Derek C. Couples - Confirmed reviews ALL

Easy to find. Parked at the door! Room has a great view over the Loire. Unfortunately the Aircon was very poor….warning on a notice at the check-in desk! Could have made this available before booking? Breakfast was very good, but service at the bar was not good…wrong wine & very slow (although it was quiet). Wouldn’t have booked if we’d known about the air conditioning in the room.

Dear, Thank you for taking the time to share your detailed feedback. We are pleased to hear that you appreciated the cleanliness of the hotel, its easy access, the parking facilities, the beautiful view over the Loire and our breakfast. We are, however, very sorry that your stay was affected by the air conditioning, as well as by the slow service at the bar. We fully understand your disappointment, especially during warmer periods. We regret that the information regarding the air conditioning was not communicated clearly enough before your arrival, and we will take your comment into consideration regarding how this information is presented to our guests. We also apologize for the issue with the internet connection and the fact that you were unable to access it on the day of your departure. Your feedback is important to us and will be shared with the relevant teams. We hope that, despite these issues, you may give us another opportunity to provide you with a more enjoyable experience. Kind regards, The Reception Team

Customer review rating 4.0/5

Rishi K. Couples - Confirmed reviews ALL

We booked this hotel to stay overnight on our way to spain. Very nice hotel, we were completely rested to continue our way

Dear, Thank you very much for your lovely feedback! We are delighted to hear that you enjoyed your stay and that you felt well rested before continuing your journey to Spain. We are glad to have been a pleasant stopover on your trip, and we hope to welcome you again on your next journey through the region! Kind Regards, The Front Desk.

Customer review rating 4.5/5

Michelle A. Couples - Confirmed reviews ALL

Friendly staff, comfortable room with river view.

Dear, Thank you very much for your lovely feedback! We are delighted that you enjoyed the comfort of your room, the beautiful river view, and the friendliness of our team. We hope to have the pleasure of welcoming you back to Nevers for another enjoyable stay! 😊 Kind regards, The front desk.

Customer review rating 5.0/5

Regis K. Solo - Confirmed reviews ALL

Everything was smooth

Dear Guest, Thank you very much for your wonderful rating and kind words. We are delighted to know that everything went smoothly and that you had an enjoyable stay with us. Your positive feedback is a great reward for our team. We look forward to welcoming you back to Mercure Nevers very soon. Kind regards, The Front Desk

Customer review rating 1.5/5

Slim B. I. Business - Confirmed reviews ALL

The Air Conditioning was not effectively working. The Reception was cold enough and comfortable, but the Room was so Hot, the Air conditioning was blowing air but not cooled air. it was FAN mode only. Although the complaint I placed during my stay, no action was taken. At Second claim, they handled me a FAN

Dear Guest, Thank you for taking the time to share your feedback. We are sincerely sorry that the air conditioning did not provide the comfort you expected during your stay. Unfortunately, during periods of extreme heat, our air conditioning system can struggle to maintain a consistently cool temperature despite our maintenance team's ongoing efforts to keep it operating as efficiently as possible. We also apologize that the temporary solution we provided with a fan did not fully meet your expectations. We understand how disappointing this must have been, and we regret the inconvenience caused. Please be assured that your comments have been shared with both our maintenance and management teams. We are continuously working to improve our facilities and the overall comfort of our guests. We appreciate your feedback and we hope to have the opportunity to welcome you again under better conditions. Kind regards, The Front Desk.

Customer review rating 4.0/5

Pierre J. G. Business - Confirmed reviews ALL

Globaly satisfied as usual but minor Air Conditionned issue during the night

Customer review rating 1.5/5

Julia R. Couples - Confirmed reviews ALL

Location was excellent but the hotel building and the rooms all look very tired. The exterior looks uncared for and the room we stayed in whilst looking over the river Loire was quite shabby.

Customer review rating 3.5/5

Jonathan M. Couples - Confirmed reviews ALL

Lovely staff. A young lady who worked on reception seemed to be doing everything and was very friendly and patient.

Customer review rating 4.0/5

Paul G. Couples - Confirmed reviews ALL

Reception was good as was the room and evening meal. The included breakfast was not of the quality that Mecure hotels used to be. The interior of the hotel is also looking dated and many painted surfaces showing the need for work.

Customer review rating 2.0/5

Pierre C. Business - Confirmed reviews ALL

location good, service really junior ("what is a sancere, mister"? for eg). how can you have such old carpets and furniture outside on the terrasse? old rooms breakfast good location very good matress good

Dear, We would like to thank you for your input. We are delighted that you enjoyed our location, breakfast, and mattress. We apologize that the service did not meet your expectations. Your feedback is valuable to us, and we will use it to improve our services. Please accept our apologies for any inconvenience caused. We look forward to welcoming you again and providing a more satisfying experience during your next stay, Best regards, Noémie - Reception team

Customer review rating 2.0/5

Teresa W. Couples - Confirmed reviews ALL

Reception not manned on arrival. We got the attention of a woman in adjoining room on her computer, she came out and advised us we can only stay on 1st floor on weekends! She tried to see if a room at nicer part of hotel was ready. She checked with cleaning staff and we got a room at end of corridor overlooking the marshy part of the river and across to all the camper vans on the opposite side. Room was big and widow large. Husband saw otters and other wildlife but was bitten by many mosquitos coming into our room. They area was peaceful. Receptionist told us no food available as all staff called in sick. She offered no local area map nor any advice or tips on where to eat or get food. We just wandered empty streets of Nevers until we found somewhere for a drink. If the hotel got a renovation , exterior and interior it is not in a bad spot and could make more of itself and bring more business in. It appeared empty of guests when we were there, it had a nice terrace area but we didn't feel welcome enough to order drinks there ( if any even available)!.

Dear, Thank you for taking the time to share your feedback following your stay with us. We are sorry to read that your experience did not fully meet your expectations. Regarding your arrival, our reception team remains available at all times, even when certain administrative tasks are being carried out in the adjoining office area during quieter periods. As for the room allocation, we always do our best to accommodate our guests’ preferences depending on availability, and we are pleased that you appreciated the spacious room, peaceful surroundings and local wildlife along the Loire riverbanks. We sincerely apologise for the inconvenience caused by the unexpected absence of our restaurant staff on that particular evening. This exceptional situation unfortunately impacted our usual food service. Nevertheless, your comments regarding the welcome and local recommendations have been noted carefully, as providing attentive hospitality remains a priority for us. Our location by the Loire does indeed offer natural surroundings, including the nearby riverside camping area, appreciated by many visitors exploring the region. We thank you once again for your constructive remarks, which help us continue improving both our services and facilities. Kind regards, Noémie - Reception Team

Customer review rating 4.5/5

Yang L. Couples - Confirmed reviews ALL

Convenient location with free parking, nice view on the bridge and walking distance to city center.

Dear, Thank you for taking the time to share your positive experience with us. We are delighted that you enjoyed your stay with the good location and view on the river. We will be sure to pass along your comments to our team, whose priority is your satisfaction. We look forward to welcoming you again, Yours sincerely, Noémie – Reception Team

Customer review rating 5.0/5

Ann R. Couples - Confirmed reviews ALL

Very professional receptionist and staff

Dear, Thank you for taking the time to share your positive experience with us. We are delighted that you enjoyed your stay and our warm welcome. We will be sure to pass along your comments to our team, whose priority is your satisfaction. We look forward to welcoming you again, Yours sincerely, Noémie – Reception Team

Customer review rating 4.5/5

Jean J. R. Business - Confirmed reviews ALL

Good location by the Loire, just offset from the city center. Staff at reception and I the restaurant were helpful, courteous and professional. Room was fine, comfortable and quiet. *One point to improve though is the tv: the connection was very unstable and while watching a program, it would suddenly shut off, go to a black screen and after a while, back to the 'smarttv' logo and connected to channel 1. This occurred too many times and was unpleasant and frustrating. The food was good, with a generous breakfast, and A la carte food for dinner offers a decent selection of 3 or 4 entrees, main and then sweets. A special note for the gentleman waiter we had during our dinner, who provided an excellent service. S

Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Nevers Pont de Loire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The entire Mercure Nevers Pont de Loire team

Customer review rating 5.0/5

Stephane K. Solo - Confirmed reviews ALL

Great location with wonderful views over the river Loire.

Dear sir, Thank you for your kind words regarding our hospitality and the cleanliness of our bedrooms. We are delighted to hear that you appreciated our location and the views over the river Loire. Your feedback is greatly valued. We look forward to welcoming you again. Best regards, From Hôtel Mercure Nevers Pont de Loire team

Customer review rating 4.5/5

Elizabeth B. Friends - Confirmed reviews ALL

Comfortable room, pillow a little less comfortable but bed good. Breakfast very good. Everywhere spotless. Some milk on the hospitality tray would be appreciated. We do like our ‘nuage de lait’ in our tea!

Dear Elizabeth B., Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you found your room comfortable and enjoyed our breakfast offerings. Your suggestion for milk on the hospitality tray is duly noted. Best regards, Hôtel Mercure Nevers Pont de Loire

Customer review rating 3.0/5

Carole C. Solo - Confirmed reviews ALL

Well located, nice view on the Loire river, clean room and feeling welcomed in my arrival. The negative side for me was my dinner experience. I was really disappointed by the menu. It seemed that the restaurant wasn't open but only the terrasse with a short and boring menu. I would have liked to know that the full kitchen wasn't open and that a restricted menu was offered for dinner. I would have gone somewhere else with a better choice. The staff was friendly but quite disorganised as a result, I had an issue regarding my payment for my meal. It was solved the next morning with the director but it was quite unpleasant and if I didn't challenge the payment directly added to my room, I would have paid twice my dinner and paid for someone else.

Dear, Thank you for taking the time to share your experience. We are glad you appreciated the location, the view, and the warm welcome. Regarding dinner, we would like to clarify that our establishment has only one restaurant, which is indeed the terrace where a more limited menu is offered depending on the season or circumstances. We apologize if this was not clearly communicated during your arrival. We also take note of your comments about the service organization and the billing issue, and we appreciate you allowing us to resolve it quickly with our management. We hope to have the opportunity to welcome you again and provide a fully satisfying experience next time. Best regards, The Front Desk.

Customer review rating 4.0/5

John S. Couples - Confirmed reviews ALL

Staff efficient and nothing was too much trouble. Rooms spacious and well equiped.

Dear, Thank you very much for your kind review ! We're delighted to hear that you enjoyed your stay, appreciated our convenient location, and found our staff helpful and efficient. It's also great to know that you were pleased with the spacious and well-equipped rooms. We hope to have the pleasure of welcoming you back soon! Warm Regards, The Front Desk.

Customer review rating 3.0/5

Philip H. Couples - Confirmed reviews ALL

Lovely location, poor dinner limited choice and items no longer available. Not good enough

Dear, Thank you for taking the time to share your feedback. We’re glad to hear that you enjoyed our lovely location, but we’re truly sorry to learn that your dining experience did not meet your expectations. Your comments regarding the limited dinner options and unavailable items are well noted, and we sincerely apologize for the inconvenience. Please rest assured that we are addressing this with our team to improve the quality and consistency of our service. We value your opinion and hope to have the opportunity to welcome you again, and offer you a much more satisfying experience. Kind regards, The Front Desk.

Other web-users rate our hotel

  • 160 reviews 9.6/10 Location
  • 322 reviews 6.7/10 Room
  • 309 reviews 8.9/10 Service
  • 5 reviews 9.5/10 WiFi
  • 127 reviews 4.9/10 Food
  • 115 reviews 7.6/10 Breakfast
  • 92 reviews 2.3/10 Vibe
  • 76 reviews 6.1/10 Cleanliness

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