Hôtel de Bourbon Mercure Bourges Hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 1,818 reviews

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Hôtel de Bourbon Mercure Bourges Hotel - Image 1
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Hôtel de Bourbon Mercure Bourges Hotel - Image 3
Hôtel de Bourbon Mercure Bourges Hotel - Image 4
Boulevard de la République, 18000 BOURGES, France

Description

Hotel extras

  • Former 17th-century abbey

  • Free private car park with electric vehicle charging terminals

  • Seminar room

  • 10-minute walk from the historic center

  • Shaded terrace surrounded by parkland

Our accommodation(s)

Hotel location

Hôtel de Bourbon Mercure Bourges Hotel

Boulevard de la République
18000 BOURGES
France

GPS:47.090184, 2.394419

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LES PETITS PLATS DU BOURBON

Our partner restaurant Les Petits Plats du Bourbon offers a gourmet bistro-style menu in a superb setting in the former chapel of the 17th century St-Ambroix Abbey. Experience local heritage and gastronomy.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,818 reviews

TripAdvisor Rating  4.2/5  754 reviews

Customer review rating 2.5/5

Jean P. D. Couples - Confirmed reviews ALL

Disappointing Experience at a Supposed 4-Star Hotel I must be old-fashioned, but I still expect some basic hospitality at a 4-star hotel. From the moment we arrived, it felt like we were more of an inconvenience than guests. No one offered to help with luggage it was very much a "do it yourself" experience. The staff was in the back when we arrived , there was no greeting, no "welcome to our hotel," nothing. Check-in was cold and impersonal. The receptionist said: "Hello, your name is...? You’re staying one night, without breakfast, here’s your key, the lift is behind you." That was it. No information about the hotel, no mention of the spa, restaurant, or breakfast options. I had to ask about the welcome drink myself first, I was told it could be used in the restaurant, then I was told, no, only at the bar. Confusing and not particularly friendly. We booked a Twin Room based on the photos showing a spacious layout with a large window and mentioning a high-floor location. What we actually received was on the first floor, with a tiny window unless you're tall, you can barely see out of it. Definitely not what was advertised. Look more like a Family room with an extra-large sofa bed. Wrong informations need to update website, Eau minérale gratuite , bouteilles d eau ? oui dans le lobby de l eau As a Platinum member, I also expected some recognition or basic amenities. There were none. Overall, a very underwhelming experience that felt more like a 2 star stay than what you'd expect from a 4-star hotel.

Customer review rating 5.0/5

Marieve A. Families - Confirmed reviews ALL

very smooth and lovely stay

Bonjour Madame, Nous vous remercions chaleureusement pour votre excellente note et votre retour très positif. Toute l’équipe est ravie de savoir que vous avez passé un séjour agréable parmi nous et espère avoir le plaisir de vous accueillir à nouveau très bientôt. Bien cordialement, Amandine Cheffe de Réception

Customer review rating 4.5/5

Helen M. Couples - Confirmed reviews ALL

A good place to base oneself for a tour of this lovely town, the hotel was created from an old Abbey. The rooms are clean and comfortable and the staff friendly and welcoming. The public bar is a little small but the outside seating extensive and varied in the garden

Madame, Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

Customer review rating 4.0/5

Marcus G. Friends - Confirmed reviews ALL

Our rooms on the 3rd floor were not as nice as the Classic Room shown on your web site. They were ok, but not as nice as I was expecting.

Madame, Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

Customer review rating 4.0/5

Maurice D. Friends - Confirmed reviews ALL

The archictecture is somewhat special, especially the dining room. The quality of the food is allright but does not match the qualty of the surroundings. The hotel people are very nice and hrlpful

Madame, Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

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Other web-users rate our hotel

  • 533 reviews 9.2/10 Location
  • 707 reviews 7/10 Room
  • 817 reviews 9/10 Service
  • 8 reviews 5.2/10 WiFi
  • 306 reviews 8.2/10 Breakfast
  • 265 reviews 8.6/10 Amenities
  • 129 reviews 7.3/10 Cleanliness
  • 103 reviews 8.6/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.