Sofitel Warsaw Victoria 5 stars

Customer review rating (ALL Rating) 4.6/5 2,603 reviews

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Sofitel Warsaw Victoria - Image 1
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ul. Królewska 11, 00-065 Warsaw, Poland

Description

Hotel extras

  • 18 conference rooms with a Ballroom that can accommodate up to 1,000 people

  • An illuminated pool, 24-hour gym, and Victoria Wellness with massages and treatments

  • The award-winning La Brasserie Moderne with an open kitchen and seasonal menu

  • Excellent breakfast buffet

  • Les Clefs d'Or Concierge

Our accommodation(s)

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Hotel location

Sofitel Warsaw Victoria

ul. Królewska 11
00-065 Warsaw
Poland

GPS:52.240074, 21.013284

Telephone
Fax +48 22 657 80 57

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,603 reviews

Customer review rating 5.0/5

Stephan N. Families - Confirmed reviews ALL

We had a wonderful experience at Sofitel. The comfort of the rooms and the convenient location made it an ideal stay. What truly stood out was the staff—warm, welcoming, and always ready to help. The breakfast was exceptional, offering a wide selection of high-quality options. I would absolutely stay here again.

Dear Mr. N., Thank you very much for sharing your wonderful feedback. We are delighted to hear that you enjoyed every aspect of your stay at Sofitel Warsaw Victoria, from the comfort of the rooms to our convenient location. It is especially rewarding to know that our team made such a positive impression. We will be sure to share your kind words with them. We look forward to welcoming you back for another exceptional stay. Kind regards, Olga Kiewel Guest Relations Specialist

Customer review rating 5.0/5

Barbara K. N. Business - Confirmed reviews ALL

Great staff, great amenities, good atmosphere.

Dear Ms. K. N., Thank you very much for sharing your kind feedback regarding your stay at Sofitel Warsaw Victoria. We are delighted to hear that you enjoyed our location, amenities, and the service provided by our team. It was a pleasure welcoming you, and we look forward to hosting you again for another comfortable and enjoyable stay. Kind regards, Olga Kiewel Guest Relations Specialist

Customer review rating 4.0/5

Benno K. Business - Confirmed reviews ALL

The experience would have been overall even a 9 or a 10 but there was a strong unpleasant and unfortunately permanent smell from the shower drain in the bath room. Otherwise very nice hotel.

Dear Mr. K., Thank you for sharing your feedback and for highlighting the positives of your stay. We are glad to hear that you enjoyed the location and overall experience at Sofitel Warsaw Victoria. We sincerely apologize for the unpleasant smell in the bathroom and regret that it affected your stay. Please rest assured that we take this very seriously and will address it promptly to ensure it does not impact future guests. We hope to have the opportunity to welcome you back and provide a flawless experience next time. Kind regards, Sofitel Warsaw Victoria

Customer review rating 3.5/5

Heidi H. Friends - Confirmed reviews ALL

When going to the spa be careful between the pool and the men’s locker room. Lots of water on the ground where a person can fall which I did. Very dimly lit in that hall.

Dear Ms. H., Thank you very much for sharing your feedback regarding your stay at Sofitel Warsaw Victoria. We are truly sorry to hear about the incident you experienced near the spa area. Please be assured that we take your comments very seriously, and we will immediately review the lighting and safety measures in that area to prevent any future accidents. We sincerely apologize for the discomfort this caused and appreciate your bringing it to our attention. We hope to have the opportunity to welcome you back and provide a safe and enjoyable experience. Kind regards, Guest Relations Team

Customer review rating 5.0/5

Anna L. Solo - Confirmed reviews ALL

The hotel room was very clean, nice and spacious. The staff were very friendly and helpful. The location is just perfect for a walk around the city centre.

Dear Ms. L., Thank you very much for your wonderful review! We are thrilled to hear that you enjoyed your stay at Sofitel Warsaw Victoria, from the cleanliness and comfort of your room to our friendly and helpful staff. It is great to know that our location made exploring the city center so convenient for you. We look forward to welcoming you back soon for another memorable stay. Kind regards, Inga Górna Guest Relations Specialist

Other web-users rate our hotel

  • 1,340 reviews 9.6/10 Location
  • 1,521 reviews 8/10 Room
  • 1,863 reviews 8.8/10 Service
  • 22 reviews 7.7/10 WiFi
  • 976 reviews 9.2/10 Breakfast
  • 762 reviews 9.1/10 Food
  • 464 reviews 8.2/10 Cleanliness
  • 358 reviews 8.7/10 Pool

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