ibis Taubate 3 stars

Customer review rating (ALL Rating) 4.1/5 1,264 reviews

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Description

Hotel extras

  • A 5-minute drive from the Presidente Dutra Highway

  • Only 46 km away from Campos do Jordão

  • Express Laundry services and shared co-working space

  • 1 child (11 yo or younger) is welcome to stay in the same room as parents.

  • Pet-friendly hotel

Our accommodation(s)

Hotel location

ibis Taubate

Av Independencia 18, Bairro Independencia
12031000 TAUBATE
Brazil

GPS:-23.03538, -45.57174

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS KITCHEN

The ideal choice to satisfy you. Our restaurant offers a tasty menu with traditional cuisine. Simply a pleasure!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,264 reviews

TripAdvisor Rating  4.0/5  950 reviews

Good stay and well located.

Customer review rating 4.5/5

Milton Friends - Confirmed reviews ALL

Simple but efficient services. There were some improvements and the best was the dinner buffet. For a fix charge, you can take salads, hot meals and dessert.

Dear Milton, We appreciate your excellent review and are happy that you enjoyed our services and knowing that we were able to delight you with the services and restaurants. Thank you again for your recommendations and we hope to welcome you again soon! Regards, Ismael Santos Customer Experience

The room was too cold

Customer review rating 1.0/5

Anonymous Families - Confirmed reviews ALL

It was 3°C during the night and the there was no heating, it wasn't working.

Dear Vanessa, Thank you for taking the time to share your feedback and without a doubt your opinion is extremely important. We are sorry that your expectations were not completely met, rest assured that I will take note of your comments together with our Quality Supervisor. We hope to have the opportunity to welcome you again, so that we can return your impressions with an even better experience. Regards, Customer Experience Ismael | Santos

Rooms are too cold, no heating

Customer review rating 1.0/5

Anonymous Families - Confirmed reviews ALL

It was 3°C during the night and the there was no heating, it was

Dear, Young. Thank you for taking the time to share your feedback and without a doubt your opinion is extremely important. We are sorry that your expectations were not completely met, rest assured that I will take note of your comments together with our Quality Supervisor. We hope to have the opportunity to welcome you again, so that we can return your impressions with an even better experience. Regards, Customer Experience Ismael | Santos

Good Stay

Customer review rating 4.0/5

Maria Families - Confirmed reviews ALL

Everything was ok. All employees were very nice and helpful. The room were nicely cleaned and organised. My only note is that I found the price of the breakfast expensive for what is offered.

Dear, Maria. Thank you for reviewing your great experience at ibis. It is gratifying to receive such positive feedback and know that you had a good experience at our Hotel. We are sorry that your expectations were not completely met, rest assured that I will take note of your comments together with our Quality Supervisor. Regards, Ismael Santos Customer Experience Supervisor

Customer review rating 3.0/5

Henrique Business - Confirmed reviews ALL

A experiencia com o sistema de estacionamento do local deixou a desejar.

Prezado Henrique, Primeiramente, agradecemos sua avaliação de nosso hotel, ficamos felizes que sua hospedagem foi agradável, em geral. Ao mesmo tempo, lamentamos em não proporcionar uma experiencia totalmente satisfatória, ficamos preocupados por não conseguirmos atender todas suas expectativas. Enviamos o seu comentário ao nosso Supervisor de qualidade, que irá trabalhar em melhorias, além de reorientar à equipe do estacionamento. Valorizamos cada feedback e estaremos à disposição para quaisquer ajustes ou necessidades adicionais que possam surgir durante sua próxima estadia. Cordialmente, Ismael | Santos Customer Experience

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Other web-users rate our hotel

  • 215 reviews 7.8/10 Location
  • 554 reviews 4.4/10 Room
  • 482 reviews 8.4/10 Service
  • 42 reviews 1.4/10 WiFi
  • 280 reviews 2.7/10 Comfort
  • 245 reviews 7.1/10 Breakfast
  • 240 reviews 5.9/10 Cleanliness
  • 137 reviews 4.1/10 Value

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