Novotel Munich City 4 stars

Customer review rating (ALL Rating) 4.6/5 3,806 reviews

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Hochstrasse 11, Bayern, 81669 MUNICH, Germany

Description

Hotel extras

  • Young, motivated and dynamic hotel team

  • Centrally located and ideal connection to public transport and airport

  • THE FLAVE restaurant featuring international cuisine and snacks

  • Spacious wellness area with pool and sauna (4 to 11 p.m.)

  • Conference center: GREAT Meetings concept by Novotel

Our accommodation(s)

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Hotel location

Novotel Munich City

Hochstrasse 11, Bayern
81669 MUNICH
Germany

GPS:48.129516, 11.58865

Telephone
Fax +49 89 66107999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE FLAVE

At THE FLAVE, everything revolves around Munichs Viktualienmarkt. Every day, we can offer you a varied and fresh market selection. From light, tasty snacks to hearty, filling meals.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  3,806 reviews

Customer review rating 4.0/5

Andrea B. Couples - Confirmed reviews ALL

The hotel is in a very convenient location. The facilities are really nice, especially the swimming pool, sauna, and the small yet functional gym. The room was also modern and well appointed, however it was really hot and the climate control didn't seem to work too well.

Dear Mr B., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. I am very pleased that you rated us highly to highest in all categories and are delighted that you really enjoyed your stay with us and the location, the room, the facilities, the wellness area and the gym in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. I’m sorry that the room temperature was not comfortable for you. Regarding the air conditioning, please allow me to explain that we monitor temperature changes very closely during the transitional season and strive to turn on the system at the right moment to conserve resources and avoid producing unnecessary cold air. Unfortunately, our system was only put into operation a few days ago. We hope to welcome you as our guest soon again. Best regards, Rafael D. Fröhlich General Manager

Customer review rating 4.5/5

Itzhak T. Couples - Confirmed reviews ALL

Best service very clean and close for all attractive places

Dear Mr T., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. I am very pleased that you rated us highly to highest in all categories and are delighted that you really enjoyed your stay with us and the location and the cleanliness in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Rafael D. Fröhlich General Manager

Customer review rating 4.0/5

Mark A. J. Couples - Confirmed reviews ALL

Well located in Munich but parking is limited

Dear Mr J., I am very pleased that you took the time to review your visit with us at Novotel München City. Thank you for your positive review, the praise for the location, and also for your critique regarding the parking options. Please accept my apologies for the inconveniences you had to deal with. Unfortunately, a centrally located property like ours has its drawbacks with regard to parking, so many of our guests prefer to travel by public transportation. We really appreciate your good marks in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. We would love to welcome you back. Best regards, Rafael D. Fröhlich General Manager

Customer review rating 4.5/5

Jussi J. Business - Confirmed reviews ALL

The rooms were clean and staff was helpful. Ironing room was a good invention as it was better equipped than traditional in-room ironing boards. Hotel location was quite good (near the city and multiple types of public transport). Breakfast was really great in terms of the variety and quality. The only disappointment was the air conditioning that didn't really do much cooling when the outside temperatures were around +25 ... +28 degrees in Celsius.

Dear Mr J., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the room, the cleanliness, the ironing room, the location and the breakfast in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. I’m sorry that the room temperature was not comfortable for you. Regarding the air conditioning, please allow me to explain that we monitor temperature changes very closely during the transitional season and strive to turn on the system at the right moment to conserve resources and avoid producing unnecessary cold air. Our system was turned on at the beginning of May. We hope to welcome you as our guest soon again. Best regards, Rafael D. Fröhlich General Manager

Customer review rating 5.0/5

Thi L. T. D. Business - Confirmed reviews ALL

Happy and will come back

Dear Ms D., Thank you for taking the time to review your stay at Novotel München City. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in all categories. We will gladly pass along these top reviews on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed the location. My team and I are looking forward to welcoming you back as our guest hopefully soon. Best regards, Rafael D. Fröhlich General Manager

Other web-users rate our hotel

  • 2,009 reviews 9.2/10 Location
  • 2,416 reviews 6.7/10 Room
  • 2,167 reviews 8.9/10 Service
  • 70 reviews 5.6/10 WiFi
  • 1,550 reviews 9/10 Breakfast
  • 898 reviews 8.2/10 Cleanliness
  • 544 reviews 8.7/10 Vibe
  • 540 reviews 5.5/10 Pool

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