Sofitel Warsaw Victoria 5 stars

Customer review rating (ALL Rating) 4.7/5 2,456 reviews

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Sofitel Warsaw Victoria - Image 1
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ul. Królewska 11, 00-065 Warsaw, Poland

Description

Hotel extras

  • 18 conference rooms with a Ballroom that can accommodate up to 1,000 people

  • An illuminated pool, 24-hour gym, and Victoria Wellness with massages and treatments

  • The award-winning La Brasserie Moderne with an open kitchen and seasonal menu

  • Excellent breakfast buffet

  • Les Clefs d'Or Concierge

Our accommodation(s)

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Hotel location

Sofitel Warsaw Victoria

ul. Królewska 11
00-065 Warsaw
Poland

GPS:52.240074, 21.013284

Telephone
Fax +48 22 657 80 57

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,456 reviews

TripAdvisor Rating  4.6/5  5,234 reviews

Certificate of excellence 2025

Good Experience

TripAdvisor rating 4.0/5

sskroll TripAdvisor review

Nice hotel apparently built during the Communist era. Near the river and within walking distance of Market Square. Very nice and helpful staff. Learn a greeting or two in Polish. It will make the doormen and front desk smile that you took the effort. Reasonably priced. There is a pool and laundry service. Nice clean rooms. There is a bar and restaurant located within the hotel.

Perfect hotel for a few days in Warsaw

TripAdvisor rating 5.0/5

Alessio0575 TripAdvisor review

Excellent hotel!!! It was just perfect! Very central location to reach the Old town on walk - about 10min - and any other major spot by Bus. Direct bus to/from the Chopin airport makes this hotel the perfect location to discover Warsaw. The room was very comfortable and spacious. But more important, breakfast was simply great!! huge variety - excellent service with the personnel ready to help. Just a 5 start choice from any point of view.

unacceptable 5 star hotel with very poor aminities

TripAdvisor rating 2.0/5

Christiane E TripAdvisor review

very dissapointing. I went there several times before Covid. The tv channels choice is very poor. Just news !!!the only film channel is Polish with a single voice over. One Polish person is speaking over the voice of all the other actors. This is 2025 not 1950.!!! I have travelled round the world and never seen such a poor choice of TV in a 5 star Hotel .The courstesy toileterie is a joke . You get one shower cap per family ,1 pack of 2 cottons buds!!. The breakfast staff hardly speaks Polish nor English. No teababgs on Monday morning !!. I booked the hotel including breakfast and at checking you are told Breakfast is not included. !!! very bad hotel indeed.

Dear Guest, Thank you for sharing your feedback regarding your recent stay at Sofitel Warsaw. We are very sorry to hear that your experience did not meet your expectations, and we sincerely apologize for the inconveniences you encountered. We regret that the in-room amenities, TV selection, and courtesy toiletries did not meet the high standards we strive to offer. Your comments regarding breakfast service and communication challenges with our team have been noted and shared with the relevant departments to ensure improvements are made. As a returning guest, we truly value your loyalty and are disappointed that this stay did not reflect the quality and service you experienced on previous visits. Please rest assured that we are committed to addressing these issues so that future stays meet the standards you expect from a Sofitel property. We hope to have the opportunity to welcome you back and provide an experience that fully reflects the excellence and high standards of Sofitel Warsaw. Kind regards, Sofitel Warsaw Victoria

Customer review rating 5.0/5

Monika K. Families - Confirmed reviews ALL

super

Customer review rating 3.5/5

Roger L. Couples - Confirmed reviews ALL

Served and sang for 80th birthday at breakfast!

Dear Mr. L., Thank you very much for sharing your feedback regarding your recent stay at Sofitel Warsaw Victoria. We are delighted to hear that you enjoyed our breakfast service, and it was our pleasure to celebrate such a special occasion as an 80th birthday with you. We also appreciate your kind words about our team and the positive experiences you had with check-in, cleanliness, and our sustainability initiatives. Your suggestion regarding the promotion of our conservation-related complimentary drinks is noted, and we will explore ways to make this more visible to our guests. Please accept our apologies for the issues you experienced with room lighting and the heating system. Your comments are invaluable, and we have shared them with our technical and housekeeping teams to ensure these matters are addressed and improved. We sincerely hope to welcome you back to Sofitel Warsaw Victoria in the future, and we look forward to providing an even more comfortable and seamless experience for your next visit. Warm regards, Łukasz Gąsior Guest Relations Manager

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Other web-users rate our hotel

  • 1,312 reviews 9.5/10 Location
  • 1,467 reviews 8.2/10 Room
  • 1,836 reviews 8.8/10 Service
  • 26 reviews 7.1/10 WiFi
  • 976 reviews 9.3/10 Breakfast
  • 771 reviews 9/10 Food
  • 571 reviews 8.5/10 Vibe
  • 445 reviews 8.1/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.