Mercure Nevers Pont de Loire Hotel 4 stars

A rather oldish IBIS, with a good central location in Nevers, I wouldn't stay for more than one night, unless for business reasons, but the staff was friendly and helpful. No problem for the free parking

The hotel is in a good location to reach the centre on foot. Average breakfast, average rooms.

We enjoyed our stay and hope to return on a future visit.

It was a particularly good experience because I booked a privilege room en route to Nevers at a busy Aire. The member of staff was patient and recognised my name directly I mentioned it! Secure parking a boon too.

My wife and I are quite elderly and do like our comforts. After a long days driving from the South of France there is nothing better than to arrive at the Mercure for an overnight stop. Your staff are helpful, the restaurant food is great and always the rooms are clean and tidy. We always sleep well. What more can one ask for.

Very 'tired' hotel in need of refurbishment to most public areas. Inattentive staff.

We chose to stay in Nevers due to its location on the Loire River. We were very happy with hotel location and staff were very helpful with suggestions regarding nearby tow s to visit. Room was comfortable and spacious. Restaurant on site was good quality.

Due to my husband's mobility issues, we booked a privilege room as nearer to lift. We didn't get one of these rooms, we were as far away from lift as you can get, having to walk over hoover leads and dirty linen in the process. This was in the middle of the afternoon!! The room was an ordinary room with a single bath robe, not folded, hanging on the shower screen and had to search for Nespresso machine, very disappointing. We had recommended the hotel to friends, especially the restaurant. This turned out to be a grave mistake and an embarrassment!! There was hardly any choice, the A. la Carte menu was exactly the same as the Table D'ote menu, 2 starters and 2 main courses. On perusal of the wine list, most red wines were unavailable and our first 2 choices from the list were also not available. In the end we let waiter choose as the wine list had not been updated!! We have stayed here a number of times in the past and thoroughly enjoyed our stay, we felt very let down on this occasion. Was it because we used some of our points for the room, or are you intending to downgrade this establishment, maybe to an Ibis styles? If this is the case, as in Calais, where you no longer have a decent hotel, we may have to look at alternative hotels.

I was left distinctly underwhelmed by the experience and grateful that I had only booked for 1 night. The hotel was quite dated and in need of some tender loving care. Having booked a Privilege Room it fell short of expectations as it did not have a room safe and blackout curtains (specifically described on web site) and only 1 bottle of water, 1 robe an 1 pair of slippers for 2 guests??? When I queried with Reception whether I was in the right room I was told yes however other rooms were clearly labelled Privilege and mine wasn’t??? Air conditioning in room struggled to cope with the outside temperatures and wouldn’t reduce below 24. Breakfast items were fine but then an engineer appeared in breakfast area no more than 2m from our table, set up a stepladder and removed a ceiling tile. Absolutely unbelievable! Upon departure we had to manoeuvre across cables at front entrance with no offer of help or offer to move out of the way. Plus points were ease of parking, breakfast food and bed comfort.

The hotel is a bit old. Externally and internally. Room was very small for three people and no soap on the dispenser of the bathroom. The small bad for my son (finally for me), was really uncomfortable and remaining space on the room was to narrow. Then...I am gold customer but I did have only one drink ticket and not two (one for my wife), I think that this is no at the std levels for a Mercure

Very friendly staff, clean room but TV did not work and half of the lamps in the room did not work. Did telle the receptionist but they said the technical staff was not "in" in the weekend....

Once again we were looking for a convenient stopover not to far distant from the previous nights hotel and as ever mercure at nevers was our favourite choice and this proved so even far as the fine reception and friendly staff ,plus a section of a 10 km race using the hotel to enter at the rear and onward up the stairs and out of the front reception entrance <all good fun

Very relaxing but the stairs to the parking were a bit of an ordeal.

Super stay. Perfect. Really attentive staff.good food Lovely room with a great view.

Staff very welcoming. Hotel expensive for what is in need of upgrading.