Ibis Guaratingueta Aparecida

Ibis Guaratingueta Aparecida 3 stars

Customer review rating (ALL Rating) 4.4/5 885 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Strictly non-smoking hotel. We have apartments adapted for guest with reduced mobility.

  • Restaurant for breakfast and 24-hour bar open to the public

  • We offer the following free of charge: car park, WIFI, luggage storage, bathroom amenities

  • 80 apartments with air conditioning, minibar, private bathroom, cable TV and safe.

  • Located 3.1 miles from Aparecida. Easy access to Frei Galvão Shrine and Rodovia Dutra (BR116)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Ibis Guaratingueta Aparecida

Avenida Juscelino Kubitchek, De Oliveira n 1301
12505300 GUARATINGUETA
Brazil

  • By plane

    SAO JOSE DOS CAMPOS At 88km / 54 miles

  • By train

    RODOVIARIA At 0km / 0 miles

GPS:-22.814425, -45.202174

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

IBIS KITCHEN Non contractual photo

The ibis Guaratinguetá bar serves quick dishes, soups, snacks and drinks.

Our accommodation(s)

Standard apartment with 3 single-size beds Non contractual photo

  • Max. number of persons: 3
  • Area: From 18 / 193 sq ft

Our guest reviews

Our guest reviews for
Ibis Guaratingueta Aparecida

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  885 reviews

TripAdvisor Rating  4.0/5  445 reviews

Not worthy

Customer review rating 1.0/5

Frank Business - Confirmed reviews ALL

Poor maintenance. Poor cleaning. Poor options. Zero comfort.

Frank, Thank you for taking the time to tell us about your experience at the ibis Guaratingueta Aparecida. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anne Passos

Well located - Good quality hotel

Customer review rating 5.0/5

Thiago S. Couples - Confirmed reviews ALL

Great mountains view, friendly staff and well located in Guaratingueta.

Staff unprofessional

Customer review rating 2.5/5

Cláudia A. B. Families - Confirmed reviews ALL

I usually stay at Ibis hotels in Brazil. This time I became very unhappy , because although I I have confirmed my stay by phone twice, the staff called me (when I was driving at the highway to Ibis Guaratingueta Aparecida), at 17:30 saying that if I do not arrive until 18:00 h my reservation would be canceled, Unless I give my credit card number. Then , I stopped my car and I tried to call back them to inform my credit card number to avoid the cancellation, but no one answered my call. I waited for 29 minutes to someone to pick up my call, unsuccessfully. They finished by hanging up the phone, when my daughter called using her cell phone. It seems that they wished to give my reservations to somebody else, although I reserved the hotel 3 months earlier. Ibis Guaratingueta Aparecida, never more in my life.

10-minute trip to National Sanctuary

Customer review rating 4.0/5

Luiz Couples - Confirmed reviews ALL

It is the closest Accor hotel to the National Sanctuary. If you’ve got an All account, that’s your best option.

Well located

Customer review rating 3.5/5

Guilherme Friends - Confirmed reviews ALL

Good stay, no face towels though. Bathroom flor could have been cleaner.

Terrible customer service. I mentioned I was on my wedding night, and mentioned that before but service was awful, terrible, and I plan to never go again.

Customer review rating 1.0/5

Monica Couples - Confirmed reviews ALL

HORRIBLE.

Dear Monica. Thanks for the rating and feedback. We regret not having met your expectations. We appreciate your comments and will use them in our improvement process. Wanderson Bernardes Gerente Geral

good stay, good food, nice people

Customer review rating 5.0/5

Pati Friends - Confirmed reviews ALL

as expected

Hello, Thanks for the rating and feedback. It was an honor to see you. We hope you can visit us again soon. Wanderson Bernardes Gerente Geral

Boa estadia

Customer review rating 5.0/5

Róger S. Business - Confirmed reviews ALL

Local tranquilo

Olá Róger. Obrigado pela avaliação. Ficamos felizes que tenha gostado do nosso hotel. Volte sempre ao Ibis Guaratinguetá Aparecida. Wanderson Bernardes Gerente Geral

Normal

Customer review rating 2.5/5

Caetano M. A. Families - Confirmed reviews ALL

Razoável

Olá Caetano . Obrigado pela sua avaliação e feedback. Ficamos felizes e honrados com a sua hospedagem. Agradecemos a sua disponibilidade e se quiser compartilhar mais detalhes da sua hospedagem pode fazer via este e-mail. Wanderson Bernardes Gerente Geral

Well located and very nice staff

Customer review rating 5.0/5

Aldo B. J. Couples - Confirmed reviews ALL

The staff is very friendly and very kind. The location is strategic for visiting both cities: Guaratinguetá and Aparecida.

Hello Aldo. Thanks for the review. We are honored to receive you. We hope you can visit us again soon. Wanderson Bernardes Gerente Geral

Good stay!

Customer review rating 3.5/5

Pablo H. N. S. Families - Confirmed reviews ALL

Good service, clean room.

The right size ...

TripAdvisor rating 4.0/5

RDNegrini Families - TripAdvisor review

Clean, quiet, small room, good shampoo, medium soap, small but very good bed, very good site, small tv, great showers, good illumination, good breakfast, and very good rates. Perfect for a short stay.

Thank you for reviewing us. On your next visit we recommend to visit the local attractions. Santuário Frei Galvão Cunha Canção Nova Fazenda Esperança

Work trip

TripAdvisor rating 4.0/5

Displaced-BYUcougar Business - TripAdvisor review

Exceptionally clean and quiet rooms, very good service, a comfortable night's sleep, and a decent breakfast. We enjoyed our stay at the IBIS and will definitely return to this hotel on future business trips.

Thank you for the excellent review. We are glad you have enjoyed your stay. hope to see you again shortly in our hotel. For your next visit we recommend to visit the local attractions. Hotel close to Aparecida Near Freia Galvão CHurch and sanctuary. Easy access to Cunha, Lorena and Cruzeiro.

Very pleansant hotel

TripAdvisor rating 4.0/5

Casuco A Families - TripAdvisor review

We stayed three nights in Guaratingueta for a wedding and a birthday party. The hotel is well located and very pleasant. The breakfast buffet was really good. Only the weather didn't help, since it rained all the time.

Thank you for the review Casuco. Luckily the weather will be better for your next visit. Regards

Once again, great again.

TripAdvisor rating 5.0/5

Antonio C Families - TripAdvisor review

Once again, great again. Unfortunately only the city needs better diner options ;) As it was during the Brazilian carnivals, a closed japanese restaurante was off but we could go to a excellent Pizza1 restaurant that serves italian dishes besides the obvious pizza options and they have a service buffet.

Dear TheUnF, We very much appreciate your comments regarding your stay at the ibis Guaratingueta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager André Trevisan

All you expect from what you paid for

TripAdvisor rating 5.0/5

FGustav S Families - TripAdvisor review

Accor Ibis Guaratinguetá provided my famly with dignity in hostage, at the extent that my daughter said she did not want to leave the room when the time do leave came. Also, breakfast was close to splendid for the price. And the best thing is you can expect the same in every Ibis unit, because its standards are honest and effectively organized.

egschmid We very much appreciate your comments regarding your stay at the ibis Guaratingueta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, André Trevisan General Manager

comfortable and excellent hotel !

TripAdvisor rating 5.0/5

982silviom Families - TripAdvisor review

comfortable hotel,well located, this place is located in the heart of everything. Very friendly hotel and excellent service. The reception staff were always friendly and also very helpful. Check-in and out is easy.

Dear 982silviom, We very much appreciate your comments regarding your stay at the ibis Guaratingueta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, André Trevisan

good standard, bad service

TripAdvisor rating 3.0/5

Carlos S Business - TripAdvisor review

even for a economic hotel, the service is terribly bad. Hotel is pretty new, but seems that employees nr is underestimated. Terrible lines at the front desk for anything you want; breakfast (charged in separate) is too bad in service (nothing works, definitively)

Dear Mr. Carlos, Thank you for sharing your experience, I will share with all hotel staff to try an improvement in our services. Sincerely, André Trevisan

good money value

TripAdvisor rating 4.0/5

mateuscost Business - TripAdvisor review

Nice and new hotel, very honest price, easy acces by the highway Dutra, nice and easy parking lot. I don't know about the hotel's surrond area, cause I just got a sleepover. I got a "madrugador" breakfast (early in the morning) and it was nice served. Attentive staff.

My stay at Ibis Guaratingueta

TripAdvisor rating 5.0/5

Edna S Families - TripAdvisor review

The staff is very polite and very kind. The room is very clear and confortable. The breakfast is plentiful and delicious. The location and amenities are perfect. I recommend the Hotel. The hotel offers a park free.

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